Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
Resolved
25483
Unresolved
21631
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1140

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vickkster
from Noida, Uttar Pradesh
Oct 2, 2019
Resolved
Report
Copy
Resolved

I tried to book a mobile phone on flipkart during sale and it was booked but after sometimes its seller cancelled my order then i ordered again but still they are cancelling my order. I think this sale is fake and flipkart is doing fraud with its customer on the name of "the big billion days sale". They cancelling every order which is having big discount so that they can just take money and hold it for sometime and use it. Its a fake sale. I want my order to be accepted and shipped as soon as possible.

Account linked with email - [protected]@gmail.com

Order 1 no. Od[protected]
Order 2 no. Od[protected]
Order 3 no. Od[protected]
Order 4 no. Od[protected]Fresh order still in pending)
+4 photos
Nov 5, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 26, 2019
Flipkart Customer Care's response
Hi,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Your kind understanding and cooperation appreciated.
Same thing happened with me. I ordered 4 different things one of which contains a mobile but they cancelled my order and I still haven't received the refund and now they have blovked my account. They are foing a fraud in the name of Big Billion Days.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nantu7044
    from Delhi, Delhi
    Oct 2, 2019
    Resolved
    Report
    Copy
    Resolved

    Flipkart blocked my account without any valid reason. I was trying to order a product. Again and again flipkart cancelled the product. The product which i ordered is intended for my personal use only. I am using flipkart since 2013. All the products which i ordered from flipkart is in my home and i use them. At last my account has been blocked. I contacted to flipkart customer care. No one helped me regarding this.
    Name-nantu maiti
    Registered email [protected]@gmail.com
    Nov 3, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2019
    Flipkart Customer Care's response
    Hi,
    We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Harsha teja R
      from Hyderabad, Telangana
      Oct 2, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: 600126

      I have ordered a lg 7kg fully automatic topload washing machine from flipkart during big billion sale on 29th september 2019. Courier service delhivery was assigned for my order delivery.

      Flipkart showing order delivered but my product still yet not received.
      Tracking id:[protected]

      Please resolve my issue and provide me exact location of my order present now.
      +1 photos
      Nov 3, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 26, 2019
      Flipkart Customer Care's response
      Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the delivery and installation has been completed. Hence, closing the complaint from our end.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jeeva_D.Tharan
        from Delhi, Delhi
        Oct 1, 2019
        Resolved
        Report
        Copy
        Resolved

        I created my account a while ago using a mobile no. However I changed this number and it got deactivated.

        The issue is that when I try to change to new number, filpkart requires OTP from old number which is not with me.

        Please provide suggestion to resolve the issue.

        my issue is similar to this already resolved issue, however I'm unable use that solution.

        https://www.consumercomplaints.in/flipkart-unable-to-update-mobile-number-in-fli...
        +1 photos
        Nov 11, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 01, 2019
        Updated by Jeeva_D.Tharan
        My email id is [protected]@gmail.com
        Verified Support
        Oct 03, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajslith5
          from Mumbai, Maharashtra
          Oct 1, 2019
          Report
          Copy

          Address: D2, Anand dham colony.post krishna nagar, 281004

          I had ordered a mobile phone with the exchange offer. But the wishmaster reject my mobile at the time of delivery without any reason or a for a minor reason. The reason is colour fade on volume button. But it is not a physical damage. So i want a needful action which is against to Flipkart.
          +1 photos
          Oct 01, 2019
          Updated by Rajslith5
          The file is attached herewith which i had to be replaced. In which all the details and conditions are followed by my Mobile. My old mobile passes all the condition of Flipkart. After all my mobile is rejected from wishmaster side. So pls do the needful as soon as possible
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Deepshah08
            from Mumbai, Maharashtra
            Oct 1, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 400064

            I ordered a realme xt for 18999 and it was delivered today . The package was already open and there was another handset of htc that seemed to be used. When i complained and processed a return for the product... They mentioned it as issue is resolved and return request cancelled. How can they resolve the issue without talking with me or sending an email. Please help me out... I previously ordered 3 phones and all were in right conditions but i guess just this sale of big billion days proved to be faulty. Please help me i have been duped of 18999
            Oct 18, 2019
            Complaint marked as Resolved 
            My return request has been accepted and it is in process flipkart said they will replace by 13 October. This was said to me before but still the delivery boy came to my house and refused the pickup. This is the worst kind of service. I still don't have the product in my hand
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 02, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Oct 06, 2019
            Updated by Deepshah08
            Flipkart is not reverting back... Instead what all i have to do is just explain each and every executive the whole matter for hearing we will help you and they don't. My replacement requests were cancelled twice
            Oct 10, 2019
            Updated by Deepshah08
            It has been 10 days since i filed my complaint. They're just least interested to resolve issue. I want my replacement asap
            Verified Support
            Oct 17, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 27, 2019
            Flipkart Customer Care's response
            Customer raised a complaint stating that the product was missing in the package. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 26 Oct 19. Hence, closing the complaint form our end.
            Sir, this product is not working properly and it suddenly switched off. I tried to start it but all in vain. It is malfunctioning within 6 months. Will my phone get replaced with the new?
            pappu mama's reply, Sep 21, 2019
            Sir, this product is not working properly and it suddenly switched off. I tried to start it but all in vain. It is malfunctioning within 6 months. Will my phone get replaced with the new?
            My flipkart account block without any reason i have some money also in my flipkart gift card
            my flipkart account details here
            email - [protected]@gmail.com
            mobile - [protected]
            Hello
            i have a peter england shirt mehroon color but i was found wrong item because our delivery boy fraud and miss. behaviour so i have raised a complaint order return but no redolution
            please help me
            Helpful
            Found this helpful?
            3 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Puru11
              from Udaipur, Rajasthan
              Oct 1, 2019
              Resolved
              Report
              Copy
              Resolved

              My account is been blocked and irrespective of asking them to unblock it so that i can pay my pay-later transaction amount nothing is been happening

              I want to pay my dues but you guys not want to accept it what can i do in this situation

              Either give me access to my account or else i will not pay the penalty.

              I got the mail also by flip-kart at that time but as i was busy so i was not able to rply to them bur as of now if i am replying on it mail it is saying that the mail is no longer in use
              Nov 16, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 02, 2019
              Flipkart Customer Care's response
              Hi,
              Thanks for getting in touch.
              We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
              You can also check your order status here: http://fkrt.it/bqWLi~NN
              Hope to hear from you soon.
              Sir the problem is that in flipkart big billion days sale the original price of iphone XR of 64 GB varrient is higher than the original price of iphone XR of 128 GB.I want to take a strict action against him.

              account block on flipkart how I pay my due in paylater - Comment #3549651 - Image #0
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sunil atelya
                from Samalkha, Haryana
                Oct 1, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Akela khurd, Bhiwani, Haryana, 127026
                Website: www.filpkart.com

                Sir i have book a phone filpkart he is cancelled my phn and block my account. Sir i called form filpkart he not tell me any reason. They did not give me any information. When i spoke in custmer's career, i did not give any information and disconnected the phone without saying anything. Sir please do some solutioni am extremely upset in my. Thank you sir
                Nov 6, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 02, 2019
                Flipkart Customer Care's response
                Hi Sunil,
                We are sorry to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                Product received on 12.09.2019, front mirror broken, return filed on 14.09.2019, till 23.09.2019, product not yet picked up. called to customer care many times, chat with the customer care dept but no result. flip cart service deteriorated so much?
                Myself sonali,
                i brought redmi mobile from flipkart on dt.14/9/2019 against order no.OD[protected]
                expected date of delivery is over.
                no one give me feedback of my order status.
                such pathetic and worst service receive from your side.

                harassment ...
                Very upset ... After paid 16500 RS also I can't have my phone just because their app was not working ..( they we're giving me 500 RS fr my old phone) ., And they giving lots of excuses ... Worst service ... All flase claims
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aravind Sidhartha
                  from Mumbai, Maharashtra
                  Oct 1, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Rajagiri men's hostel, Ernakulam, Kerala, 682039

                  I have been calling all the day for information regarding my screen damage replacement has I have warranty still left bt there is no response from any 3phone numbers which I have contacted which one number made me to wait 20mins bt no response...and they are giving me different numbers to contact even I did that bt there is no proper response from any executive...I have already submitted a claim bt there is no response for even that...I'm attaching all the pictures and PDFs required . And my order ID is OD[protected]
                  +1 photos
                  Nov 18, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 03, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 26, 2019
                  Flipkart Customer Care's response
                  Customer raised a complaint regarding the replacement of damaged screen. We have interacted with the customer and confirmed the issue has addressed. Hence, closing the complaint from our end.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ronngs
                    from Kolkata, West Bengal
                    Oct 1, 2019
                    Report
                    Copy

                    I have ordered one Nike T-shirt from Flipkart, since last one month customer care experts were looking into my issue. Now they are saying return policy ended, they would not be able to help me on this. Do the needful immediately, T-shirt received in torn condition, two little holes present in the T-shirt. Flipkart is not helping me. My money stacked.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2019
                    Flipkart Customer Care's response
                    Hi,
                    Thanks for writing in. We're sorry to hear that you're facing issues with your Product. Since the product was delivered to you on 25 Aug 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
                    Oct 03, 2019
                    Updated by ronngs
                    First of all called support many times within the return window. But no one responded properly from Flipkart Support. 2nd thing, this is an apparel, service centre wont help. Dont share system generated response in social media, everyone is watching. My product return policy valid till 25 September. I kept contacting via chat channel also. Didnt receive any help. Having two holes in the product of Rs.2999.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sumana Dey
                      from Bengaluru, Karnataka
                      Oct 1, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hi, this is to inform you today at 11am i received a call from unknown number stating that he was from flipkart called due to refund of money which i wanted from flipkart since one of my order item not received but delivery message was sent to me. While calling he sent one text message which contains a link of google form where i was requested to fill up username, amount to be refunded and upi pin. I didn't want to fill up but he accused me if i don't fill then i won't get the money refund on behalf of flipkart. So i filled and submitted the form but the call was still ongoing and i asked when i would get the money. After this he responded that my account is on verification and it would take some time after that when i checked my account it was full blank. When i asked what was happening in my account he replied it is full verifying my balance and after verification i would get the full money. Within half an hour my account was full emptied and that guy cut the call. If this kind of fraudulent happens then its very difficult to trust online transaction portals. And for this i made a FIR to my near p.s so next step would be taken by law which can go to higher authority. For your reference i attached some screen shots of fraudulent activity.
                      +3 photos
                      Nov 5, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 03, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 26, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint regarding the the fraudulent activity on his account. We have interacted with the customer and requested customer to contact the cyber crime and raise a complaint regarding the same. Hence, closing the complaint from our end.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sagarkkdc
                        from Delhi, Delhi
                        Oct 1, 2019
                        Report
                        Copy

                        I purchase 4 shirts and two jeans from flipkart when i choose payment option debit card and i do the payment it was unsuccessful then i try second time and it was succesful in second time but money is debited from my account two times while payment is succesful only one time i need full refund of my money which was deducted by flipkart
                        My name is sagar singh
                        Order id is od[protected] payment was accepted by your debit card x0122 used on ecom at payu flipkart payments bangalore inin
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
                        My account also blocked from 2 months without intimation, accusing me of reselling which is not true. let start movement against Flipkart.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Neeraj Kajla
                          from Delhi, Delhi
                          Oct 1, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Maidan Garhi, New Delhi, Delhi, 110068

                          I have book the refrigerator in the exchange offer my order id od[protected], samsung 253 l frost free double door 3 star convertible refrigerator worth rs. ₨. 25000/-. According to the exchange offer they mentioned only that your old fridge of which brand and how much litter and it is a single door or double door. Further details are attached for your reference.
                          +2 photos
                          Jan 27, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 02, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Oct 12, 2019
                          Updated by Neeraj Kajla
                          I have book the refrigerator in the exchange offer my order id od[protected], Samsung 253 l frost free double door 3-star convertible refrigerator worth rs. ₨. 25000/-. According to the exchange offer they mentioned only that your old fridge of which brand and how much litter and it is a single door or double door. Further details are attached for your reference.
                          my compliant not solve till now.
                          Verified Support
                          Dec 26, 2019
                          Flipkart Customer Care's response
                          Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and informed that the order has been cancelled by the courier service provider as the exchange product was not per the seller exchange policy. Hence, requested customer to place a fresh order and closing the complaint from our end.
                          Sir,
                          My account [protected] is not open
                          I'm earn 1500 super coin with this
                          Account and me reward 3000
                          gift card please unlock my account
                          & Give my super coins my others
                          account. I'm note reseller bought
                          product family & friends please unlock
                          my account help.. thank you
                          What are you block my account. Please unblock my account.
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            Yadavsrinivas055
                            from Mumbai, Maharashtra
                            Oct 1, 2019
                            Report
                            Copy

                            Address: Mandamarri, Adilabad, Andhra Pradesh, 504231

                            I ordered nike sneakers in flipkart instead of that i received different brand and different product now am raising the complaint about the issue they are cancelling the return request several times and they not at all helpful and they saying that wait for that date wait wait and i requested that item mismatch i'll keep return but they not accepting the request and canceling the request for several times they did the mistake and we people have to suffer i think this is the planned to get money i kept my total pocket money for this
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 01, 2019
                            Updated by Yadavsrinivas055
                            I want to return this shoe and I want my refund then I wont use flipkart in my life
                            Verified Support
                            Oct 02, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Oct 02, 2019
                            Updated by Yadavsrinivas055
                            Still how many days u take to solve this again I my request got rejected today and said that we will reach u back in 72hrs what is this
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              from Mumbai, Maharashtra
                              Oct 1, 2019
                              Report
                              Copy

                              Address: Thane, Maharashtra, 401107

                              This product is cheat

                              Your shipment soudamini tanix tx6 tv box 2.4ghz + 5.8ghz wifi bt5.0 - black 4gb ram + 32gb rom android 9.0 media streaming device has been delivered. Please share your feedback here: https://help.delhivery.com/n/mZeibWlapFmZql5v

                              Need refund please
                              When called the cust care.. They only want to give replacement

                              Order id - od[protected]

                              Email - [protected]@gmail.com

                              No. [protected]
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 02, 2019
                              Flipkart Customer Care's response
                              Hi,
                              We are glad to inform you about your return of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 11 Oct 19 and the delivery of the product will be on the same day.
                              Oct 02, 2019
                              Updated by [email protected]
                              please take the product and refund the money.. dont want replacement for god sake
                              please take the product and refund the money.. dont want replacement for god sake
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AdvRajesh1959
                                from Dhanera, Gujarat
                                Oct 1, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Goyal Technologies Block 7 Near C4, New Delhi, Delhi, 110035

                                I purchased above from goayal technologies block no. 7 near c4 new delhi 110035 vide bill no. Facuur00000001 invoice date 15/05/2019. I installed this original key only 1 pc instead of 5. It was stated by the seller that if you install this key on more than 5 computers, it will be ineffective. So i installed it only in 1 pc. Now, i received message from microsoft that to activate windows. So i feel that the goyal technologies had not sold me original key and cheated me.
                                Nov 1, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 01, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 26, 2019
                                Flipkart Customer Care's response
                                Customer raised a complaint stating that the license key is not working. We have interacted with the customer and informed customer to contact the brand for further assistance as the license key is provided by the brand. Hence, closing the complaint from our end.
                                I ordered 9 items and placed order but it is auto cancellef without any intimation. I tried 3 times it happened same. Orders got auto cancelling, it's very annoying that too in flipkart big billion day.

                                Order Ids
                                OD[protected]
                                OD[protected]
                                OD[protected]

                                microsoft windows 10 pro original key - Comment #3548505 - Image #0
                                microsoft windows 10 pro original key - Comment #3548505 - Image #1
                                The flipkart website cannot verify my phone's imei. Please do check. The following photos have been attached below. The site seems to have a problem verifying my iphone. a

                                microsoft windows 10 pro original key - Comment #3548549 - Image #0
                                Plz activate my account
                                Learning Lover's reply, Sep 24, 2019
                                Plz open My account
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nantu7044
                                  from Delhi, Delhi
                                  Oct 1, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Dear sir/madam
                                  I am nantu maiti. I am using flipkart since 2013 and i am a active flipkart plus member.
                                  Flipkart blocked my account without any valid reason. They said that the product which i am buying from flipkart is not intended for personal use. But i am using all the product for my personal use. All the products is in my home. How can they claim that?
                                  Please rectify the problem.
                                  Oct 2, 2019
                                  Complaint marked as Resolved 
                                  No one from flipkart has either called me or Mailed me.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 01, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for getting in touch.
                                  We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                                  Hope to hear from you soon.
                                  Oct 01, 2019
                                  Updated by Nantu7044
                                  My email [protected]@gmail.com.
                                  And Please take it in account that I am not talking about order status. I am talking about my account blocking. I want to unblock the account. Help me regarding this.
                                  Verified Support
                                  Oct 02, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for getting in touch.
                                  We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
                                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                                  Hope to hear from you soon.
                                  Oct 02, 2019
                                  Updated by Nantu7044
                                  My Registered email [protected]@gmail.com
                                  Now Find the account details or you can find the account details from the order number OD[protected]
                                  I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
                                  Please advise how to clear this, so that I can make payments as before.
                                  I wish to make a purchase.

                                  blocked flipkart account - Comment #3548365 - Image #0
                                  I have ordered 2 mobile, 1 for my mother and other for my brother .Now flipkart blocked my account saying that I am reselling products. Without any inquiry, how can they block my account. I am not reseller. Please take necessary action on them. If I want to do so, I can create multiple accounts, why i use same account. Please check this. Thank You

                                  blocked flipkart account - Comment #3548607 - Image #0
                                  I am not able to login to my flipkart account since few days
                                  my email id is hari.[protected]@gmail.com
                                  all the products i have bought and purchased are either mine or for my colleagues, i m not any kind of reseller.
                                  So, kindly do the favour of correcting this problem

                                  blocked flipkart account - Comment #3548662 - Image #0
                                  Product not good use 2 to 3 day shoes coloure down.and request to change product but canncel my request
                                  Status Point's reply, Sep 26, 2019
                                  bad product
                                  I have booked an oppo f3s on 8/9/19 as per your offer but not yet received it.Paid Rs 1640/- through Visa card, SBI.Now10 days over already.Pl deliver it immediately or refund the amount as earlier as possible. Paytm showed money will send back if not delive the item
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  5 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prabhjot997
                                    from Noida, Uttar Pradesh
                                    Oct 1, 2019
                                    Report
                                    Copy

                                    Address: 134003

                                    On flipkart bbd i ordered one fila shoes one puma and one duffle bag. All we done cod. On 30 sept at 6:30 pm i recieved that my orders are cancelled. When i tried to login they said your account is blocked. Then i conatcted them on twitter customer care still my isssue was not resolved. The reason they give that it was not for your personal use. How flipkart decied that ut was not off my personal use. How one do with shoes and bag. If you dont want to deliver cancel it but why are u blocking my account. I was a plus user which i have bought before sale it was of not use
                                    +3 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 02, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for getting in touch.
                                    We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                                    Hope to hear from you soon.
                                    Oct 02, 2019
                                    Updated by Prabhjot997
                                    Your customer support is not helping me.My account i blocked by your side. I am a student.I jave ordered things for my family and you cancelled my all orders and even blocked my account.My reg id is [protected]@gmail.com
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mohanjadaro
                                      from Ponnur, Andhra Pradesh
                                      Oct 1, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Good morning sir,
                                      I ordered power bank on 30august but on 2 sep 2019 they blocked my account saying product is not available and my account got blocked. From 2 sep 2019 to till date flipkart customer support dragging saying that we will solve your issue in 3-5 days so and so date... But till now they failed to unblock my account
                                      Please help me
                                      Thank you
                                      +1 photos
                                      Nov 2, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 02, 2019
                                      Flipkart Customer Care's response
                                      Hi Mohan,
                                      We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vishnu k.K
                                        from Mumbai, Maharashtra
                                        Oct 1, 2019
                                        Report
                                        Copy

                                        Address: 560075

                                        Hi flipkart team,

                                        I was trying to iphone xr from flipkart, actually i ordered same phone from amazon at the price of rs.39999, the same day i saw the ad in flipkart saying iphoe xr selling the price of rs.36000, so i cancel the amazon order by blindly believing flipkart, then i waited till sep 30th till mid night to buy the same phone but with in seconds (Less than 20 seconds) its sold out. Again i tried on sep 30 noon 12 pm, the same thing happend to me this time also.
                                        (I have screen recordings for proof)

                                        I want to know why flipkart is doing this if you guys don't have the phone for this price, why you wasting my time and effort. I lost my sleep. Because of flipkart i cancel my phone from amazon. Flipkart did't mentioned it was a flash sale. Its disgusting approach the flipkart team is trying to do.

                                        I need a solution for this from flipkart team.

                                        Vishnu.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 01, 2019
                                        Flipkart Customer Care's response
                                        Hi,
                                        Since products run out of stock quickly during the sale, we'd recommend that you place the order as soon as you add it to your cart. That said, you can complete purchases and avail offers until an offer lasts or the stocks remain with the seller. Request you to use the 'Notify Me' option available on the product page so that we can let you know as soon as it's back in stock.
                                        Oct 01, 2019
                                        Updated by vishnu k.K
                                        The same way I followed. I also purchased many phones from Flipkart during the flash sale. I never faced problem like this. The iPhone xr sale is 100% cheating on your valuable customers like me. How can a person buy the phone in less than 20 seconds. And also it was showing some error. This is not fair at all. In the name sale Flipkart cheating customers.
                                        I need a genuine solution for this.
                                        The same way I followed. I also purchased many phones from Flipkart during the flash sale. I never faced problem like this. The iPhone xr sale is 100% cheating on your valuable customers like me. How can a person buy the phone in less than 20 seconds. And also it was showing some error. This is not fair at all. In the name sale Flipkart cheating customers.
                                        I need a genuine solution for this.
                                        I recently placed an order for Realme 5 with order Id OD[protected]
                                        and the amount was Deduced from my bank account with transaction remarks "ECOM[protected] PayU_Flipkart Payments" But the order was not placed and the money is also not refunded.

                                        flipkart big billion days cheating - Comment #3548362 - Image #0
                                        On 28.09.19 and 29.09.19 there was offer reflecting on flipkart elite for Samsung S10 90% off final price Rs.3, 999/- . I placed the order amount also debited from my bank a/c. But as per customer care there is no order placed on my a/c mobile no.[protected]. I want my refund back

                                        flipkart big billion days cheating - Comment #3548453 - Image #0
                                        flipkart big billion days cheating - Comment #3548453 - Image #1
                                        flipkart big billion days cheating - Comment #3548453 - Image #2
                                        I had order 2 saree for puja vacation, 1 saree had delevered properly but 1 saree is not delever yet.. Today 28 sept but still not delever to my address.. Expected delivery date was 25 september..
                                        I am attaching the document.
                                        Order id: OD[protected]

                                        flipkart big billion days cheating - Comment #3548508 - Image #0
                                        I have tried many times for Return the Product. But the Person not responding my call. This is my Order no Refund ID:
                                        [protected]
                                        My Mobile no [protected]
                                        Helpful
                                        Found this helpful?
                                        5 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit