Flipkart Complaints & Reviews

I have ordered a Lenovo VIBE K5 Note from Flipkart which got delivered to me on 4th June . Then after using one day it started showing software issues. Then I called the Flipkart customer care executive and asked for help and they provided me with online solution and told me to try and if that doesn't work out then they will replace my product.After following their instructions the issue still persists and again I requested for replacement and they accepted my request with a technical visit of the phone. After the technical visit I am still facing the issue and want to replace the product but now I can see the request taken for replacement is cancelled by Flipkart on the basis of the technical visit. As per Flipkart replacement policy they will replace the product if the product is found faulty but they are not taking my replacement request now.

So I told them I don't want replacement now I will return the product, so they are saying it is not possible.

So what can I do now ? Please help.

Thanks
Tapas

Hi team,

I have order joombox grooves blue wireless bluetooth headset from flipkart on dec 2016, when i ordered it showed six month warranty. From last two month my headset is not working, so i searched many service centers to claim warranty.. I found nothing..

Now what should i must do, say flipkart. Just waste of money spending to you, atleast amazon and snapdeal are better than you.

Please provide an solution for this warranty issue.

Order id: od[protected]

*note: my mail id ([protected]@gmail.com). Please resolve my issue as soon as possible.

Regards,
Ramanjeet

From

Thanga. Anbalagan,
(Movement section)
No.9 conronsmith road,
(Opp. Gopalapuram play ground)
Gopalapuram – 600086

To

The manager,
Quality controle,
Flipcart india limted

Respected sir,

Sub : micromax x916 – memory section problem - requested
Repalce the handset –reg.
(Invoice no : f007brj[protected] dated 09.06.2017)

*

I have purchased (Order) one no. Micromax x916 mobile hand set on 09.06.2014 6.53 pm. Billing invoice number is f007brj[protected] dated 09.06.2017 _ 6.53pm). (Imei no. [protected]) handset was delivered on 12.06.2017 afternoon.in meantime the hand set memory card section is fault. Because all good condition memory cards was not recognized. So audio player does not supported or not working. Please sir, the above damaged music palyer handset must be changed such as good condition mobile phone.

Yours faithfully

Thanga. Anbalagan

I called so many time to customer care and senior authority - every time they saying one we will resolve my problem till now it pending i not received any amount after cancellation my product.

Order no. Od[protected]
Dt:15/05/2017

Called sbi - around 20 times and flip cart cs even seniors around 100 times - till now i not get my amount

Sir,
I am placed order for purchase of an i phone se gold as per order id od[protected] through our mobile app. The item received on today (12/06/2017) by cod. I get a faulty product ie the display not working.

I request that necesery direction may be give to me for replace the item
For getting a right one.

Thanking you

Anlkumar ak

I ordered 2 moto g turbo mobile and when delivered i found these to be the diffrent to the one moto g turbo i was already using. These does not seems genuine products seems like they are delivering refurbished mobiles. I was able to get the replacement for the 1 while when requested for2nd one, no one contacted and the return request closed on next day. I called their help desk after 3~4 days and now they are saying u have already passes the 10 days replacement warranty so need to visit motorola help center for any issue. If i had that much time to visit service center i could have bought the mobile from the market it self. Though i first raised the return request with in 10 days and now as the mobile is faulty and they are not ready to replace it. Please help.

Order id - od[protected]

Od[protected] received different item flipcart say that they refund after pickup but there is no pickup done
Flipcart courier boy come and say i can, t take different brand
But i get different brand... My amount was still no refund... I, ll never purchase agaain from flipcart i was so disopinted by the service they provide.. I think flipcart loose their goodwill becoz of ekart courier service

I have placed an orderfor philips fidelio headphones which are being sold by seller: choice online for ₹3499. Today on 12th june 2017 i have received the package and the first thing i have noticed was the seal was broken and when i have opened the package there was no product at all. The box was empty. I tried calling them thrice and the customer support are saying no refund is possible and only a replacement and i agreed for that as i just need the product. They said of raising a complaint on this and when i checked the account it is updated as return is rejected. They deliberately put me on hold for more than 10 minutes and i was on call for 30 minutes. The money i have spent is from the death benefit received by me due to my father passing away. We are three in our family and my mother is an employee. I just need the refund or the product. Please help.

I don't know whether i will get my solution. Because calling from 4-5 days in customer care they cannot help to solve my problems. If they cannot solve problems why they are sitting over there?? Just kick them out don't waste your money on then.. Today i spoke to a lady from customer care she is so first as she will catch a train. Half of her word is difficult to understand.
Now coming to my problems. I am not able to buy a product as cash on delivery options is not available. Please make it available so that i can buy a product. Hope my problems will get solve soon.

Order id - od[protected]

I bought a samsung on8 mobile from flipkart on 31st may 2017. At staring the mibile kept the charge for whole day after use. But from last 3/4 days i was facing the charge drain issue. It looks like charge is decreasing day by day and also i am facing one side heating issue. Today i checked to return/ exchange this product but it was showing 10 days replacement only. Today is the 11th day but i was not able to return/exchange. I am facing this serious issue after spending 12990 to buy this mobile from flipkart. So i am kindly requesting flipkart if they can replace this product with a good one because it seems like it is a damaged product. I am liking this mobile very much but only for the charge and heating issue i want to replace this product. If you are not able to replace this product with a new one then i dont want this product any more you can return my money.

I am kindly requesting to flipkart if they can replace this product it will helpful for me otherwise return my money i dont want any product from flipkart anymore.

Thank,
Rashmiranjan kuanr
Mob-[protected]

Flipkart a/c mail id - [protected]@gmail.com

Order i'd is : od[protected]
I ordered the o3+ facial kit which contains 5 items, and i received only 2 items from the kit.
I raised the issue with flipkart 6-7 times but each time i got response that this is under non returnable category so seller is unable to return.
The price is rs. 3964 which is not a small amount. Several time the customer executives hang up the call without even listening the issue.

My order id is od[protected]... The address mentioned in my order details is 750/14 patel nagar civil lines ludhiana, punjab. By mistake the pincode entered was of gurugram. Now no one from your side is willing to listen to this situation. They never cross checked the address (As there's no such place as ludhiana, punjab in gurgaon). Infact your customer care team wants me to cancel the order and re place the same but for a higher price. They are not even willing to give me the same deal.
:- they are not willing to re route the product to me in ludhiana

:- they are not willing to deliver it in gurgaon, which i told them to deliver to a friend of mine

:- they are not willing to give me the same deal

I mean what a joke is it? Try ordering something from amazon, and you will realise what customer centric is.
So lets not prove that we are some indian online store and reply me asap

Purchase product: longitech b175 wireless mouse
Tracking id: fmpc[protected]
Delivered on[protected]
Paid through canara bank debit card (Visa)
Transaction id:[protected]
Amount: ra. 539/-

Transaction was failed so i paid by cash. But in bank it shows 539 was successfully debited.
But i did not get refund of this amount.

Od[protected], i placed this order in 8th of june through cod, but later in delivery day i got a notification that i can still pay for the order online and i did the payment through net banking, then flipkart showed failed payment but the amount was debited from my sbi a/c, i talked to the flipkart customer executive he told me that he is no seeing any payment done, it was a father's day gift for my father so i made another try to pay online, this time through other bank, hdfc, but same thing happened. Flipkart debited amount from both the banks but still they are showing no payment done for that order. I losed around 42k rs but not got the product delivered as the delivery boy told no payment is showing... I lost my money twice and also unable to gift my father, very much depressed with flipkart... I can give them bank confirmation numbers if they need it, it clearly shows that amount was credited to flipkart.

Hi, i ordered this table from flipkart and it came without any screws or drawer handles. Regarding this for the last two weeks i am trying to get an answer from flipkart and they insist on not providing any kind of proper response. Every time i get in touch with customer support, and try to get a call back, they do not call you back and send an apology sms instead.

When i try to write mail to them asking for the status, they keep saying the issue will be resolved within 24 hours and it never happens. Here is a flipkart ticket number given by an executive i spoke to on phone: in[protected].

It has not been resolved and the customer support has been absolutely abysmal and pathetic. Please try to resolve this issue as soon as possible. If not, i will have to move legal with my complaint.

I had some amount of 8990 in my flipkart wallet which was refunded by flipkart and they turned flipkart wallet into phone pe wallet money i tried ordering a lenovo phab 2 plus mobile on 30th may and today its 10th june more than 9 days when i contacted flipkart they told me write a mail to phone pe wallet i wrote a mail they told me wait for 9 days they are not contacring me directly and they are not evem responding to my mails and the executive is telling wait wait my patience level of waiting is gone i need my money its not in 100₹ or 10₹ its nearly 9k these both cmpany's especially phone pe wallet is a cheater company i have attached the mail screen shot

I have purchased samsung galaxy on next but quality of phone is not good apart from this fingerprint sensor is also not working, battery backup is 6 hrs approx, camera quality is too worst. This phone is exclusively launched on flipcart so i was not able to view this phone on any outlet earlier to buy the phone when i have logged complain engineer were appointed but engineer were not visited at my palace when i have taken follow up from flipcart the executive told me that status is showing here engineer were visited at your site and no any problem were found when i have asked for documentary proof of engineer visit they told me that sir you don't worry again i am appointing engineer for visit.
I have bought new phone from flipcart and facing that type of issue. So i am totally dissatisfied with service of flipcart.
So, requesting you to look into the matter and availed me my refund.

I ordered gold dust wardrobe which cost 4000/-, but i received the product of evana wardrobe which is a low quality product. So i make return for the same item for 5 times but the next day they my return request will be cancelled by filpkart. This is pure nature of fraud happening to many customers in india by flipkart. They r cheating people by supplying low quality product.
So you should refund the amount and take back the low quality product.

Hi sir/madam,

I feel cheated, helpless and miserable for the last 15 days when i made an order from flipkart an apple ipod 32 gb worth 19998 and instead of that i got jsut a beard trimmer whithour any box or other accessories just packed in a polybag. As soon as i opened the product, i filed for the replacement request and the seller rejected, then again i filed the request again got rejected and then i got the option for trefund on the flipkart web portal and since 29th may i've been calling the flipkart customer support but they don't help me at all they just say in 24 hours it will get resolved, the wrong product will be picked up and the refund will be initiated but that never happened.

I've reached them through social networking also, but still no luck, they have made by life miserable. I used to call them twice a day for last 12 days but they keep on saying "please be carefree we will solve your problem" but they are not doing anything.

It's not about a 500 or a thousand rupees, it is about 20000 rupees product, i'm very helpless.

Please help me. Order details are here below also the snapshots from the flipkart web portal.

Order id : od[protected]

Flipkart incident number : in[protected]

I filed a consumer complaint @ https://www.consumercomplaints.in/flipkart-order-apple-ipod-20000-inr-but-receiv...⇄

But the flipkart team marked it closed without concerning to me.

Waiting for the help!

I have booked mango people sun glasses from flipkart vide order id od[protected] and the same has been received by me on 09.06.2017 in the evening. When i opened the packet i found one of the left side glass of sun glass is in cracked. Please look into the matter and change the broken piece as soon as possible.

Regards
Surinder pandita
H. No. 108/6 ews colony lower roop nagar
Jammu [protected]