[Resolved] Flipkart — wrong product delivered (mobile)

Deepshah08

from Mumbai, Maharashtra

Address:

400064

I ordered a realme xt for 18999 and it was delivered today . The package was already open and there was another handset of htc that seemed to be used. When i complained and processed a return for the product... They mentioned it as issue is resolved and return request cancelled. How can they resolve the issue without talking with me or sending an email. Please help me out... I previously ordered 3 phones and all were in right conditions but i guess just this sale of big billion days proved to be faulty. Please help me i have been duped of 18999

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Oct 18, 2019

Complaint marked as Resolved

My return request has been accepted and it is in process flipkart said they will replace by 13 October. This was said to me before but still the delivery boy came to my house and refused the pickup. This is the worst kind of service. I still don't have the product in my hand

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2019

Flipkart Customer Care's response We will revert on it.

Oct 06, 2019

Updated by Deepshah08 Flipkart is not reverting back... Instead what all i have to do is just explain each and every executive the whole matter for hearing we will help you and they don't. My replacement requests were cancelled twice

Oct 10, 2019

Updated by Deepshah08 It has been 10 days since i filed my complaint. They're just least interested to resolve issue. I want my replacement asap

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product was missing in the package. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 26 Oct 19. Hence, closing the complaint form our end.

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Comments

pappu mama

from Mumbai, Maharashtra

Sir, this product is not working properly and it suddenly switched off. I tried to start it but all in vain. It is malfunctioning within 6 months. Will my phone get replaced with the new?

pappu mama's reply, Sep 21, 2019

Sir, this product is not working properly and it suddenly switched off. I tried to start it but all in vain. It is malfunctioning within 6 months. Will my phone get replaced with the new?

jainsatyam

from Jodhpur, Rajasthan

My flipkart account block without any reason i have some money also in my flipkart gift card
my flipkart account details here
email - [protected]@gmail.com
mobile - [protected]

jitendrakushwah16

from Bhilwara, Rajasthan

Hello
i have a peter england shirt mehroon color but i was found wrong item because our delivery boy fraud and miss. behaviour so i have raised a complaint order return but no redolution
please help me