Ford India Complaints & Reviews

Bought a new Ford Figo Diesel on 6/6/11.Took for first service last week and was shocked to see condition o[censored]nderbody.Both Axles,Front Discs,Knuckles and multiple parts are badly RUSTED.Updated dealer and he said FORD is aware of this and term this as NORMAL.Taking the matter to consumer court for full refund of value paid and damages for inconvenience.
Request all FORD FIGO customers to get their vehicles inspected for RUST.All cars...

To
The Manager
Ford India Pvt.Ltd.

Respected Sir,
I would like to inform you that,I had purchased a FORF FIGO(TITANIUM) car from GANGES FORD,KOLKATA(W.B) on 25/03/2011. As per sale agreement showroom(GANGES FORD) promised to arranged to get SMART CARD from motor vehicle and Money has been taken for this. But now they refuse to do.
As per GANGES FORD advised car was produced on 18/05/2011 for first...

I am a manager in steel plant located at angul , approx 100-120 kms away from bhubaneswar .Ford sales persons impressed that FORD figo is car of the year and secondly will provide good service related and also looks of car is very good. Thus had just purchased ford figo from Capital ford bhubaneswar just 35-40 days back.On 9th of this month-July ,my car was touched by a dumper from non drive side due to which front wheel steel portion got...

sir,
i ,Alok khatri, purchased ford figo on 27 oct 2010 from gahlot ford, Ajmer . Unfortunately the car was accidented on 22 jun 2011 and i droped the car at your Ajmer workshop . The dealer and workshop manager commited me to call on the process of dismentaling when the surveyor will come but after my several reminders they dismental the car in my absence . I ask them why they were not call me ,they say we have no. of customers...

Dear sir

Greetings!!!

This is my forth vehicle (earlier 2 Maruti and one Hyundai Getz) and this time I thought let me go thru a world class brand. And in Punjab, at this point of time Figo is doing good.
Unfortunately with me, its all together a different story. I bought a new Ford FIGO (PB 08 BS / 6968) on 20 Nov 2010 from A.B.Motors (Bhagat Ford) and after my 1st service I found the vehicle has started...

Dear sir/mam,
>
> i am purchasing ford car facing many problems but company
> c'nt help in warranty period pl help me ,they demanding rs
> 1.77lac to repair my car in warranty ,i am attaching letter
> send to ford pl help me to solve this problem this
> huge amt i c'nt bear
> anchal khandelwal
> [protected]...

BRAND NEW CAR FORD FIGO PURCHASED ON 1.12.2010 AND COMPANY HAS COMMITTED THE MILEAGE OF 21+KM/PER LITER

BUT AFTER SIX MONTHS AND TWO SERVICES THE DEALER OFFICERS ARE UNABLE TO GET THE MILEAGE MORE THAN 15.2 KM/PER ON DATED 9.7.2011 AT BHAGAT FORD PATIALA.

DUE TO THIS TOTAL MILAGE LOSS TILL DATE IS MORE THAN 10000 AND I WANT THE MILEAGE MORE THAN 21 AS PER ...

Hi,

I have booked the ford figo on 22 Jun at fortune ford tolichowki. At the time of booking they promised to me it will delivered with in 2 weeks but i requested them to deliver on 10th July which is more than 2 weeks what they promised. My car loan also approved but just before days of 10th july they called and said it will take two to three weeks more ....

This is to inform you that I had purchased a new FORD FIGO (Diamond White) bearing registration number RJ14 CM 2116 on April 16, 2011 from K.S. CARS (P) LTD. After around 10-15 days I noticed that the colour of the Right Hand Side Front Door is different from the rest of the car colour. As soon as I noticed, I informed my problem to the Dealer. For about 2 weeks they misguided me and tried to evade the issue. But later when I pressurised...

My Ford Ikon was showing over heating for which i took it to NCR Ford Faridabad service center. They changed some fuse and next day handed over the car . Same day the car started heating once again. I was asked to tow my car to gurgaon service center where they changed the fan. After a month i faced same problem. When i took my car to NCR ford , Faridabad , i was told they couldnt repair the car and that i have to tow my car to NCR delhi...

Just to keep you posted I purchased a diesel figo exi model on 14 th june'11 and one of my friends took delivery of the same model on 2nd jul'11 and his vehicle has tachometer and mine doesn't how is this possible and why this differentiation.
Dealer tells me that mine is new model and his is old - my q is if my friends model is old then why was he asked to wait to 20 days after booking and I was given immediate delivery....

Hi,

I don't have any personal problem with either company as Ford or Ganges Ford as a dealer.

But After buying Ford Figo 1.4 EXI, I have faced lots of troubles and it is forcing me to lodge a complain or else take lawful action.


During my purchase of the car from Ganges Ford, Kolkata, I have been told that it will give 14-16 km mileage on an average within Kolkata City with AC.br...

FORD INDIA Pvt.Ltd
CHENNAI/ DELHI/ MUMBAI/ KOLKATA/ GUWAHATI

Sub: COMPLAIN OF FORD MAJPXXMRJP7M36266 FUSION 90J3A6AA VEHICLE
DILIP PATWARY & SONS, GUWAHATI
VEHICLE No. AS-01AF-9871.

Dear Sir/Madam,
We have purchased above model Ford Fusion vehicle from your Guwahati Dealer M/s- TI Motors Pvt Ltd. Bhuyan Mansion, GNB Road, Silpukhuri, Guwahati in the month of Febuary...

I purchased ford ikon TDCI diesel version model in December 2010 from ahmednagar, maharashtra. After driving this vehicle about 10 days i started realizing that this car is not running the way a new car usually run. I started complaining about my problem to the workshop, but till now my problem is not resolved.
My problem is - while driving the car engine stops at any point of time in the mid of the road. They call it misfiring. There...

hi,i am an illfated owner o[censored]r stupid car figo.a complaint cannot be rectified even after leaving the car for service couple of times.each time we tell the complaint,the attending personal easily tell come and give the car at the service centre next day,as if it is soo easy as the say.and on top customer satisfaction survey is taken by a group of jobless people in chennai,dont know y this survey is taken,for they dont bother to get back...

Sub: regarding deficiency, carelessness and misrepresentation in regular service of my ford fiesta rag no. MH 15 CD 9577..
Reference: ford fiesta rag no. MH 15 CD 9577 serviced dated[protected] vide invoice no: CRIAB0120400. K.M 45937.
Dear Sir
Under the above reference subject I most respectfully submit and invite your kind attention towards the actual fact of your company services.
1. That I own above mention...

I purchased Ford Figo car from Delhi Ford. The entire payment of vehicle was made by cheque. I received a call from Sh. Deepak of Delhi Ford on 10.06.2011 to collect the vehicle as the same is ready after fitment of accessories. I immediately rushed to Delhi Ford's Office in Bhika Ji Cama Place where I had booked the car to collect the vehicle. There I came to know that the vehicle will be delivered in their Vasant Kunj branch. Since...

RESPECTED SIR,
I LOKESH RAMESHCHAND GUPTA, I PURCHASED FORD FIGO ON LAST YEAR NOVEMBER, SIR BEFORE TWO MONTHS I MET WITH AN MINOR ACCIDENT SO I TOOK MY CAR TO XYZ SERVICE CENTER, I GOT MY CAR IN 8 DAYS, THATS OK, BUT MY CD PLAYER WAS NOT WORKING SO AT THE TIME OF GIVING MY CAR FOR REPAIRING I TOLD THEM TO PLEASE LOOK OVER MY CD PLAYER THEY TOLD ME THAT ITS UNDER WARRANTY AND WE WILL REPLACE IT BUT IT REQUIRE...

DEAR SIR,

MY CAR NUMBER IS GJ 6 BL - 1476. WE ARE SERVICE OUR FORD FIESTA IN YOUR RAJKOT FORD SERVICE CENTER. WE ARE PAY RS. 175000 IN LAST 18 MONTH FOR OUR CAR SERVICE & MAINTENANCE. EVERY TIME OUR COMPLAIN IS NOT SATISFY. AT THE TIME OF PICK UP & DROP FORD SERVICE CENTER IS WEST OUR TIME 2 HOURS FOR SERVICE CENTER CISTOME. AT THE TIME OF DROP OUR CAR FOR SERVICE & MAINTENANCE , WE ARE NOTE OUR EVERY MAINTENANCE...

sir,
i bought my car on may 1,2011. for last few days my car has some starting trouble as well as some problem in accelerating.while accelerating the car will stop with a jerk. i need a solution to this problm. please reply to [protected]@gmail.com....