Flipkart — return request got rejected

Address:

online, 560100

This is regarding one of the product i purchased on flipkart.
I purchased a jbl t450bt bluetooth headphone and i was not satisfied with the quality of the product, so i raised a return request.
Flipkart sent a technician to check the product and the return request got cancelled without any proper justification. When i called the flipkart customer care thet asked me to raise another return request. So raised it again. Again the technician came to check and said he will update the reason and customer not satisfied with the quality. This time the return request got accepted.
But the person from flipkart came on weekend to pick the product (As i had given my office address). I told the person ots a holiday, so he said he will come on next working day. Later when i checked the flipkart app, the same return request was rejected saying 'not able to pick the item'. When i called the customer care again they said logistics has updated as item mis-match from customer side, when in reality i never met the pick up executive. When i asked the customer care to check why have they update wrong information, he said he cannot check that. And asked me to again raise a return request.
Still no justification has been given about why wrong information was updated and why the pick up was not tried again.

For every question the customer care executives are just making things up.
Till now return request has been raised 3 times and also had 3 techninician visits. I am raising this issue here as i have got fed up with the attitude of flipkart's customer care executives.

Order id: od[protected]