Ford India Complaints & Reviews

The mail had sent before a month. we couldn't get a good reason and response . i am not convienced with their statement . im frustrated with their reply further please consider my statement . left pulling had happened before scratching but they given as due to scratching it was pulling left the description is stated in attached jpg ....

The steering coulmn of my ford figo has been changed by jammu ford for therre times but didnot diagnose the problem and the front two shockers are very noisy.They always take a hammer and hit them without diagnosing the particular problem.The allignment of the car goes out after every 700 or 800 kms..And the car has licked all the tyres....Now again the steering coulmn is giving noise an d the allign has also gone out.The cocerned authorities...

Hi,

I had brought my Ford Figo (HR26BG0264), to your South City Ford's Noida Sector -2 workshop for it's Second Free Service on 25/02/2011. The service engineer noted down the my complaints and assured that it will be fixed. I had few complaints like Rear Drum Making Noise, Clicking sound near the dashboard, Gear shift hard to move, Suspension Noise etc.
I got the delivery of the vehicle in the evening but...

I had booked a ford figo 1.4 LXI diesel car (squeese color) on 23/2/2011 by paying the full price at PVS automotive co.(P) ltd. Malappuram, Kerala.Till date the company has not turned up to deliver the car. With flimsy grounds they are dragging my case of delivery of the car though I have paid the entire amount in advance.At the time of booking they advised to remit the full price in advance to get priority for delivery. But nothing happened....

Dear sir,
I had given my ford ikon(KA05MB832) for servive to ford bodyshop service station in guindy,chennai.for giving the car i had to wait for 3 hours and when i gave the car they said it will cost me 16k but the the bill given to insurance company was 35000.they dint even bother to inform when the car was ready for delivery also the way they spoke to me over the phone was very disappointing,they also lost the bill of towing company...

My car, Ford Figo, got burnt by itself at 4:30 AM, 27th Feb 2011.
The response from Ford post inspection is abstract and disappointing, and they blame 'external factors' for the incident, without being exact. We think this is outcome of a manufacturing defect and would like a complete replacement and suitable compensation. Please find the original complain and the response and also the burnt vehicle pictures:

<Quote:...

i purchased ford fiesta on 14.10.2010 and i given first service at tirupati service point and on my car one dent accres and i shifited my car to nellore deler with my own cost, while purcahse my car they given assurence for any compliance they take care, but practicly they charged money to shiftig of car and i go for 2nd service one of head light bule not performed well i given complaint and they told very recless the vehcile require servy...

my vehicle VIN no. is BC82870 and rgn no. TN 61 A 4106 . Purchase from Rockcity Ford Trichy
Susee Premium Automobilels PVT
Trichy
mera concern no 10190937 hai. aaj gadi ko diye huye one week ho gaya hai. service center par wo log gadi ko repair karne ka 50% cash mang rahe hai . meri gadi ko liye huye 1 mounth hi hua hai. meri hi gadi me asi problem kyo aa rahi hai. mene ford name...

I have recently purchased the Ford Fiesta 1.4 Diesel from Harprteet Ford Delhi. My query relates to the music system fitted by the company. The system as per the documents supports Aux mode where I can connect my external source (audio source) to the music system but I am not able to locate the AUX input jack where I can connect my external device. Can you please help me

Thanks

S S Bola
[protected]@yahoo.com...

To-
MICHAEL BONEHAM - President and Managing Director, Ford India
NIGEL E. WARK - Executive Director, Marketing, Sales and Service, Ford India

Dear Sirs,
In reference to above subject matter, I would like to mention the pothetic service done on Ford Ikon and request for your immediate inter-vetion for resolution and support.

Vehicle Details:
Ford Ikon 1.3 CLXI Colour Silver
Reg...

We are having 02 Ford Endeavours & 01 Ford Fiesta.

In our city i.e at Bhuj there is a showroom of Ford and another showroom is away appx 60 Km at Gandhidham. Our concern is that whenever, we want to give our vehicle for Service, we have to go to Gandhidham which is 60 Km from us, because the necessary facilities are not available at Bhuj.

And whenever there is any requirement of replacement of any spare...

FORD ENDEVOUR REG NO [ KA 09 P 0979]
NATURE OF FAULT ; I HAVE LOST ALL THE KEYS
I LEFT MY FOR ENDEVOUR IN LATHANGI FORD PVT LTD ON BANNERGATTA ROAD BANGALORE FOR MAKING NEW KEYS THE SERVICE ENGINEER NAME MANI TOLD ME IT WILL COST 7000/RS AND 1 WEEK TO 10 DAYS TIME I SAID DO IT .AFTER 6 DAYS I CALLED HIM HE SAID NOT YET FINISHED IT WILL COST U 10,000/RS I SAID GO AHEAD AND FINISH OFF AS SOON AS POSSIBLE BECAUSE I LIVE 200 KM...

I, Mr. Mitul Kantilal Shah, have purchased Ford Fiesta from your showroom on 15th December. Registration No. is GJ-15-AD-6788. I want to know you that Due to small accident, I had to send my car to your company's service station ,situated at Vapi GIDC. Insurance company has already completed its formalities like survey and assessment on 29th January. Service station's employee told me that without such parts, he cannot start repairing...

Respected Sir/Madam,
I would like to bring your kind notice that the drivers taking their vehicle from Ford Company at Kancheepuram district and going toward the Chennai City especially towards the Tambaram East with their fellow staff seemed to be rushing recklessly at a very high speed without any concern about the other people travelling on the road.
It occurred with me while passing the Velachery road in Tambaram East, the...

Dear Sir,
On 29th Jan’11 I gave my car for servicing at the Satara Service Centre in Pune, Maharashtra. I had to file a claim since the car had met with a minor accident with a minor dent on the left hand side (which was barely visible) & the car doors had been scratched. The claim papers were handed over to the Service Centre on Tuesday i.e. 1st FEb’11, I was told the car would be delievered on Saturday or latest by Monday....

I have purchased Ford Endeavour 4x4 Auto vehicle.

I have been facing following problems:

--- Lagging in the Auto Gear Shift.
--- Under Power at times.
--- Slow Pick up and gives lots of jerks
--- Wheel Alingment not proper
--- Noisy leaf suspensions
--- Wiper Blades Faulty
--- Engine Fault indicator appears at times

I have purchased the car in July 2010,...

HELP ME
im sunil reddy frm hyderabad...
i hav endeavour 4*4 model 2005..
im facing problem wid heavy black smoke nd low pick up...
der is no solution in show room..
i cleandup my turbo.. it increased some wat pickup.. much better...
u HAV ny solution PLZZZZ HELP ME OUT....
MY ID: rugger.[protected]@gmail.com
fone number: [protected]...

Dear Sir,
My name is Kamini R patel and car no GJ6 DQ 5936
We have heard a lot about ford and was under impression that they provide good service as their products, but i am disappointed, sorry to say so.
My free seat cover which already they told me but after 4 months I have not received from kargo and also RC book .
In followup of RC book they told me it is in our office but they hadnot call me or informe me...

I am shri Umanath L. Naik r/o h.no.02, Dhumase Menkure Bicholim, Post Colvale Menkure PIN 403513, had purchased car make ford figo 1.2 EXI EXi duratec from Caculo Motors Pvt. Ltd Panaji on 15.10.2010 but till date I have not received car mannual till date. I personalli visited more than five times to Showroom at StInez, Panaji and Severally request to dealer on phone but till date no solution. Please help....

Hi,

This Raja ravindra , I buy ed ford figo in the month of August 2010 now i realize that i wasted the money because of buying ford figo the main problem is ground clearance even after maintaining the recommended Tyre pressure also the vehicle is hitting the speed breaker .

I already escalated to Mr.Avinash or Ashish North region head ( Not remember his name) i am very much disappointed with ford figo due...