[Resolved] Flipkart — Samsung Galaxy On8 charging and heating issue | |||||
Order id - od[protected] I bought a samsung on8 mobile from flipkart on 31st may 2017. At staring the mibile kept the charge for whole day after use. But from last 3/4 days i was facing the charge drain issue. It looks like charge is decreasing day by day and also i am facing one side heating issue. Today i checked to return/ exchange this product but it was showing 10 days replacement only. Today is the 11th day but i was not able to return/exchange. I am facing this serious issue after spending 12990 to buy this mobile from flipkart. So i am kindly requesting flipkart if they can replace this product with a good one because it seems like it is a damaged product. I am liking this mobile very much but only for the charge and heating issue i want to replace this product. If you are not able to replace this product with a new one then i dont want this product any more you can return my money. I am kindly requesting to flipkart if they can replace this product it will helpful for me otherwise return my money i dont want any product from flipkart anymore. Thank, Rashmiranjan kuanr Mob-[protected] Flipkart a/c mail id - [protected]@gmail.com Was this information helpful? | |||||
Jul 24, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 21, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support Jun 23, 2017 Flipkart Customer Care's response We have interacted with the customer, he stated that he is facing a charging issue with the product and also overheating issue with the product so customer wants a replace so as per denied to create a return request as per replacement policy so informed to visit to ASC as per 1 Year Manufacturer Warranty and customer wants ASC so shared[protected], hence closing the case.
| |||||
 4 Comments | |||||
Comments
Sir I purchased online bike battery from flipkart and I paid 1114 rupees but flipkart send me damage and used battery I call customers care but nothing still.45 day's no answer
![]()
Reply
My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly
8 may ko ek Redmi note 4 mobile Liya but mobile speaker damage tha. Mai replacement ka request Kiya but abhi replace nahi Hua. I think flipkart is chit and fraud company. Replacement ka date 26, 31 June tha but product nahi mila... please help me.. ... ... ... ... ... ... .. ... ... ... ... ... ... .. .. ... ... ... ... ...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46700
Pending
0
Resolved
25440
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information