Flipkart Complaints & Reviews

Hi,
I have placed order on 29th sept 2019. It has not been delivered yet i. E 2nd nov.
They gave me expected delivery by 25th oct but even after 8 days there is no update.
I have called and written to them many times but there is no response.
That order is mi led tv which is still showing as "next day delievery" but in my case they have delayed it and provided no status update or reason for delay.
Order# od[protected].

The above product was ordered, booked[protected] at 16:43hrs and the same was to be delivered on[protected], till date there was no call nor have any one contacted me, infact when called the customer care does not have any update or knowledge of what needs to be communicated. Till date the product is still to be delivered and no assurance from flipkart too. They refuse to pass on the sellers and transporters information. Stating that the same cannot be disclsoed as per rule laid down by flipkart.

The seller omnitechretail has till date no contacted me for the same.

I had booked the product as surprise gift for diwali, and it ended up as a surprise to me till date.

I need the product in what ever mode they commute and a compensation for the delay in service and harassment since[protected].

They refuse to give the email id to raise a complaint too, stating the site in under maintenance.

Looks like they have for-fitted the product and my money.

Need the consumer forum for assistance.

Thanks
Sd

I ordered vans old skool sneakers for rs1500 from flipkart and it got delivered today (2nd november 2019). When i opened the shoes i felt something wrong from the moment i saw the shoes. I discovered it further and found out that cost of the shoes ie. Rs300 was written inside the inner portion of the shoes which was scratched out and i was shook. The quality of the shoes is very bad with threads coming out from every corner of the shoes. Flipkart is cheating us with the name of such famous brands and i want someone to take a strict action against this. I'm very dissappointed and expect a fast and effective response.

Sir i purchase this home theater on 13.10.2019. After 01.11.2019 this product irregular power problem issue and not work properly, then i call flip cart customer care, they not help me and also told not warranty on this product and exchange time over so they not replace this product, please take immediate action on flip cart and change or replace my home theater.

I have ordered a king size bed from flipkart on 2/10/2019, and the delivery address given to me was 29/10/2019, but the product has not got dispatched even on 29/10/2019, the flipkart has extended the issue resolving date on 31/10/2019, again on 31/10/2019, flipkart again extended the date to 02/11/2019, again today i. E., on 02/11/2019, flipkart again extended the date to 04/11/2019, they are delaying it deliberately, when i ask them to cancel the product and refund the money paid by me (₹34, 497), they are saying cancellation is not possible, they are wantedly delaying my order and responding to my cancellation request, i fear my money would go in vain. Please solve this issue as soon as possible

Last month during big billlion days i tried to book a power bank it got cancelled automatically and it stated seller has cancelled your order due to limited stock and i booked another power bank of another company and it got cancelled again, when i complained to customer service they said its a server glitch due to which any electronics gadgets you are booking are automatically getting cancelled and they will resolve that, then after a week i tried several times and it happned the same and after this my account got blocked wiithout any information. After complaining several times in the mail, i am receiving same reply that you are reselling your orders and irony is i am not a regular buyer on flipkart infact i book products once or twice a year and they are not ready to listen. And i have a due amount of rs 474 on flipkart pay later which i need to pay this month i. E on or before 10 nov 2019. Please help me in this case..

Od[protected]we are requested not to break our trust with flipkart
Because we trust you and now i personally feel bad for this type of service from you. My order has been on many issues, and i have already extended the return request several times but no resolution. The technicians are not able to resolve my issue and yet they do not take any action.
Please arrange a refund. And please stop this kind of bad service. Contact number [protected]

Hii,

This is srikant, and i have an order with flipkart order id od[protected]. We are requested not to break our trust with flipkart
Because we trust you and now i personally feel bad for this type of service from you. My order has been on many issues, and i have already extended the return request several times but no resolution. The technicians are not able to resolve my issue and yet they do not take any action.
Please arrange a refund. And please stop this kind of bad service. Contact number [protected]

I have purchased a dell laptop on 14 oct, flipkart delivered the product on 19 oct. On the day itself i made a replacement request, as the product is having manufacturing defect. The technician visit date given was 26 oct, but no one from flipkart has contacted me on 26 oct. I called 5 times and wrote mails but my issue was not resolved. Finally on one call flipkart has given the technician visit on 31 oct but no one from flipkart has contacted me on 31 oct.

I have chatted to subeksha one of flipkart customer agents regarding the item which was missing in the package. I have requested that i need the product. She told the current price is increased and forcing me to agree for the refund. Please check the conversation once. The agent also checking my integrity that i did speak lie. I have already mentioned to delivery agent that one item is missing. He mentioned to me check it once and after i opening the package i called delivery agent and told the item was missing. He told me to contact customer care.
And again one other customer agent joined in the chat and he is asking the questions about details of product, etc again. Already i was waiting in the chat sing long time also before to subheksha i was chatting with someone else. So these 3 people wasted my time and keep me waiting and irritated me.

I did not expect the customer service is the way it is. The service is very very poor. I am secondly thinking now how i have been shopping in flipkart all these days.

29 oct i orderedproduct is received 5oct damage so i can
Request for refund for 6 oct & my refund approved on 9 oct. Then after they provide me pick up date of 19 oct but no one come for pick up then after they provide me date & date but not providing me proper resolution today is 2 november it's take one month's process they provide me only date my order id-od[protected] & return i'd is[protected] please help me i'm going to depression & mentally harrassement by flipkart

I am so disappointed with your service, without any reason you blocked my account ([protected]) and have to failed to resolved the problem and your representative, ms roshni, i call these lady on 02/11/2019 at 1:16pm and i requestaed again and again to transfer my call to senior person but she hold my call for 30 minutes and cut the call without any information
I also complaint for blocked my account on 01/11/2019 against reference no-in[protected] but not resolved yet.
I request you to take a strict action against ms. Roshni, so she will know that time is most valuable for every one & she do not repeat the same mistake in future & i will also want to know what the action you take against ms roshni
Thanks

I'v ordered vivo z1 pro mobile on 23rd october.. And that evning in my flipkart app there are showing online payment option.. The screen shot is attached. What is that shows... There after i paid 12990 rs by google pay.. Money debited from my account but in the flipkart app there are showing cash on dilivery... But may money didn't return back... My expected dilivery date is 26 october... I paid money by upi... So how can i pay cash on dilivery.. For your help more details i'v write down and attached some screenshots...in google pay app transection details are showing that flipkart has recieved money.. Plz help aa soon as possible

My upi id is : [protected]@oksbi
My payment date is : 23/10/2019 10:22 pm
My upi transaction id :[protected]
My registered mobile number : [protected]
My order name : meera rupareliya

Note : screenshots are attached

Thanks and regards

Not delivering my product. Customer center is not giving proper response keeps on disconnecting the call. Every time they come up with a different reasons for not delivering the product. It has reached my nearest hub 2 days ago. No delivery attempts have been made. I didn't get any call from delivery partner. And the delivery is shown as failed. They are not providing any details about the delivery partner. I've been complaining since 3 days but no progress. Very careless behavior. And this is happening with every order placed. They never give delivery on time. The customer support is of no help. It's useless as they will simply ask u to wait for ur order to get delivered. This is the only solution they have.

Resolve my pending issue soon and refund my money
R
Rohit kumar sahu
To cs, affiliate
15 hours agodetails
Dear sir/madam

I am rohi kumar sahu and my registerd number is [protected] and my concern about my product name is ‘nikon 5600d dslr comera for this product i am continusly calling to customer care from the date of delivery of my item they have just taking return request later on it is cancel sometime even they don’t understand what exactly my query atleast try to understand take correct return request for wrong request also one time return request is cancelled
Everyday i am calling but they are simply saying that give us 48 to 72hrs we will resolve your problem but still no responce from the team they are saying that we are taking a request for return and you will get a refund or else replacement but now i want my money i don’t want any replacement they simply saying
Soon you wll get a call back from the team but they are just giving me wrong promises till now i just belive on flipkart and you customer service is very bad i have been experience very bad the call center every time when ever i call they just giving me an instruction to wait for 48 to 72hr what is this i have been paid huge amount for my item and they have been taken return request and saying 72hr you will get a call after 72hr you people are just rejecting my return request what it is happen when i given 4times return request all 4 times return reuest is cancelled from your side now i want my money i dont want your incomplete product still my problem is not yet resolved today i am here this is the last escalation desk so thats why now i am here kindly refund my money and take your item back and resolve my problem as soon as possible just call me please on my registerd number or else you can contact me
On my alternative number and pleas check properly its really disappointed me almost 20days over and still my issue is not get resolved kindly resolve my issue soon.

My name ; rohit kumar sahu
Number ; [protected]
Order i'd ; od[protected]

Od[protected] dt 17 sep
Deliverd date 26 oct
Return id -[protected]
Picup 2nd oct
Refund dt 5 oct extend 11 & 13
Again 17 oct msg
"refund completed
We have completed your request for refund. Refund of ₹2090.0 will be added to your gift card wallet by oct 18."
Then extend 19 23 25 29 oct
Last msg
"inch dvd player
Returned

You raised 1 issue with this order
Refund completed
We have completed your request for refund. Refund of ₹2090.0 will be added to your gift card wallet by tue, oct 29.
When seller approved y not given up to 2nd nov plz see the matter

Order no: od[protected]
Expected date of delivery : oct 29, 2019

Ordered singer fm 1409 electric sewing machine through flipkart on oct 16th '19. The order was cancelled saying that there is a pin code area mismatch, even though the previous order were delivered to the same address. An earlier order for the same product was returned as the package didn't contained all the promised accessories.
Contact : [protected]

I booked a product which number is [protected].The delievery agent made call and asked extra Rs 40/- for product. But when I did not agree he called me his office. I could not go to his office . So he did not come my house with the product and returned the product.The delivery agent behaved me very rudely. I want that product.

I order redmi 8 on oct 17 11.17 a. M i ordered through cash on delivery and i paid through google pay on that time there was a technical issue of sending money few days the money was send to flipkart i received the order through cash i also contacted google pay and bank and also complaint to upi they says the money was received by flipkart yes bank day by day but no updates no resolution came from flipkart kindly refund the amount i waited for more than 12 days

Dear sir,
I ordered nokia mobile worth about rs.13499/ on 22.10.19 from flipkart. On 24.10.2019 i got product delivery message from flipkart, but didn't get product. I raised compliant in flipkart on 26.10.19, but no response from flipkart. Still i'm not get product. From flipkart costumer care they told we sending mail to you reply for that mail. But i didn't get any mail from flipkart. Couldn't update my email address in flipkart. No proper response from their side.