Flipkart Complaints & Reviews

I placed an order for whirlpool 6.2kg fully automatic washing machine on 4th november 2018 for rs 13732 + 567 (Bank charges) i. E. Total 14299 rs. It was showing that the order will be delivered on 11th of november. But it was not delivered. I contacted flipkart on 12th november to get the status of my order. I raised complained and they said they will contact me within 3 days i. E. Till 15th november. On the same day i. E. On 12th november at around 9:30 pm, i received a mail and a message that my order has been cancelled. I tried contacting them but of no use. They blocked my money for 8 eight days and after that they automatically cancelled the order. They entered into a valid contract by accepting the payment and then they breached it.

Order No: OD[protected]
I had ordered IphoneSE by making an online payment of Rs.14398 on 11th Oct 2018. On 13th Oct 2018, I received the delivery. I got only the charger and the USB cable in the box but did not receive the IphoneSE and the earphones in the box at the time of delivery.
I raised replacement request 5 times and each time, they are cancelling the replacement request without my notification after 1 or 2 days after placing the request. When i called them and asked as to why the replacement has been cancelled, they tell they do not know the reason behind it and they raise a new replacement request. I have raised 5 return requests till now. And even after a month after ordering, I have neither received the IphoneSE nor received the refund of my amount.
I have called the flipkart customer support around 20 times but have not received the resolution yet. The amount is not a small amount too and till date I have not received the product. Moreover, the customer care people tell that raising the replacement request is all they can do. They cannot help me further on this.

I booked bosch fully automatic front load 7kg washing machine. It delivered in time on 3rd November. And they send message for installation attend on or before 6th November... But till now 12/11/2018 21: 15hrs No one came for installation. I already contact four times flipkart customer care and explain my problem. But no use.. Am not satisfied for flipkart services, because of negligence.. Please solve my problem as soon as possible... Otherwise I will take legal action...

My Flipkart account user name is"[protected]@gmail.com"...Last 15 days...I cannot login in my account...I collected 54 points for getting Flipkart membership ...After I purchased the product Flipkart locked my Account...This is their trick...They fooled many peoples...Because After getting membership customer get more benefits from Flipkart...So They locked the account immediately...And cheated us...
If you didn't open my account...I will say about your tricks to my YouTube channel and my friends YouTube channel...And also all social medias...

I had ordered a memory card on the 7th and shortly i received a message that it was out for deliver that was on the 9th, but it didn't arrive. Today i received the same sms saying i'd be receiving it today, it never came. I've tried to call the person who was supposed to deliver it to me but it seems it's an invalid number.
The name of the person who was supposed to deliver the product is lalit kumar.

I purchased pixel 2 on 13th may on Big shopping day with HDFC debit card where it was clearly mentioned cashback to be received by 30th Aug.
Still cashback not received and now they are making different excuses.
They don't have any documents present to claim whatever they are saying.

Totally lost trust on flipkart.

Hello,

Today morning many transaction on done my axis bank account which were fraudulent and not done by me. Debited amount of account is Rs 66148/- done by 4 different transaction between 11:18 to 11:29 today morning.

The exact name towards which the transaction happened is & Transaction details as under:

(1) 21649/- (ECOM PUR/Flipkart Paym/Chennai/121118/11:18 )
(2) 10000/- ECOM PUR/Xiaomi PAYU A/Gurugram/121118/11:19
(3) 24499/- ECOM PUR/Flipkart Paym/Chennai/121118/11:20
(4) ECOM PUR/Xiaomi PAYU A/Gurugram/121118/11:27

Total 66148/-

4 of the transaction shows the amount debited towards flipkart apin.

Please help me to revert those transaction amount earliest possible.

Incident Date of : 12-november-2018
My Name & Contact number: Arihant mehta - +91 [protected]

I had placed return request for the damaged product (lamp), the delivery guy didn't arrive to pick up and updated the status to Product mismatch. On calling the customer care, i got to know that order cannot be cancelled again as it exceeded 72 hours limit. The problem was at delivery end where they didn't even called for the pickup.

Now they say that the return day limit is over. Highly unprofessional customer service
Order no: OD[protected]
PR Prashant Pr_tablelamp_small_11 Night Lamp

I sincerely request for the refund.

How can i trust on flipkart after created this much of scene. Now flipkart team are saying self dispatch of product

Details are mentioned below :
i purchased an american tourister bag with 1222 rupees

Order No : OD[protected] (14-oct-2018)
Delivered on :22-oct-2018

Return No:[protected] (05.11.2018) - Refund Cancelled by flipkart
Return No :[protected](06.11.2018) - Refund Cancelled by flipkart
Return No:[protected](06.11.2018)- Refund Cancelled by flipkart
Return Request No :[protected](10.11.2018)- Refund Cancelled by flipkart
Return Request No :[protected] (11.11.2018) - Refund Cancelled by flipkart
Return Request No :[protected] (11.11.2018)- Now flipkart team saying send the bag by courier as per mailed address (Address:Hindustan Uniliver Limited, No. 86, Maduravasal Village, Uthukottai Taluk, Tiruvallur Dist, Chennai[protected] Tmilnadu )

Return Reason : i am not able to insert 15.6 inch laptop properly and looking like used product

Every cancellation i called to flipkart customer care those are raising the complaint to concern team but issue was not resolved

Every cancellation done after getting the message from Ekart wish master (Sub : Out for pick up)

when i rising the return request status shows Refund accepted

Order OD[protected] on 8 November has to be delivered but not delivered on that date, delivery boy making lame excuses .I registered complaint service helpline assured me that next day product will delivered to my address but again same problem happened.once again I registered complaint then on 11 November product delivery message comes but again product not delivered..EKart delivery service very poor . delivery boy always make lame excuses, Convey wrong information to customer and not response customer call properly. Ekart Convey wrong information to Flipkart against me that customer not available...I want Flipkart take strict action against ekart service in Mughalsarai area. They should understand customer time and value ...

I opted for Vivo V 11 exchange offer on 12 oct 2018, before opting for this offer I explained my exchange mobile handset (Red me note 4) condition to Flipkart executive on telecon and through mail also...they have confirmed /reverted me that my handset is eligible for exchange offer on given condition (some color leakage issue with screen). Accordingly I placed order and made payment...latter at the time of delivery Ekart (courier service) Wish master refused for delivery saying my handset is not feet for exchange ...I immediately contacted flipkart team... they also told that accroding to flipkart policy m handset is not feet ...altough my expalined everything b4 opting offer and thet have given confirmation on recorded call and mail...how can they change policy with in 4 days...my handset was feet for exchange as it was fulfulling all 4 condition expalined me on call and mail...all 4 condition and app test passed by my redme handset...how can flipkart denied delivery and kept me guessing for 12-15 days...I lost another good offer available in market...bcoz of flipkart false promises...i need compensation and fined should be levied on flipkart for their wrong doing...they accept there mistake on phone call and on mail also...they now accept that wrong promises made by flipkart executive...and offering sorry to me...but my point sorry will not help me... i lost handsome offer available in market...also got pain...while chasing flipkart team...they kept phone call on hold for 10-15 minutes everyday and everytime i called...all call last around 30 mnts...minimum...I lost my valuable time and energy...also it was ambursement for me in front of my friend and family.

I booked one ifb front washing through flipkart online on 06.11.2018 by order id OD[protected], the same delivered on 09.11.2018. Instalation date was 10.11.2018, till date no one contatcted me or not installed the same.
today i called customer care but i did not get any correct message. pl arange somebody to install the same if you are not intarested pl let me the feede back other wise i will return the product and i will advice...

I have been trying to buy krx gym kit product since sept 14. I have still not got the product even after placing the order for the second time on its request. Everytime i enquire i have been told only what i also see in the app (Regarding product trackin).in actual there is no real information regarding whether the product is actually shipped or not from seller.

I have ordered for a product (Kedar lanhga choli) on 14th october and received product on 24 october. But product is different in colour (Blue) and design. I have requested for product refund on 25th october. From 25th october to 12th november i have requested for refund 13 times but every time picker did not receive product. He said in my mobile application product colour is red so i can't take this.

I have called flipkart 30 times but every time they gave me assurance that this time your product pickup will done. And i have spent approx 500 rs extra for calling customer care and time also.

Please take strict action against flipkart

I have ordered back cover of realme 2. I got the delivery but it is not fit for my mobile. So i have raised the refund. First they are accepted. After 2days i checked that it was cancelled. I am facing this problem in 2nd time of flipkart.. The return policy 10 days time will be there. They are not accepted the product... Earlier also i bought the samsung battery it was duplicate so that time also i raised the refund they not given..

I purchased a bajaj mixer grinder from flipkart. It's order id was od[protected]. The delivery was delayed for 10 days. As they delayed in delivery, the product was not reached to me as i was absent that time. The product was taken by someone else on behalf of me. After getting the product i used it 2 or 3 times but after that i realised that it was already broken from inside. I called flipkart to return it but they denied because the return period was over.

The details of my purchase is attached below. The speaker of the phone started creating problem within a week of purchase. After rigorous calls and followup with the customer care of flipkart and after following a number of instructions provided by them over phone as solution i followed each of them but failed to get my brand new phone back to its normal position. Since i'm in dire need of a good condition smartphone right now, i'm unable to contact people. It's creating huge loss in my business. I want a return and refund as early as possible. Its been quite a long time i'm following up with the customer care (Which resulted in no use). Kindly proceed with the return and refund procedure as early as possible.

Jana jiban mazumder
[protected], [protected].
[protected]@gmail.com.

Sir, i orderdered on 13.10.2018 3 Nos offered wrist watches for female for Rs. 349/- was debited my SBI account with transaction ID No. [protected]GAEOFBOD7, dt: 13.10.2018. with My Address. K. PRABHAKAR,
C/o Forest Range Office, Palamaner, near Rangababu, MBT Road, Palamaner. Chittoor Dist. 517408. A.P.

But the product was not received me.

I ordered honor 7a mobile from flipkart. I got sms that my product will be delivered today and there was executive delivery man mobile number. Later i got failed delivery status.. After that whenever try to call delivery man.. He giving
Bad response.. Like call to flipkart company.. I don't know anything about.. Your product has been cancelled.. Etc. Very bad service by flipkart.
They need to think about customer.

I have ordered Redmi and Vivo V11 Pro (Starry Night Black, 64 GB) . The order had been placed and I had received confirmation sms notification regarding the same. But the order got automatically cancelled from seller with no proper explanation before delivery day. Because of I need a mobile phone in very urgently I booked # 4 times after cancel each my order but finally all cancelled one by one.
I called flipkart customer care and raised complain against that but no result This should be purely considered as Breach of Contract .

Order id 1)OD[protected]
Order id 2)OD[protected]
Order id 3)OD[protected]
Order id 4)OD[protected]

best regards
soumik
[protected]
[protected]