Flipkart Complaints & Reviews

I placed an order (Od[protected] on flipkart for jacket on 6th oct. Jacket was recived on 10th oct and inr 1499 cash was paid to the delivery boy. The jacket delivered to me does not match with the one shown on website, so i initiated return request. Totally 7 requests were raised but flipkart is rejecting the request without mentioning any specific reason. I need resolution by returning the jacket and refund of inr 1499.

I ordered asus rog 2 on 12th of october. The delivery date was 25th and it has not been shipped yet. Flipkart's customer service, senior managers, nor the team is helping me in anyway. They just keep on asking me for 24 to 48 hrs. I have paid 37999/- for this phone. They are giving me compensations for waiting. I dont need any. I want my phone. And if the people who ordered the phone on 12 th of oct are not delivered... Then how can they go for a sale on 25 th of oct?? When will those people get their phone

My order id is - od[protected]
This is a worst seller in the whole world never trust this saller. I orderd rog2 phone on 12 october and promise delevery date is 24 october and it is not deleverd to me yet and no information that when it is going to deleverd... I don't know when i am going to recived my product... I call so many times to customer care number and alwasy lisiten one reply that plese wait 24 hours to 48 hours... But these hours never ended

I purchased mi led tv from flipkart which was delivered a day late.
Then the installation and demo was scheduled after 4 day but no one came...
And when i called customer care they every time asked it will be done on scheduled day and time but it didnt happened...
Then they rescheduled it for 2 day later but since i was not available on that day i previously asked them to postponed it for next day and they said its rescheduled according to me...
But on that day when i again enquired about it they said it is again rescheduled for 2 days later...
Now i am totally frustrated...
Again there is no guarantee that the installation will be done on the rescheduled day...
Today they again contacted me and told that it should be installed today itself and promised for the same but again no technician came yet...
Yet another day of frustration...
What should i do now???
To whom i should complain now

Vinay sonwane

Hello sir,
I am anchal singh, on 22nd of october i placed an order of kotty skinny jeans, when the amount of rs 598 deducted from my account but the order was not placed, as i have already faced such problem once so i waited for 24 hrs to get over to get the refund amount but i didn't got it back. Since then i can called the executives of flipkart for more than 5 times but every time i was asked to wait for 24 hrs.

Hi team,
I have made a payment of rs 1764 on oct 1 2019 as part of flipkart paylater bill. The payment did not reflect on the flipkart paylater but the amount was deducted from my account. Post which i reached flipkart service team on 4th oct to get more details on the issue, they said to wait till 8th oct. On 8th oct i got a message stating the issue might take more time to resolve and please wait for more days. On 12th oct the team said that the payment was unsuccessful and the seller has not recieved the amount, please reach out to the bank for more information. I reached out to bank and they took around 2 days and gave me written confirmation on mail that the payment was successful from their end and amount is credited to seller i. E. Flipkart. But till today i have been in touch with flipkart to make progress on the issue but always they say they can't help because it's showing the payment is failed from our end. You can do whatever you want but we can't help you in any way.

This is the worst experience ever, and i am not gonna shop anything from flipkart again, nor i will recommend anyone this fraud website.

The delivery boy named puran singh came today for my order# od[protected] which was supposed to be replaced because of screen bleeding issues in my "acer predator helios 300 core i7 9th gen - (16 gb/1 tb hdd/256 gb ssd/windows 10 home/6 gb graphics) ph[protected]wx/ ph[protected]ya" gaming laptop which was delivered on oct 05, 2019. The delivery boy found out that the laptop was discharged, and he foolishly started arguing me that, for replacement as per company laws, the laptop needs to be 30% charged. I asked him several times to come inside my room, which was just 5 footsteps from the main gate that i will connect it to the mains socket and then he can check it. He bloody started arguing that this is not his issue and unprofessionally left the place in a rude manner. He said that he is going to reject the replacement. This is bloody pathetic, as nowhere in the flipkart return email was mentioned that, we need to keep the laptop charged as well.

Due to festive season, flipkart delayed my replacement order so long (15+ days) that the laptop itself anyways got discharged. I asked him to come after 15 min again to my home, meanwhile where i will put it on charge but he shamelessly rejected. I asked him to call his boss, and let me talk to him which he again rejected. This is one hell of a bloody experience buying an item worth rs. 90k from flipkart. On top, there was not a single contact number of ekart through which i could talk to them, nor there was any of their office marking on google maps in meerut. I tried calling him (The number on the "out for delivery" sms) more than 48 times, but the call didn't went.

I then later called flipkart customer care as well where he told me that there is no condition that the laptop should be be charged when came for replacement pick up.

I am being mentally harassed now, and want compensation as well. I am also going to lodge a complaint against flipkart and ekart this week.

Do whatever you can to deliver the replacement laptop tomorrow i. E. On 1-st of november, 2019 by picking up the faulty laptop that you sent me previously. If you want, you can send your higher officials for why that bloody delivery boy rejected the replacement today. I want to talk to them. This is one hell of an annoying experience. Also tell where the hell is ekart office in meerut.

Abhishek kumar

I have registered a complaint on 18 october about being charged gst twice for the gold coin purchase of 2 grams. Customer service promised me that it will be resolved in 72 hrs. Today it has been over 12 days and the issue has still not been resolved additionally i have made several attempts to get this resolved with the customer service but they will either hangup on me or will not transfer my call to resolution dept.
Today my account was locked and when i called in to speak with the customer service they said that a resolution team will get back to me in 72 hours. Again a fake promise.

I have clearly notified the agent that i take a legal action against flipkart as charging gst twice is a criminal offence and will not be tolerated if not resolved soon.

I will give flipkart till nov 2nd end of the day, if not resolved a legal written notice will be sent.

Dhruvkumar order id od[protected]

Hi,
I have ordered kook m keech men sneakers from flipkart.com. And after just 5 months o[censored]se, it's sole and stitching has broken and now it is of no use.
So the quality is not good n u give customer the return period of 30 days only when it works fine and after that customer start facing issues.
I want to return this and need a new one.
Please call me on : [protected]

Thanks,
Vikash sharma

I have ordered asus rog phone 2 on 12 th of october and my given date of delivery was 25th of october and i gave complaint so they told me to wait till 28 th again i did not receive my order so again i complained so they told me to wait till 31st oct and today i got a mail again stating that wait till 3rd november who the hell waits for one month to get a product where as other sellers are doing all products delivered with in one day please solve my issue as soon as you can or else my father is a court employee i will suggest my father to give a cheating case on you (Truenet commerce) as well as flipkart. I demand a call back to me from your customer care or who ever it is or else it is not going to be good i will go to higher authorities.

Hi,
I have ordered a trimmer from big billion day sale.. It's been 30 days passed still i haven't received the order... From last week i am raising the complaint and your representative are giving fake promises telling it will be delivered within 48 hours.. And today flipkart has updated the status that shipment cancelled... After waiting for 30 days you people are giving a proper solution to me.. I want the solution for this problem... I already informed you people that flipkart has not kept the promise for order delivery and they should refund my amount and also they should deliver my product... If this issue is not solved within 2 days, then i will raise this issue in consumer court..

Regards
Tushar

I have ordered a bean bag from flip kart, i havnt recieved the product also flipkart is not cancelling or refunding my money. When ever i call am getting false comittment as 24 hours we will solve but am receiving message saying issue solved but i havnt recieved the product or my money.

Flipkart is not turning back and started cheating customers by this kind of false commitment.

Hello sir i am ajay singh
I ordered vivo z1 pro from flipkart on 25th october and made payment of ₹11, 691 from my credit card of hfdc and then cancelled on that day itself and they assured me to refund the amount in my account by 29th october, but today it's 31 and still i didn't got any refund plz help me
Order id is - od[protected]
Email - [protected]@gmail.com
Refund id[protected]

Placed an order for realme xt mobile phone on 15th oct in flipkart sale and it's still not delivered. Raised many complaints, but yet the phone is not delivered. Flipkart is unable to provide updates on my order. The only suggestion i get is to cancel and reorder, but the phone is always out of stock and i will need to pay more if reordered as i ordered at discounted price. I can share the order details to concerned team if needed

Hello team,

I ordered a piegeon ultra glass stove worth 1798 inr in big billion days from flipkart (Order id: [protected]).

It was ordered on 4th oct and it was supposed to get delivered on 19th oct which is already a little late for delivery. However, i never received a call from ecom express (Delivery partner of flipkart). I called customer service multiple times but they only have me false promises and asked for 24 hours or 48 hours of time for delivery.

I raised an escalation complaint with flipkart (Compalint#[protected] with a representative named akshay and escalation engineer named reshma.

It has been 12 more days since the expected date of delivery and now for past 2 days, i have been getting suggestions to cancel the delivery.

Why would i do it. It is a prepaid delivery and instead of compensating for the delay i have been asked to cancel it.

I have ordered redmi k20 pro on october 3rd, 2019. And the order id for my product is : od[protected]
I have received wrong product (Realme c2) inside of flipkart box which belongs to someone else.
Inside of flipkart box i got realme c2 product and a receipt which belongs to sushma kumari and hase the order id : od[protected]

I have been trying to get help from flipkart customer support but no result till now.
I am attaching ll the required images which proves that i have received a wrong product.

I am also attaching all the conversation between me and flipkart via emails.

Please help me to get my product back.

I have ordered rare black turmeric on 26.10.2019 from flipkart for rs. 249/- (Order no. Od[protected] but received today on 31.10.2019 some other spoiled item with very bad smell. Flipkart says no return policy exists for the item. Then they should at least replace the item with what i ordered. But no response from customer services too... This is a real incident of cheating

Dear madam/sir,
I purchased a phone red-mi note 7 pro from your website 13th october 2019.
And delivery date was between 16 to 17th october 2019 but it does not deliver to me yet. I am giving you warning please resolved my issue within 3 days other wise i will go consumer court against your company.

I have tried reaching your service-staff for the past two weeks with no response. I am not satisfied with the repairs undertaken. All are given false commitment and just say wait for 2 days

This is ridiculous i am not happy with your service

It is my last and humble request please deliver my product within 3 days other wise i will file a complaint against you.

Dear sir,
Suddenly my account has been blocked by you because i am purchasing from flipkart and i have 1400 coins so you dont want anyone redeem it then why you are advertising for plus membership # offer. I will file complaint against flipkart to making people fool and for fraud marketing and cheating with customers and now also purchasing some item orders are going to cancle.
I am not a new customer i m using your app last many years but now a days there are so many issue i have faced and your customer care is burst n dont have any knowledge how to resolve client issue. Now we understand flipkart is also going to shutdown and planing to cheat customers on big level. I will share my experience on all social platform for doing black marketing and fraud and fake advertising.

Thanks
Praveen kumar

I ordered the phone in exchange plan from flipkart, this is my order od[protected], when delivery boy came to me to deliver he rejected my phone, as per terms and condition of their exchange they can not reject my phone, well working. If screen cracked they will reduce the value of my phone, but delivery boy was illiterate, he did not read the t&c of their exchange policy, when i raised the complain to customer care they just td me to send picture of my old phone what j sent but no regulations, even i tried to talk higher authority of that company but waiting almost 1 hour manager did not talk to me, i am sick of all this, please punish these people