Flipkart Complaints & Reviews

On oct 22nd '19, i ordered a philips hp 8303/06 hair straightener priced at ₹849 on flipkart website and it was a flipkart assured product. Today (Oct 28) they delivered the order but the product they delivered was a trimmer instead of the straightener. Even though i purchased a flipkart assured order, still i received a different one. No replacement option is provided for the product only refund option is there.

Order no: od[protected]

I ordered asus rog2 phone on 12th october 2019 via flipkart, it supposed to be deliver by 25th oct but will now nothing, according to the tracking it suppose to be packed by 22nd oct, but till now even it is not packed even.

I raised a complaint with flipkart but nothing, they simply saying sry, we can not do anything. The question is i paid upfront 38k, and it is being almost 17 days and no body here to listen to consumers.

The main culprit is asus india and the head of mobile devision who has come to many social media platform to launch asus product, now where is he? Are we always treat like 3rd world country wrt consumer rights?

My order number is = od[protected]

Kindly raise an escalate this to higher authority, would be a grt help. It would be a developed nation, this company got sued.

Hi team.

We have not received below 2 items but message received. I have already complaint raised to flipkart on 16 oct. But solution not received.

Please provide me with your solution.

Order id od[protected] with the product.

My alternate number is [protected]
My flipkart no [protected]

Fbb - buffalo striped men polo neck blue t-shirt
Fbb - buffalo striped men polo neck blue t-shirt

Seller: bigbazaar

Qty: 1

Buffalo by fbb men checkered casual multicolor shirt
Buffalo by fbb men checkered casual multicolor shirt

Seller: bigbazaar

Qty: 1

I have made a order on flipkart on dated 13 oct 2019 on 12:30pm via cash on delivery mode. They were promoting the message of pay online then cash on delivery. So i make payment on dated 16 oct 2019 at 11:31pm. My upi transaction id is[protected] to flipkart at there ardress [protected]@ybl. Google transaction id is cicagkcm3zh-tw through my upi id [protected]@okicici. I tried to contact to flipkart they denied that they have not received any payment. Even i filed complaint on google pay but still my complaint not solved. I don't know where are my money. Rs 799/- please solve the problem asap.

Regards rohit kumar
Mob no.[protected]

I have order memory card 32 gb in flipkart on 21st oct... My order id is od[protected]. And it was delivered on 26nd of oct. When i first use the memory card in my laptop. It show it is corrupted memory card and it show me to format it then it try it to format but formating of memory card could not take place.. It again and again show same. But it does not proceed another proceess. When i try to use in my phone. It shows unsupported memory card. When i try to flipkart. They don't help me in that..
My register flipkart id is [protected]@gmail.com
Please help...

I had ordered a dslr canon camer 3000d on flipkart on discounted price of rs. 16, 999/- which they did not deliver, upon asking the customer care regarding the same they said it has been cancelled by the seller.

How funny is this they are making false promise and made me wait for 20 days for the product which they did not deliver at all. When i call the customer care they disconnect the phone after hearing my problem.

Such a pathetic customer care and company which has no concern for the time and value of the customer and making false promise of offer & discount.

ది.16.10.2019 న ఫ్లిప్కార్ట్ నుండి ఆర్డర్ చేసిన వస్తువులు ఇంతవరకు నాకు అందలేదు.కొరియర్ సంస్థ వారు నాకు డెలివరీ ఎటెంప్ట్ చేయకుండానే చేసినట్లు అందుబాటులో లేనట్లు ఆన్లైన్ లో నమోదు చేసినారు.ఈ విషయాన్ని ఫ్లిప్కార్ట్ సైట్ లో గుర్తించి ఫ్లిప్కార్ట్ కస్టమర్ కేర్ కు ది.21.10.2019 తెలియజేయగా కొరియర్ సంస్థ వారు నాకు ఫోన్ చేసి 2 కి.మీ దూరంలో ఉన్న వారి సంస్థ వద్దకు వచ్చి తీసుకువెళ్ళమన్నారు.లేదంటే ఇవ్వడం కుదరదన్నారు.గతంలోను ఇదేవిధంగా చెప్పడంతో నేను వెళ్ళి తీసుకున్నాను.వృత్తిరీత్యా బిజీగా ఉండే నాకు వెళ్ళితీసుకోవడం కుదరక ఇప్పటికి 5 సార్లు కస్టమర్ కేర్ కు ఫోన్ చేసినా ప్రతిసారి మాట్లాడుతున్నాం 24గం నుండి.48 గం.లలో పరిష్కరిస్తామంటూ పట్టించుకోవడం లేదు.ఆర్డర్ అందచేస్తామన్న తేది పూర్తి అయి ఇప్పటికి వారం రోజులు దాటింది.ఏ ఉద్దేశ్యంతో నేను ఆర్డర్ చేశానో అది నెరవేరక పోక ఈ విషయం నన్ను ఎంతో ఇబ్బంది పెట్టింది.కావున దయచేసి సదరు కొరియర్ సంస్థ పైన మరియు ఫ్లిప్ కార్ట్ పైన చర్యలు తీసుకోగలరని నష్ట పరిహారం చెల్లించగలరని మనవి.

I have placed my prepaid order on Flipcart. I paid 10300 rs but after 12 days I didn't received my order or money. I tried to contact their customer care but they are saying that we are solving your issue for last 6 days. I am frustrated by this company service. I dont get any assurity about this order.

I ordered huawei mediapad m5 lite on 29/09/2019 from flipkart during big billion day sale as i am a flipkart plus member sale was open to me by 29th sep 8pm onwards. I ordered 2 number of tablets which at the time said that the package will be inclusive of stylus comaptible with the mediapad itself, however the package did not include stylus.

Dear sir,
Order # od[protected]

I had booked one bunk bed delivered on 15th oct and delivered without hardware materials
The person came for fixing found not available the hard ware materials and he applied for exchange.
But next status shows will be delivered 21st oct and demo on 23rd oct. I had mailed and compliant many times but still on same status.
It happened two times like this for me. Shirt ordered but t-shirt delivered.

I have ordered a laptop from flipkart on 2nd october. It was expected to be delivered by 12th october to me. My order id is : od[protected]
Though rest of the address was correct. I have tried reaching out to flipkart logistics company ecom express but haven't received any response from them. I reached out to flipkart via their customer care support wherein they initially were not helpful please confirm where is my order the delivery time is very delayed flipkart nd ecom express customer support take me only time to time again they not resolved my issue customer support are not helped me i m very unhappy to flip kart nd ecom express please delivered my product fast

Hello,

I have ordered a laptop from flipkart on 2nd october. It was expected to be delivered by 12th october to me. My order id is : od[protected]
Though rest of the address was correct. I have tried reaching out to flipkart logistics company ecom express but haven't received any response from them. I reached out to flipkart via their customer care support wherein they initially were not helpful please confirm where is my order the delivery time is very delayed flipkart nd ecom express customer support take me only time to time again they not resolved my issue customer support are not helped me i m very unhappy to flip kart nd ecom express please delivered my product fast

Hello team, i have ordered philips bluetooth speaker from flipkart but i am not satisfied with quality so i raised a request to return my product, but 1st time they have rejected return and replacement they have given but after getting another product same concern was there so again i requested for return but they sent technician and he also told quality is not good and they kept pending my return request till return period is closed and then they rejected return request without intimation and now they are not returning because return period is closed. I want to return this waste product and want my refund. My order id is od[protected].

Dear sir/madam,

My self suraj kori and i have ordered one redmi note 7s mobile with flipkart and ekart logistics are the logistics department for them.
After promising to deliver my product on 19th oct 19 i haven't received my product till today. My order i'd is fmpp[protected] which is provided by ekart logistics to me. My product is with you so please deliver my product and if there is any delay from your side do inform me via mail.
Kindly pay attention on this mail that would be highly appreciated.

Thanking you,

Suraj kori
Contact no.[protected]
Flipkart order id-od[protected]

I bought adidas shoes. Order# od[protected]

I got adidas shoes but not matching with the image as shown on website. Also no tag was there. I filed return and refund request but you rejected my refund request and also blocked my account. If this is the service you give i don't want to use flipkart to buy product. But please refund my money.

Thanks

My flipkart account has been deactivated and now i want to activate it but it is not activating
My flipkart account connected with email ([protected]@yahoo.com) and when i enters the email. And password there show me "account is inactive contact the customer support to reactivate it"
Pl solve this problem asap and make me able to use my flipkart account and pay flipkart pay later amount.

I ordered a titan watch via flipkart on 02-oct-19. Usually, flipkart delivers the product within a couple of days, however, i noticed that the delivery date was set on 20-oct-19. Patiently, i followed up with flipkart customer case if the delivery can be accelerated. Unfortunately, all flipkart representatives indirectly stating that they can't help and i need to wait till 20-oct-19. Also, in their words "you need not worry, the seller's courier partner will make sure to get your order delivered to you earliest. We are working closely with them to make sure that your order reaches you as earliest as possible. Please be assured, you will get your order as per the timeline."
Unfortunately, i did not receive the item yet and they consecutively rescheduling the delivery date every time when the actual delivery date arrives. No flipkart representative can give me any assure delivery date except repeating that i need to wait till next delivery date.

It is a pain for me that i gifted the watch to my father on festival occasion and flipkart team keeps failing all the dates and have no clue when this can be delivered. Every time, i get assurance on the latest delivery date and eventually that get rescheduled to the next 3rd day, recent is 26th which is also over!! Flipkart also did not inform any status via any medium so far. It seems flipkart team has no value for time and integrity.

Hence, i want to ensure that flipkart like companies have integrity and value for consumer's time and effort going forward. They must not take the order and fails to deliver it.

I also like to have compensation for all of these hassles. I have attached reasonable proofs, and will provide more as required.

I am having account with following details:
Email : [protected]@gmail.com
I am having rs. 10673 in my flipkart wallet and while doing any order with that money. Order get cancelled immediately. I am not able to use this money. I had trusted and put my money in wallet. Now it is not utilized in orders or not refunded by flipkart.
Please do the needful either refund my money or remove the restrictions so that i can do order with that money

This is in regards to my order [product - shoes] which i ordered on thu, oct 3rd '19. I gave my office address[gurgaon city] as i work here from 9:00 to 6:00 pm for the delivery of this product.
The shoes deliver was not of fine quality and as shown on site and therefore i requested the return request for the same.

1. The first time the pickup agent came and denied saying the item has not stamp of brand on shoe sole and therefore he will not accept the return.

I contacted to customer center and they suggested to change the reason for return and raise again the return request. I did the same.
But, this time the pick up boy came at my delhi address in night 9:00 pm for pick up. I told him that my shoes are in my office and i have requested for return between 9:00 am to 6:00 pm. I contacted to customer care again and then again raised the return request as suggested by customer care.

This time the pick up boy came and again denied from picking the product giving the same reason.
Being frustrated, i again called the customer care and then asked me to re-raise the return request.
I have been stuck in this loop of raising request again and again and can not understand how would this order be returned and how i will get my refund.

When i talk to customer care they ask me to have patience and give me date with assurity of return and refund initiation, but when the promised that cames the same cycle is repeated and i have given a new date with no solution.

I have no clue if you understand the pain of customer and i am now that much frustrated from flipkart service that i promised myslf not to order anything ever in future.

Dear flipkart, it's not your commitment. You customer care is not responsible for that they only say dod is 7th november & also you team have no any knowledge of delivery hub office & also wrong hub adress updated on tracking detail. But i went his hub office distance from my adress 12 kilometer & pickup this.
So, not say thank you to your bussiness partner.

Regards
Sumit