I placed an order for purchase of Siemens
Gigaset Landline Cordless phone on Flipkart
Website. Th website showed the productto be in brand new and with two years warranty. I made online payment to flipkart
When I received the goods and checked the same, it came to my notice that the volume of headset was way lower than any other phone. This indicated clearly that the product is defective and not upto its usual expected basic performance.
So, I placed a return order on flipkart
for the said goods. (Since refund/credit note was not being allowed to be claimed, I had to place an order for return only). To my utter surprise, FLIPKART
informs me to contact the eventual seller of those goods. FLIPKART
informed me that the seller has blankly denied my return request. FLIPKART
further informed me that they would talk to their selected seller, whereafter again FLIPKART
reverted stating my return/refund has been denied.
has ultimately given me a defective product. And, it is providing ZERO after sales service. FLIPKART
has cheated me by giving me defective product.