Flipkart Complaints & Reviews

I cancelled my order in flipkart on oct 3th, 2019. I have not recevied my refund till today (Nov 1st, 2019). I am trying to reach to customer care and they are saying thy donot have any info on this.

When ever we trying to reach customer care they keep on dragging the problem for some businees days after that cancelling the request. This process is continuing but still it is not resolved. So disappointed with flipkart.

I have ordered men watch (Seiko snp036p1 analog watch - for men) costs rs 41650 from flipkart and received it on 3 october. The model i wanted and ordered was totally different from the one i received on 3 october. On the very same day, i placed a return request. But unfortunately, they rejected my request. Then again i filed a return and again they rejected it. Almost 7 times i filed a return request on the flipkart app, but they have not approved it. I want you to take some action against flipkart and ask them to take back their product asap.
I called their customer care support executive many times but they didn't help me in this.
They are selling fake products in the name of some premium brands and making money by selling them on the original price.
My order id is

I have ordered a vu 32 inch television and it was successfully delivered and installed on the promised delivery date. After the installation i found some white patches on the right side of the tv screen, so i requested a replacement the same day.

After that the engineer visited on the very same day and captured some images of the tv where those white patches were shown.
The engineer told me that he will update the status and uninstall process will happen soon.

Today is 1st november and i am still waiting for the uninstall and replacement to happen. I've also called customer care multiple times but didn't find any solution.

I had ordered a bluetooth speaker on 5th october and it is shipped by ecom express. The expected delivery date is 14th october but it delayed due to some reason and then i call the customer care and sayad about it... Again they didn't deliver the parcel and sayad that please wait it will reach to you asli soon as possible... I call them on 30th october and welfare had a conversation and they say don't worry the package will be delivery and ask for the alternetive mobile no. Even i sayad to them that i will pick the order from the ecom express myself they say don't worry it will reach to u... And now yesterday that mysore order is cancelled even they don't call and have any update about the order... I call them today but they say it got returned because the courier is unable to contact so place a fresh order but now its price is very high i don't know how but i want my order returned or at the price it was... I had my worst experience regarding flipkart ever... And i swear i never shop with flipkart... They never solve any issues and never get cooperative... I seen first when i bought my mobile phone and then at my bluetooth speakers... Now the company get enough growth that they don't have any attention towards customers satisfaction and problems only their main mooto is selling their product and making money... Okay no problem... U will never have any loss due to me if i stop to shop but i will do what i want to do... Thank u for ur services and the problems u gave... I have the recording of it...in my phone...

Reg :- complaints against fraud

Sir, i want to tell you that on 22nd october-2019 i ordered welo high quality baby carrier with stro.. for my twins babies and on 24th october after received my courier i got only one instead of two in packet and courier boy took money amount of rs. 798/- for 2 carrier from me. At the time of received packet i did not know that there is only 1 in the packet, which i had already done the complaint but, yet solutions is not done. And i have already returned 1 which i have received through courier and i have already received money amount of rs. 399/- on 1st november-19 against the returned times - refund id:[protected].
Please look into the matter at your level on urgent basis... Send me return the money amount of rs. 399/- against paid 2 items.
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Sir i have purchased and ordered redmi note 7s on 12 aug 19. Item delivered vide invoice no. Od[protected] dated 15 aug 19. During flipkart given a offer of rs 500/- rupees when u pay with hdfc debit card. I have paid rs. 11999/- by using hdfc debit card. Till now flipkart not refunded rs. 500/- as they shown in during order. Ihave contacted flipkart customer care but there are not able to reply

I bought the mobile handset asus 6z from flipkart and nextday had camera issue with phone from date i have received. I made return request and it was cancelled without customer concern. Nexttime i raised again and then tech has been sent out to check the headset. They didn't do anything to fix the issue. Basically they have been sent to verify the problem. Again return request got rejected. Now third time iam raising it. Bad experience with flipkart. Won't get return replacemnt once you bought it and if its product failure and can't get any support from them
Vijay. Sr
[protected]
[protected]

I have ordered mi television 40' on 2nd oct 2019, it schedule delivery is 15th oct 2019 & till 27th oct 2019 i have awaited but the product is not delivered & i have cancelled the order on 27th oct. Daily i used to call the customer care for product delivery but they are not resolved the issue. Order id: od[protected]. Paid amount rs 15, 558/-
Refund the amount with interest

Recently I was purchased a goods from Flipkart app .when dilivery parcel comes to my home.I saw that it was totally different ordered product come to my home.i did complaint it.they told me after a few days your problem was solved.they takes too much time but their worst service. I have been seen.I suffered from 1 month

Dear sir i have booked a mobile on 21 october 2019 and it was suggested by you to deliver at 25 october, but it is not yet delivered.
I have several times text you on the help centre regarding this
My order id is : 0d[protected].
You have send a message on 31 october that your delivery will be done today.
But in the night i received a message from delivery site that i have postponed the order to next date. I several times tried to call the delivery agent but he did'nt pick up my call. I also text him a message but no reply.
It is high level of negligence and disrespect to customer
The mobile number of delivery agent is : [protected].
I am much disappointed with flipcart and have decide not to do shopping in the future

Order id - od[protected]

Sanjay tiwari

Old rto office

Civil lines,

Banda

Uttar pradesh - 210001

Phone number: [protected]

It arrival date was 22oct19 but not received till.
I am very sorrow what i expect from your service please take attention otherwise i will have to go consumer forum while i contacted four times your customer care but not resolved solution.

I had ordered a product from flipkart a month ago whch was not been shipped even after 20days. Customer service is v poor that they js gave the same reply easch time that product is packed and will be shipped at the earliest. And hv not taken any action. Hence had to cancel the order. And now the refund is not initiated. Now if i contact customer service they are mentioning that the order is shipped and i have cancelled the order by self. But they are not even mentioning when they will refund the amount.

This is first time m facing ds kind of issue in flipcart.

On 31th october 2019, i paid ₹298 to flipkart at 11:17pm through upi via paytm upi. Though the payment was successful and money was deducted from my bank account but on flipkart the payment was not processed. I tried contacting flipkart but they said they had no information about the payment processing. My order id on flipkart is - od[protected]

I placed an order for samsung galaxy tab battery t231. Instead of that the seller shipped me a different battery of another model. My order no is id od[protected]. The battery was delivered on 24 oct. I immediately raised a return and refund request, which was accepted and i went ahead to book another battery from another seller (Which was delivered before time and is running well). On 26 oct, without giving any reason, the return request was cancelled. The customer care was of no help in determining, why it was cancelled, however he helped me raise another return request. A person from e cart (Flipkart calls them wishmaster) arrived on 28 oct and refused to take the battery back, as it was not sane as what was shown on the flipkart website, from where the battery was ordered, i tried hard to explain it to him, that if it would have been the same battery, i would not return it. The return request was raised as the model of the battery was different.. He kept insisting on the same battery and finally left. Flipkart customer cate again assured me that the battery would be taken back, as in their records the return request was still active, two hours after i spoke to the customer rep, the return request was cancelled second time.
Customer care again assured me that the battery would be picked up and sized another return request. I got a sms that the wishmaster would pick up the battery on 04 nov, however, on 30 oct, i got another sms, asking me to keep the battery ready as the wishmaster would pick it up by 2100 hrs (9 pm). At 1830 hrs, again without any reason or communication flipkart cancelled the rerun and refund request.
Customer care now for the fourth time has taken a return request, which would now be verified and then only processed. The end result is that the battery is still with me.. And my money has not been refunded.
On three occasions, i have been told that the complaint has been escalated, however on ground no one has inquired and every time i call customer care, the clueless customer care rep, just gives me some cock and bull story, which keeps contradicting the one given to me earlier or with facts on ground...

It seems that i have given a forced donation to flipkart on diwali

It's been more than 1 week. And i have committed 2 times about delivery date from flipkart. But still i have not received my product. (Not getting any information about my order) only i know it is been received pune???
And also flipkart executive is not able to say where is my order???
Here is my details.
https://www.flipkart.com/order_details?order_id=OD[protected]&src=od&link=order_...⇄

I have my flipkart account locked by saying that maximum no. Of returns but most of the items were cancelled by seller itself. It's ok it's a account of flipkart whatever they can do but i was having my 1000 rs gift balance in that account. They are not giving that balance to me. If they cannot revive my account it's ok but at least give my 1000rs.

I ordered a ivoomi mobile and i received a empty box of honor mobile. And there is no mobile. When i call to the flipkart executive they say you have to wait for 72 hours for customer support. Now my order replacement policy is valid for only 10 days and they said again wait for 72 days... When i raise the refund request they say the request is rejected by the seller... It's a fraud with us

Hello this is raksha, i had purchased a oppo cell phone which was delivered an i wasn’t okay with that clarity camera and video clarity even its not amoled display. So since long m trying to return the product none of the person has rplsued me not by call. I have dropped an email to ceo, md grievances customer care unfortunately no response i only got auto generated evmail that we will get in touch within24 hours even after dispute reminder no replay. However thought to get connected by call you can check the call recording of ther cc attitude please go through it just i was asking him check weather received mail or not he and she no one is helpful and even previously called girl hangs the call while speaking.
You can though my call history you will b knowing what kind of mental harassment it’s i dropped an email from [protected]@gmail.com

Registers contact number is [protected]

Please expidate the same.
This was ordered from flipkart. I have called from number is[protected].

I had purchased a phone (Redmi note 7s) from flipkart. My order id is od[protected] the problem with the phone is that the battery drains out quickly. So i had initiated a replacement request for that product within the replacement period provided by flipkart. After that, they arranged a technician visit. The technician visit happened twice. At first time, the technician just record the camera for 10min and told me that there is no issue with the camera. Next time the technician told me that he don't know how to check. Then i explained about the problem. He told me that he would report all those problem with the flipkart, but that was not happened. Again since i can't use this phone (As battery drains out quickly) i went to the service centre, they told me that there exist some issue with the battery after doing the techincal check and they told me that they reccomend replacement of battery. But i don't want that to happen as i ordered a brand new phone from flipkart and i raised the complaint within ten days (Within flipkart replacement policy period). Also for the last one month i had to suffer a lot, since i can't carry this phone to anywhere. Whenever i called flipkart, the customercare have no responsibilty about the case and always they ask me to wait for 24-48 hours and the team is not doing anything on the case. I had the copy of the complaint jobsheet that i got from the redmi service center.
As my case is genuine i expect to get justice from the consumer complaint forum.

I placed an apple smart watch series 3 38mm. On 28th october and recieved on 31st october. The product was covered f-assured, means flipkart is fully responsible for the quality of tge product.
Here when i opened the box, the box was empty. Just an apple watch box. Nothing else.
Immedietly i contacted flipkart support and registered the complaint to.
I checked with the seriel no of the product in the apple website. It shows that the product warranty is till 17th october 2020. It seems that the product is activeted on 17th of october 2019. Which is before my purchase date.
Please find tge attached screenshot of order details and evidenc of above said

Thanks and regards
Thomas v j
[protected]
Thomas. [protected]@gmail.com