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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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S
spsugi
from Nizamabad, Telangana
Aug 23, 2019
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Address: bangalore, Chennai, Tamil Nadu, 600021

Dear team,

I have placed my order for thomson 32' led tv (Thomson b9 pro 80cm (32 inch) hd ready led smart tv (32m3277 pro) on 08th jun 2019, the same as been installed by jeeves team on 09th jun 2019.

Initially the tv was working fine, after 2 week display get off and power button not able to start, but i didnt take it serious and power off and on again it become normal, but it doesnt stay long. On 06th july 2019, it went to dead.
Raised complaint in flipkarat cc team, some technician who visited to my place and attended the problem but still my tv was dead no display,

First time, technician visit and he demand its backlight issue so he replaced nee backlight.

Next day morning display get flickring and it repeat on every on time,

Then another technician came and he demand its due to mother board issue, we need to order the parts from hq delhi.

Finally technician came with mother board and the has replaced, initially the tv get on but some color fade, after some settings changes by technician suddently display went to black, then he said backlight get defective again, it was very surprised how come the new tv get problem with in a month and also new backlight get defective with in a week even the tv is dead condition.

So its very clear the tv has some issue even after replace new backlight and mother board still its dead condition, there is a serious issue was there, so i demand not to take any more service of this tv i need replacement of quality one.

Flipkart and thomson cc not taking such a serious action for replacement of my tv with quality one.

All the communication has been forward to grievance officer flipkart, home grievance officer team will take necessary action.

I demand to flipkart and thomson cc to replace my tv asap.

Regards
Sukumar. S. P.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
Aug 29, 2019
Updated by spsugi
Hello,

Find attached invoice copy for your immediate reference.
Also you can serch my order from the mobile number provided below.
Appreciate your swift response...

Regards
SUKUMAR.S.P
+91-[protected]
Aug 29, 2019
Updated by spsugi
Attached invoice copy in jpg format.

Sep 09, 2019
Updated by spsugi
Dear Flipkart Team,

Appreciate your quick action against this...
Its been 2 month now the problem was not at all taken to consider...????

Regards
SUKUMAR.S.P.
+[protected]
Sep 17, 2019
Updated by spsugi
Dear Flipkart Team,

Awaiting your response on this,
are you guys are simply ignoring customer's problem!!!
the way you response us will kill your reputation as well as your business..

Regards
SUKUMAR.S.P.
+[protected]
Sep 17, 2019
Updated by spsugi
You guys are asking for the invoice copy, after i have attached the same, you guys are simply invisible,
No Response from you, , , , ,
Seems you are not at all respect to customer's feeling!!!
this is the way you treat your customer???

Regards
SUKUMAR.S.P.
+[protected]
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    K
    kiran winchester
    from Bengaluru, Karnataka
    Aug 22, 2019
    Resolved
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    Address: Bangalore, Karnataka, 560100

    Order id- OD[protected].

    Order received on 11th august and the installation was supposed to happen on 12th august. Raised multiple complaints via customer care, escalation team, social media, grievance team and the CEO escalation and team and the issue is still pending.
    Not even sure if the TV is in a functioning state since its boxed since the day it arrived. The TAT assured was 48 hours and now they are not replying to emails.
    Oct 1, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 27, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      M
      Magun
      from Mumbai, Maharashtra
      Aug 22, 2019
      Resolved
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      Resolved

      Address: Jhiverhedi Shimla by pass Dehradun, Dehradun, Uttarakhand, 248001

      I am not able to play games on flipkart after i have opened other account on se phone what to do please help me i have played game everyday on flipkart and suddenly i am not able to play after opening someone's else flipkart account on my phone please resolve my problem as soon as possible online games available on flipkart are not coming on my phone please resolve it quickly i really love to play game on flipkart daily but due to this issue i'm not able to play my favorite flipkart game please help me out with this so i can play it like daily it must have some solution definitely please flipkart help me
      Oct 1, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 23, 2019
      Flipkart Customer Care's response
      Hi,
      Thanks for getting in touch.
      We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
      You can also check your order status here: http://fkrt.it/bqWLi~NN
      Hope to hear from you soon.
      In 783135/783131 pincode there are Delhivery courier already available. Kindly provide Flipkart service in this pincodes.
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        H
        Hemil Ghona
        from Bengaluru, Karnataka
        Aug 22, 2019
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        Address: 321 gcn white palms,ramagondanhalli borewell road,bangalore, 560069

        I purchased mobile from 2gud.iphone 6s gold and i its deducted from my account 13, 249 but no order placed showing in my account.. i called axis bank its showing u paid flipkart . I have done this tranx throw flipkart but flipkart care sau u need to contect with 2 gud..i want my money refund or pls show order detail
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          L
          Logesh74
          from Bengaluru, Karnataka
          Aug 22, 2019
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          Resolved

          Address: Accenture, BDC 7, ECO Space, Belandur, Bangalore, Karnataka, 560103

          Hi sir,

          Already i have raised a concern about my motorola phone issue, still i didn't get any update on this kindly check and help me to get the issue solved as earlier.

          I have raised a complied about this motorola one power phone issue, still i didn't get any proper update from flipkart side, everyday am only calling and following with them they are so irresponsible.

          Kindly help me to get the solution on this case.
          Sep 23, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Aug 22, 2019
          Updated by Logesh74
          This complaint is not resolved.
          Verified Support
          Aug 23, 2019
          Flipkart Customer Care's response
          Hi,
          We're sorry to hear that you're facing issues with your Motorola One Power (Black, 64 GB).
          We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.
          Your kind understanding is appreciated.
          Flipkart send me a cracked bagpack .. i am paying Flipkart amount 339.00 !!

          and Flipkart not return and replenishment my product
          I placed order on 6th August, ...till this date they didn't gave any update of the order... When I m calling customer care they r not taking any complain... It's been almost 2 week they didn't gave any update...
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            O
            OMEGA ULTIMATE
            from Kolkata, West Bengal
            Aug 22, 2019
            Resolved
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            Resolved

            Sir/madam,

            This is to bring into your urgent attention that my Dedit card is being used to make a online payment of Rs.16089.00 on 22nd Aug, 2019 flipkart internet private and the same is being spent.

            Kindly look into it very very urgent basis.
            Please Refund this money. It's a fraud transaction.

            Hoping that you will take the complaint seriously as there are lots o[censored]nanswered issue, looking for a proper response.

            Thank you in anticipation

            Regards,
            Anasuya
            +1 photos
            Oct 6, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 26, 2019
            Flipkart Customer Care's response
            Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].
            Hope to hear from you soon.
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              D
              Dimpirocking
              from Delhi, Delhi
              Aug 22, 2019
              Resolved
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              Resolved

              Address: Moti Nagar, 22/7c, Nishkam Mandir, New Delhi, Delhi, 110015

              Sir i want to aknowlege that today i got so much distrust on your company. I have filed mails and letters on your every platform regarding the inhuman behaviour of your delievery executive who came at my place. And you can check that i have requested the whole day to your executives to lodge my complaint regarding the same. And the man behaved so rudely manner and arrogant and arguing with derogatory talks. I have asked them in my complaint is this the way you train your executives but to no avail. They didnt solve my issue. Regarding the same. Sir i request you to look into this matter at the earliest so that in future this does not happen with anybody and i would also like to know what action has been taken through my complaint

              Thanks
              Love
              Sep 23, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 23, 2019
              Flipkart Customer Care's response
              Hi,
              Thanks for getting in touch.
              We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
              You can also check your order status here: http://fkrt.it/bqWLi~NN
              Hope to hear from you soon.
              My gift card has been deactivated I have not done any thing I have to place a order but now I have a difficulty in placing order
              I am unable into my flipkart account. It's showing inactive. I have to clear my pay later dues. I am getting mails to clear my dues.How will I clear it if I am unable to login?
              Please resolve this issue so that I can login and clear my pay later dues.
              My email id is [protected]@outlook.com
              Phone-[protected]
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                R
                Rishav81
                from New Delhi, Delhi
                Aug 22, 2019
                Resolved
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                Resolved

                I ordered wireless mouse on 21st august 2019 from flipkart with online paid.Due to late expected delivery I cancelled that order.Flipkart assured refund within 24 hours to bank account but till now not credited.Now flipkart gave another date for update regarding refund.They Ignores my refund request .I kindly request you to take proper action against flipkart.
                +2 photos
                Aug 24, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 26, 2019
                Flipkart Customer Care's response
                Hi, ​​​​​​​​​​​​​​​​​​​
                We are sorry to let you know that your order for HP X3500 Wireless Comfort Mouse has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 23 Aug 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                Verified Support
                Aug 26, 2019
                Flipkart Customer Care's response
                Hi Rishav,
                We are writing to you "HP X3500 Wireless Comfort Mouse" in your order id OD[protected]. The seller confirmed that a refund has been completed on 23 Aug 19 and would be reflecting on your account by26 Aug 19. Hope this helps!
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                  S
                  Sunil M. Patel
                  from Mumbai, Maharashtra
                  Aug 22, 2019
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                  Address: 382418

                  When i login my account on flipkart then it will show an error 'login unsuccessful' On pc and an app.
                  Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

                  My login details are as follow:

                  Phone: [protected]
                  Email: sunil.[protected]@gmail.com
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                    J
                    jeenat sameja
                    from Sikar, Rajasthan
                    Aug 22, 2019
                    Resolved
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                    Resolved

                    Address: Sriganganagar, 335001

                    I have purchased Noice bluetooth Earphone. Mic of the Bluetooth was not up to the mark. While calling voice was not going clear. I have requested for return. Flipkart has rejected the request without mentioning any reason for rejection. I have called them and they said we dnt provide return for this product then why the hell they provide option for return. After two days i have requested for return or replacement of the product on 15th Aug. On 16th Aug which was last day of the return policy at 10pm Flipkart again has rejected my request without mentioning any reason. I was not aware of thier msg... On 19th again i have called they people told ne to call in evg. Again i have called on 21 again they have told to call in the evg as they are not getting our request there. Today in 22 i have called them and requested to transfer the call to senior, he has told that my return policy has expired on 16 and after that u should have been called in 72 hrs. I was shocked is this the policy you informed to your customers that they have to call within 72 hrs. And they rejected to help.. the hell with these flipcart people and pathetic Flipkart Service. I want to return the hell product but they denied to accept.
                    +1 photos
                    Oct 22, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 23, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      R
                      Rohit Ghorui
                      from Mumbai, Maharashtra
                      Aug 22, 2019
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                      Today while placing an order, i selected the wrong product color by mistake. However the order got placed so i cancelled the order but i haven't received the refund. I paid through phonepe so i should have received an instant refund. So i called flipkart they informed me that the seller has not processed the refund yet, it is on hold. They have no idea why the seller has not processed the refund yet. I called them several times but not getting any resolution from them, they are neither contacting the seller nor giving me any information.

                      Order got cancelled but they kept the refund on hold.

                      Od id ending with 056000
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 22, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Aug 22, 2019
                      Updated by Rohit Ghorui
                      This is what I am getting as a resolution. No one has bothered to contact me.
                      I'm not able to play game zone from last 1 month,
                      It is showing error that something went wrong and we encourage fair play policy.
                      I've already contacted flipkart customer care and they told me it will be activated within one week from seller side, but till now it is not activated.
                      please do needful.
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                        C
                        CS Vismay Makwana
                        from Surat, Gujarat
                        Aug 22, 2019
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                        I want to request for cancellation of loan account no:24641139, as it was access by me on flipkart voucher by mistakely on flipkart app.

                        Kindly cancel the loan account and the details are as follows:

                        Loan application id: [protected]
                        Loan a/c no.: 24641139

                        Iti s requested to cancel my flipkart voucher and loan amount as soon as possible as there is no responsibility from my side for the payments of emi
                        Flipkart customer support has been notified about the posted complaint.
                        Sir I have ordered some products in flip cart my amount is detected from my account but order is not suceesfull .i have contact them they said to contact bank services I have called them they said that amount has been successfully transferred they have give me transaction I'd also but flipkart company is not responding
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                          H
                          Hi Ch
                          from Mumbai, Maharashtra
                          Aug 22, 2019
                          Resolved
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                          Resolved

                          I ordered a vivo z1pro dated 9th August 2019 payment done by sbi debit card, after payment the order was cancelled by seller flashteck, today 22 August 2019, I don't get my refund, I contact flipkart and nearerest bank, no one take necessary steps to get my refund. Plz help me
                          +2 photos
                          Sep 25, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 23, 2019
                          Flipkart Customer Care's response
                          Hi, ​​​​​​​​​​​​​​​​​​​
                          We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. the seller would initiate the refund and you will be notified with the refund details by 26 Aug 19. closing the complaint from our end. Your kind understanding is appreciated.
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                            M
                            MMAdak
                            from Mumbai, Maharashtra
                            Aug 22, 2019
                            Resolved
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                            Resolved

                            Address: 700099

                            I purchased a split 1.5t ac marq from flipkart online service in dec. 2018. Installed by them and started work.in march, 2019 when needed cooling, worked with water flowing inside the room. Lodged complaint and detected faulty installation. Tried to rectify installation but the ac machine stopped functioning with e5 showing on the electronic board. Then lodging complaints regularly and persons visiting regularly but could not make it operative.in june they decided to replace the machine and later they changed decision to refund money. Acoordingly what they have directed so far, l have complied everything. Uptil aug. 22 they have uninstalled the machine and kept in my flat and harassment is continuing. Every time they are saying "the problem will be solved, pl. Wait for 24 hrs." what to do?
                            Sep 25, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 23, 2019
                            Flipkart Customer Care's response
                            Hi,
                            Thanks for getting in touch.
                            We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                            You can also check your order status here: http://fkrt.it/bqWLi~NN
                            Hope to hear from you soon.
                            Yesterday my account logged in my flipkart app and today this morning my account logged out automatically and when i try to log in it says "log in unsuccessful please retry in a minute" please resolve this issue i ordered several item and they are not delivery yet and some item yet to return please unblock my account.

                            marq 1.5t split ac - Comment #3516923 - Image #0
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                              A
                              Aman Awana
                              from Dhanwar, Jharkhand
                              Aug 22, 2019
                              Resolved
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                              Resolved

                              When i login my account on flipkart then it will show an error 'login unsuccessful' (On android) and 'something went wrong' (On pc).
                              Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

                              My login details are as follow:

                              Name: aman awana
                              Phone: [protected]
                              Email: [protected]@gmail.com
                              +1 photos
                              Sep 27, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 23, 2019
                              Flipkart Customer Care's response
                              Hi,
                              Thanks for getting in touch.
                              We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                              You can also check your order status here: http://fkrt.it/bqWLi~NN
                              Hope to hear from you soon.
                              Dear cancel the order and kindly full refund the amount, because Raksha bandhan is crossed, what is use of rakhi,
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                                B
                                Basu patil
                                from Mumbai, Maharashtra
                                Aug 22, 2019
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                                My name is basappa patil from belgaum karnataka my account number : [protected] i ordered on item from amazon.com on.13-aug-2019 amount of ₹714. Due to some reason i cancel the order. Refund initiated by amazon on 14.08.2019 and i got refund reference number pzt[protected]widfi02 from flipkart. But till now refund amount not reflect my bank account they had mentioned me on flipkart account amount will be reflected in your account on 20.08.2019. Kindly do the needful.

                                I have attached screen shot of refund initiated mail from flipkart
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 22, 2019
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded ₹ 714 on 13 Aug 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                                Aug 22, 2019
                                Updated by Basu patil
                                What I have to do now ... They are are telling to ask Flipkart
                                Aug 22, 2019
                                Updated by Basu patil
                                I m beg of you between twoooo
                                It shows an error {"error message" :"We encourage fair play in line with our terms and conditions."
                                Everytime i try to play games but i recieve the message something went wrong
                                Plz help me

                                not received many to account - Comment #3516961 - Image #0
                                Dear flipkart the Usb data cable not working now what should with that it had beenonly a month since I ordered.

                                not received many to account - Comment #3517140 - Image #0
                                I have booked mobile & cancellation at the same time the seller is saying that they has credited ammount but the amount has not credited into my account
                                Sairam143's reply, Aug 16, 2019
                                I have not got refund
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                                  M
                                  Manikant Nigam
                                  from Noida, Uttar Pradesh
                                  Aug 22, 2019
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  My game zone not working. Account: [protected].

                                  It's is giving error like we encourage fair play in line with our terms and conditions.

                                  When i contacted support they saying flipkart blocked your account. If it is blocked then how i am able to shop, also i am facing this problem since 20 days, flipkart is not cared about customer.

                                  I contacted flipkart support several times but they are not able to resolve this and at the end they end it saying the same statement that i am seeing as error.

                                  What's the problem.
                                  Sep 23, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 23, 2019
                                  Flipkart Customer Care's response
                                  Hi Anand,
                                  We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                                    S
                                    Subhamoy Chattopadhyay
                                    from Kolkata, West Bengal
                                    Aug 22, 2019
                                    Resolved
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                                    Resolved

                                    Address: Vill Saraswatya PO Sundarnagar PS Panskura, 721634

                                    Flipkart block my account without any information and i've some due on pay later but i can't pay it because flipkart blocked my id. And they messages me to pay their due otherwise legal action will be taken against me. If they block my id how can i pay my due? Most importantly they charged me 100 rupees per months for penalty. And their castomar services are so pathetic they didn't help me. Sir please take it seriously.
                                    +1 photos
                                    Sep 24, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 23, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                                      H
                                      Hardeep singh Kajla
                                      from Pune, Maharashtra
                                      Aug 22, 2019
                                      Resolved
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                                      Resolved

                                      Address: Shree Pat Yadav Chawl 90 Feet Road Sakinaka, 400072

                                      Few days back i purchased one redmi 7a mobile with one back cover and one tempered glass..

                                      So at the time of delivery.. I didn't get back cover but i get 2 tempered glass and one mobile phone..

                                      Then i called customer care about the same that back cover is missing or wrongly packing done by u..

                                      The customer care taken a compliant to replace tempered glass and deliver back cover..

                                      But again after 2nd delivery i get same tampered glass instead of back cover..

                                      Again i called customer and told everything about the incident but they r helpless and then they transfered call to supervisor..

                                      Supervisor say we cant help u out and we cant give back cover to u.. So better take refund amount regarding the same...

                                      So this is bullishit service and pathetic words given by ur supervisor as well all ur customer care people..

                                      And i will drop this feedback to website and twitter to know how u make fool to people by sending wrong product with no solutions..

                                      Regards
                                      Hardeep singh
                                      Sep 22, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 22, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        sgopikrishnan20
                                        Aug 22, 2019
                                        Resolved
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                                        Hi,

                                        I bought the asus zenfone max pro (M2) from flipkart in april 2019, and it was decent to use in the beginning but it started to create troubles as i use it and it has now become highly impossible to use the phone.
                                        It is strange that the phone started to make a lot of troubles within a few months after using. The problems that i am facing every day were,
                                        1. The memory card unmounts itself and i had to manually open and close the pin to set it up again.
                                        2. After the screen goes to sleep, i need to restart the phone to use it. I. E. It doesn't wake up with normal power button press.
                                        3. The phone hangs at times even while just using some low resource consuming apps like contacts or phone call, i had even double-checked that none of the apps run in the background.
                                        And many more issues.,

                                        I was trying to convince myself that this is a nice phone but i have lost my patience now to write this review.

                                        Please help me either get a refund or voucher for the equal amount.

                                        Thanks in advance.
                                        Oct 1, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 22, 2019
                                        Flipkart Customer Care's response
                                        Hi,
                                        Thanks for getting in touch.
                                        We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                        You can also check your order status here: http://fkrt.it/bqWLi~NN
                                        Hope to hear from you soon.
                                        Nov 05, 2019
                                        Updated by sgopikrishnan20
                                        Hi, Sorry just get to see the response.

                                        The order details are as below,

                                        Order ID: OD[protected]
                                        Order Date:[protected]
                                        Invoice Date:[protected]

                                        Thanks
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