[Resolved]  Flipkart — note 7 pro replacement

Address:Chittorgarh, Rajasthan, 323305
Website:Flipkart

I ordered mi note 7 pro from flipkart and it delivered to me on 27th july but after few days i connected earphone there's no response after that i connected 3 more different earphones but they also didn't work even the symbol of earphone is also not showing on above. Then i created return request on 5 august and talked to flipkart executive they told me your product will be picked on or before 10th august. But my request didn't approved because on the app it's showing that your request will be approved on 5th aug. Them i called them on 8th august they told me wait till 9pm one of our executive will call you back but after half an hour i received mail that your problem will be solved on 9th august before 9pm but on resolution from their side then on 10th aug i called them again they told me wait for tomorrow then again i received mail your problem will be solved before 13th august when i called them again yesterday one of there senior executive told me wait till 13th august but she didn't told me when will my order picked up she said wait after 13th then we our team will contact you no fix date provided to me when my product will be exchange and main thing why my approval request is pending from 5th august because approval date was on 5th aug and picked up date was 10th august!! They are making fool to customer and bothering the customers. Please look in the matter.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 12, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I ordered women maroon genuine leather wallet On Flipkart with the price of 899.The payment is already done through net banking successfully but i did not get any approval message from the seller and i did not see my order in Flipkart page..Please help me get my order details

I lost my phone in Delhi. I had an insurance of that phone which I bought from flipkart with the insurance. So I filed a FIR online and filed a claim and they denied my FIR and rejected my claim while Delhi police told me nobody can reject that FIR.
I ordered product on 24 thJuly in flipkart it has to deliver the product on 26 th july still now the product is not yet delivered, now they are telling to cancel the order from your side.
Orderid:OD[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information