[Resolved]  Flipkart — redmi note 7 pro

Address:Mumbai City, Maharashtra, 400104

I have ordered new phone redmi note 7 pro.. I am getting battery issue from day 2.. I done with return request process.. As per new process of flipkart technician visit at home.. He checked as per policy but policy is not enough for the battery issue.. Technician know battery is not good but still he rejected return request due to policy.. I have again raise return request and i collect proof of battery heating 51% but technician rejected return request without any visit.. This is very irresponsible service received from flipkart.. They don't care if mobile blast.. They only care for them self..

Aditya gor
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Jun 22, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Attached battery heating screen shot

Technician don't tryed to call us and sending messages that they are not able to reach and cancel the return request.. this is what you provide unprofessional service.. Flipkart is responsible for all damages and mental stress I am facing due to this ridiculous service provided
This is highly irritated behavior from Flipkart.. technician not visiting.. this is happening for 2nd time.. if you don't give service then don't keep such ridiculous service.. I want replacement as soon as possible or else filpkart is responsible for all damages which i am facing and I will face in future

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