| Address: 560037 |
| Website: www.flipkart.com |
Recently i purchased RedMi Note 4 on Flipkart, on 15th May 2017, Order ID - OD[protected],
First time i got defective product, Scratches on Charger surface and Speaker issues. So i contacted customer care and asked for refund they gave me replacement for it. But in repalcement also i got defective product only one speaker is working, camera issues and Brightness Issues, now i am asking them refund they are not giving.
If customer do not like product or get defective product then customer can return it and get refund. i am returing withing time period. They are saying we cant take any kind of request now.
Instead of giving refund they are asking me to go to service center of MI and get issue solved, why the hell i should go i paid for new product not defective, please help me to get my money back.
I want Refund. such a bad experience i got wasted my time and energy. i m regrating i purchased from flipkart. dont want your product. I WANT REFUND.
Jul 1, 2017
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
May 27, 2017
Updated by snehab04 I want one more replacement or refund my total amount, i will not go to service center, i have not paid to do that its your job to sell quality tested products, rather than asking customer to visit service center's, its your responsibility to make sure that if customer buying product first time he/she should get good product no matter you provide replacement earlier or not. If you do not have stock for replacement then arrange it. GIVE ME MY MONEY BACK FRAUD PEOPLE.
May 28, 2017
Updated by snehab04 Flipkart denying to take return request for RedMI Note 4 Mobile which i purchased recently .
Asking to visit service center and get it solved. Shipped me defective mobile in replacement. I contacted them many times since i purchased this mobile they are simply saying we dont have option to take return. How come is that possible ?
They are fraud. Nobody is taking any action against it from flipkart. Simply denying it. This mobile has brightness issue also and its pixelating which is not good for eyes. This is major issue how can they ignore it. I want refund.
Please help me get my refund as soon as possible.
Verified Support
May 30, 2017
Flipkart Customer Care's response Will update back
Verified Support
May 31, 2017
Flipkart Customer Care's response The return request has been approved for the refund once the pickup is done refund will be initiated. Case stands resolved.