Flipkart Complaints & Reviews

Dear sir,
I m purchased a mobile mi a1 by flipkart. Mobile display is damage condition received. I m complaint many time to flipkart for replacement but many time seller cancel my request today last day of 10 day policy of replacement. My last request is accept buy flipkart on 26 nov 2017. I m given request for screen / display damage but flipkart modify my request to defective product and accept it return request. Today 28/11/2017 ekart delivery boy come in my home for replacement for product and i given my mi a1, ekart delivery boy told me verification failed because i have received mail by flipkart for defective product. Flipkart cheat to me. I m given request many time but still not solve my problem.
I t request to please provide my problem solution and replacement provide for damage screen mobile

Note - flipkart not solve my problem till day 28/11/2017

Dear sir,
I m purchased a mobile mi a1 by flipkart. Mobile display is damage condition received. I m complaint many time to flipkart for replacement but many time seller cancel my request today last day of 10 day policy of replacement. My last request is accept buy flipkart on 26 nov 2017. I m given request for screen / display damage but flipkart modify my request to defective product and accept it return request. Today 28/11/2017 ekart delivery boy come in my home for replacement for product and i given my mi a1, ekart delivery boy told me verification failed because i have received mail by flipkart for defective product. Flipkart cheat to me. I m given request many time but still not solve my problem.
I t request to please provide my problem solution and replacement provide for damage screen mobile

I have ordered olay spf moisturizer which costs 950 but they delivers some shahnaz pimple pills which costs 500. And they were saying that no return or replacement for beauty products.
They are totally cheating the customers
And they are simply saying no return or replacement
They are cheating customers like this
If the products prices more and do the same thing. Then who the hell responisible for that.
Flipkart the cheating site.
You have to take avtion against the cheating site flipkart

I ordered a gown from flipkart. On the app it showed the price ₹700/- after disount. Actually the price mentioned was ₹1499/-
However the actual mrp of the product mentioned in the price tag is ₹599/- flipkart is a big cheater. Its exploits its customers.
Kindly take strict action against it.
Its not the first time that the customers are being cheated. My sister ordered a mobile worth ₹17000/- and she received a defected piece which flipkart did not even replaced.
Kindly do the needful and initiate refund of ₹100/- for my order which i have been charged more in the name of gst.
Let me inform the big big company flipkart that gst is never charged on mrp.

Respected sir,

Tracking id fmpp[protected]

Today is 20 th day but still i don't know what is the region why they return or rejected my order of my still i have not got any proper region when i called flipkart service center they said sir plz wait 24 hours we will delivered your products but i think 20 day passed but till i don't get reply.

When that my order arrived in ahmedabad on that time they did not delivered that delivery boy came at my home they did't given any proper resion they return from my house. When i have called call local ekart local authority they said me if you want your product then you will have to come in our office. Otherwise we will return that project after that i show online deliver status they rejected my order without any region.

Daily i have send mail & call to flipkart and ekart authority they haven't given reply.

Thanks
Prince
[protected]

Complaint status
[oct 11, 2017] flipkart customer support has been notified about the posted complaint.

Flipkart customer care's response, nov 10, 2017
We will revert on customer complaint.

Flipkart customer care's response, nov 14, 2017
We have interacted with the customer and requested customer to place a fresh order and provided the exchange phone is not damaged, the order shall be successfully completed. Hence, closing the complaint from our end.

Updated by lalitprasad, nov 15, 2017
Sir
I got call from flipkart but they did not tell me the solution and region why they return or rejected my order now they closed the complaint from there side really it's shame full for flipkart

Complaint status
[nov 15, 2017] flipkart customer support has been notified about the posted complaint.

Flipkart customer care's response, nov 23, 2017
We have already interacted with the customer and informed that as the exchange phone was damaged, the order was cancelled. Hence, closing the complaint from our end.

Updated by lalitprasad, nov 23, 2017
Do you have any proper resign why the order was cancelled...
It's pain full reply from flipkart...

Actually Iam ordered Samsung galaxy on max Back pouch...but delivered Samsung galaxy j7 max cover...so I returns the product...No Credit refund balance in my account or phonepe wallet...still Now There is no response from Filpkart Management...Lot of times Complianted about My Refund balance...But Filpkart Management Negligence and inpoparate ...Please solve the problem of my refund balance...

Sir, i have purchased an seagate hardisk before 3months, if was not working for past two months, i have complained more than 5 times i customer care, but they have not given me correct response. They gave me coimbatore service station address, but that service station was not accepting that hardisk for replacement and data recovery, so if this issue have not be solved before january 2018. I will file complaint in consumer court. I warn flipkart, dont deliver ineffective products. I need my hardisk working and i need my datas back otherwise, your team need to face the consequences.

Order id - od[protected]
Order date:[protected]
Invoice date:[protected]
Tax invoice # f0p7y[protected]
Billing address:
P. Aswath sarathy
61, advocate nagarajan street,
Canarabank building, dhaliroad,
Udumalpet, tiruppur (Dt), bank of
India.
Udumalpet 642126 tamil nadu
Phone: [protected] (Number not in use)
Contact - [protected] (Ramesh)

Hardisk details:
External hdd
Fsn: accdt6d76by5cnby
Wid: wa27026

Seagate plus slim 1 tb wired external hard
Disk drive
Warranty: 3 years domestic warranty
5.00% cst
[imei/serial no: na9bhhs7 ]

The agency of courier said us that when you pay again the amount we will give you the order. Why this foolish thing? If it is like this for what we pay that amount? Because of that i can bring that book.
We get this message rs. 438 withdrawn from your a/c *003099 details: pos/bangalore/flipkart int/732. Tot bal:10116.40cr avl amt:- 10116.[protected]:31:28)
Kindly help me.

My order id - od[protected]
Mobile no - [protected]
Product - infinity hot 4 pro mobile
Due to bad product... The phone is not working properly but as directed by flipkart customer care assured handset is not match.
Heating problem is also..
So please help me and refund.. Not replace asap

Last 10 days they playing with me "Misroute (Same City Misrouted)" 2 time ordered but ans is same wait for another 2 business days.

1st time order[protected][protected][protected]
Order ID
OD[protected] item)
Order Date
Fri, Nov 17th '17 10:11 PM
Total Amount
₹7, 849through Credit Card-EMI

2nd time order[protected][protected][protected]br...

My return was cancelled again at the wishmaster's end today. I'm without a phone and the wishmaster has the product at the sangli hub and still cancelling the return after the product was picked up for return!
I spoke with mr shabaz ali khan today and he must've called again but since i'm without a phone, thanks to your wishmaster, i couldn't talk.

I had ordered & purchased a Panasonic Eluga Ray700 from Flipkart on 11th November 2017. I got the delivery on 14th November 2017. The Mobile which I got was defected. I called up customer care for return & refund but they convinced me saying that once a technician from Flipkart will visit and troubleshoot the issue and after troubleshooting the issue still not resolved then they will immediately take back the defected piece and refund the amount in the provided bank account. After multiple follow ups I still did not get any resolution. They make fake promises for a Tech visit and continue delaying and postponing. The whole details are attached herewith.

Request you to take strict action and please resolve this issue at the earliest.

I ordered a product from flipkart which dey sent some other model which was smaller. On complaining they denied to replace and insisted to take refund. Same day i placed another order again same thing happened. They sent me some old, used and incompatible model. Moreover they are even selling china made product. Here we r fighting for our economy and bycott china products but dey r so busy in just buisness. Poor service.
Attached below are few pictures of wat dey showed n wat dey delivered.

I buy a moto x 4 form flip kart india.. & i face some issue like mobile is auto sutt down automatically i logged complain with flip kart but they dnt resolve my issue they arrange a technical who check the mobile & rest the some & told me its a hardware related issue. Now it is fine if you face any issue then call me... Then he fill a form & told me for sign. I done the same & mention on the sheet that i will wait for 2 days if the problem will be same then replace my mobile.. Today on 27/11/017 i faced the same issue its auto sutt down.. Now flip kart is not replacing it.. While they have 10 daye replacement policy.

It's having pitteod problem on the left hand near the thumb and we ordered to simple clips gloves but we received another type. And I want to replace my product as earlier as possible.. anothewise I can cancel my order

Hello sir
I have to booked spyker jeans & glucometer lansset & its delivery to 25-11-17
But till now ihave not get any product and i have complain many times approx 6 times on this issue in flipkart but till now nothing to take action. Order id is-od[protected] & od[protected].
So plz solve my problam as soon as possible
Regards
Himanshu malik
[protected]

I had received a mobile phone vide customer id - od[protected] on dt.[protected].in my specified address.
But as per its specification it is not satisfied and impressive one.
1- there is no two sim feature, work at a time with momory card.- this also not clear in specification. What you have told us. Specification only tell two nano sim and sd memory card. But not its use - whether it will be used at a time or not.
2-the rear camera feature, particularly portrait mode - background highlights, super night mode not impressive one.
As per today phone from no.[protected] i am calling to nearby mobile shop technician to whom i contact to resolve the problem. He said me-
1. Activate the wi-fi network. Then connect the camera's to wi-fi network.
2. Open the app for update.
3. Update files are downloading.
4. After some minutes, navigate back to your wi-fi settings and re-start the phone

Though i am not a technical person to see the mobile - but as customer i am not getting the quality of service of my price, which i had paid.

Dear sir / madam,

Subj: - non refund of Rs. 394/- inspite of several reminders.

I had purchased “2 pieces” of GAUBA TRADERS DOUBLE WALL TEA MUGS from flipkart. The order ID no is: - OD[protected] purchased on :[protected], the cost of each mug is “Rs. 394/-. Therefore 2 pieces cost = Rs.788/-”.

The items which I had ordered were not the same as it differed from the picture shown on their website as well as it was defective. When I added water in both the mugs and kept it aside for some time, the water started seeping inside the double walls of the mugs.

I logged in to their website to ask for a refund, but their portal only permits the “tab for replacement”, and not refund. Where in earlier, a customer could automatically from his / her own login ID, could return an item and ask for refund, by himself / herself. This facility is now barred for the customer, only their agents / telecallers are given the facility to refund the item returned by the customer.

So on[protected], I called flipkart toll free Number and spoke to Mr. Prashant to raise a request for the refund of both the defective mugs, request no / reference no IN[protected]. I was told by Prashant that after 48 hours I shall receive a call from their executive for the same.

Since I didn’t receive any call from them on[protected] I called them up and asked them what they had done about my request. This time the agent was by the name Ms. Arshiya. She told me that the request which was raised has been cancelled without my permission. On speaking with her further, I told her that I received no call from them and neither did I give any permission to anyone to close up the case. So she raised my request with a new reference number IN[protected]. She assured me that I shall be given a call by[protected].

Awaiting for their call till[protected], i called back again and this time the agent I got was Ms. Sujata. I was finally very frustrated by such a behavior and I asked her to transfer my call to senior executive / supervisor which she did. The senior executive / supervisor who took my call was Ms. Heena. My request no. / request no. this time was IN1010100000339543851687. Finally a person named Mr. Raut came over that day to my place and collected both the defective mugs. I was not given any challan / nor anything in writing that the same was handed over to him.

The item which was taken was not fed by the pick up agent in their system, as they usually do and it didn’t reflect at all neither on their website, nor any email was sent to me regarding the same. When I didn’t receive the intimation of the same I called up the flipkart agent, Mr. Deepak (took the call) again on[protected]. The reference no given is IN[protected].

When I still didn’t receive the intimation of the return and that refund process has begun I called again on[protected]. I asked the agent to transfer my call to their supervisor and this time it was Ms. Sejal who attended to me. I requested to draw up a refund money for both the mugs, but she did only for ONE MUG AND NOT THE OTHER. The reference no is IN[protected]. On this reference number I received the refund for only ONE MUG TILL DATE AND THE OTHER IS PENDING.

From here on the process becomes tedious and impatience, for asking the refund of the second mug.
The following are the details of the reference numbers, dates and agent names who made my request for replacement and not refund.

1) Date:[protected] Agent = Harshita, Reference number = IN[protected]
Here again my request taken up for replacement and not refund.
On[protected], Ms. Payal, from their senior department of flipkart, calls me and says that the request is not put up for refund so this number will be cancelled and I have to call back to their agents after 48 hours and ask for a fresh reference number.

2) Date:[protected] Agent = Neha, Reference number = IN[protected]. I was totally fed up with their behavior and asked ms.Neha to transfer my call to their executive. Ms. Shanti took up my call and put in my request for refund as she said with the reference number IN[protected]. She assured me saying that my problem will be resolved by[protected], and that I shall get my refund in my account from which I had made payment.She was time in again apologizing for the mishap caused by the error in their flipkart computerized system. I even clarified with her that I am ready to receive cash in place of credit to my account if their system is unable to process my request. Her assurance was of no use as no money came to me for the second mug which was returned.

Till date I have not received any refund and I am just being made to run from pillar to post.

Kindly help me to recover my money as well as interest and damages.

We have ordered a intex washing machine on november 1st 2017, in the name of sowkarthika, but it's not what we ordered so we sent a request to replace but after some days they said, we don't have stock in that item, so we requested for return & refund but again after somedays they mailed, the seller dnt permit so we can't refund now 26th november again we registered for refund, it's very pathetic help us please

I had ordered 7 pieces to flipkart, but the courier person was delivering 1 piece delivery. I'm surprised that the invoice was giving 7 pieces. It's completely fake. There is a question on the credibility of this online shopping portal. Please check this matter thoroughly. Otherwise, you will not buy any goods from this shopping portal.

Thanks and waiting reply asap
Regards
Anurag