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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1290

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À
Àbhïšhəķ Ýāđãv
from Rohtak, Haryana
Apr 4, 2019
Resolved
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Address: 86L Model Town model town, Near char khamba chowk, Rohtak, Haryana, 124001

I ordered a headphone filled all details also amount has been deducted from my paytm bank account but order didn't placed already 7 days passed but no refund has been initiated
I called my paytm customer care they said the payment has been received by the merchant they also gave me a reference no. Which they said is a proof of the transaction that was made now i want my money back. I have a trust on flipkart and after this i'm not going to say that now i don't trust anymore cause i know sometimes mistakes happen by anyone. So please resolve this asap
May 7, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2019
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
I didnt get the things that i ordered but message is came that that things is delivered

amount debited but order didn't placed - Comment #3396914 - Image #0
I had tried to order a body message on 2nd of April 2019.I had made payment through my SBI net banking, Amount debited from my account ₹1079 but order didn't get place.
I had also spoken on flipkart toll free customer executive but issue even to resolved.
Kindly refund my money.

amount debited but order didn't placed - Comment #3397671 - Image #0
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    C
    chaman jatoliya
    Apr 4, 2019
    Resolved
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    Address: New Delhi, Delhi

    I'm a flipkart affiliate. My affiliate fees is already approved in february and my account is also verified in february. But i haven't received commission, i also mailed about this and no customer representative responded to my problem. I have been waiting for this money since february.
    You can find my account using affiliate tracking id: chamanjatoliya
    May 6, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 05, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
    Apr 05, 2019
    Updated by chaman jatoliya
    can't see your customer support number it is showing [protected]
    Order id[protected] redmi 6A mobile bill not match is mobile IMEI No...
    Yogesh kiwande's reply, Mar 30, 2019
    Yes
    Yogesh kiwande's reply, Mar 30, 2019
    No Mach invoice to mobile IMEI No...
    Sir, I got mail for today.is it fraud or real ? Please help me they asked me deposit to flipkart account to 8500 rupees.They sent to me account number also.i win xuv[protected] .Iam so confuse, before also i got so many fraud call .What to do sir or mam.please kindly help to me right way.

    Thanks $ regards
    Rani Ningthoujam

    affiliate commission not transferred to bank - Comment #3397675 - Image #0
    affiliate commission not transferred to bank - Comment #3397675 - Image #1
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      R
      Ravindra Kotian
      from Delhi, Delhi
      Apr 4, 2019
      Resolved
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      Resolved

      Address: Kl-4, building no.73/7, Mumbai City, Maharashtra

      I, mr. Ravindra kotian has a complaint against your flipkart online agent nitin kumar and akash shrivastava.
      Actually on december 4, 2018, i received a call from your online agent nitin kumar informing me that my son shubham kotian has won a cash prize of rs 12, 40, 148/tata safari on purchase of a wrist watch from your flipkart website. He told us to deposit rs. 8, 500/- if we want that prize amount, without giving any other information. He even assured us that if we deposit only rs. 8, 500/- within 2 hours in his account (Akash shrivastava) then he will directly transfer the cash prize amount. He called us 3 to 4 times on the same day. However after transfering the deposit amount rs.8, 500/- the cash prize was not transferred. Then i again called him. He (Nitin kumar) told us to deposit again rs.37, 200/-. When i asked him to return our deposit amount, he denied & said that it will take about 45 days. Actually he cheated me and in the evening itself he called me and told to deposit half amount i. E. Rs. 18, 000/- if we are not able to pay rs.37, 200/-. Now 45 days is over. I called him so many times, but he doesn't even responds to my call.
      Sir/madam, i am from a middle class family and a regular customer of flipkart, but this is a very strange incident happened to me. Please return my money and take strict action against those two employees. I have proof of nitin kumar's id card of flipkart, pan card, aadhar card, all messages made by him and the receipt of the payment made to him as deposit amount.
      I hope you will act as early as possible.

      Details of akash shrivastava's account:-
      Akash shrivastava a/c=[protected] s. B. I ifsc=sbin0000358

      It's second time that i'm complaining about this issue. I hope you would do something.
      +1 photos
      May 6, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Apr 04, 2019
      Updated by Ravindra Kotian
      It's been two months and no actions or any information is also not given to us.
      Verified Support
      Apr 05, 2019
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        R
        Rahul0699
        Apr 4, 2019
        Resolved
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        My plus account no [protected] which one is blocked by you. When i complaint for that you tell me this accout is blocked for misuse of flikart offer. If offer not for customer then you should not give any offer. I raise a complait to national consumer protection helpline with complaint no 1240431. I want that as soon as possible unblock my accoung on flipkart.
        May 8, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 05, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          J
          joginder verma
          from Mumbai, Maharashtra
          Apr 3, 2019
          Resolved
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          Address: Flipcart
          Website: Flipcart

          Sir mene 19 march 2019 ko mobile order kiya tha air uska payment debit card se kiya tha uske baad mene so order cancel kr diya but flipcart ki taraf se mera refund amount abhi tak nhi aya maine iski complaint flipcart ko bhi ki par unka khna h ki hmne amount refund kr diya par abhi tak amount account m show nhi ho rha maine bank m bhi ja k pta kiya but unhone bhi yhi kha ki koi amount refund nhi aya h
          +3 photos
          May 8, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 05, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            D
            Deepanshu Tuteja
            from Sonipat, Haryana
            Apr 3, 2019
            Resolved
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            Address: 924/13, 131001

            Description: i have bought a phone with buyback guarantee option on 28th october 2018.
            Now when i want to claim the buyback guarantee option in flipkart website, i find no option there to redeem it.
            I am following up this matter with flipkart since 30th march 2019 with no resolution until now. The only answer i got is "there is a technical glitch & we are following it up with our technical team & pl wait for next 2 day until we resolve this"

            I request a faster resolution to this as my buyback grantee is soon going to expire. I am enclosing screenshot of buying page showing no "buyback guarantee claim" option as promised while buying the phone.

            Unable to claim buyback value
            Apr 9, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 04, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Apr 06, 2019
            Updated by Deepanshu Tuteja
            Issue Still not resolved . Firstly on 2 apr they said it will be resolved by 5 apr then on 4 apr they said it will be resolved in two days now on 6 apr they are saying it will be resolved by 11 Apr. They just keep on increasing the timeline.
            Kindly help me get a resolution asap !!
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              G
              golu31598
              from Delhi, Delhi
              Apr 3, 2019
              Resolved
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              Resolved

              I have ordered "realme 3" mobile on flipkart on 26 march they have delivered the product on 28 march. When i switch on the mobile when home screen came then i have try to open the an application then app was not opening properly and screen stop working so on 28th march i have requested for replacement.
              Flipkart people call me and gave me technician visit time on 2nd april they have cancelled that appointment then gave me another date on 3rd april but today on my flipkart showing "technician has visited and resolved my problem" but technician did not come today. So today have to request for replacement again and they are giving last date for replacement is 7th april. I have waited on 2nd and 3rd april my whole time got wasted and they are starting the same loop again and i have to wait again i feel like flipkart people mentally harassing me. If 7th april will get pass then god's knows they will replace my mobile or not.
              So please look my issue.
              Apr 10, 2019
              Complaint marked as Resolved 
              gaali dene k baad kuch log samjhte hai.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 04, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Apr 05, 2019
              Updated by golu31598
              I don't know how much time you are going to take for revert. please give me a time limit for this problem. I have no mobile and you are taking a lot of time so please give me a time limit .

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                R
                ratulbora
                from Silchar, Assam
                Apr 3, 2019
                Resolved
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                Address: Lakhimpur, Assam, 784161

                Respected sir/ madam
                I have ordered a redmi note 7 mobile phone. Today i got 2 message about delivery of phone. According to that message the phone was delivered but i can't receive the phone till now. I got inform that your delivery agent have sell the phone in mi store. My order id is od[protected]. There fore i request you to kindly take necessary action about this matter. Thanking you
                Your agent contact no.- [protected]
                May 7, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 04, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  R
                  Rishabh Singhi
                  from Delhi, Delhi
                  Apr 3, 2019
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  I am unable update my flipkart account password. I have tried using email and tried on tablet, desktop and mobile. It says "unable to update password. Please retry"

                  I have raised complains with customer care 3 times but no resolution. No communication from flipkart

                  My account ID is [protected]@gmail.com

                  I just want to deactivate my account because I will never buy anyting from flipkart ever. I have lost all trust I had. If they can't even help in changing a freaking password, I might have to go on a war with them to get a refund if required in future

                  Good luck flipkart. It deserves to be shut down
                  May 14, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 05, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Apr 08, 2019
                  Updated by Rishabh Singhi
                  I got a call from Flipkart customer service team. Its really strange they responded when a posted a review on this website and not when I contacted their customer care 3 times for past one month.
                  They are asking for an ID proof to validate my identity and to confirm that I am the one using my account.
                  Legally they can communicate on the registered email-ID or the registered mobile no. but they not willing to look into my complaint and instead asking for a ID proof. I did not give any ID proof while creating the account and its not required then why should I give an ID proof now. After 3 days since they don't have any resolution so they have come up with other excuses. I just wanted to close the god-damn account. But since they are not willing to help, I have no option but to leave it as it is. I don't have any pending orders or refunds so it doesn't really matter.

                  I would advice everyone to stay away from Flipkart because if any problem arises, there is absolutely no support available
                  Verified Support
                  Apr 09, 2019
                  Flipkart Customer Care's response
                  Customer raised a complaint regarding the updation of the password of Flipkart account. We have interacted with the customer and asked for the Government ID proof to validate but customer denied to share the valid proof Hence, closing the complaint from our end.
                  Apr 10, 2019
                  Updated by Rishabh Singhi
                  As per the terms and conditions of Flipkart account, customer's mobile no. and email are the only validation points considered and based on these terms I will not share any more ID proofs. They are not following there own terms and conditions and closing complains without any resolutions.
                  Apr 10, 2019
                  Updated by Rishabh Singhi
                  Kindly see the screenshot of terms o[censored]se from the flipkart website

                  Apr 10, 2019
                  Updated by Rishabh Singhi
                  there is a basic flaw in there software due to which I am not able to login with my password, when I try to change the password then again its gives an error, I have share the screenshot as well. Instead of attending to the root cause when they had no resolution they are asking for ID proofs without any reason. I would advice everyone to deal with flipkart at their own risk.
                  May 14, 2019
                  Updated by Rishabh Singhi
                  Flipkart, can you see the screenshot and care to reply
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                    J
                    jaseemjj
                    from Ernakulam, Kerala
                    Apr 3, 2019
                    Resolved
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                    When i login to my account on flipkart then it will show an error 'login unsuccessful' or 'something went wrong'
                    Please resolve my issue as soon as possible. I recently ordered some mobiles to my friend and i cant track the order. So please reactive my account as soon as possiblre

                    My login details are as follow:

                    Name: jaseem
                    Phone: protected
                    Email: [protected]@gmail.com
                    May 8, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 04, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      Sakshi1393
                      from Delhi, Delhi
                      Apr 3, 2019
                      Resolved
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                      Resolved

                      money deducted from account by flipkart internet priv (othpg)

                      Address: Gorakhpur, Uttar Pradesh, 273015

                      Details of the deducted amount.
                      Name - divya dubey
                      Transaction dt[protected]
                      Deducted amount-807.00 by othpg 029957, 216 by othpg 119014, 480.00 by othpg 923852
                      I have not received any goods against the amount and my sbi credit card
                      No. [protected], had been debited withiout any information. Please credit / refund the above amount. The related goods have not received and not purchased any items through...
                      +1 photos
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                      R
                      rayees nabi
                      from Delhi, Delhi
                      Apr 3, 2019
                      Resolved
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                      Resolved

                      Address: 19008

                      Flipkart sucks i wanted to order redmi note 7 pro on sale which was today at 12pm but i couldnt order as u have tied up wit some selected distributors / shopkeepers already i didnt even get the buy now option i was waiting from 11:50 am to buy it but really disappointed from flipkart as the local buyer suffers as u have ties already with the retailers. All i wanted to order a phone for myself and thus the local buyer suffers always...!!
                      May 5, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 04, 2019
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                      I have been complaining Flipkart regarding my return request but it is rejecting or postponing it. Which is against its return policy.And this is not for the first time that Flipkart is doing this.This sort of similar incident took place 3 months ago also
                      Phone number [protected]
                      Email id [protected]@gmail.com
                      Password [protected]@123456
                      SOURABH KUMAWAT's reply, Mar 26, 2019
                      Reactive my account
                      SOURABH KUMAWAT's reply, Mar 26, 2019
                      My account is deactivated please reactivate it as soon as possible
                      I can't buy any mobile 3 week and any headphones plz help me..
                      I want sandal on Sunday in delivery date I will been in manglore if I requested in chat the girl name priyanka have gave bad response I request kick out from the job
                      Hi Team,

                      My flipkart affiliate Id ravi09oye.
                      I have an approved payment of 2447 from May-2018.

                      But still, now flipkart didn't transfer amount to my bank account.

                      I have already sent several emails to them but nobody replied and resolved the issue. I request flipkart affiliate team to pay the affiliate fee.
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                        R
                        reduser
                        Apr 3, 2019
                        Resolved
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                        Resolved

                        Address: #102876/001,ST.NO.4,GTB nagar,Bathinda, Bathinda, Punjab, 151001
                        Website: Flipkart

                        I am complaining as my payment is deducted but my order is not placed.
                        I have placed an order on flipkart on 2/4/19.
                        An amount of rs.498 is deducted from my account through phonepeupi but no order is placed. Flipkart is declining my claim.
                        Order id: tx[protected]
                        Flipkart registered number :[protected]
                        Item:asian mens shoes
                        +1 photos
                        May 7, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 04, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Apr 04, 2019
                        Flipkart Customer Care's response
                        We had conversation with customer on [protected] and informed him that payment of Rs.498.00/- was successfully received at Phonepe with transaction id : P1904021137034484176265, but the same has been failed at seller end with transaction id TX[protected].

                        Request customer to check with Phonepe for refund of Rs.498.00/- and the same has not been received to seller.

                        We are closing the complain from our end.
                        The case is not complete as from phonepe's end the payment is successful, I already checked with their customer care. There is an error from the Flipkart's payment gateway. I request Flipkart to acknowledge their error and Provide a solution as soon as possible.
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                          J
                          Jkachhap
                          from Hazaribagh, Jharkhand
                          Apr 3, 2019
                          Resolved
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                          Resolved

                          Address: Ranchi, Jharkhand

                          This is joy kachhap from ranchi, by last two times flipkart sending me a wrong product, last time i returned it hand to hand, but today delivery boy not accepted it, when i told him i have already returned it hand to hand but he said u r lying, then he made a phone call to his team leader (Abhishek kumar), he misbehaved with me he told me do whatever want to do, m not returning, i thrown ur wrong product, my payment is done, and m making you sure from today m not going to buy anything from flipkart, it was very disappointing, u can see my all purchases and my transaction history, i can't deal with this kind of personals, they are for ur ranchi harmu branch, also they are not having their id cards
                          For this team leader - abhishek kumar and delivery boy-santosh kumar is responsible.

                          Thanks and regards
                          May 7, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 04, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Aniket Pisal
                            from Mumbai, Maharashtra
                            Apr 3, 2019
                            Resolved
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                            Resolved

                            On 11th march 2019 i tried to buy few products on flipkart worth rs 2046/- through sbi net banking. The amount was debited but order was not placed. So i contacted flipkart customer care but they said they didn't get any money & asked to contact bank but i got the bank statement that the money was debited on the same day. So i have now put a complaint against flipkart on consumer helpline.
                            Flipkart complaint no - in[protected], in[protected]
                            May 7, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 04, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Apr 04, 2019
                            Flipkart Customer Care's response
                            Customer raised a complaint regarding a refund. We have interacted with the customer and informed that the seller did not receive the refund ask to check with the bank. The customer agreed hence closing this complaint from our end.
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                              Pradeep Khannan
                              from Bengaluru, Karnataka
                              Apr 3, 2019
                              Resolved
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                              Resolved

                              sharing of my order details to third party who calls for some scam offers and money

                              Hi team,

                              Shocked to see my phone number, order details, address are shared with some 3rd marketing agency who has sent a message and calling me daily (Attached).

                              Suddenly receiving calls daily from the attached two number and claims they are from flipkart and saying i have won the car based on my order which i purchased recently. They are asking for money to register and win a car. They are confirming my details...
                              +2 photos
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                              N
                              Nazneen Banu
                              Apr 3, 2019
                              Resolved
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                              Resolved

                              Address: K.H.B colony Muslim shadi Mahal Gubbi-572216, Tumkur, Karnataka

                              I have ordered corel queen bed from flipkart.. It is too short like sitting on the floor.. I had placed return option for exchange of the product... But it showing only replacement of same product.. I called customer care executive.. They are not responding properly... N telling like they can't do anything.. None of their business... We spend dat much money on that... Without any satisfaction.. And product is also not good.. Very disappointed by the flipkart 😟.
                              May 5, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 04, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                prathapani balakrishna
                                from Delhi, Delhi
                                Apr 3, 2019
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500055

                                Am trying to make a purchase using a debit card. This is a card i have used with flipkart many times before and am using with other vendors (Eg amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (See attached screen print).
                                Please advise how to clear this, so that i can make payments as before.
                                I wish to make a purchase.

                                I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 3 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. Does flipkart want customers??
                                May 5, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 04, 2019
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  M
                                  mdmahtab
                                  from Jalpaiguri, West Bengal
                                  Apr 2, 2019
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  Using name of flipkart, fraud people sent me lucky draw winner certificate and scratch coupon of 11 lacs rupees by post to my permanent residental address.When i got this then i called a helpline line number([protected]) mention i that cuopon.He attend my phone and told me to deposit 6500 rupees to that given below account.
                                  Anuradha Kumari
                                  a/c-[protected]
                                  ifsc code-sbin0000037
                                  state bank of india
                                  mob no-[protected]
                                  To avoid fraud I called him false that i have deposited amount in your account
                                  then he called me back with a mob number [protected] and given me whatsapp number ([protected])to send a photo of desopsit receipt.
                                  +3 photos
                                  Apr 2, 2019
                                  Complaint marked as Resolved 
                                  his whatsapp number-9903289218 mobile number -7044362251, 7595975311
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 04, 2019
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                    R
                                    Rishi Purwar
                                    from Mumbai, Maharashtra
                                    Apr 2, 2019
                                    Resolved
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                                    Resolved

                                    I ordered a oppo k1 mobile and made the payment through my debit card. After an hour i cancelled it got the confirmation of refund till 28 march.. But its 2 march i havent got my refund. The customer care executive asked to co-ordinate with the bank. But the bank also refused that the payment have not yet recieved and there is no problem from the bank. Please help me in getting ky refund back.
                                    May 7, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 04, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Apr 04, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that the refund is not received. We have interacted with the customer and informed that the seller has confirmed that refund has been completed on[protected]. However, if the amount is not reflecting in customer account, requested customer to contact the bank and raise a charge back for the same. Hence, closing the complaint from our end.
                                    I have contacted the bank and they are saying the refund amount is not recieved by the bank. Now what should i do?? The bank manager is asking to ask from which bank the refund was generated and to which a/c it is being send. If the refund is credited to my a/c they have been informed me . Pls help me
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