Flipkart Complaints & Reviews

Refund not processed after order was cancelled on 25th oct 19 for order no. OD[protected]. Even after repeated calls to customer care team, they just say they ll forward a complaint to the relevant team and resolve in 2 days and still no update on the same. Pathetic service
and also for order no. OD[protected], which was to be delivered by 28th oct and after repeated emails no delivery attemt made and i was fed up and hence cancelled my order on 03rd Nov 19, Still no update on refund.

Order id: od[protected],
Order date:[protected],
Invoice date:[protected],
Invoice number # faba6u[protected]
Received a phone realme xt on 25/10/19 and found the phone has a fingerprint sensor issue. Asked for return requests but they (Customer care) reject it repeatedly.
They allotted technician visits twice and the person whom they assigned generated a false report which led the complaint/return request rejected. After repeatedly mentioning this (I. E. Regarding the false report) to the customer care didn't care about the issue and reject my complaint.

Now after spending rs 14399.00 i'd not be able to use the phone as it's fingerprint sensor does not work to unlock the phone.

What a nice product and service provided by filkart!!!

Hi, I ordered an earphone from flipkart at 16th October 2019 having order id-OD[protected]. But still it is not shipped where as it's expected delivery date was 26oct 2019.When I contact flipkart customer care they increase the expected delivery date to 29 October. Still now it also not shipped and I again complain against this hence they once again increase the delivery date to 4th November. And today is 3rd November but it is not shipped. So please help me.

I ordered the items for my family and friends those who not know about flipkart. But, suddenly without warning, my account has been blocked. Plz revive my account so i can use it again and be happy. My number is [protected] and [protected]@gmail.com. Plz sir, help me so, i can easily access to my account and re - use again. Plz help me sir so i can use it again.

I have order id: od[protected]
You delivered wrong product of ao smith 3l instant geyser. I ordered for 25l (Ao smith 25 l storage water geyser (Hse-ses-025, white)) with remote and paid full amount. You people are creating such a harassment to customer and making fool o[censored]s. Return this wrong product and deliver me right product ao smith 25 l storage water geyser (Hse-ses-025, white).
The delivery guy ran away without taking any confirmation. Such a poor service from flipkart.

Dear sir
Flipkart has been blocked my account and saying i am a reseller.. Sir actually i have ordered products to my friends, relatives and co workers... Suddenly flipkart blocked my account.. If really i am a reseller i will use 3 or more account why its necessary to use same account to order... I have ordered my friends my relatives products from my account because they are non educated and they don't know the order procedure and replacement etc.. Please im requesting to release my account and promising im not a reseller

I have ordered asus rog phone 2 on oct 12th 2019, but my order is not yet delivered and now it is showing that i have cancelled my order on my own. Actually i have not cancelled my order. I dont know why flipkart is doing such # things... Shame on you flipkart... I just want my order to be delivered but you have cancelled my order without my permission. I am gonna take severe actions if you are unable to give any response please make sure you consult me.

Dear Sir,
i have purchased one 32 inch samsung Tv and one Samsung Fridge and the same has been delivered to me without bill. my Order Id is OD[protected]. I would like to request u that please send the bill/cash memo to my mail.
my mail is as follows :- [protected]@yhaoo.co.in

Thanking You

There is trouble when i tried to login in. I have returned a refrigerator and also refund not credited as well as i have flipkart wallet balance, how dare flipkart to blocked my account. When my order and refund is still pending. I am firstly and lastly saying the concerned to authorities to revert back my flipkart account as earliest. Palu chakraborty
Registerd mobile numberis - [protected]

I have purchased fipjart charger in the month of july ad warranty period expires in december. Suddenly, the charger is not working from morning. I tried to resolve the issue with flipkart customer support, but they are not responding. I kindly appeal to consumer forum to redress my grievance at the earliest.
My details:
Name:ch. Raghuveer
Mobile no:[protected]
Email id: [protected]@hotmail.com

I am writing this letter to recover my delivery package that was handed over to flipkart two weeks ago. I am very distressed with the poor service offered by flipkart courier service.in my order details its showing that product delivery expected by 25th october and still not delivered. I have places multiple calls and email to highlight that my package has not reached its destination but customer care always says that you will get the call from team and they will give you the resoultion but i did't get any call from the team and they also says that my product is out for delivery and will reach till 7 pm i am listening this from last 1 week. Now i want to cancel the product but that also i am not able to cancel. Because there is no option for cancellation just has a option for return. But how can i return the product if the product is not delivered by you. I used flipkart 1st time and had bad experience i will not refer flipkart to my relative and friends. Because their customer services, courier service are worst then ever from other ecommerce websites. As the package has not been delivered back to me, this means it has been lost in the way.
Now i am not able to cancel the product because in their order section its showing (Return) how can i return the product if i have't received yet.

I have shopped just once from the flipkart and that too armani exchange watch worth rupees 9995. I wanted to return the product but my account was blocked without any prior notice and without any reason. Now they are stating that maximum number of returns. What kind of joke is this? The watch is under return policy. Kindly return the watch and refund my amount.
Kindly help soon before the return policy of watch ends or you will pay another excuse in not returning the watch that the return policy has ended.
This is the worst experience i am having with flipkart. They do fraud with people. I want my money back and return the watch.

I ordered realme xt pearl white from flipkart on october 21. 12:05 am at that time i also paid amount and they approved my product. After that they give me a promise date that is november 1 is packaging and shipping date and november 5 is delivery date. Now yesterday 8:00 pm they give new date that is november 4 is packaging and shipping date and november 13 is delivery date. Now today's morning again they change date that is november 11 is packaging and shipping date and november 13 is same delivery date.

I am frustrated with flipkart on the behavior with me and i just want to case against him is that misleading and fraud against their customer. I just wanted that faster delivery of my product and give some compensation money along with some interest of my amount.

Won multiple game during bbd at gamr zone, they promise me to deliver those reward within month however when date arives they suspended my game zone id without giving proper reason and also refuses to give reward which already won. Seen this same happened with lot of people in social media. Actual thing is they suspend people who won multiple rewards.
Also after day due to anger i deactivated my account i wanted to reactivate again.

I have ordered furncentral pp collapsible wardrobe grey 1305 on 30 sep 19. The product was delievered on 11 oct 19 to my house owner because i was not available due to my health issues i was operated in hospital on 09 oct 19. I have opened it yesterday and i got 5 plastice roses instead of wardrobe now i am complain about it to flipkart but they are denying to help neither they are contacting seller nor allowing me to contact as they are saying that it is returnable in 10 days policy of delievery date. Worst experience on flipkart i have trusted it but they cheated i have paid 950 but they have given 10 rupess item and now saying we cant help it

I ordered realme xt pearl white from flipkart on october 21 12:05 am at that time i make payment and they also approved my order. After that they promise that on november 1 they packed and shipped my product and on november 5 they delivered my product. On november 2 ylthey change their promise date now new date on november 4 they packed and shipped my product and on november 13 they deliver my product. My problem is that or i case on flight they mislead me or fraud with me and they they break their promise. So i want some compensation money with my product as soon as possible.

Mi note 7 pro
Order id. : od[protected]

I got the delivery from flipkart on 12th. Oct
Buyed for bithday gift as on 14thoct.
But its damaged (Display damage)
I registered a complaint on flipkart 14thoct.
Last 18 days i called regularly to flipkart for same, upto now they said, "delvery not dispatched to customer so they cant take back,
Delivery team didnt updates the info..."
I waited 18 days, their response same as from my first call.
All call records i have,
Lot of sorry, asking 24hrs to 48hrs, we will solve this issue before the date on everytime as like...

OD[protected] this is order I'd

Hello everyone,
#Flipkartbigbilliondays #flipkart #flipkartcustomersupport #flipkartfraud #flipkart
Maine 30spetember ko mobile order kiya tha Redmi k20 pro pearl white colour ka aur 3 October ko mujhe missing product mila mobile nh Mila aur maine return file kiya mere mobile Mai problem hone ki wajah se mail id wrong dali ushke bad mai 6oct ko evening 6:18 pai mai I'd Shai karke aapne documents bhejhe ushke baad 10 days ki return policy complete nh hui thi fir bhi flipkart walo ne mera replacement cancel kar diya aur ushke baad se mujhe sirf date di ja rahi h calls and return ki lekin abhi tak na koi call aaya h aur na hi mujhe replacement provide karwaya h maine 25000 rs ka mobile purchae kiya h aaj bhi date di h call ki but abhi tak koi call nh aaya mujhe flipkart se aur ab bola ja raha h kiujhe replacement provide nh karwaya jayega aur na hi kuch mera pura 25000 amount waste ho jayega flipkart wale khud mere products cancel kar rahe h aur Bolte h Mai products cancel kar rahi hu aur mer flipkart ka account blacklist aur discontinued kar diya h aur bola gaya h ki ab mujhe replacement provide nh karege #flipkart

Dear sir,

I have purchased flipkart smartbuy breeze personal air cooler (White 19 liters) from flipkart official online shopping app on 30th may 2019 and it was delivered by flipkart on 5th june 2019. It was working fine till the date 22/10/2019 after this it was stopped working so i called flipkart customer for lodging a complain so they told me that i have to call flipkart smartbuy customer care which is a sub brand of flipkart so they provide me the number of flipkart smartbuy customer care number which is [protected] and email id which is [protected]@flipkart.com. So i called on the above number and told them that the cooler is not working so please provide me the service as per the warranty guidelines so they told me to email them the issue on thier registered email id so i mailed them mentioning my registered number and my registered email id and with the attachment of invoice. So after emailing i again called the smartbuy customer care and this time they register a complain and i also recieved a confirmation sms and they told me that service represntative will call me to fix appoinment within 48 hours so i said ok and hang up the call. On 26/10/2019 i recieved the sms from jeeves.co.in this message :- dear customer, jeeves engineer shivshankarmahato [protected] will call you to fix an appointment. To reschedule your service kindly click on www.jeeves.co.in/track/9J24-38036PTNSCD-0733467 if satisfied with service, enter 4602 at time of case closure else enter "0". So after recieving this sms i immidiately called the person shiv shankar mahto after serval times of trying he picked up my call so i told him that when you are coming to check cooler and see what is the exact problem and he said will come by the 6 p. M. On same day and he will call me before coming then i said ok.
Then i wait for him he doesn't come on next day i recieved another sms from jeeves that :- ticket cancelled: dear customer, the request for service of your air cooler has been cancelled in our system. Kindly contact us on[protected] in case you want to re-open the request. Log on to www.jeeves.co.in to know about other available services.
So i called the jeeves to find out why the ticket has been canceled so they told me that the representative shiv shankar mahto was reported them that the customer was not picking the phone and not responsing so i told them that he doesn't call me once it was a false report actually he don't want to visit my place.
So they told me that i have to contact flipkart again to reshedule the complain so i called again flipkart smartbuy and told them the entire senario so they again lodge a complain and i recieved again same kind of sms from flipkart and after that i recieved again same sms by jeeves.co.in
Dear customer, jeeves engineer shivshankarmahato [protected] will call you to fix an appointment. To reschedule your service kindly click on www.jeeves.co.in/track/9j27-38037ptnscd-0802955 if satisfied with service, enter 4661 at time of case closure else enter "0"
After recieving this message again i called this man again he is not picking my phone after serval times he picked up my call and again said he will come by the 6 p. M. Of 29/10/2019. And this time visited and checked the cooler and told me that the motor of cooler is not working its need to be replace with new one and it will take 10 days to replace it so i said ok do it then he told me i have checked it he will cancel the ticket which is aloted by jeeves and told ticket was only for checking the product there is no need of open ticket for replacing the motor so i believe him and said him ok and after that he went to his home. Next day i again recieved sms from jeeves.co.in this :- ticket cancelled: dear customer, the request for service of your air cooler has been cancelled in our system. Kindly contact us on[protected] in case you want to re-open the request. Log on to www.jeeves.co.in to know about other available services.
So i again called jeeves and told them that your engineer visted yesterday and he told me that there is no need of open ticket then jeeves customer care told me if the ticket is cancelled they will not provide the service so i ask them what is the reason of cancellation of ticket so they told me that that shiv shankar mahto reports them that customer is not responsing and customer is not picking the phone. So i was very frustated and very angry and told them again this is a false report by him he never tried to call me. Then i said them to reopen the ticket then they told they were unable to do it and told me that i have to call the flipkart smartbuy customer care so i called flipkart smartbuy and told them the entire senario again and they said sorry and told me to hold the line so was on hold for a minute and when he came back on phone and told he talked with jeeves and engineer as well and they are saying that motor of my cooler is burnt in a short curcuit and it is not comes in warranty and i have to pay the amount for a new motor then told them that the engineer does not told me this at time of visit and make me fake promises that it will be replaced in 10 days and also told flipkart smartbuy customer care that nowhere in the warranty it is written that short curcuit is not under the warranty then he told me that i have to pay then i asked him what is the price of new motor so he told me that he doesn't know the amount of the spare part the service provider will call me and tell me price of motor.
(What a phatetic service by flipkart)
So i told them lodge a complain and tell jeeves to tell me price then he said ok within half an hour i will recieve a call from jeeves about price so i said ok.
And again i was recieved a same sms as earlier from flipkat smartbuy.
No calls recieved by the jeeves on that day
So i wait for a longer and finally i recieved a call yesterday from jeeves so i picked up the call and they told me calling from jeeves your cooler's motor is burnt in short curcuit di you want to replace it with new one by paying the amount of new motor please yes or no so i told them first tell me what is the price? So they told me that don't know the amount they will only say the amount after saying yes by me so told them that first tell me the amount i want to know that i can afford it or not. So they told me ok sir we will call you again with the price and hanged up the call.
After that i didn't recieve any calls or any sms from jeeves or flipkart regarding to my issue and price of motor.

What kind of service is this sir please tell me it is only harrashing the customer.

I request you to please take a tough action against them so that they cannot do the same with any of his customers..

My order id is :- od[protected]

Registered flipkart id name :- raj sah.

Invoice in the name of :- veena
Awasthi.

Dear sir,

I have purchased flipkart smartbuy breeze personal air cooler (White 19 liters) from flipkart official online shopping app on 30th may 2019 and it was delivered by flipkart on 5th june 2019. It was working fine till the date 22/10/2019 so i called flipkart customer for lodging a complain so they told me that i have to call flipkart smartbuy customer care which is a sub brand of flipkart so they provide me the number of flipkart smartbuy customer care number which is [protected] and email id which is [protected]@flipkart.com. So i called on the above number and told them that the cooler is not working so please provide me the service as per the warranty guidelines so they told me to email them the issue on thier registered email id so i mailed them mentioning my registered number and my registered email id and with the attachment of invoice. So after emailing i again called the smartbuy customer care and this time they register a complain and i also recieved a confirmation sms and they told me that service represntative will call me to fix appoinment within 48 hours so i said ok and hang up the call. On 26/10/2019 i recieved the sms from jeeves.co.in this message :- dear customer, jeeves engineer shivshankarmahato [protected] will call you to fix an appointment. To reschedule your service kindly click on www.jeeves.co.in/track/9J24-38036PTNSCD-0733467 if satisfied with service, enter 4602 at time of case closure else enter "0". So after recieving this sms i immidiately called the person shiv shankar mahto after serval times of trying he picked up my call so i told him that when you are coming to check cooler and see what is the exact problem and he said will come by the 6 p. M. On same day and he will call me before coming then i said ok.
Then i wait for him he doesn't come on next day i recieved another sms from jeeves that :- ticket cancelled: dear customer, the request for service of your air cooler has been cancelled in our system. Kindly contact us on[protected] in case you want to re-open the request. Log on to www.jeeves.co.in to know about other available services.
So i called the jeeves to find out why the ticket has been canceled so they told me that the representative shiv shankar mahto was reported them that the customer was not picking the phone and not responsing so i told them that he doesn't call me once it was a false report actually he don't want to visit my place.
So they told me that i have to contact flipkart again to reshedule the complain so i called again flipkart smartbuy and told them the entire senario so they again lodge a complain and i recieved again same kind of sms from flipkart and after that i recieved again same sms by jeeves.co.in
Dear customer, jeeves engineer shivshankarmahato [protected] will call you to fix an appointment. To reschedule your service kindly click on www.jeeves.co.in/track/9j27-38037ptnscd-0802955 if satisfied with service, enter 4661 at time of case closure else enter "0"
After recieving this message again i called this man again he is not picking my phone after serval times he picked up my call and again said he will come by the 6 p. M. Of 29/10/2019. And this time visited and checked the cooler and told me that the motor of cooler is not working its need to be replace with new one and it will take 10 days to replace it so i said ok do it then he told me i have checked it he will cancel the ticket which is aloted by jeeves and told ticket was only for checking the product there is no need of open ticket for replacing the motor so i believe him and said him ok and after that he went to his home. Next day i again recieved sms from jeeves.co.in this :- ticket cancelled: dear customer, the request for service of your air cooler has been cancelled in our system. Kindly contact us on[protected] in case you want to re-open the request. Log on to www.jeeves.co.in to know about other available services.
So i again called jeeves and told them that your engineer visted yesterday and he told me that there is no need of open ticket then jeeves customer care told me if the ticket is cancelled they will not provide the service so i ask them what is the reason of cancellation of ticket so they told me that that shiv shankar mahto reports them that customer is not responsing and customer is not picking the phone. So i was very frustated and very angry and told them again this is a false report by him he never tried to call me. Then i said them to reopen the ticket then they told they were unable to do it and told me that i have to call the flipkart smartbuy customer care so i called flipkart smartbuy and told them the entire senario again and they said sorry and told me to hold the line so was on hold for a minute and when he came back on phone and told he talked with jeeves and engineer as well and they are saying that motor of my cooler is burnt in a short curcuit and it is not comes in warranty and i have to pay the amount for a new motor then told them that the engineer does not told me this at time of visit and make me fake promises that it will be replaced in 10 days and also told flipkart smartbuy customer care that nowhere in the warranty it is written that short curcuit is not under the warranty then he told me that i have to pay then i asked him what is the price of new motor so he told me that he doesn't know the amount of the spare part the service provider will call me and tell me price of motor.
(What a phatetic service by flipkart)
So i told them lodge a complain and tell jeeves to tell me price then he said ok within half an hour i will recieve a call from jeeves about price so i said ok.
And again i was recieved a same sms as earlier from flipkat smartbuy.
No calls recieved by the jeeves on that day
So i wait for a longer and finally i recieved a call yesterday from jeeves so i picked up the call and they told me calling from jeeves your cooler's motor is burnt in short curcuit di you want to replace it with new one by paying the amount of new motor please yes or no so i told them first tell me what is the price? So they told me that don't know the amount they will only say the amount after saying yes by me so told them that first tell me the amount i want to know that i can afford it or not. So they told me ok sir we will call you again with the price and hanged up the call.
After that i didn't recieve any calls or any sms from jeeves or flipkart regarding to my issue and price of motor.

What kind of service is this sir please tell me it is only harrashing the customer.

I request you to please take a tough action against them so that they cannot do the same with any of his customers..

My order id is :- od[protected]

Registered flipkart id name :- raj sah.

Invoice in the name of :- veena
Awasthi.