Flipkart Complaints & Reviews

My order od[protected] dated on 21.10.2019 under an exchange offer for 'samsung 253 l frost free double door 4 star convertible refrigerator'. Delivary personel from flipkart wish master ekart refused to pickup my exchange products with out giving any ethical reasons.. After that wish master personel from ekart give me his own personal mobile no and his name to sell my product in open market.. I have complain it to flipkart but some flipkart customer care personel try to avoid this situation by tell that i have to contact customer care before taking delivary which is i found very difficult as i was trying for one hour to contact them and eventually failed.. So i finally mail the problem but the issue i raised did not resolved till now.. Flipkart customer support giving verdict by saying that

""your order has been delivered to you on october 25, 2019 and you have paid the difference amount of rs. 1500/-. Once the ordered product has been delivered by paying the exchange value, the seller will be unable to arrange the pickup of an exchange product as per the exchange related guidelines. We have shared feedback to the seller and the courier service providers so that they can put in additional measures in place to make your shopping experience a delightful one."". That means from flipkart side there will be no legal action against ekart.. Or they less bother about a customer who suffer this kind of cheating even he is a plus member

I purches 5 mobile for different person of my colluge for last 3 sale.. Also book ola from supercoin section, after that suddenly they blocked my account. I am a working person not need to do business by some of this cheap ideas, and my motive is not for mobile selling by using my credit card.
My contact no-[protected]
Name: debabrata ghosh
Account related phone no:[protected]

Hi,

I bought nokia 6.1 plus mobile through flipkart and there was some problems with handset hence asked to replace. After fighting with your policies and seller, seller was agreed to replace. Now wishmaster came to my place to replacement but unfortunately i don't have ourcover box but i have brand box, invoice, all accessories but i couldn't get replacement.
From last 4-5 days i am contacting with flipkart and all those people are saying we can't do anything against seller. Do you this that it was my mistake that i purchased mobile from flipkart?

From google chrome site a best offer, redmi note 7 pro with discount only rs. 1899/-, as a student i buy this product, payment through pay tm, i also believe, then i notice after completion of payment transaction, i recheck my order. But it is misplaced, some how i was beating with this. But it is your company reputation.
Please as soon as possible you solve my problem, kindly cooperate with me.

Hi sir/madam,

I have ordered bose bluetooth airpods. After receiving that product not comfortable to me. I would like to return my product. But, they are provide replacement option. I don't want replacement for this product. Once the product not satisfy, he won't be get any other replacement.
Please make sureb that necessary action for my issue and please do needful for return with refund procedure..

Thanks and regards,
Ebinesh jebamani.

Hi,
I order whirlpool washing machine and refrigerator from flipkart and they kept delaying the delivery of my product. I kept asking them about the delivery dates they assured it will be delivered, after wasting my quite lot of time they canceled the order and gave some stupid reasons like we tried but you were not reachable, your address was not correct etc. The worst part is the order was cancelled quite ago and they didnt even inform me and kept saying your order is on the way.
If your order is not deliverable to any location, your application should say that before buying. It was sale when i bought it, flipkart cancelled it. If i knew before hand i would have ordered it from amazon besides flipkart wasted my quite lot of time. I need explaination about what actions you take for the losses that i incurred due to your mistakes there is another order that i placed, i want to know its delivery status-
Order details
Od[protected]
Od[protected]

Od[protected]

I have ordered for an on ear headphone seeing the product description on website but what i got is over ear headphone. But they haven't provided an apt reason to file the return as it deals with the product description failure. Eventhough i have applied for return but they are simply rejecting my return. Please do the rightful and needful. I am attaching the product description.

Hello,

I have ordered a bed from flipkart on 22nd october. It was expected to be delivered by 25th october to me. My order id is : od[protected].
Only mistake made from side is i have entered a wrong pincode though rest of the address was correct. I have tried reaching out to flipkart logistics company ekart but haven't received any response from them. I reached out to flipkart via their customer care support wherein they initially were not helpful and even asked me to cancel the order and place a fresh order, but now the price of the bed is hiked by 4000 rs. Which is clearly not desirable to go for a fresh order.
Later after i called and complaint several times, they have raised a complaint at their end, complaint no. In[protected]. One of their executive over call also assured me of delivering this order by 7pm today but till now i have not received any communication. Annoying thing is that flipkart executives have nothing to help and all gives a different answer to same question. I need your help to escalate this issue to the highest level and let flipkart understand how terrible does it feel when customer trust you with their hard earned money and in return we do not get the expected service/delivery.

I am buying samsung a50, date - 12 oct 2019, order id (Od[protected]. Recived - 14 oct 2019 this mobile & i m face big network problem (Some time lost singnal this mobile). I am complaint flipkart 18oct2019, complaint id no. (Id[protected]).& not solve my problem. I am again complaint two time but not solve my problem. I am going samsung care janakpuri west 24 oct 2019, same problem show this mobile in care center & 4 failer this mobile software & hardware relative. This is mobile not 100% good working. Please replace & return if any ur choice. Please slove my complaint.

Thanks
Vicky dhiman

Sir an amount of ₹327 has been debited from my account without my permission, and the deducted amount has been transferred unlawfully to your company's account via transaction no. Sbipg rt[protected]fkpayments mumbai, dated-26 october 2019,
So sir i request you to take all the necessary steps to refund my money, or else i will go to cyber crime cell for further action if step not initiated by you.

Order id : od[protected],
I oredered an flipkart smartbuy back cover for mi k20, mi k20 pro ordered on fri, oct 25th '19 and the same was paid at the same time but today as on sat, oct 26th '19 flipkart camcelled my ordered item with my consent and and this is a clear case of breach of contract.

A breach of contract occurs when the promise of the contract is not kept, because one party has failed to fulfill their agreed upon obligations, according to the terms of the contract. Breaching can occur when one party fails to deliver in the appropriate time frame, does not meet the terms of the agreement, or fails perform at all.

I want my order to be delivered or flipkart should compensate for the same.

I ordered the asus 6z from flipkart in the name of seller truenet commerce. It's been stucked in seller yet to process the order. Also when i was ordering it's showing that it'll be delivered by 28th october but after checkout and payment it's showing that it'll be delivered by 2 nov. But even to deliver by 2 nov it had to process the order before 25th but it's not yet. Please resolve the issue soon i want to have that product on or before 29th oct.

Hi, i want to reactivate my flipkart account that is associated with my contact number but whenever i try to log in with my contact number using the otp it says my account is inactive and that i should contact the customer service to activate it. So kindly help me with this issue because i really need to get back my account.

Thank you

I have purchased recliner on 6th oct 19 and delivered on 13th oct. It is supposed to be get installed by 16th oct. After complain to the customer they told me it will be done by 23rd. Then on 23th oct they themselves cancelled the tickets by saying i didn't want the installation. Then they automatically scheduled the installation date to 24th. Each day from 16th oct that the product will installed on that day. After communication on 24th they say it will take another 24-48 hours. Today is 26th oct, after i complained them for installation they again say it will take another 24-48 hours. The customer care do not know anything they just give vague answers. After 10days of scheduled date of installation they still say issue will be resolved in another 24-48 hours. Each time i talk to them they say we are raising the ticket and issue will be resolved with in 24-48 hours. They are not even ready take back the product. They say after installation only replacement will be done. God only knows when it will be installed

Dear sir,
I ravindra bandgar, i ordered tv on 30 september 2019, and i got delivered at my home on 5th october 2019.

Installation date was 11th october 2019 your service executive has done unboxing of product but unfortunately i got damaged product.

Expected pick up date was 22nd oct 2019 but till now no one has contacted me.

I did replacement process it also has accepted from your side. But the new delivery date it is showing 6th november 2019 & new installation is showing 10th november.
But issue is that still no one has come to pick up that damage tv.

My motto was behind buying that was tv for dashera festival but unfortunate it is not competed. I really disappointed from your service.

Also i called to customer support team and had talk with senior customer executive (Male) and without giving any solution he rejected my call.

Why should i suffer from all this process.
Please deliver tv before diwali as well as installation

Dear sir
I had booked flights ticket from Ahmedabad to Aurangabad booking I'd is FF[protected]. I am writing emails to [protected]@flipkart.com and calling on phone no [protected].
But nobody replies and no one picks the call.
I have not received the payment of Rs. 10752/-
Pls do the needful.
Regards
Pramod
[protected]

My trackign no for ekart is - fmpp[protected]it is still undelivered... Delivery boy called me and said that i will deliver it tommorow and dont worry and my order is prepaid but even after 2 days there is no update from him tell me what to do... If i call on th no they gave with pin even that is not workinggggg... I will advice to not buy from flipkartt...

I have orderd a new phone on flipkart.com but they refused to delever my product 3 times in same price as exchange offer.

1 st i orderd it on 2 oct 2019
Order id is - od[protected]

2 nd orderd it on 11 oct 2019
Order id is - od[protected]

3 rd orderd it on 21 oct 2019
Order id is - od[protected]

But they cancelled my order every time and then not check my old phone all three time and refused to deliver my product when i complaint about it on flipkart customer care they says every time that i can place a new order on flipkart but they not told me about the rejection every time kindly solve my issue.

The issue that i have experienced was:
On 29th sep 2019 i have ordered mi tv 43" but after delivery i got damage piece so that i was requested to replacement as per process they gave me 22nd october 2019 date but that date i didn't pick up the product after this they extend the date and gave me 26th october 2019 date till date didn't pick up the product. From during this period i got lots of abusive words/language from my parent which will become lots of headache to me... So i have requested to you please replace my product as early as possible... Otherwise i will go through the ombudsman..

I have ordered marq washing machine on flipkart on 2nd oct order id order id - od[protected], till date i have not received the product but it’s shown delivered on their app, i am supposed to receive the product on 13 th oct past 12 days i have been following them but they are not able to trace out where the product been delivered at chennai, this is really embarrassing and they are keep on requesting for extending time limit. I request to refund the money but no update on the same as well. Highly disappointed this was supposed to be my mom’s birthday gift. Kindly help if anything can be done by this forum.