Flipkart Complaints & Reviews

I had purchase one laptop from Flip card, my order id is OD[protected], due to quality issue i want to return my product, but they denied to accept my return by giving reason unusually high number of returns in your purchase history and they block my flip kart accounts but as per my knowledge i did not have any replace/return history. Therefore i request you kindly look into matter and do the needful.
My Contact Details are as follows:
Contact No. [protected]
Emil.id. [protected]@gmail.com

Product does not match with the description. According to the description there should be 3 neet books and 3 aiims book, but instead of aiims chemistry book there was two neet chemistry book in the parcel. Its a humble request to the seller, please provide me the right book. The product was sold by amar pustak bhandar 2, talwandi, d a v road, kota - 324005. Courier name : e-kart logistics

Today i got this mail from flipkart-
"we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account.

Regards,
Shrilaxmi santi
Flipkart customer support"

After this i searched out solution for this, and got on this is site. I never resold anything from flipkart, dont know what made them do this. So i replied to this email-

"i have been using flipkart from so long, i never ever resold anything from this site. Recently i got job and from my 1st salary i ordered some products to give gifts to my family. Whats wrong if i ordered some extra quantity. I am not reselling anything, please reactive my account."

I had procured a mobile handset from flipkart vide order no. Od[protected] invoice dtd.[protected], the handset given is faulty with several defects and after communication to flipkart, they have advised the brand supplier to dealt with & lifted the handset from my possession during june 2018 through dtdc cn no. D37175072. Flipkart vide mail assured that if brand supplier will not respond then the matter will be taken up by them (Ref no.in[protected], in[protected], in[protected] and many more), however after taking back the handset by them neither the brand supplier"shree mobile services, b-wings, patel plaza, pune" nor flipkart is responding on my calls/mail. My communication to customer care of brand supplier at: [protected]@ivoomiindia.com will speaks about the carelessness of company. Earlier wrong email id was provided to me as: [protected]@ivoomi-mobile.com and the phone no. [protected] does not works! Now its about a year, they have taken money from me but i had spent double of handset cost for telephonic conversation as customer care centre hold the line and respond after long gap for which customer have to bear the exp. & no response against numbers of mail send during these couple of months.
Under above since the payment was made by hard cash to flipkart during march, 2018 and since march, 2018 till date, company enjoyed benefit of my hard cash, i need cash back with compensation.
Hope for prompt action please
A mazumder

Dear sir,
I ordered a mi y2 phone on 2nd jan 2019
(Order id - od[protected] & phone is delivered on expected date i. E.
7 jan 2019. I placed my order on cod. But when i opened the box then courier boy stoped me and said as per flipkart policy pay money first. And when i did't pay first he took back phone and cancelled the order. So please tell me how i can sure that is inside because a lot of fraud is happening these days.
Plz reply

Thanks

Sir, i got a message "
Welcome to dear customer congratulation you won first prize for flipkart.com company monsoon dhamal contest! Congrax you won tata safari car or rs 12, 60000/-you received prize for registration charge rs 8600/-only deposit on any bank more details plz contact no [protected]=[protected] adhik jankari ke liye contact helpline toll free no call me [protected]"

So please take action this fraudulent

Hi sir,
I have purchased ibja gold investment 24 (999) k 10 g gold bar of rs, 33, 649
Order id-od[protected]
I received my parcel on 30 november
There was not gold coin in it there was just steel box and bill
But the product was packed...
I have called customer service of flipkart like 20 times... But all they do
Is take a new complaint and give me a new complaint number every time
Every time i raise a complaint the seller cancel it within 5 minute of its
Activation
Complaint numbers.
1. In[protected]
2. In[protected]
3. In[protected]
4. In[protected]
5. In[protected]
6. In[protected]
7. In[protected]
8. In[protected]
This all are the complaint number that seller have cancelled...
Then they have raised a complaint to concerned team
They ask me to wait till 20 dec
On 20 dec i get a call from concerened team that wait for 48 hour your
Problem will be resolve
But after that my request was again cancelled by seller
Concerned team have against call me on 24 dec and ask me to wait till 28
Dec...
Every time i call they ask me to wait 24 to 48 hours it's been 1 month sir
But still my complaint is not solved
I had called flipkar customer care nearly 160 times but still they have not
Taken any action against seller
I have asked them to provide me seller information to make an fir aginst
Seller but they denied
Please resolve my problem... Seller is not giving any response for my
Complaint
And not customer support or concerned team is taking any action aginst it..
They are just asking to wait 24 to 48 hours and making fake promises
It's been 38days please take any action aginst it

I have filed a complaint 4 days ago...
But still flipkart have not contacted me

Dear sir
I was purchased redmi note 6 pro in 30 th dec but the mobile performance is not good.
Overheating and network problem arises continuesly.
Service engineer visit checking mobile but due to overheating problem am switched off mobile for ten hours.
He on my mobile and take ten minutes video shooting and after checking battery status.
Within ten minutes visit battery shows 38 temperature.
So please exchange or refund my money

Hi

This is about my order number # OD[protected] through which I ordered a Zenfone mobile for INR 12, 999 on 01 Jan'19 and payment made through my HDFC account. That shipment was suppose to be delivered by 04 Jan'19 which I didn't receive and when I called on 05th Jan'19 Flipkart customer care said the item is already being delivered. Same day I received call from their courier guy who promised to deliver the shipment by next day i.e. 06 Jan'19 but he didn't turn up.
I have already lodged the compliant # IN[protected] and IN[protected] with Flipkart but they need at-least 7 days to investigate the case.
I am really shocked to see the control and the process which such a huge company is following. Prepaid items are not being delivered to the customer and moreover they are not aware of the same. Don't know what control they follow, I mean they should have POD copy or some document with customer signature and ID number to prove that shipment is being delivered.

Dear sir,
I inform to you that my cash still not refund. My booking date is 15th december 2018, deleverd date - 17/12/2018 and return date 18/12/2018
499 amount in my gift vallet refund but this one transfer on my old mail id. So i forgot the password my old mail id.
My old mail id - [protected]@gmail.com (This one wrong mail id)
So my new mail id is - [protected]@gmail.com
So please sir refund gift vallet number on my new mail id.
Thanks and best regrds
Flipkart

Order ID OD[protected]
I ordered Honor 7A (Black, 32 GB) (3 GB RAM)
Ordered date 5th January 2019
Got my parcel on 6th 2019
but product is different
I want to refund or replace this
Requested ID:[protected]

Honor 7A (Black, 32 GB)
Color: Black
Quantity: 1
Reason for Return: Received a different item
Reason Details: Different Brand Received
Comments: Order ID OD[protected] I ordered Honor 7A (Black, 32 GB) (3 GB RAM) Ordered date 5th January
You send your executives and check that parcel. I feel that the parcel has been manipulated very cleverly. i can prove it.
I am showing u some pictures of wrong delivered product

My account is blocked which is registered with [protected] and reason is given by fk team for that is unfair use of their apology programme it's happened by mistake and instead it i've apologized for that but even now they are not unblocked my account. How many times i mailed them they are sending same mail to me and not ready to convinced to me. I have mailed fk support team many time for the same but didn't get any resolution.

Pls help

At 31st december i have ordered a handset of asus zenfone max pro m1 worth rs 8999 from my registered no [protected] which got delivered to me on 2nd jan. But when opened the box i got shocked. The box was empty! I immediately raised a complaint by calling flipkart. However on the next day the replacement got cancelled! I created the replacement that time again from my side. That time the replacement got accepted and the new one delivered to me on 5th jan. However this time i found 2 quantities of it when opened! Again it was a shock for me. I again called flipkart and asked to return the extra handset just for humanity purpose. That time the executive asked me to return the full product what i don't wanted to give. Because the price money of the handset already got increased by 2000rs! I asked the executive that why would i suffer for them! But she asked me to wait for the call from the concern dept! From then on i have almost contacted 10 times in flipkart. But everytime they asked to wait for the call from the concern dept. Today that is 7th jan! Still didn't get any call from their side! The mobile was urgent for me. But after receiving also i m not getting able to use it! What kind if # is that! As there are network issues with the registred mobile no please contact on [protected] for this case. I want proper resolution. Why i gonna suffer for your fault!? Why should i give 2000/- extra?? I don't want to give my handset. Obviously i want to return the excess handset. But want to keep one with me. If you want me to return both of those two then arrange a replacement. Please contact as early as possible. It's really been a very poor experience!

I order a lenovo ideapad fully prepaid (30490/-) on october, 18 and it was supposed to be delivered within a week. Due to the delay, i cancelled my order after a week and since then i have called flipkart customer care a 100 times to get to know the status of my refund. I even spoke to a few managers out there, they said that the shipment has been lost and it is yet to be cancelled from the sellers side. Whenever i call i get a response that give us 24 hours and the problem will be resolved. Its been more than 3 months now. Please get to the roots of it and get my refund processed.

Thankyou,
Khushboo
[protected]/[protected]

I received a call and the individual told me that my recent purchase of soldering rod from flipkart made me win tata safari and he is the manager of flipkart. I only had to deposit 8000 to claim my prize. He gave me these accounts to deposit the money. Roshan kumar mahto -[protected]. Ifsc - sbin0012546
Mr. Priyanshu raj
Ac /no - [protected]
Ifsc : punb0089600 (Pnb)

What surprised me is that flipkart leaked all my personal details from my flipkart account like name, address, phone no. And my recent purchase from flipkart. I strongly urge flipkart to either solve this issue or face consequences by all those customer whose details were leaked like mine.

Hello here this is regarding a poco f1 which i have purchased from flipkart this month as we all know the the devices has screen bleeding issues though i got it replaced still the same issue, when i try to get it returned they are rejected my return request and sending a useless technicians to home service /inspect the issue seems they have been trained to insist the the phone doesn't have any issue and moreover he accepted its a manufacturer issues but when asked him to update the same he's behaving like arrogant worse service from flipkart.

Could someone let me know how do i get them to court for providing a worse customer experience. Here i need my money back i don't want to use your service any more.

I ordered on 21st dec, 2018, order id - od[protected].
An i received the order on 26th dec, 2018. Due to size problem i requested for a return on 27th dec.
It was stated that it would be picked up wihin 6-7 days. So i waited. Till now nobody has responded to my return request.
I have sms confirmation of the details provided above.

Expecting a prompt response from your end.

Order no on flipkart is od[protected]. I placed order on 31st december 2018 product was suppose to get delivered on 2nd january as product was on time but i received defective product, and from filkart i didn't get solution till 7th january and last they told me that product will be not delivered to you. You have to cancel the order. As the time when i placed order i got instance discount of 1500+1000 by sbi bank scheme as that time i had sbi card. Now scheme has been changed by flipkart and now they want me to place new order and i'll not receive that scheme again. I told them that no problem this was the your fault though i'll place second order but give me the scheme and the have declined just because they have changed that scheme to other bank. And i have not that bank account. They had blocked my money for 5 days and no they are telling me that we can't delivered new product to you. And from 2nd january they giving me time to wait for 24 hrs to 48 hrs and last they told me that you will not get product. I told them i don't want to cancel the order just give me product now i don't want money back.

Its very disgruntled to tell you that its my worst experience ever after shopping with flipkart because you all have literally harassed me i want to return my product and its been 12 days since i'd placed a return request request and till now nothing has happend and i'm literally regretting that why i used flipkart amazon is so far better than flipkart

Hello sir,
Mene ak adidas kivaro ka shoes buy kiya tha flipkart s jiska price the 2482/- lkin usme kuch isssue ane ki vjh s me use return krna chahta hu kyo vo shoe mujhe tight aa rha h jiski vjh s me use return krna chahta jo ki abhi return period m lkin flipkart meri return nhi accept kr rhi please mea shoe vapas return krwa de thank you so much