Flipkart Complaints & Reviews

On may 29... I bought a redmi note 4.in that phone a small line in the display.. Then immediately i applied for a return request... The flipkart customer care said that they will call by evening to verify the problem for the return request.. When they called i have said them in detail about the problem. They said some process like factory reset and system update and rejected the approval. And they said if the problem is still available after those processes then we can again apply for replacement. Then they have approved for my return request. And technician came for checking the mobile.. The flipkart technician took photo of the problem and gone. The technician must update the photo of my phone. But he didnt do it. The bangalore flipkart customer care said that the technician will update in 24 hrs. But he didnt update till now. Its has been 3 days... They are saying the same reason for tilll now. I dont know what to do.. Can someone help me to solve my problem.

I had ordered shock proof case for my mobile with order id-od[protected]. I want to return this because wrong product delivered to me. Since i am trying to return this on flipkart app & from website but due to some error its not returning. I spoken with your call center people but i am not getting proper solution from them. Instead of returning this product, they are saying to wait for more days until this error or issue is not resolve. I cant understand why you people are not returning this product. I want to return this & want my money back to my account within min 2 days. Kindly help

Return ID:[protected]
Purchase flipcart hdmi dongle display not work properly and not replacement flipcart 8 days ago no information flipcart help me sir Alert
Refund information required for[protected]
We require further information to process your refund. Please provide us the details.

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

Mobile no. [protected]
Email = [protected]@gmail.com...

I ordered the Vivo phone through Flip kart on April 29th. However I cancelled the order on May 8th.
Then on May 11th, 16th, 19th I got an email that Money has been transferred to my bank account.
I have been tracking with them and according to them return has been unsuccessful. Holding the money for last 1 month. No return yet. Please help refund.

Order id od[protected].
And return id for this request is : 28248381

But till date no money return or product replacement.

On opening the pack, it was found that the watch is not working and the courier delivery boy also checked it and found faulty/defective of the item, so the same was packed again and returned to the courier deliver boy for onward perusal. And subsequently also complain is raised vide above return id no 28248381

I ordered lenovo k6 power at 28 may 2017. Instead of mobile phone at 29 may
Delivery boy deliver me a piece of brick in the box. At instant i called delivery so many times but he didn't respond. A return file to the flipkart website but today i got mail that the seller can not fulfil your return request. This is totally humiliating. Totally disgusting. Not tolerable at all. Plaese do justice and help me out. Its a huge money for me. My order id order id : od[protected]. And my complain no. Incident: in[protected].

I bought tempered glass and flipcover from americhome seller in combo. The quality of flipcover is good but the tempered glass is broken and of another model. Americhome seller cheat me and deliver me a defective product so plzz take action against this seller this is the first time i have got a defective product.. Plzz flipkart give me the right product and take action my registered mobile number [protected].. Hoping for your favourable action.

Regarding the Order Id: OD[protected], made on Flipkart.com

The product is delivered (a water purifier), the estimated installation date was 30th May/2016, but nobody came to install and they are not replying to mails and calls and my product is remaining unused. Please help

Dear sir/madam,

This is bring to your kind notice, i placed an order on flipkart for voltas 1.5 ton, 5 star split ac on 18th may 2017 & it was delivered to me in hyderabad on 23rd may 2017, after rigorous follow up for installation one of their local partner by name suraya bhavani air cool who was sent by flipkart service partner jeeves for installation on 26th may 2017. Two teenagers out of that one may be a minor was sent for installation, they came at 8.30pm & they installed the ac & went off. However, i am not getting cool air from my voltas ac & i raised complain with flipkart customer care with incident number in[protected] but no one till today has come to check why cool air comes from ac. Everyday i call flipkart customer care & i get only false assurance that they will send technician but till today after 7 days no one has come up to check & fix the issue. Being as a consumer i am helpless now as i don't have any option left rather them calling flipkart customer care. I wish i should have bought ac from local showroom so that i would have got the service properly.
Please let me know what should i do now & let me know how to file a case against flipkart in consumer court for their this kind of treatment for their customer.

I'd order a timex watch worth 6749/- flipkart delivered it within 4 days. But when i open it, it was a cheap and used watch having prise tag of 2395/- then i told flipkart about wrong delivery, and ask for replacement. They send me another watch, a women watch having price tag of 1395/- Am like, is this a kind of joke. Is there anything which can give me satisfaction against the trouble that is caused by flipkart service.

Sir, in the recent past i have ordered products through flipkart in good deals in different periods.. Flipkart has cancelled all my orders saying pincode not serviceable.. Flipkart is cheating customers by providing cheap rates and not at all delivering them.. Because of this at a later pint of time i had to spent more to buy the same products in other sites or shops at higher rates due to already delayed order cancellations of flipkart. While buying in flipkart i compared to other sites and if if i found at a lesser rate even by 10rsalso i ordered in flipkart.. Now flipkart cancelled the order unilaterally and rates in other sites also higher by 10 to 20%.. Beause of flipkart i have to suffer time loss, monetory loss n peace. This became a habbit to flipkart it has already cancelled 3 products of mine and i don't know what will happen to my pending orders.in future i will never order from flipkart.. But i want flipkart guys to be taught a lesson and make them to stop cheating for publicity purpose

My order id:od[protected], my order date (30.05.2017), i receive my order on (02.06.2017), but i receive wrong product, i order a women watch but you sent a men watch, so i want you to replace this product. I attach the picture also please check. Please contact me on my mobile number or email address

From
Pooja rana
Mob:[protected]
[protected]@gmail.com

Very poor customer service, very poor refund mechanism, very poor order delivery.
Order id: od[protected]

I have ordered a battery for samsung grand prime, despite delivering the wrong material twice and taking the product back. The refund is not made yet.
Flipkart has wasted my time and money and effort. Though they have collected my bank details refund was not made till now and no calls have been made. So does flipkart earn 151 billion just by abducting money from all over the country without delivering even the product?

I would be escalating this issue to a higher level. If the issue is not resolved asap.

Today i am extremely unhappy and disappointed with flipkart. Being a regular customer of flipkart i dont expect this service from flipkart.
I have raised a replacement request for the samsung tv as its a defective one. I got the tv delivered on 30th may, 2017 and from the very next day, 31st may, 2017 it stopped working and has problems. Technician visit has been arranged by flipkart from jeeves instead of vendor samsung and i have been told that jeeves will open the tv and check the fault. I am ok with technician checking the tv but i cannot allow him to open or repair the tv and i want a replacement tv as per flipkart replacement policy.

As per the policy of flipkart if the tv is defective, it will be replaced with a new one within 10 days of purchasing the product. There is no mention of any tech visit. For your reference i am attaching the screenshot of what is written in flipkart in regards to replacement of any product.
I request you to replace the tv with a new set asap.

Saurabh jain
Registered ph no - [protected]
Email id - [protected]@gmail.com

Delivery
Worst app in the world
I am from one of the user if flipcart i ordered iron box in flipcart
I wait for one week is it ok but the order coming to the ongole the courier boy forgotten my order
Not in one day this situation happened in two days he not attempt my call also
App of life sir

I have requested for exchange for my defective dell inspiration a6 laptop but this people are not responding and sending msg as
'we tried to get in touch with you on to discuss the issue with order id but couldn't reach you.

Please call us on our toll-free number[protected] for further assistance if you'd still like us to help.'

This msg i got it twice but no proper response from technical team.
This is what this company is doing with his customers
They have a tat for the exchange of 10 days in this 1 week i have requested twice for exchange but for no reason they have cancelled the exchange
Request you to please look into the matter for the same

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

Mobile no. [protected]
Email= [protected]@gmail.com

Hello,
This in regard to my 4 orders which i cancelled and asked for the refund to be transferred in my bank. I have spoken to flipkart helpline numbers so many times and every time i have been told that the amount will be transferred soon. Please contact your bank for the same. I have visited my bak twice regarding this and there is no such refund being transferred.
Details of my products-
1). Sweet angel capri for girls self design. Returned on 3rd may 2017. Refund amount rupees 599.
2). Vagon women blue flats. Returned on 29th april 2017. Refund amount rupees 564.
3). Kraftie women blue flats. Returned on 15 april 2017. Refund amount rupees 534.
4). Dr. Sole women pink wedges. Returned on 13 april 2017. Refund amount rupees 629

Total refund - rupees 2326

It is highly disappointing that flipkart is behaving like this with its very old and regular customer. I hope to get my refund as soon as possible. Kindly transfer it into my wallet so that i can use it for my next shopping. Please do not force me to take some serious actions regarding this. Its been 1 and a half months and still my problem is not resolved. I have all my bank statements with me regarding this. So kindly resolve this issue at the earliest.

Rgds,
Mrs. Jagdeep kaur malik

I have ordered 3 products in last flipkart sale, However Who will gonna suffer if E-kart logistic will not deliver products, my all 3 products is in nearby location from last 5days, all product were gone out for delivery, but none of them delivered. After raised many complaints, Yesterday one of representative "Ashwini K" called me and given assurance that all products will deliver by Tomorrow (i.e. 30-MAY-17) (I have an Email Proof), But today also products was not delivered. Again raised complaint in evening, got a call from one of representative "Rithika M" saying that the one of product is untraceable so we have to cancel that product. How product is untraceable? Come on flipkart, are you mad or what.
Afterwards Supervisor Mr.Amit spoke; He admitted that fault is from logistic Team. However my question is for you flipkart, who is responsible for such things, you can't give me that products is same price that i had purchased. Even you can't give compensation because that not under your policy. So we can assume that customer buy products at own risk, If such thing happen, flipkart easily cancel the product and refund amount. That’s all from flipkart. It’s not all about money, Time matters; you have taken more than 12days. That 12 days matters. At the end if you can't deliver product, don't give assurance and make false commitment.
Today Flipkart cancelled my product and refunded amount, but here is my question, My money is with you almost for 15days. for that who will gonna responsible, and the time that i had wasted on you and mentally stress.
Seriously Not accepted from giant Flipkart.
Date of order:-May 17th '17
Order No: OD[protected]
Incident no- IN[protected], IN[protected]