Flipkart Complaints & Reviews

Flipkart is a fraud online company... I have been ur customer for past 4 years... I ordered samsung j7 max 32gb on september 2nd.. I have received empty box without mobile... The sellers and flipkart people are cheaters i will never ever buy anything from flipkart.. Please trace the lost mobile using imei number...

My order i'd: od[protected]

Nov 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We’d like to let you know that your request for a Replacement / Refund cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Customer with the product being intact.

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I

irm786

from Srinagar, Jammu and Kashmir

Sep 22, 2017

same hapened to me too brother as i ordered redmi note 4 and was delivered trash wrapped with bubble wrap .
my contact no [protected]
reg email id [protected]@gmail.com
they kept me waiting till date and now they say they cant do any thing

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I have cancelled a product (Sony tv 24 inch) by calling the flipkart cc, before the product is being delivered to me. I confirmed with the cc executive that the refund would happen to my bank account within 6 working days.
On 7th working day when i called the cc, i was told like they dont have any update as the back-end team has not updated any comments regarding the return accept from the delivery vendor.

Why such big companies are fooling customers and living with their money!!!

Sep 25, 2017

Complaint marked as Resolved

Refund was provided after 8 working days to the bank account

Flipkart customer support has been notified about the posted complaint.

Sep 22, 2017

Updated by Subin78 Later I was called up from a different team within flipkart and I was told that my refund was stuck and it would take again 6 working days for the credit to happen into my bank account.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 26, 2017

Flipkart Customer Care's response provided the solution

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N

Navi Jangir

from Fatehabad, Haryana

Sep 22, 2017

When i open my flipkart account in my pc and i want to change my email address but when i doing this it show the invaild email address

My id [protected]

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Address: 411020

I had ordered a lenovo yoga 510 on the big billion day sale with an exchange offer.

The delivery boy arrived with the laptop and checked my old laptop, which he confirmed was in working condition and delivered the new laptop. After half an hour he returned and said the laptop was damaged.

This is really absurd. If you have a exchange offer, do you really expect a new laptop in return?

And your service team, all they said was sorry. Wow flipkart! Thank you for the service. I will never order anything from you ever again. And stop having offers, which you cannot live up to.

Really annoyed. Thanks

Oct 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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J

Jeevan Agarwal

from Jhansi, Uttar Pradesh

Sep 22, 2017

Sir, i am order InkJet HP GT51 GT52 4 Color Set Genuine Official Original Ink Bottle For GT 5820 5810 Multi Color Ink. And I Received All Ink Bottle Damaged And No Ink In Bottles. So I Want My Money Return

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M

meenu090

from Rohtak, Haryana

Sep 22, 2017

Hello

my name is mohit and my registered mobile number is [protected]. i ordered redmi note4 prepaid in this account and you guys cancelled my ordered and after that blocked my account without any reason. i have 110000 rs. in my flipkart wallet. and i am not able to login my account pls open my account.

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I want to imformation you about a product sell by retailnet. Before big billion sale the price a acer predator helios 300 was 99k and 109k respectively for i5 and i7. According to offer the price should be 49k and 59k respectively for i5 and i7. But the price is not this the price for i5 is 64k and 74k. This this how flipkart fool us... If flipkart don't want to sell in this price so why they advertise it.. Please help me.. As in photos follow ed-before big billion sale. And then according to offer price should. And now it's price.. And when i contact the seller. Please help me...

Oct 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: Ernakulam, Kerala, 682033

Hi,
We bought 4 led tvs from flipkart on last week and one of the bills doesnot contain gst number and also the gst number mentioned in other bills are not in a speceified coloumn. It just written with address. So we need the gst number in the seperate coloumn for all the bills. I attached you our existing bills. Kindly send me the new bills,

Regards

Nov 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 22, 2017

Updated by vimal mv Pls send me the updated bills

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We’re sorry to let you know that we currently do not support business to business (B2B) tax credit benefits on Flipkart with GSTIN. However, we assure you that we’ve taken your feedback and are working to enable this feature as soon as possible so that our customers like you can benefit from it.

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Consumercomplaints.in â€º flipkart â€º flipkart â€” account reactivate
[resolved] flipkart â€” account reactivate

37 reviews
Sm sms suresh on may 25, 2017
Submit a complaint
My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly
Phone - [protected]
Email - [protected]@gmail.com

Oct 29, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 27, 2017

Flipkart Customer Care's response The customer complaint regarding the account issue. The customer reverted stating that issue is resolved. Hence closing the complaint.

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My flipkart account is associated with my phone number. Whenever I try to login it shows my account is inactive. I have tried to send emails to Flipkart but it all goes into vain. I also have made an order few days ago. Due to this problem I'm not able to get any information about my order status. It's really frustrating. Please solve this problem asap.

Nov 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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J

Jayesh deriya

from Indore, Madhya Pradesh

Sep 22, 2017

Respected sir,

I dont haven't refonf my money on flipcar. I am not satisfied of flipcart service. So give me perfected solutions immediately.

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S

sneha karanjawala

from Savantvadi, Maharashtra

Sep 22, 2017

Moto c plus mobile purchase on 8 sept it restart again and again i made a replacement rquest but no response arise.please provide solution bcoz replacement days is end on 18 sept

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Address: Alwar, Rajasthan, 301001

Website: Bajaj EMI card

Dear sir my name is ayub khan. I have bajaj emi account but not getting physical bajaj emi card from last year to now. Which having details like card no., expiry date, and cvv no. So i am not make purchase from online shopping website. Please solve my problem.
When i visited bajaj finserv office they told me to in alwar city 301001 anyone not get there physical emi cards.

Nov 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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S

Sumit Majumder

from Hyderabad, Telangana

Sep 22, 2017

Trying to log in at flipkart.com but can't from last year ..

ny ph no. +91-[protected]
email no . sumit.blue.[protected]@gmail.com

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S

Subhranil Mitra

from Imphal, Manipur

Sep 22, 2017

J have ordered redmi note 4 but I got intex aqua Crystal+ for the replacement product. I have called customer care many times and they are not resolviny problem and not picking up the wrong product and refunding the money.

Plz help. Contact no.[protected]

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Address: Kolkata, West Bengal, 700060

Dear sir i have ordered a nokia 130 handset for my sel[censored]se, on the nokia box it mrp:-1679/- but flipkart deamnd 1770/- +40/-=1810/-. Plz sir see the mrp and take necessary action and give me back my money. It also written that the 1679 amount is including tax but after that flipkat is taking much more money than the nokia printed price. Soo plz solve the complain other wise i am force to complain in the higher autharaty. Plz do it fast

Sep 25, 2017

Complaint marked as Resolved

No the company did not call me of mail me please sir solve the problem as soon as possible, plz sir do it quickly

Flipkart customer support has been notified about the posted complaint.

Sep 25, 2017

Updated by Rajendra8016 No sir flipkart did not maill me yet

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We will revert on it.

Sep 26, 2017

Updated by Rajendra8016 As per teliphonic talk with the costmore care I have send the photo of the price written on the nokia box, plz sir solve it soon

Sep 27, 2017

Updated by Rajendra8016 As per talk with flipkart costmore care i share all the bank details for refound the amount of 91 /-. Plz refound the amount quickly as soon as possible.

Verified Support

Sep 27, 2017

Flipkart Customer Care's response The customer complaint charged more the MRP. We had interacted with the customer and taken the bank details to refund extra amount Rs.91/- in customer bank and same will be done withing 5 business days. Hence closing the complaint.

Sep 27, 2017

Updated by Rajendra8016 No after getting the amout of 91/- .i will close the complaint.plz open the complain till the solution

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Address: 560078

Website: www.flipkart.com

I placed an order for a phone worth inr 9499 on flipkart on 20/09/2017.
The payment method was through netbanking.
My bank account was debited but the order placement failed.
Contacted flipkart customer service multiple time providing the bank transaction code but all that they said is the vendor has not received payment.
I would request flipkart to either provide me a refund or deliver the product.

Sep 25, 2017

Complaint marked as Resolved

The refund amount was credited back to my bank account 4 days after it was debited on the failed order.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response interacted with the customer solution provided to visit to the bank

Sep 25, 2017

Updated by Gurudatt Palankar I finally received my refund from Flipkart.
Thank you.

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My registered mail id on flipkart is [protected]@ahk. Jp and my order id is od[protected]. I did order during big 10 sale in may month at that time mmt voucher offer was running and mmt offer was applicable on my product. But till now i not received mmt voucher. I did complained multiple times but no advantage. Flipkart is doing fraud with me. So please help me out.

Oct 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We would like to inform you that your request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

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My registered mail id on flipkart is [protected]@ahk. Jp and my order id is od[protected]. I did order during big 10 sale in may month at that time mmt voucher offer was running and mmt offer was applicable on my product. But till now i not received mmt voucher. I did complained multiple times but no advantage. Flipkart is doing fraud with me. So please help me out.

Nov 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 26, 2017

Flipkart Customer Care's response We would like to inform you that your request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

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Address: Kolkata, West Bengal, 700092

Website: www.Flipkart.com

Hello flipkart,

Yesterday i had order a product from flipkart using bajaj finsev costing 17999/- the order did not get placed in flipkart portal but i have received a sms stating that emi's amount is been deducted from my bajaj finsev emi card, with transaction reference number[protected], where as the order has not gone through at flipkart.

Kindly assist me asap.

Contact me @ [protected]

Email @ [protected]@gmail.com

Oct 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response Interacted with the customer provided the solution

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Address: Mumbai City, Maharashtra

I purchased a moto c plus which keeps restarting. Flipkart has refused to replace the item because one technician spends two mins with the phone and sees that it does not restart ignoring the fact that this phone has restarted repeatedly the rest of the day. How can flipkart refuse to replace or refund my money when the request is made within the replacement time. This is cheating customers of their money and forcing them to stay use a defective product. Your customer care people have only kept me on hold for 20 mins 3 times and done nothing. I want my product replaced asap.

Oct 30, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 29, 2017

Flipkart Customer Care's response Replacement has been provided to customer hence closing the complaint from our end.

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Address: Gurgaon, Haryana, 122001

Website: flipkart

Kindly do check i have made an order of wallet aania haute women tan, orange artificial leather for which payment has been deducted from my bank account but i havent received any order confirmation. Kindly check and revert me back in mail id and refund the amount in my flipkart wallet

Order placed in gurgaon in the name of goutham jain from my mail id [protected]@gmail.com.
Mail id has been mentioned for reference

Oct 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response interacted with the customer customer confirmed amount reverse backed to the customer account closing the issu

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Address: 603103

Website: flipcart

I have brought "gionee mobile battery for gionee p5 mini" in flipcart. After that i put the battery in my mobile. At that time itself, the battery if it is in 50% the mobile is automatic switch offing, i were in outer city, so i didn't have any mobile service centre near by my home, now only we gave the mobile to mobile service center, but they told that battery is not good, weak and duplicate. So please replace my battery or give back my money. Its price is rs.799. As soon as possible.
Ph: [protected]
Knagaraj
Ph : [protected]

Oct 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response interacted with the customer communicated to the customer visits to brand service center because already 10 days replacement policy has expired

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Address: 411020

Website: www.flipkart.com

I have ordered apple macbook air from flipkart choosing debit card emi option but to my surprise whole amount was deducted from my account. Now when i called customer service representative and told the same, they were denying the fact that there is no such service of debit card emi available on their app. When i said that i have screenshots of this showing apple macbook air product on flipkart app with debit card emi option. They blamed me of not choosing correct option while paying. That's totally incorrect. While i only wanting to pay through debit card emi, i was extra cautious making payment.
Need help.
Thanks
Sachin

Oct 24, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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My flipkart account has been deactivated but now i want to reactive my account. Please do activate my account. My email id was deleted accidentally so that my flipkart account got deleted but i reactivated my email id and tried to login to flipkart but it shows that the details are invalid i want to recover my flipkart account. Please do activate my flipkart account asap.

Nov 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

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Address: 560034

Website: www.flipkart.com

My name zumrul islam.. I have ordered a parcel from flipkart on 12 sept 2017. It was except delivery 20th sept 2017.. But still not received this product.. I not any responds either flipkart or ekart.. My order is od[protected]. If you not deliver customer product then why you taking order... I want to fir ekartlogistics or flipkart company... Not only one my product not deliver.. I have another product ordered but still not deliver... Ekart is not trying to contact or deliver my product.. So i want to request you action for this company... Thank you

Nov 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response Interacted with the customer communicated non serviceability area, requested place order with service able pin code area hence closing the issue.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Nithun with the product being intact.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response please ignore

We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Nithun with the product being intact.

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Address: Bangalore, Karnataka, 122009

Website: www.flipkart.com

I ordered a ifb microwave from flipkart and i wasn`t available at my home address where delivery was supposed to take place. I called customer care and requested them for rescheduling the delivery after 2nd oct as i had to travel without prior notice. My request was lodged and assured that they will reschedule the delivery. Now, i have got a message update that my order has been cancelled. I called customer care again and they have a different version this time that they can`t reschedule delivery. This is highly unethical as order was cancelled after first attempt itself. I want my order to be delivered at my address at my desired time. This incident happened on 21st sep and order was placed on 18th-19th sep 2017.

Oct 24, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Flipkart Customer Care's response We will revert on it.

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Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 1769

received missing mobile

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refund on the cancelled order

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exchange policy for lenovo laptop

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acer predator helios 300

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billing issue

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to reactivate my flipkart account

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account shows inactive status

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do not purchase from flipkart

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nokia 130 price more as written on the nokia box

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amount debited from bank account but order not placed

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makemytrip gift voucher was not issued for big 10 sale

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not received mmt gift voucher during big 10 sale

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amount deducted but order did not get placed in flipkart portal

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refusal to replace defective item

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payment has been deducted from my bank account but order has not been placed

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to replacement the phone battery

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regarding emi payment on apple macbook air

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flipkart reactivate

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not deliver

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product cancelled by flipkart in spite of request for rescheduling delivery

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