Flipkart Complaints & Reviews

Hi team,

I had purchased mobile from flipkart twice under their exchange policy but both time, flipkart cancelled my orders saying exchange is not possible while i was satisfying all their exchange terms and conditions.

Both time, they took more than 20 days to refund amount and wasted lot of time for follow up and communications.

Flipkart support team is behaving like robot and not helping in this matter and saying if order is cancelled, we cant do anything.

To close this issue as there is no fault my side, they offered me inr 500 which is unethical and not expected from such big companies.

Both order details mentioned below. After 1st order cancellation they ensure me it wont happen next time and requested me to order new phone.

1st order no: od[protected]
2nd order no: od[protected]

I have attached their exchange policy and t&c. As per their t&c, i was ready to pay delta amount based old mobile conditions but then also flipkart refused and cancelled my orders.

Br//
Sushil kr tiwari

I ordered a lenovo ideapad 130 core i5 8th gen on 29th oct-2019 with order id - od[protected] with exchange of my old sony vail laptop. They assured me on-time delivery on 1st nov-2019 via e-kart logistics with track no-fmpp[protected]. But flipkart didnt deliver my product and cancelled it by its own and reason mentioned that "delivery agent could not reach you" after 3 attempts. But truth is that delivery agent didnt try once for delivery.in fact, from 1st nov-2019 i called delivery agent daily for my order and he replied all time "i will deliver it tomorrow" and today on 4th nov-2019 flipkart cancelled my order. I purchased this on 12 month no cost emi and they refunded me only amount that i paid. But as per statement of order details i already paid an interest of rs approx 1927/- of 12 month emi. This is insane and i suffered a lot due to flipkart.

Ordered product order id - od[protected]

On 22nd oct expected delivery time flipkart gave was 29th oct which came and gone then tried to contact their customer support for information they said within 24-48 hours i. E by 31st oct u will receive but it passed and nothing came up then again i contacted them flipkart cs said ur case has been escalated give us time till 4th nov we will surely solve it today is 4th nov and i am trying to chat with them they are connecting but as soon as i am asking about status of my order they are disconnecting my chat. Im extremely dis satisfied they got my money which i paid pre order but the item not delivered i attach screenshot kindly take legal action as i am deeply in trouble bcoz of flipkart fake promise.

On 12 october 2019 i order a miss chase black jeans with red stripes but i got a wrong size delivered so i applied for exchange of the same with bigger size.

Then suddenly my account was blocked on 23rd october 2019 without any email or message.

I got the exchange of that jeans on 28 october 2019 but than product was different stripes in jeans was replaced by red and blue colour so i decided to return the product

I contacted the customer care they just told me to wait for 3 days for and mail but i did not got any mail and again i contacted them
They told me as your account is blocked nothing can happen and they told me they have told the problem to their customer support team and they will contact me and solve my problem and till now i not received any call nor a mail

I want my product to be returned and refund to be given

Order id - od[protected]
Promise date-18.10.2019
Message received from logistics team
Out for delivery: your flipkart shipment with tracking id mlff[protected], will be delivered today by ml ([protected]). Use pin [protected] if prompted. Got it on the 16th of october
Order not yet delivered.
No calls from logistics team.
No calls from flipkart.
I'd like to receive my order please. And get a feasible idea of what has happened to my parcel since it's obviously at the delivery house and they've done something or misplaced it and don't want to own up. I hope whoever reads this understands this and takes appropriate steps for the issue to be resolved.

I ordered a jeans but received a wrong product. I got a leggings.
Order was delivery to me on 1 nov 2019 and i placed the return request same day. I waited for 3 days and on 4th nov 2019 my refund was rejected

I want to return the product and want my refund but they are not accepting my return. They are ready to exchange the product but i want the refund only because i am getting better deal on other site for same product

I want my refund request to be accepted

Order i'd-od[protected]

On 2nd of october i've ordered samsung gear sport black smartwatch worth rs.14195/- but received a different product (Boult bluetooth headset) worth only rs.1200/-.

When complained about the incident flipkart promised to refund my amount but later without any intimation it cancelled it... And again it promised for the replacement by 20th oct... But later again postponed it by 23rd of oct... Again got cheated... Later told me as it'll going to be delivered by 27th but they didnt delivered the product... And cheating went on... And again after a conversation with flipkart exec. They again promised me to deliver it by 5th of november but the problem is they again showing the same cheating side of the flipkart as today is 3rd nov n the product didn't shippped yet... Everytime they r doing the same... Postponing the delivery date continously but didnt deliver the product...

Refund my amount or replace the product with compensation as they are continously harassing me since 15th of october... By postpoining the delivery date everytime but they deliver it...

If i didnt find any solution... The only resolution in front of me is to file a case in consumer forum now...

Please do the needful as early as possible...

I have bought skin care product from flipkart which i am using since 2 years. So i no very clearly what is the color, texture and fragrance.

As i am recently delivered i cant go out and buy for anything, so i trusted flipkart and ordered the maybline foundation 332 on[protected], 11:37 pm

Invoice no: faa0w[protected]. Order, id - od[protected].

I was received the product which was duplicate in color, smell and bottle too. I have requested flipkart to not do so. They have not accepted the request and i have requested and begged them alot. Finally they gave agreed and replaced my product.

They have replaced my product and i have received on 28th oct 19. This time again they cheated me very badly. They changed the colour of product and i have checked the bar code. Which is coded as mac product and they bought from snapdeal.

Its completely fake product. When i am asking them for help no customer care execuitve is not responding properly, i am asking management mail they said its not possbile.

As i am female and just delivered a baby, my skin is so sensitive. How come flipkart allowed such a nasty product. Pls do r&d on this. If required.

Flipkart playing the empotions with customer. Being a female how sentive our skin.

If anything happnes who is responsible.

I've ordered a home theater on flipkart having order id - od[protected] on 23rd october 2019 and promised delivery date was on 31st october 2019. Product t is not delivered on promised date and till 4th nov.2019. So each day till 4th nov 2019 i've tried and contacted to flip kart customer care but didn't received any proper solution regarding my complaint. So that's why i'm submitting my complaint here because of mental suffering and harassment and unexpected delay in delivery. My order is shipped with delhivery courier service. So i request all not to buy any product from flipkart. Ganesh ghadage solapur

Hii i am tushar sharma.. My account was blocked without any information given.. Secondly i am not any reseller. I was buying phones for. My family for diwali... As all wanted new phones plus the thing is that i have lot of coins in my id...
I will not tolerate.. I am a genuine customer as well as my father is a high court judge.. I will go in consumer cell of you will not unblock my account..
Hoping to get the case close earlies
Id is [protected]

Refund not processed after order was cancelled on 25th oct 19 for order no. OD[protected]. Even after repeated calls to customer care team, they just say they ll forward a complaint to the relevant team and resolve in 2 days and still no update on the same. Pathetic service
and also for order no. OD[protected], which was to be delivered by 28th oct and after repeated emails no delivery attemt made and i was fed up and hence cancelled my order on 03rd Nov 19, Still no update on refund.

Order id: od[protected],
Order date:[protected],
Invoice date:[protected],
Invoice number # faba6u[protected]
Received a phone realme xt on 25/10/19 and found the phone has a fingerprint sensor issue. Asked for return requests but they (Customer care) reject it repeatedly.
They allotted technician visits twice and the person whom they assigned generated a false report which led the complaint/return request rejected. After repeatedly mentioning this (I. E. Regarding the false report) to the customer care didn't care about the issue and reject my complaint.

Now after spending rs 14399.00 i'd not be able to use the phone as it's fingerprint sensor does not work to unlock the phone.

What a nice product and service provided by filkart!!!

Hi, I ordered an earphone from flipkart at 16th October 2019 having order id-OD[protected]. But still it is not shipped where as it's expected delivery date was 26oct 2019.When I contact flipkart customer care they increase the expected delivery date to 29 October. Still now it also not shipped and I again complain against this hence they once again increase the delivery date to 4th November. And today is 3rd November but it is not shipped. So please help me.

I ordered the items for my family and friends those who not know about flipkart. But, suddenly without warning, my account has been blocked. Plz revive my account so i can use it again and be happy. My number is [protected] and [protected]@gmail.com. Plz sir, help me so, i can easily access to my account and re - use again. Plz help me sir so i can use it again.

I have order id: od[protected]
You delivered wrong product of ao smith 3l instant geyser. I ordered for 25l (Ao smith 25 l storage water geyser (Hse-ses-025, white)) with remote and paid full amount. You people are creating such a harassment to customer and making fool o[censored]s. Return this wrong product and deliver me right product ao smith 25 l storage water geyser (Hse-ses-025, white).
The delivery guy ran away without taking any confirmation. Such a poor service from flipkart.

Dear sir
Flipkart has been blocked my account and saying i am a reseller.. Sir actually i have ordered products to my friends, relatives and co workers... Suddenly flipkart blocked my account.. If really i am a reseller i will use 3 or more account why its necessary to use same account to order... I have ordered my friends my relatives products from my account because they are non educated and they don't know the order procedure and replacement etc.. Please im requesting to release my account and promising im not a reseller

I have ordered asus rog phone 2 on oct 12th 2019, but my order is not yet delivered and now it is showing that i have cancelled my order on my own. Actually i have not cancelled my order. I dont know why flipkart is doing such # things... Shame on you flipkart... I just want my order to be delivered but you have cancelled my order without my permission. I am gonna take severe actions if you are unable to give any response please make sure you consult me.

Dear Sir,
i have purchased one 32 inch samsung Tv and one Samsung Fridge and the same has been delivered to me without bill. my Order Id is OD[protected]. I would like to request u that please send the bill/cash memo to my mail.
my mail is as follows :- [protected]@yhaoo.co.in

Thanking You

There is trouble when i tried to login in. I have returned a refrigerator and also refund not credited as well as i have flipkart wallet balance, how dare flipkart to blocked my account. When my order and refund is still pending. I am firstly and lastly saying the concerned to authorities to revert back my flipkart account as earliest. Palu chakraborty
Registerd mobile numberis - [protected]

I have purchased fipjart charger in the month of july ad warranty period expires in december. Suddenly, the charger is not working from morning. I tried to resolve the issue with flipkart customer support, but they are not responding. I kindly appeal to consumer forum to redress my grievance at the earliest.
My details:
Name:ch. Raghuveer
Mobile no:[protected]
Email id: [protected]@hotmail.com