Flipkart Complaints & Reviews

I ordered a BP monitor on 14th of May and was supposed to be delivered by 23rd of May. I did raise the concern with them but every time i get the response that it will be delivered in next 48 hours, like that it's been now a week.

Also when i call the wishmaster, He says that he does not have a clue about the order.

Please look into the issue.
Order Id OD[protected]

Thanks
Ankur

Really u all can do this much cheap activity.
Are u all known for this.
Now the level of water has moved to a high extent enough is enough.
First let me give a briefing.

Email: [protected]@gmail.com
Mob no: [protected]

Its been a week +2 day
I made order of nearlr rs14000 with order id od[protected]
And you all started the game. I had already 1850 rs my wallet money also in that before ordering.
Initially i purchased 1500 egv also. Nd now u all have freezed my account or say put it on hold without any kind of proper intimation and discussion.
I can not understand how u all can do this to me who has been using your services since 4 years and purchased items of lakhs of rupees.

And moreover i am not able to reply u all through my email as u all have blocked.
Still i have 899 in my wallet and can not use them
I am not able to generate my invoices and can not go for my order history.
Many address were saved dont have access to them also
Totally fraud u all are doing.

I had a long discussion with one o[censored]r senior executive junaid (Pune customer care center) and he apologized from flipkart side and assured me to make the things in usual manner.
Junaid mentioned that : sir u are a valuable customer to us and we will do our level best that such kind of issues does not happen in future i will make sure that u will be able to use our services as u were doing before.
Please be assured for it.
But all in water same was done from your social media executive abhimanyu. And now its time to move to court as u all are playing with the customers. I m sure that u all must be doing with many customers in the same manner but they might be not raising their voices against u all. But i m not going to be quite. Let me c till when u all will fight.
I have all the recordings o[censored]r executive which is more than enough to prove u all wrong.

Its totally monarchy

It was just a simple warning to u all before moving to court.
Be prepared
Jai hind

I had ordered Jabra headset on 26th of may which was shipped and reached to my nearest hub which is 10 mins away from my place on 27th on my request as we are going out on 1st june. I got message related to delivery on 27th and product not yet delivered till Monday 31st may.

I called customer care of Flipkart for about 3-4 times but none of employees were helpful nor they shared the contact of ekart logistics nor address. They say they don't have any method to contact ekart logistics internally. Plus the backend didn't even lodge my request for delivery to ekart.

The employees were not at all helpful with any proper response. The employees name : Sumit, Anoop and some lady was there.

When I called Flipkart on 31st I requested call back and employee named Anoop called me back. I said him I am not going to recommend Flipkart to anyone after this incident and after call I recieved message saying "sorry we couldn't call you back"... What does that mean did he deleted my call from Flipkart system that he spoke to me and was not helpful?

I have all screenshots attatched..

Flipkart — the freebie offer have been cancelled by the seller without any intimation, faking offers on flipkart.

On may 2017 i've ordered 1 gopro hero 5 on which gopro 3-way grip/mount was free, later on after placing my order (24hrs) i got one email as the freebie has been cancelled by the seller. I contacted customer support for that and i logged a complaint against. I called them thrice but no resolution from customer support and they are asking to wait every time i called. Worst experience ever. how this can be possible so it means they are faking with the offer. Very pathetic

Kevin basil

[protected]

Kevinbasil.[protected]@outlook.com

My Flipkart account linked with mobile number [protected] has a order on 'asuras the tales of vanquished' which was supposed to be delivered on 23rd May. But it was delayed. So I created a complaint in Flipkart regarding this on 25th May but they kept on escalating this without informing me. And today is 31st may. Every time I call the Flipkart they simply say a schedule for call is planned and please wait for it.i am so frustrated with these waitings.

Flipkart.com has first cancelled my product (Ceiling fan) and when i sec. Time booked it then they hiked the price. Now, fan has been delivered but half part is white and half is brown. Now what to do??
They have also charged me with delivery cost and not delivering the exact product in spite of showing that product available on the site. Please take strict action. Od[protected] items)

My mom has ordered shoe for my brother. We have not checked immediately after receiving the packet. Once the delivery guy left, we checked that there are 2 different shoe in the box. This is disgusting. We need a refund or replace the shoe as 2 different shoe are of no use to anyone. We received it today that is May 30, 2017. Order number is OD[protected]. ARROW BLUE 10 SIZE SNEAKERS.

I have bought Adidas ALCOR shoes for 1849 rps. By mistake i ordered the wrong size shoes. I requested a return . I received a pickup and refund update message. Its been 7 days and the pickup man didn't came to pickup the shoes.
Flipkart has the worst servie as compared to other online shopping sites.
They have worst pickup service, worst delivery service.

I ordered tenda d-305 router for home. I was said that they will be delivered in 7-8 days. But at the end of 6th day, when i tracked the details of shipment, i came to know that the product was "undelivered due to incomplete address".

If the address is incomplete, how could they confirm the order at the first place?

Hello,

Recently buy one aquaguard superb uv+uf 6.5 l uv + uf water purifier and after delivery installation people told me my frnd this is not a ro and your requirement not a full fill please return and but another product.
Same day send the request please return the product and refund the money or upgrade the product for best quality.
Flipkart reject the request and told this is your mistake and as per the policy amount not refund.
This is issue share the sachin (Ceo) but he is ignore the issue because amount already received.
Request you to please pick up the product and refund the amount.
This is effect my personal life and my friend ship.
Totally loss amount 10k
This is my mistake i am not ready all policy?
Flipkart divert to policy.

I have placed an order which was on the 6th of may. The eta for product delivery was between 27may -29th may, i called flipkart cu support and the person who picked up the call says that the product is getting delayed till 15th june and on top of it he is making fun of what i was saying.
This is not acceptable,
Flipkart sends me a message that we tried to deliver the table and you were not available (False info)
I wanted to gift this table to someone and i will be humiliated now because of the company

Hello,
I have received the order of my intex fitrist pulzz
With order no :- od[protected],
But as mentioned in the flipkart add a free extra band with small screw
Driver is absent in the box,
I have ordered as i was getting a extra band with it, but receiving
Nothing free as mentioned in the add, i am hardly dissappointed flipkart.

Regards,
Shubham d tayade
Customer

Mobile no. [protected]
Flipkart id : [protected]@gmail.com
Item puchased : moto g5 plus
Order no. : od[protected]
Date : 16.03.2017
No. Invoice has been received on email as promised by site. Requested 7-8 times. No assistance from customer care. Every time msg. Popped up that invoice has been emailed. But no email has been received. Promotional email are coming continuously. Even they send me survey email. While i complained for e mail.

Dear sir i would like to cancel my order because of wrong nighty selected.plz cancel my order. My order number is OD[protected]. Plz confirm to me after cancelling my order this my nunber [protected]

I have purchased three suits vide order no OD[protected] dated[protected]. The suits we received is not matching as described on the website.
So we requested for the Return & Refund from flipkart. But every time they are cancelling the return request from their side. So we call the customer care executive on the toll free no[protected] to resolve the issue. But what the customer care executive has said is really shocking to me. He said that '' vendor can also cancel your return request''. This is really harassment for me. If we are the purchaser and we are not getting the right product as described on the website How the seller can cancel our Return & Refund request?
So we request the flipkart to resolve the issue as early as possible.

I received a damaged sansui 80l fridge worth rs7700 on 13th may. Even the flipkart technician who visited, certified that the damage is irreparable n has to be replaced, bt flipkart has failed to arrange for the pick up n r not taking any step to refund the money. They r not even replying to my mails. On phone call every time they ask for 72hr time n in 72 hrs they fail to take any step and again some other executive picks up the call n again asks for 72 hrs time. But nothing is happening. If flipkart can't handle return of bulky products then it should stop selling it. Kindly do take some necessary steps so that i receive my money back.

Dear Sir/Ma'am,

I have ordered a Google pixel (quite black) mobile from Flipkart.com worth Rs. of 32149/_ on 15th of May 2017. Because o[censored]nsuccessful eexchange of old phone I didn't get the product and cancelled it. On 17th of May 2017, I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account within 26 May 2017.

I waited till 27 May 2017 but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to Axis Bank Customer Care and they said they have not received any refund from Merchant Flipkart.com.
Again I called to Flipkart.com and asked for the ARN number and they had given me one Reference No and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the Reference number and the refund which had never ever happened.

I again called to Axis Bank Customer Care and told that Reference No. which I got from Flipkart.com but Axis Bank guys were unable to see any details using that number

I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that Refund has been done from Flipkart.com. Your bank is lying your money, Kindly contact to your bank.

Below are few more detials:

Refund reference number: 74056637138713757312145
Refund date and time: 17 May 17 09:07:58 PM
Payment mode: Axis Bank Credit Card
Ticket No: IN[protected]

Thanks and Regards,
Jawed Salim
[protected]

I want my headphones replaced.
I had it delevered in delhi but now i am in vikasnagar dehradun for vacations.
What i should do to replace it.
When i place it for pick up all nearby pincodes are not exisisting for u.
Now what do i do to replace it.
Your service is so poor that not even in dehradun you are giving your service.
My present pincode is 248198.
Delevery is eleigible here but no pick up.
Now what do i do tell me.
My money is worth and i want the product replaced.
Reply me fast.
Or tell me to complain in consumer court.

I was ordering a pair of multi color lungis on Flipkart. I filled out everything. Then I chose to pay using net banking and the bank was United Bank of India. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I send an email to Flipkart and got no response. I called at the toll free number and the IVR gave an assurance that I will get a call back. Still no response. What should I...

I ordered refrigerator through flipkart and i requested return of the product and it has been approved by flipkart. They told that technician will visit to your house then pick up of the product will be processed. The technician did not come till now and when i call to flipkart they are telling that sorry we cant approve return and they want reasons itseems as they mentioned free and easy return on website... This is very poor service by flipkart.