Flipkart Complaints & Reviews

This incident took place with me on monday 14 october at around 2:20 pm in the noon i was delivered the product [laptop lenovo ideapad 130] by delivery man in a tempo when my product was lying anyhow i asked him also that does this will damage my product or what he said no then i went in my room and i opened it then i saw that the bezels of the laptop were unattached to laptop from the side edges and the mouse pad was also moving too much so with this concern i went on flipkart app and then started to create a return request when i was on my final stage of creating request as soon as i clicked on submit return request i was thrown out of the app and was logged out of it and now i am being blocked and i am unable to do any thing and my account is also blocked

I have ordered samsug washing machine on 2nd of october and it was to be delivered by 11th of october. But till now there is no update on the delivery and no one is bothered to look after my concern. I am not able to connect the concerned courier company also. I have called flipkart customer care and lodged complain but they are asking to wait till 16th october.

Hi, i am sritom mukherjee,
I will order sony rt3 sound ber from flipkart apps in big billion days time, date was 30th sep, 2019. Flipkart promise delivery date was 6th oct 2019, but still now on 14th oct, i will not get the product. Many time i am called flipkart customer executive team but every time every executive say for big billion day delivery service is delay sir pls wait some more days.. Thats fine.. But from yesterday they are say forcefully cancelled the order and again re order the product.. But why i will again boked the product.. I am also booked the product in credit card prepaid transaction mode, from 14 days i have a money value. If i am cancelled the order flipkart return the my amount with interest or loss money? And i can again booked the same product in same amount! I know never possible this, thats why i will never cancelled the product. I want to get my product. I am very upset from flipkart service and logistic team. Please look at this matter. Then i am very thankfull from flipkart team and consumer forum team.. Please find the attachment below, i am upload product related image. And my order id.

Thank you.

I have bought infinix smart3 plus mobile orderid: od od[protected] product received date :1 oct2019 and productive is defective and i have raised return request on 9 th oct byt in flipkart application there is no option for rrturn
In flipkart page there is oone option change ur mobile to another new same phone but i dont want this company priduct its hanging abd swith of time to time again i have called flipkart they didn't responce they says factort reset then use i have done all the option but there is no changes. Then flip cart executive says that there is no option forreturn kindly contact infinix customer care no they will help you

But 10 days replace pokicy is are joking

They are fraud with customer kindly return my phonr and return my money

Hi, based on my recent purchases from flipkart on this big billion days sale, i ordered new smartphone realme xt (Order id – od[protected] and i received the same after 2 days but the phone have faulty display and they done some internal process like sent the technician for checking the phone first and then they are agree to replace the same. After completion of the all process, i got the new phone after 3 days but this time phone has again defective like adhesive is showing on right side of the screen clearly and also near by power button of the back panel. Again i am contact with customer care executive via chat and he suggest me for showing the phone first to realme service center, based on his suggestion, i visited the realme service center and discuss my issue with there team. They are completely agree with my issue and advise me to further contact with flipkart. I don’t understand when i have paid the money for new mobile then why i got the refurbished/ used phone from flipkart. Now flipkart is not yet agree to refund the amount and definitely i am not agree to retain this phone and also i am suffer from this problem last 14 days. This is mental harassment and fraud with customers. Request you to please resolve my issue at the earliest.

Sir,

मैंने flipkart में 2 अक्टूबर 2019 को dell km117 wireless laptop keyboard order
Order id - od[protected]
किया था.. जो की मुझे 10 तारिख को deliver होने वाला था, लेकिन महोदय company ने तो order diliver kiya.. Aur na hi paise return kr रहे. मैंने company ke helpline me कई बार बात की, लेकिन मुझे कोई संतोष जनक reply नही मिल रहा हैं..आप से गुजारिश हैं कि आप मेरा समाधान करवाने की कृपा करें..🙏

I had made order from your website on dated 02 october 2019 but still i did not receive the order and no service was provided from your end. Every disappointed by the way your customer care executive respond and no back end support. Shipment status showing that product was nearer to my delivery hub but still the same was not delivered. It is like flipkart is the worst site to shop with. Kindly provide me the updated status and deliver the product

I had brought a hp laptop... And 4 months ago... Now its became screened problems... But when i take it to service centre they ask me for warranty renewals... As only 2 months left... But the laptop deliver me on 21st may... It's warranty was on time 1 year... When i check laptop warranty period it saw warranty activated on23rd october 2018 and end date 21 december 2019... So it's sure flipkart delivered me a 2nd hand product... Now i want replace it... But i can't connect any toll free services... All number all time show busy... Please i want
Replace it is only solution for me...

I have ordered a product - oppo f11 pro on 1st oct, 2019 through flipkart app on big billion day sale by making a prepaid payment. The promised delivery date was 12th october and now they have extended the date to 15th october. I am without any phone and have requested for an early delivery but they are making false promises about the delivery on a regular basis.

Any help will be appreciated.

The issue that i have experienced was: i oder asus gaming laptop rog g531gt-bqo24t (Order id - od[protected] on 2nd october 2019, within offer period, at no cost emi of 6 month and added my sony laptop (I-3 processor) to exchange then it's cost me around 47000 but when delivery boy come to check out my laptop, he set my laptop price around 3820 rupees and i didn't want to sell my laptop on very less price, so i asked him that i don't want to exchange laptop, and how i pay the difference (Exchange price 5950 reduced when i ordered) then he not take money from me and said it's automatically added to your plan. So i don't pay him 5950. Then he gone. After few times i get message that my order failed, because i don't give my exchange laptop to delivery boy. I called that delivery boy at the moment more than once but he not pick my call then i call customer service, and he told me that you not pay the difference, that's why it's failed. I told him that delivery boy told me not to pay. Then customer executive said that he take my request and again delivery boy come and i have to pay difference then i get my laptop. I get message that we escalated your issue and resolve my problem by 10th october. But on 8th october in night around 1:00am i get a mail that my order was cancelled. Now when i call customer service, they said that order cancelled and item reaches to seller, you have to reorder. After that i asked customer executive to transfer my call to his senior then he put me on waiting for three or four minutes and after that they disconnect my call, i thought its happen sometimes so i call back and request to transfer my call again same thing happen. After that i mailed my problem but untill yet i dont get any response

I want flipkart reorder my laptop on same price with that emi plan

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

I have ordered a realme x phone from flipkart on 4th of october using my card offer (Order i'd : od[protected] and the item was cancelled by the seller. I registered a complaint on the company's customer care and over the consumer complaint forum. I got a reply from the company that it was the mistake from the seller and assured me that i will get the item on placing a fresh order.
Again on 11th october i placed an order with sbi credit card offer (Order i'd : od[protected] and again the order got cancelled.
But on the same time i ordered the same item from the same seller on flipkart without applying any offer (Order i'd : od[protected] and directly went for full amount payment as cod, and that order was successful and the item is on shipping right now.
The deadline for a favourable resolution asked by the flipkart team is today (14/10/19) till 2.00 pm and still now no update from them.
So from my experiences, when i applied for an offer they denied my order and when i just went to pay full amount my order was done.
I demand my compensation from the company for wasting my money, time and for the violation of the service that was assured.
Mail id : [protected]@gmail.com
[protected]

Cheating case
I booked a gopro hero 7 on 7th october 2019, delivery date is 10th october 2019 and i planned a trip to leh ladakh from kerala by my own bike its a dream trip (Trip date 12th october 2019, 30 days trip). I had arranged all for my trip like office leave, hotel, tickets, friends, etc... But, you destroyed all my dreams. Am totally disappointed. Many times when i am dealing with customer care, they have acted irresponsibly. Please check all the attached file and take a decision and informed how can you help me.

From
Milan p. V,
Contact : [protected]

I raised a return request on 4th of october and the same should be done by 9th of october and it has not done yet. Without my authorization they are cancelling my return request. If i call them on the same they are talking irresponsibly and asking me to wait... Till 22nd october. They are simply making customers to wait untill long time and the deliveries are are also delayed for long time.

The flipkart app promise to deliver me the product by 12 of october but now its been more than 2 days of their due date but i havent get the product yet an they keep on delaying the product i wait from 4th to 12th and now i have to wait again and again

E kart message me again and again that your order get delayed and deliver to you in next three days

Fmpp[protected] tracking id

Order no. Od[protected]

Hello allthis is to bring to your kind attention that i have recently register a complaint regarding washing machine service. I purchased marq washing machine from flipkart.
This product does not work properly. So i request for repair this product on 1 oct 2019
But flipkart and your all service executive is not taking seriously. Every timing whenever i'm calling your all executives saying different thing. First timing they said...

I got a fake jbl flip 4 speaker as a replacement from flipkart. I spend about 6000 rupees on the speaker and the seller have cheated me by selling a counterfeit product. Pls help me in this situation.
I ordered this speaker on the big billion days offer of flipkart that was on 2nd october 2019.
And i got the product on 7th october.
I have lost about 6000 on this product. I have raised a return request on flipkart and they told with in 2days they will contact me. But till now no one have contacted me. Please help me on this situation

I have ordered realme 3 pro (Nitro blue, 64 gb) (4 gb ram) 0n 4th oct 2019.

It has been done 14 oct 2019 but my order not delivered. It was my first experience with flipkart honestly 200% bad experience and that is the reason people think india based company fraud and scam.

*omg* customer support team how they lie every person with customers i understand well trained how to cheat with customer..

With my feeling if i give my feedback flipkart fraud and scam company so my brothers and sisters don't shopping or buy from flipkart,

That 's why forging companies are still here & grow because they knows value of customer and brand...

Dear all,

It seems big billion is just a scam, flipkart tries to reach out for more than they can cater.. I bought a watch after hours of browsing bought it at a reasonable price and paid for it.2 weeks ago was supposed to be delivered on 10th but did not get delivered, no revised date shown and every time i raise a complaint i am getting a new date of resolution, it was supposed to be resolved on 15th now it's 17th xd... Totally disheartened now never gonna buy anything from there and will ensure none of my immediate family members and friends buy from there
Od[protected]
Order id

I know what's gonna happen they will cancel the order without any notice as can be seen in all the complaints here

Poor show flipkart expected more from an indian company.

Iam plus customer of flipkart. Iam orderd a mobile phone honour 10 lite on bigbillion offers. Till now i have not recieved the product and today morning i have receieved a ameessage from your agent that this order has been cancelled. My order is cancelled by your agent without any information recieved or contacting me. Reason quated that they can not track my address.

What kinds of irresponsible agents have from your side. They are cancelled my order without inform me. Because iam customer of you and iam waiting of my mobile. Iam waiting till now. Approximatly 10 and, more days.

Iam shame you flipkart and qiut from your flipkart. And ready to purchase the same product from amazone.

This is not first time that your agents cancelled my order. I know its the fourth times that your agent cancelled my order with out inform me. I have not recieved a single contact from your side.

Your product displayed on screen is entirely different from the actual product.

This is regarding laptop i ordered rog strix g on 29th september 2019, order id od[protected] but has not been delivered to this date (14th october 2019). I have complained about this for past 7 days and all i recieve from support staff is that higher authorities have been informed and someone will contact in next 24-48hrs.. Noone calls back. I have already paid for the laptop and now i cant order from amazon as the sale is over and i m left cheated and robbed..