Flipkart Complaints & Reviews

I purchased prestige elegant 750 w juicer mixer grinder, quality was too poor and plastic getting torn, shaft problem. Due to this poor quality i need refund, but they not willing to do that.. We can't know the quality just by seeing as image.. So flipkart should provide refund options. That too return request made on the same day.
Return id and order id are attached as screenshot

Contact me [protected]

I have purchased redmond note 4 gold on 6 months no cost emi based but issue is my emi is not converted till date i have talk to many times flipkart customer care every time they give me 48 hrs time to resolving the problem but till now problem is remain constants. Some time flipkart executive disconnect my call and every time they ask more time to resolved.

Its been one month and still loan not canceled from flipkart.
They always told me 24 to 48 hr. I have many complaints in flipkart there but still they can't solve this issue and emi is already started and i don't have item that i buy. Why they are

Order id - od[protected] item)
Order date - fri, aug 11th '17 3:01 pm

I have purchased moto e4plus phone via flipkart on 14 july 2017, it is a defectiv e piece not at all working properly, the person on other side are not able to hear us, there is severe problem with speaker, audio input and intermittently a audio symbol is coming disappearing on phone, totally disappointed... With a good trust i have purchased from flipkart, i need refund or replacement facing a lot of problem, resolve my issue as soon as possible, cant handle this defective piece
Invoice no;faay8p[protected].

My registered mail id on flipkart is [protected]@ahk. Jp and my order id is od[protected]. I did order during big 10 sale in may month at that time mmt voucher offer was running and mmt offer was applicable on my product. But till now i not received mmt voucher. I did complained multiple times but no advantage. Flipkart is doing fraud with me. So please help me out.

I ordered a man wrist watch fossil company (Order no. Od[protected] on this thursday that is on 14th september 2016, and watch is delivered on today. When, i receive my order with your executive i am so happy, but once i opened the box i am totally shocked, it was damn empty, nothing in it expect the poly thin of air bubbles, what a ridiculous situation it was.

My last order that is hair straightner of nova company was successfully delivered on time. That's why i prefer flipkart to order the watch, for my friend on his 23rd birthday, but now it's a empty box i receive from your side. I don't know what to do now in this situation.
Flipkart, please refund my money as soon as possible as i need to gift to my dear friend today. I feel really very bad, you lost your customer faith like this.

I have booked sewing machine brother fs 101 on tuesday 12th sept 2017 and flipkart provided me delivery date of 18th or 19th sept 2017, i wanted to gift this product hence i don't want to miss the delivery hence i have confirmed the delivery on friday 15th sept 2017, flipkart representative said you will definitely get an delivery on 18th or 19th of sept 2017, but on 18th sept 2017 flipkart directly send me an message that you order has been cancelled as item is not available this is very embracing for me now that i have already paid amount of rs 18150 to flipkart even they are refunding till 20th sept 2017 and i need to give gift till 19th sept 2017, please help me to get action again flipkart

Order id: od[protected] made purchase on 11 sep 2017 online from my citibank credit card got debited twice 32190 as per discussion with customer care that informed last payment is showing decline but spoken with citibank customer care and as per mail it's showing 2 payments debited from my citibank credit card so plz help me to resolve issue

Received a defect laptop (Power button not working), asked for return of date: 13 sep 2017 23:56. No one visit for checking the but in 17th i called to flipkart but executive telling its cancelled. Again flipkart asking me for wait for 24 hour, you will get call for resolution & wait for 23rd sept. I paid full money but still i am not getting what i have purchased.

Need help.

Details below :-

Purchase date :- 8 september 2017
Flipkart order - od[protected]
Return of date: 13 sep 2017 23:56
Return id :-[protected]

My contact number :- [protected]

Flipkart order id: od[protected]
Product: leeco 138.8cm (55) ultra hd (4k) smart led tv
Display is defective 25% of screen area blacked out. Not able to contact leeco. All service centers closed. Website and tollfree no of leeco not working. Flipkart response is lethargic. I only purchased this brand leeco because it was sold by flipkart. Product is under warranty. Please repair it or provide replacement
My mobile no [protected]
Amit singh

I purchase a smart led tv on 28th july recive. It installed 16th aug. But demo till today not completed.
I have many times complain but there is no solution.
What i can do?
Pls reply soon, my details is given below

Mail id:[protected]@rediffmail.com
Mobile no.:- [protected]
Contact no:- [protected]


If my problem not solve then i will do on right way condition

I was purchased : moto e4 plus (Fine gold, 32 gb)

Order id : od[protected] item)
Order date: sat, aug 19th '17 4:15 pm
Total amount : ₹9, 999 through debit card,

There was faulty mobile, i was face natwork issue, full day

Party calling us but we didnt get a call, only message received : a missed call from? & phone shown full network signel etc.

Flipkart people send his technical assist : technician visit service by jeeves

& he agreed

Then flipkart offer me : replacementcancelled
We're sorry. We are unable to process your replace request. Please refer to flipkart return policy.

I just want my money back,

Thanks

Mukesh sayani

[protected]

I have bought moto e4 plus from flipkart after use found out touch is defective and i have placed a return request
Order id : od[protected]
Return id :[protected]

First time they rejected and said to reboot the phone

I did reboot, factory reset still touch not working properly when i touch a part bottom screen is getting clicked which i didn't touch

Second return request they didn't responded on the same day and called day after when i couldn't pick the call and no response after that

Please get me a replacement or refund as i cannot use the mobile properly couldn't type a message and use the mobile

I didn't expect such a customer service from flipkart

Hello sir
I had ordered last april royal son
It's 399 rs offered i had booked order i'd is[protected] when i received and checked in side glass don't have any company name and it's opend i asked delivery guys he told some reason sir
In inside glass no company name and all so front glass is plastic cheting for people from flipkart i want be exchanged or send money back my account sir
Thanks
Deepak k
Mysore. Karnatka. India
91 + [protected]

I have received the book on 15th september order no. Od[protected], but i found that the syllabus of math is not related to bhu b. Bed math group. Given syllabus of math is related to lower standers and wanted to return the product i also share my account detail and ifc code (A/c[protected] ifc cod =bkdn0720185) to custemer care of flip-cart but he said it is wrong, on second day when i called they said product is same so we can, t return.

On june 30th, i made a purchase of a toy train and made the payment through internet banking. After 15 days, i came to know that my bank account was debited twice, that is two payments of rs. 1149
After following the issue first with flipkart, who denied the double debit, i took up the matter with my bank, who took more than a month to resolve it.
On september 6th, i got a call from a flipkart executive saying that the matter was resolved and that the amount would be credited to my original payment method within 5 working days. He asked for my bank account details, which i gave after much hesitation.
I received an email with the details and the promise that the refund was initiated manually. I subsequently got a call from my bank saying
It is now 11 days since i received the mail and there is no sign of the refund.
If i call customer service, the set of dumb people sitting there give stereo type responses.
Please work on my refund. It is a small amount for you, but a big amount for me.
I am a long standing customer of flipkart and the little credibility i have in the company is fading away day by day.
Flipkart customer

This is to inform that i placed order for redmi note 4 on 30 th august and got my delivery packet on 31st august 2017 at 10.35 am from ekart delivery courier. I unboxed the packet and the mobile phone was missing, charger and usb cable was there only, so immediately i called the flipkart and raised a complain over there and they assured me that this was our mistake and i will get my product before 12 september, so i waited for 10 days and called again to know about my status, when i called them on 9 september they were saying that our team will contact me before 12 sep, so i asked them i want to know about my status so they transferred my call to his supervisor mr. Md mohsin, he told me that my request had been cancelled, so i asked him how they can cancel without informing me and then he told me that on my behalf he will raise another complain and will escalate my issue, on 11 sep i had mailed to no of peoples including sachin bansal [protected]@flipkart.com, escalations [protected]@flipkart.com
[protected]@flipkart.com, and grievance. [protected]@flipkart.com, so i got a cal from there side and mr bipin told me that he is from escalations team and will process the call and will give me resolution so i waited for 24 hours as they had asked me to. And then again i got mail to wait for another 2 hour but then got no response from there side and then got mail that they have cancelled my request again after confirming from delivery partner and seller, so i mailed them again but they were not replying to my mails and then i called them, so they told me delivery was intact and again disconnected my cal and then again i raised the issue they told me to wait for 12 days as they will revert me back before 24 september,

One thing i would like to add about the delivery status of my phone, i got my delivery at 10.35 am on 31st aug and rasied a complain around 11 am and when i looked the status of my delivery its showing that i got my delivery around 5.14 pm 31st august 2017 so i called them again to know about the status then they told me i got my delivery around 5.14 pm only so then i asked them how it is possible, if i had my delivery at 5.14 pm so how would i, be able to raise a complain before my delivery time. Then they rechecked the status and then told me time i actually got my delivery i. E 10.35am 31 aug 2017. Then i asked them to recheck the complete process and let me know but on sending no of mails they were not even reverting on my mails and yet know i did not got any information about the delivery partner and the boy who delivered my parcel. I think flipkart is not even checking my status and just cancelling my complain again and again. I lost 13000 and no one from flipkart is taking my issue seriously, i did not expect such kind of thing from a big & renowned company. Recently i have bought so many products from flipkart. But did not know they treat their customers in such a bad way. Not only bad it's pathetic. Worst customer service rather i say.
Order id :- od[protected]

Hello flipkart, i ordered a watch from you on 1oth of sep, they texted me that i ll get my product on 18th of sep. But the wkart guys called me on 15th told me that he would come and give me the product on that day but didn't come, same happened on 16th n so on 17, tofay i called them, after telling them all the situation they topd me"thik hai" then disconnected, i thought that flipkart ia punctual n easy to deliver n order but.. It seems as they are creating more havoc. I plzz request you to take action, and just deliver my product, no other problem with that. Please do so.:)

Dear sir i had ordered adidas women and men ankle socks the details are given below

1. Order id:-od[protected]
2. Order id:-od[protected]

So my concern against this order numbers or that the product i have received is 2 years old and the quality of the product is also very low.
I had opened only one packet and washed one of the socks you will be shocked on washing the socks the woolen particles begin to come out.

On calling customer care they simply denied that your product cannot be replaced or refunded because it came under no return policy. I totally agreed with this but you yourself think that is ilit written under the no return policy that the customer will get 2 years old product and defective product. The consumer have no right to information right to get good product from flipkart. You had given me mental pressure and also played with customer sentiment and you simply denied to help the customer and also violated consumer rules because i have received a very old product and and defective also.
I know that flipkart will never solve my problem because i had also comlained flipkart before posting in this forum.
They simply closed the issue saying that the product is under no return policy. So my request to all of you is please buy products from flipkart after thinking thousand of times.
The customer rights are emptied into trash because they favour seller not the customer.
Please see my screenshots below.

I Purchased iphone 6 and i m facing problem that siri not working on my iphone and same problem in whtasaap vedio call also the reciever cant recieve my voice but its proper while i using my headphones soo deal with my this problem and replace this product which is refurbished delivered to me or is faulty product