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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1768

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D
deepanshu123456
Sep 12, 2017
Resolved
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Address: New Delhi, Delhi, 110085
Website: FLIPKART

Their was no price tag when i opened my product bought from flipkart. Now when i request for return it is processed but wish maste rejects it by saying that we cant accpet it.
Like this 8 9 times same process takes place
No solution from the customer care person too.
Im really upset.
I did online payment.
I still have 10 12 days left for return so kindly help me as soon as possible.
Oct 25, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 13, 2017
Flipkart Customer Care's response
interacted with the customer pickup completed, refund completed hence closing
Please Reactivate my flipkart account. i was deactivated my account and now plz activate my flipkart account.
My flipkart account has been deactivated and now I want be activate it but it is not activating..i want to get back my account
.and also want to shop on Flipkart. Now i am not able to re-open my Flipkart account .. because few days ago my account was deactivated...so i want to get back my account.

no price tag no return - Comment #2848081 - Image #0
Hi Team,

I ordered One shoe in Flipkart Order ID: OD[protected].
They delivered the used product to me so then i asked them replace with new one but they didn't replaced.

Kindly check and do the needful.
U have cheated with me giving defective mobile now I need my money back... U cheaters just know how to cheat people...shame on u all
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    J
    Janam Shrestha
    from Lucknow, Uttar Pradesh
    Sep 12, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110012

    My flipkart account has been deactivated and now i want be activate it but it is not activating
    My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
    Pl solve this problem vastly

    Phone:[protected]
    Email - [protected]@gmail.com
    Oct 15, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Sep 07, 2017
    sarathi s's response
    Sir I purchase letve 2 mobile speaker is problem but warranty period is live but service center call on letve stop warranty I purchase Flipkart only fully responsible
    Sep 07, 2017
    sarathi s's response
    Sir I purchase letve 2 mobile speaker is problem but warranty period is live but service center call on letve stop warranty I purchase Flipkart only fully responsible
    Verified Support
    Sep 13, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Sep 13, 2017
    Flipkart Customer Care's response
    interacted with the customer provided steps to activate account closing the issue
    Price in search preview and in product details are not same.. cheating at its best

    how to reactivate account - Comment #2848075 - Image #0
    how to reactivate account - Comment #2848075 - Image #1
    Sir I purchase letve 2 mobile 22/11/2016 o. Flipkart speaker issue but warranty not claim service center is call on stop warranty Letv mobile I am purchase for Flipkart only fully responsible for Flipkart only arrange warranty claim for my mobile
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      L
      Lipun Tripathy
      from Kolkata, West Bengal
      Sep 12, 2017
      Resolved
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      Resolved

      Address: Khordha, Odisha, 751019

      Hi i want a samsung galaxy s8 plus to review in youtube and share with my friends so they can buy. I will promote the sell of it i promise. Please give one so that i will be grateful to you. Any variant is fine with me and/or seal broken is also fine with me. Please reply back so that i can give you my address for product delivery.
      Thank you very for being a great site.
      Oct 18, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 13, 2017
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details.
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        N
        nikita singhal
        Sep 12, 2017
        Resolved
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        Resolved

        Address: 464001
        Website: Flipkart

        We requested to replace the mobile within 10 days of the delivery of product.
        We wanted to return the mobile as it has many issues but they said it can't be returned, only exchange is there. We agreed on their terms.
        Flipkart need to pick the product from the provided postal address, but nobody came in 20 days. My father went to the courier person to gave the product.

        Could you please let me know when will i get the replaced product or should i think i lost my full money.

        I never expected this type of irresponsibility from flipkart.

        Registered phone no is [protected]
        Order id: od[protected]

        I look forward to your reply.
        Oct 14, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Sep 13, 2017
        Flipkart Customer Care's response
        interacted with the customer refund initiated closing the issue
        I ordered Rs.31421 on 8th Aug 2017. While transaction payment failed. I called Flipkart, u people told me to contact Icici bank, . I called Icici bank, they told me to contact biller. I called biller also, they Said amount was transferred to Flipkart.

        replacement of motorola e4 plus - Comment #2847920 - Image #0
        replacement of motorola e4 plus - Comment #2847920 - Image #1
        replacement of motorola e4 plus - Comment #2847920 - Image #2
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          S
          subashraja.800
          from Bengaluru, Karnataka
          Sep 11, 2017
          Resolved
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          Resolved

          Hello,
          I booked "smart shelter adjustable washing machine trolley" sun, 3rd sep.
          Order : od[protected]

          Today i received that product has been delivered.
          But i didn't receive any product today. This is really disappointed me.
          I never expect such things from a big organization.

          Do track my order and respond it immediately.

          Subash raja
          Oct 25, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Sep 11, 2017
          Updated by subashraja.800
          This the message i received by today in mobile :
          "Delivered: Smart Shelter Adjustab... with tracking ID FMPP[protected] from flipkart.com was delivered, today. Click to give feedback: http://ekrt.in/as423TuuuN . "
          Verified Support
          Sep 14, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Sep 15, 2017
          Flipkart Customer Care's response
          The Customer not received the product, but got delivery confirmation. As per customer update shipment is received. Hence closing the complaint.
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            A
            Agnes Dipali Tirkey
            from Siliguri, West Bengal
            Sep 11, 2017
            Resolved
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            Resolved

            Sir,
            It highly regrettable that a wrong product has been delivered to me. I had booked sujanil nok - 99- jumbo against the order id od[protected]. However it very surprising that wood shield (Termite killer) a very poisnous item which has been delivered to me today 11.09.2017.

            It is further very regretable that return option button-/ portal is deactivated. Hence it can not be returned. It is a very serious matter that a poisonous item has been delivered to me. Hence i kindly request you to take necessary action in this regard.
            Awaiting your reply. Thanking you.
            Oct 20, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Sep 15, 2017
            Flipkart Customer Care's response
            The customer complaint about received different product. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on 15/09/2017 would be delivered on 25/09/2017. Hence, closing the complaint from our side.
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              S
              Sataman Gurung
              from Rishikesh, Uttarakhand
              Sep 11, 2017
              Resolved
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              Resolved

              Address: Dehradun, Uttarakhand

              I had placed. Demand of sonata watch and delivered on 09 sept 2017. When i opened the packet, i become surprise that the itemproduct delivered was different brand and non functional. The strip was also broken. Immediately i contacted customer care through phone and mentioned the fault on its. The customer. Care assured. Me the item would be taken back on next working and money would be refunded in my account. My account no and bank ifsc code of bank also noted by them. For a moment letter msg received from flipcart that the item would be collected on monday i. E 11 sept 27. The delivery boy who is vary bad service assured me to collect the item at 5.30 pm i was patiently waited for half an hour at our premises gate despite my frequent call to him. At last around 6.30pm he collected the product. After approx 20 min later msg recd that "pick up cancelled" saying that brand was different. I repeatedly complaining that the item is different and non functional so why is this non since comments recd and rejected the pick up? I am serving. As. Defence in this country such a shameful objection is hurt me. 1135 rupees is. Not matter for me but your prestigious company is being hampered due to these illminded staff. So i request you to consider my complaint once. Again and refund my. Money at the earliest.
              My cancelled order id no is fmpr[protected]
              Rup raj gurung

              Bank account no [protected]
              Ifsc code - sbin0000739
              +2 photos
              Oct 18, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 13, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Sep 13, 2017
              Flipkart Customer Care's response
              interacted with the customer initiated refund closing the case
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                J
                Jashi Yadav
                from Hyderabad, Telangana
                Sep 11, 2017
                Resolved
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                Resolved

                Address: 500092
                Website: Flipkart.com

                I buyed phone motoe4plus on flipkart.. After receiving phone i seen phone was damage in screen n more over phone is restarting frequency. I given complaint against this issue to flipkart customers care number is [protected]. Their taken complaint and after 2 days complaint was rejected on 23rd aug. Now their saying their is no refund. Sir can u plz help me
                Oct 16, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Sep 11, 2017
                Updated by Jashi Yadav
                Hi sir this is jashwanth... I buyed phone motoe4plus on Flipkart.. After receiving phone I seen phone was damage in screen n more over phone is restarting frequency. I given complaint against this issue to Flipkart customers care number is [protected].Their taken complaint and after 2 days complaint was rejected on 23rd AUG. Now their saying their is no refund...Sir can u plz help me
                Sep 11, 2017
                Updated by Jashi Yadav
                Hi sir this is jashwanth... I buyed phone motoe4plus on Flipkart.. After receiving phone I seen phone was damage in screen n more over phone is restarting frequency. I given complaint against this issue to Flipkart customers care number is [protected].Their taken complaint and after 2 days complaint was rejected on 23rd AUG. Now their saying their is no refund...Sir can u plz help me
                Sep 11, 2017
                Updated by Jashi Yadav
                Hi sir this is jashwanth... I buyed phone motoe4plus on Flipkart.. After receiving phone I seen phone was damage in screen n more over phone is restarting frequency. I given complaint against this issue to Flipkart customers care number is [protected].Their taken complaint and after 2 days complaint was rejected on 23rd AUG. Now their saying their is no refund...Sir can u plz help me
                Verified Support
                Sep 14, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Sep 15, 2017
                Flipkart Customer Care's response
                The customer complaint about the defective. Hence we have approved the replacement and asked customer to ship the product to our ware house. Once shipment is received at ware house, we will approved the replacement. Hence Closing the complaint.
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                  A
                  aroush khan
                  from Siliguri, West Bengal
                  Sep 11, 2017
                  Resolved
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                  Resolved

                  Address: East Champaran, Bihar, od110109786531066000

                  Sir
                  I request to your good company please return my hunting hobby fishing
                  So i can call our call centar no: [protected] more than 5 times in day
                  But you have not responce an waiting just say 1 minute sir i will check you problem but you opertor wait more than 20 minutes this is you beavoior
                  For costmer so i request to you please return my product as soon as possible
                  Return my money.
                  Your order id:od[protected] date : 01.09.2017
                  Courior no:[protected]
                  Invoice no: faaoef[protected]
                  Oct 20, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Sep 11, 2017
                  Updated by aroush khan
                  Sir
                  i request to your good company please return my hunting hobby fishing
                  so i can call our call centar no: [protected] more than 5 times in day
                  but you have not responce an waiting just say 1 minute sir i will check you problem but you opertor wait more than 20 minutes this is you beavoior
                  for costmer so i request to you please return my product as soon as possible
                  return my money.
                  your order id:od[protected] date : 01.09.2017
                  courior no:[protected]
                  invoice no: faaoef[protected]
                  Verified Support
                  Sep 13, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Sep 13, 2017
                  Flipkart Customer Care's response
                  interacted with customer initiated refund closing the issue
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                    H
                    Harshat_jain
                    from Noida, Uttar Pradesh
                    Sep 11, 2017
                    Resolved
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                    Resolved

                    Hi team

                    I failed to login the flipkart account, hence i tried to recover the same by clicking "forgot password", on both my mobile app and desktop browser.

                    I have my mobile number linked to this account; particulars as follows-

                    [protected]/[protected]@gmail.com

                    I got otp on both email and phone number but it said that "please try again after sometime.." when i input the otp and new password.

                    I have tried couple of times and tried to reach customer care at[protected] but all in vain.

                    Also, if i try to sign up as a new customer, with my mobile number, it says that the mobile number is already registered. (Flipkart has discontinued social logins/signups, so i am unable to create a new account using my other email id.)

                    I hope this information is enough, and you will respond to this asap,

                    Thanks
                    Harshat jain
                    [protected]
                    Oct 22, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 11, 2017
                    Updated by Harshat_jain
                    Got a call from executive few mins i made the complaint on this forum, which was transferred to manager and asked to be on-hold while he retrieves some information and the call was disconnected.
                    Sep 11, 2017
                    Updated by Harshat_jain
                    Hi Team

                    The call i got from customer care executive stating he is calling from Flipkart is bogus. He is asking for debit/credit card details.
                    This is the number i got the call from[protected], and they are not professional over call and their hindi dialect can be easily detected.
                    Members, please don't fall into their trap by providing details,

                    Flipkart, Please save your reputaion by taking strictest action possible against them,

                    Thanks
                    Harshat Jain
                    Verified Support
                    Sep 14, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Sep 21, 2017
                    Flipkart Customer Care's response
                    We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
                    Hi team

                    I
                    failed
                    to login the flipcart account, hence i tried to recover the same by clicking "forgot password", on both my mobile app and desktop browser.

                    I have my mobile number linked to this account; particulars as follows- [protected]

                    I got otp on phone number but .." when i input the otp and new password. it dosent process

                    I have tried couple of times and tried to reach customer care but the problem didnt solve

                    Also, i try to sign up as a new customer, with my mobile number, it says that the mobile number is already register

                    I hope this information is enough, and you will respond to this asap,

                    Thanks
                    shailesh chitthekar
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                      R
                      Reshmigovind
                      from Mumbai, Maharashtra
                      Sep 11, 2017
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                      Respected sir
                      I have ordered for a Pokemon moon 3ds game card on 3rd September 2017 and l got it today, 11th September 2017.But when l put it on the device itz found not working. Please provide me another one and return this damaged one..please take favourable decision and give justice. My order is OD[protected].
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                        M
                        MayuraK
                        from Pune, Maharashtra
                        Sep 11, 2017
                        Resolved
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                        Resolved

                        Hi

                        This is with reference to my flipkart order shipped by delhivery - order placed on 05sep2017.

                        Details as below :
                        Flipkart order no : od[protected]
                        Delhivery tracker no :[protected]

                        The expected delivery date was 11-sep i. E today and after enquiry i came to know 2 issues which were not been informed to be via sms.

                        1. The delhivery shipment details are updated wrongly in the system wherein it is mentioned that on 08sep the item was in pune and on 11sep it is in gurgaon.
                        After speaking to delhivery support agent, she mentioned the information is wrongly updated!!! Howwwww!!! Though she mentioned i would get the order by 14sep why was the system not been updated with correct info?

                        2. The flipkart agent assured me that i will be getting my order today by 7pm. Not sure on what basis as i could see that the delhivery is showing the item is in gurgaon.

                        Couple of questions on which need an answer :
                        1. What if i do not get my item?
                        2. Who updated the wrong information in delhivery?
                        3. If there is a delay, why was the sms or email not been sent for delay.

                        Hope you can identify the flaw and take corrective actions.

                        Regards,
                        Mayura k
                        Oct 19, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Sep 15, 2017
                        Flipkart Customer Care's response
                        The customer complaint about the delay in the delivery. As per the courier shipment is delivered to the customer on 13/09/2017. Hence closing the complaint.
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                          S
                          Supriya Mehrotra
                          from Nagram, Uttar Pradesh
                          Sep 11, 2017
                          Jan 11, 2023
                          This thread was updated on Jan 11, 2023
                          Resolved
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                          Resolved

                          Address: Allahabad, Uttar Pradesh, 211003
                          Website: Flipkart.com

                          I have ordered a charger trost 2a fast charger with sync cable order id is od[protected] and
                          Prior i request for cod but as i receive a mail from flipkart team that i can also
                          Take prepaid option than i opt for it and paid you the money from my hdfc dr
                          Card online. The transaction id is[protected].
                          But when delivery person come to deliver my order i was no available and he said to my husband that he has seller slip showing cod to be collected and he collected the amount from him also.
                          When i call as i come to about incident the delivery person said he can't do anything i should go for online complaint process i do the same immediately on same day.
                          Till since 8th september company and their team false commitments and not refund my extra money
                          One executive say they have cod payment showed and other said they have online payment show. What does it mean either you and your team are saying false statements or your delivery person not updated you cash collection means either company is cheater or your delivery person
                          In both cases you should suffer not consumer as fault is yours and your team
                          Supriya mehrotra
                          [protected]
                          Flipkart [incident: in[protected]]
                          Oct 20, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 18, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Sep 19, 2017
                          Flipkart Customer Care's response
                          The customer complaint about Amount Debited twice/multiple times. Hence as per the customer update issue is resolved. Hence closing the complaint.
                          I also faced the exact same issue. How to get a resolution?
                          I am also facing same problem from Flipkart customer care they gave me 3 times same commitment and after 72 x 72 x72 hours nobody call me from backend team. Flipkart customer care is very bad. They resolved my complaint without any discussion with me. my mobile number [protected], [protected]@gmail.com.

                          1st payment through MSWIPE of Rs 3299 to Flipkart delivery person said me that payment not received please make another payment this will return in 24 hour to you because payment not successful. But i have received successful payment message after 2 hours. And this payment is not updated in flipkart (attached that agent said me that payment not done and he send me screen shot)

                          2nd payment i made 2nd payment to delivery person (Jitender on phonepe [protected]) of Rs 3299 and
                          this 2nd payment is updated in flipkart server. (attached my message shown that payment successfully done through mswipe and phone pe)

                          1st payment should be return through flipkart. but after 22 days i am still not receive any payment from flipkart.

                          I am really hopeless from flipkart customer care. They are taking for twice payment but they update that they are taking for bad behavior from delivery person. They don't mention anything about twice payment.

                          refund of twice payment taken by company for a single product - Comment #4081804 - Image #0
                          refund of twice payment taken by company for a single product - Comment #4081804 - Image #1
                          refund of twice payment taken by company for a single product - Comment #4081804 - Image #2
                          refund of twice payment taken by company for a single product - Comment #4081804 - Image #3
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                            R
                            rathorjaye
                            from Mumbai, Maharashtra
                            Sep 11, 2017
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 401506

                            This is in regards to od[protected]. I have received damaged led tv. I contacted the customer care they says if the product is opened by the customer than no replacement will be given. They says it will only replaced if it's opened by them. I only opened the product and the screen is broken by the transport team or they purposely delivered damaged product to me. Now they are not replacing nor either of the flipkart executives have come to see the product. It seems i have spent 18, 000 for the waste product. I am requesting to this forum kindly records number of cased flipkart do purposely for the electronics products. Also check records for the vendors if they have tied up with them.in my case the led is broken from inside and it seems that they have delivered to me purposely. I cannot them through toll number and also via social media platforms they say they will call but not even a single miss call i received from them till date today. Let me know if you required any further information on this.
                            Oct 21, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 14, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Sep 20, 2017
                            Flipkart Customer Care's response
                            Interacted with the customer, explained the sellers returns policy and terms closing the case
                            Oct 09, 2017
                            Updated by rathorjaye
                            Correct, you guys interacted with me but have you able to resolved the issue that has been raised. None from the Flipkart team has been came for installation. I have only opened the box and informed the Flipkart team that the Tv has been damaged since, than no one even bothered to take in charge of the damaged product. I can only say Flipkart has tied with the Vendors to sell damaged product. No customer in the world would broke the product and again request for same product. And I have never request for Installation so why your executives will come to home and I never invited you. As per the return policy within 15 days I have to informed and I have informed with 10 mins of the product I received. Kindly advise.
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                              G
                              gupta.bhawna74
                              from Meerut, Uttar Pradesh
                              Sep 11, 2017
                              Resolved
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                              Resolved

                              Address: Meerut, Uttar Pradesh, 250221

                              Dear sir/ madam,

                              I have purchased bestest bp check fully automatic digital blood pressure monitor bp monitor order id no od[protected] amounting to rs.1249/- on 22-08-17 and received it on 23-08-17.

                              I observed that the machine gives the false reading everytime i checked as i checked the bp of my father which it showed as high and when we visited the dr near my house in next 15 minutes, dr told us that it is normal, so i was trying for returning it since 27-08-17 by calling the customer care but has not got my issue resolved and now since 10 days has past for replacement policy, they are giving me a crab that 10 days has passed and they cannot refund my amount, but i made a complaint within four days of receiving the product for returning it and for refunding my amount, so there is no question of expiry of the time because the time has been expired due to the negligence of flipkart customer care.

                              Now, i am fed up of calling their customer care centre as i am not getting any solution from their side since 27-08-17.

                              So, i was forced to write this complaining mail with a hope that you will help me in resolving my issue and getting my refund amount back.

                              Therefore, i request you to take strict action against such companies who made fool out of customer by sending defective product and then don't even entertain their complaints and expire the valid time of refunding​ and then harrass the customer by not refunding the amount.

                              Thanks and regards
                              Bhawna gupta
                              Mar 9, 2018
                              Complaint marked as Resolved 
                              Flipkart called me and solved my problem
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 11, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 14, 2017
                              Flipkart Customer Care's response
                              We see that the product was delivered to customer on 23rd August and as per the sellers 10 days replacement policy we can not initiate return. We informed customer to get in touch with the authorized service center. Closing the complaint from our end.
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                                D
                                Deepraj Mukherjee
                                from Mahishadal, West Bengal
                                Sep 11, 2017
                                Resolved
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                                Resolved

                                Address: Birbhum, West Bengal

                                I ordered two products on september 3, 2017.The flipkart authority gave me the date of delivery of the products on September 10, 2017.The delivery date was gone, I call in flipkart that they said that the courier partner requested for cancellation, so i have to reorder..
                                For this moment i am harrased by Flipkart..
                                I want justice from Flipkart...
                                Flipkart become irresponsible and harrase the people.
                                Please take a strong action.
                                Oct 18, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 14, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Sep 15, 2017
                                Flipkart Customer Care's response
                                The customer complaint delay in the delivery. We're sorry about the delay in delivery. We were trying to sort this out with the courier service provider, however, you can cancel this product. This is not something which we would want you to experience and we are putting measures in place to make sure that such instances are not repeated in the future.
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                                  H
                                  hindlekarswapnil
                                  from Mumbai, Maharashtra
                                  Sep 11, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400018
                                  Website: Flipkart

                                  Dear flipkart,

                                  This is swapnil hindlekar from mumbai my order no.
                                  Od[protected] for lenovo k6 power

                                  Its being pleasure to buy product on flipkart & i was happy to be part of flipkart family but since my last product i. E. Lenovo k6 power i am facing a lots of problem to use the phone i have raised compliant within 2 days after buying a phone but i got reply from flipkart after 10-12 days. Is this customer service that we expect from your side. As per your policy if customer is facing problem with brand new product if he raised compliant for replacement then you must get it replaced without any question because your policy allows me to get replacement within 10 days, but there was no reply from flipkart except the excuse to not able to reach, after 10 days my complaint got cancelled automatically & when i called them back for replacement they asked me to show your product to service centre this is not customer care by any way.
                                  I was facing a problem with screen, processing, mobile networking & heating. My phone just get heat up by 2-3 min of talks & the technician who came to analyse says they required at least 50 degree celsius to get phone replace i just don't understand my phone was heating upto 41 degree without any use & how can a person use that phone with heat of 41 degree celsius. Can anyone just imagine that your talking on phone & your phone & your phone is started heating will you be able to use that phone.

                                  I have serious question & doubt with product quality of lenovo & after sale service of flipkart they denied the product problem of heating as it is not heating upto 50 degree celsius the phone can also get heated due to his processor problem also.
                                  It is common that phone will not heat in ac rooms but even though temp. Of my phone was 36.8 without doing anything this is serious blow to customer's faith on mobile brand & also on e-commerce site.
                                  Oct 24, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 19, 2017
                                  Flipkart Customer Care's response
                                  The customer complaint defect in the device. We would like to inform you that our service engineer has confirmed that the issue has been resolved in your handset. Hence, closing the complaint from our side.
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                                    S
                                    Santhosh santhosh kumar
                                    from Bengaluru, Karnataka
                                    Sep 11, 2017
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                                    Address: 638003
                                    Website: PLZ REPLACE MY ORDER

                                    Am order by apple i phone 5s tempered glass. But am recived the courier parcel inside moto g5 plus tempered glass. Am already complaint intimate for flipkart excutive from maharastra. Plz replace my order. Order id[protected]. This is first time for filpkart order complaint. I want apple iphone 5s tempered glass
                                    +2 photos
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                                      A
                                      ajay vaishnav123
                                      from Gurgaon, Haryana
                                      Sep 11, 2017
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                                      Address: 121004

                                      OD[protected]

                                      your delivery person didn't take my product coz i denied to pay him 1000rs for exchanging the product

                                      he mentioned that the phone display is faulty in the form

                                      his name was gaurav and agent id was- 988939

                                      when i register for call back, even your concern took me so long on wait.

                                      what i am supposed to do ?
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                                        M
                                        metalic
                                        from Delhi, Delhi
                                        Sep 11, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110006
                                        Website: FLIPKART.COM

                                        Sir,
                                        I have purchased a samsung 128 gb evo plus micro sdxc uhs-i card through flipkart vide tax invoice no. F0yqi[protected] dated[protected].
                                        But i am sorry to write you that the above sd card got corrupted itself. I tried every method get it detected, but failed. I lost my valuable data in it.
                                        As per the warranty policy, i contacted the samsung india, and send the micro sd card for replacement. I am surprised that samsung india has denied to replace the card as it is not made for sale india, by the samsung.
                                        Again i contacted flipkart and shared the all conversations had with the samsung india. But flipkart tight lipped over the issue.
                                        When i remind them again and again they replied that since the product was delivered to you on january 20, 2017, it has crossed the seller's 10 days replacement period. Due to this, the seller will not able to fulfil your request for replacement.
                                        You are requested to please help me to replacement of corrupted sd card and oblige.
                                        Thanking you.
                                        Masood kashif
                                        [protected].
                                        +5 photos
                                        Oct 26, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 18, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Sep 25, 2017
                                        Flipkart Customer Care's response
                                        The customer complaint about issue in the product. We had interacted with the customer and processed the refund same will done withing next 2 business days. Hence closing the complaint.
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