Flipkart Complaints & Reviews

Amount deducted from the bank account but order not placed due to the out of stock. The transaction number is sent by bank but there is no massage from flipkart.. I am buying a new phone redmi a1. I am looking forward to the flipkart will refund my money as much as possible. I am done my payment on 23rd september. Please send me the money... Thank you...

I have been ordered vu43 inch ultra hd smartled tv from flipkart on 20th sep 2017 big billions day, as they gave availability to my location i ordered the product to my location with an online payment. After 2 days i got a call from flipkart backend customer (Lavanya). She said it was not able to deliver the product to your location. Then i raised my voice y don't u say it before i have been done payment and now ur saying ru playing games or what... I said to her i just want my product to be shipped to my location within 2 days... She said we will try to deliver it sir asap. After 2 days u will get a call about this incident to resolve the problem. From that day onwards i always calls to the customer care and asks about status update they repeated the same dialogue every time when i call customer care (Our team is working on it closely with a highest priority. Our team will contact u within 2 days). Up to then again today means[protected] at 1pm they called me and said we want 24 to 48hrs to get the information update from seller and logistics side. I have said will not tolerate this i will give a consumer complaint also they are covering themsleves. But now iam decided to write this now so consider this situation and get me a favour for this hopefully. Thank you

Today the executive came for pick of return requested by me.
He denied to pick up saying that the product doesn't have mrp tag.
As yesterday when i unboxed the product it had only the brand tag and the invoice, mrp tag didn't came in both the products.
I read the conditions that to be able to return the product all the tags and brand package should remain unbroken.
But what about the mrp tag which didn't even came in package.

What a way to deny the return,
First they don't put mrp tag while packaging and and now it's very easy for them to deny for it's absence.

This is one kind of fraudulent activity flipkart has started so that they can deny to pick up the return.

Also contacted the customer care but i have been told to wait till 28 sep.
Why should i suffer for their mistakes?

Please intervene in this matter else it would lead further escalation

I have purchased blackberry priv mobile on february 2017 by flipkart. My mobile is in warranty period and i have issue about display (A thin pink line showing on display from 18 september) but flipkart doesn't give service properly. Blackberry (Mobile company) said its all about service provider, we are not responsible. I have attached the blackberry on line form for reference.

Hi,

I would like place a complaint on flip kart where i have given the delivery details as khammam but the place where the product is out for delivery is showing as suryapet

When i called the number which the flipkart updated to me he is telling that product is not with us and more over we are not the persons to deliver it to khammam.

Its really very irritating and i need immediate response on this and i also i want to file a complaint on flipkart as it is doing fake promises to the customers.

Note :uploaded the pictures for reference.

Thanks,
Ravi

Hello,
I am a regular seller and a buyer on flipkart. And i have observed flipkart from both perspective. Here is what i have discovered so far:
Flipkart mostly concentrate on big sellers, therefore any issue faced by single customer or seller will not be taken seriously. And they can go against their own policies. For instance, sellers are not allowed to increase prices 30days prior to big billion sale. But their main sellers can increase prices even while the sale is running. Therefore fooling customers by selling the final product for the same price and calling it discounted.
A big serious corruption: the field executives/ delivery guys are the major culprits for both sellers and buyers. As a buyer i received some different products instead of what i have ordered, and sometimes missing accessories. And i thought this was sellers fault.
But when i become a seller myself on flipkart, i started receiving products as "courier returns" which means, when a customer cancels the order before delivery. And got shocked to see fake items inside the box! The product never reached customer, then who replaced the original product with the fake? The courier guys! Who replaces the products on the way, both for delivery and returns.
So, flipkart is not at all a trusted place to shop or sell. Better stay away from doing business or ordering expensive items from there.

I have ordered iphone 6s, my delivery status is showing that i have recieved the product but yet i have not recieved my product. Who us responsible for this loss? Either your company or the delivery agent. I dint even got a call form delivery boy. What is use of mentoining my contact number over there. I want the contact number of delivery boy orelse i will complaint against your company. Contact me as soon as possible

I purchased iphone 6s in flipkart on 21th sep and they assured to deliver it on 25th sep, however still i have not received the iphone. When ever i call the customer care they give non sense answers and asked me to cancel the order. Till now it is not yet packed nor shipped. Hope this complaints helps me.

From past two days i am calling customer care they are giving all non sense answer like server is slow so it is not updated you will receive the product in time.

In recent big billion day sale i have ordered a mobile with discounted price on 21st sep 2017. It is suppose to get delivered in a day as mentioned their order history / tracking page but it is not delivered till date. Upon asking the reason for delay in delivery they are suggesting to cancel the product and reorder with normal price without discount. If flipkart is not intended to give products at discounted prices and can't handle the pressure of the discounted sales... Why they have to introduce such offers??? I want my ordered product to be delivered asap.

I have purchased vu 43 inch led tv from flipkart by looking specification of 20 w audio output but the product deleverd from flipkart is 16 w as per company's user manual. Now flipkart aks to return the product but i have missed the other product from market with same specification and at same rate, but know i need to pay 15k more to same product which i have missed due to wrong specification mention by flipkart,

Ordered and received a damaged iphone (Extreme overheating and scratched back logo) and when asked for replacement flipkart completely denies it. Contacted them several times and they just hang up the phone saying we are sorry. Apple service center also denies replacement as according to them the product is damaged accidentally.

Order details

Order id - od[protected]
Sold by - shreyash retail private limited

Invoice is attached.

I got message answer all 4 questions realated to flipkart and win and i won mobile phone i got tracking id but i could not link to my account. Please look into the issue. Tracking id [protected] my account permanent number [protected]. I beleived flipkart now on big billion day i wasted my time doing the tasks to win mobile. First they asked who is the owner of flipkart where was it founded which year what is the slogan for big billion day. The message was like this i have given the link also please take action or make them to fullfill their promise *after flipkart big billion day sale!*

*flipkart is back.* everyone who participated in *big billion day sale* can win *free gifts.*

Participate in *play and win contest* and get chance to win *vivo v7, xiaomi a1 or redmi note 4.*

*http://big-billionday-sale.com*

Offer is limited till the stock last.

Hurry up!
Note: you just have to answer *4 simple questions*.

I was trying to place an order for samsung galaxy s7 on 24th september (Big billion days offer). The amount of 24, 790 got debited from my account through net banking but the order did not get placed. (No message from flipkart about the order). Also in my orders section, the order didn't get displayed.
Please take action on this as soon as possible.

My contact no : [protected]

Facebook link: https://www.facebook.com/flipkart/posts/[protected]

Order: od[protected]
I've been stuck with issues with this product (Kobo magnetic gym upright bike) for more than 2 months now. The product is worth 12, 199rs. Seller shipped a defective product, for which i asked for the replacement, seller again shipped a defective product, a month had passed by since then. After which i asked for the refund. Item was picked up on august 21st. It has been more than a month since then. But flipkart didn't give me my refund yet. Reason? Technical issue. Which their engineers are not able to solve since a month now.

I've called flipkart more than 20 times now, and every time they've just been rescheduling the date, because of the "technical issues" with this order. The seller has acknowledged that he has received the product. But flipkart is not giving the refund.

Hello! Dear team
I am really shocked about service and mismanagement of your team. On the day of big billion 21 september i have placed an order with order id - od[protected] on samsung galaxy on max with an exchange of redmi 2 prime. On 22 sep delivery boy came to my home for delivery and without any reason he rejects to accept my handset. I have all original invoice with all genuine accessories, box and good condition of handset. After that i have contact to customer care several times and every time representative told me that your complaint has been escalated and there will be re inspection of re delivery, finally asked me to wait until 28 september and said that we assure you your delivery will be confirm. On 24 september suddenly i got e mail and sms that your order has been cancelled and refund is in process without any confirmation, inspection and prior information.
Is that the way to deal with customer. This has happened when the offers are going to end. Is the offers only for showing, if the customer avails the offer, cancel the order at that time he is not able to avail again.
Request you to kindly look into this matter and give me a resolution.
Waiting for your kind response

I had ordered a ivoomi me3s of rs.5399 on 24th september against order no. Od[protected]. But now they say order is cancelled. And now its rate is 6500. What the hell is happening. This is all rubbish. This is very very bad and irresponsible behavior towards the customer. If is this goes as like then nobody will buy any product through flipkart.

On 6th september, 2017, i ordered united colors of benetton. Sneakers (Grey) from my flipkart account at 6:55 pm. Payment was cash on delivery and order was placed. I got confirmation message and email stating that my order will be delivered in 27th september wednesday

After this when i checked my order in my account, i was surprised to see that the order status is cancelled at 24th september sunday at 5:49 pm.

The shoe was at a rate of 1650 on 50% discount on behalf of big billion day. When i tried to place the order again, it was out of stock.

I had ordered redmi note 4 (Dark grey 4gb ram, 64gb) on september 24 during thier big billion day sale and got some discount, and the final price was 9899/- and i made this payment through my sbi debit card, and i got a confirmation message, but on 25 september they send me a message that my order has been cancelled
Now for the same phone they are charging 12999/-
How could they cancel an order after taking money
I just want my phone at same price that i just had payed... I want justice...

Yesterday I ordered a Samsung on7 phone my order was placed and order Id was also generated but I didn't receive any confirmation message or mail.But it's showing in my order option that order has been placed and delivery date is also given, but I want a confirmation message or mail so that I can know whether my order is confirmed or not

This is regards order no. Od[protected] from flipkart.

On 21st september i ordered a samsung galaxy s7 from flipkart during the big billion sale.

The delivery time on the website was "assured delivery on 22nd". However i did not receive the phone and then they informed me they would send it on 23rd. I was informed this by email wherein they blame the courier for delay in delivery

It is the 25th now and i still have not received the phone. This is to inform you that the status on the website still shows only approved. The seller has still not even packed the order and kept ready for the courier.

After number of complaints put forward to flipkart, yesterday i get to know that the order has been delayed untill the 28th of september.

I do not understand why flipkart has to mention an assured delivery time when they cannot fullfill the same.

This order has been made under the exchange scheme, and as per the t&c i had formatted my old phone, removed the sim card and memory card and kept it ready for the flipkart official to collect the same and give me my new phone. However it has been 3 days now my cellphone has been switched off with a hope that flipkart will deliver my order soon.

This is very bad delivery service on the end of flipkart. On email they blame the courier service for delay in delivery. And when you speak to the customer service on the phone, they blame the seller for delaying the order. As a matter of fact, flipkart themselves do not know the actual reason for delay. This was confirmed after speaking to a senior executive on flipkart.

This is surely my last ever order on flipkart. 1st they fool customers by increasing the price and giving a discount and trying to prove they are cheap.2nd - they do not deliver the order on the date as promised.

I would like my order to be delivered immediately by 25th or maximum 26th of september.