Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

recharge on 23.03.2011 but i haven't got the balance till now. i have mail ( [protected]@ccavenue.com ) & ( [protected]@freecharge.in ) also but still not get the balance. today is 1st april 2011 don't know how much more time they will take.

Accelyst Solutions Pvt. Ltd., C-1, Udyog Sadan No.3, MIDC Central Road,
Andheri (E), Mumbai - 400 093
Email: [protected]@freecharge.in
ORDER NO. :1430042 Dated:[protected]

Entity Description
Mobile Number [protected]
Recharge Date [protected]
Recharge Amount RS. 50

Hi I have recharged my Loop Mobile with recharge of 54 Rs
The Transaction Amount is deducted from my account but i still i have not received recharge on my phone
Please do needful asap

Website : www.freecharge.in
Order number :10175319


Thanks
Virat
email: [protected]@gmail.com

i have made a recharge to an unknown no. by mistake.
is it possible to cancel that recharge,

Dish tv recharge on[protected]

Recharge not done. Money deduct from my bank account.

no any unsuccessful msg in my recharge history.

Please help me

name : Sandeep
my contect no. [protected]

Worst app For recharge.
It awlys deduct money from bank account and alwys recharge is not done.

idea mobile no.[protected] jiska recharge kiya tha wo hua nhi h . or mere account me se balance bhi cut gya h plzz reply fast me

idea mobile no.[protected] jiska recharge kiya tha wo hua nhi h . or mere account me se balance bhi cut gya h plzz reply fast me

Dear Sir,

Today at 1.05 PM i have recharged of Rs.51/- of my mobile no.[protected] with free recharge.com The Order id : FCVW[protected] but still my mobile is not recharges with the same amount.

In this connection i have spoke with reliance customer care they told that your transaction was unsuccessful/ failed but free charge website shows that transaction have been done.

Now resolve my matter.

Thanks and regards
Jaswant Singh

Freecharge.in — frod

totally ford

no recharge

Hi Team, Im suppose to get Rs 52 as talk time. But I did not get single rupee. kindly ensure talk time or money back into my card.

not taken any freefund promocode

Mo no [protected] not tken any number at any promocode

not recharge

Orfer id OFCVW[protected] oct 3 2014 i am this number recharge [protected] amount 50rs not sent

Pl read the mobile no as [protected]. which has been typed wrongly.

DEAR SIR/ MADAM
I HAVE MADE A RECHARGE FROM YOUR GATE WAY OF AMOUNT RS - 110/- FOR THE NUMBER - [protected] ON THE DATE 06.04.2011. MY BALANCE DEDUCTE FROM MY BANK A/C BUT I HAVE NOTHING GET IN MY MOBILE SO PLEASE GIVE ME RESPONSE AT MY MAIL ID [protected]@GMAIL.COM
PLEASE

DEAR SIR/ MADAM
I HAVE MADE A RECHARGE FROM YOUR GATE WAY OF AMOUNT RS - 999/- FOR THE NUMBER - [protected] ON THE DATE 16.05.2011. MY BALANCE DEDUCTE FROM MY BANK A/C BUT I HAVE NOTHING GET IN MY MOBILE SO PLEASE GIVE ME RESPONSE AT MY MAIL ID [protected]@yahoo.co.in. Contact me on :[protected]

I have made a recharge from your gateway of amount 333+10 for coupons from credit card on 5th of july. but till now the amount has never credited to my mobile account nor it has been refunded. plz reply to my mail ID: amrita.[protected]@gmail.com

I D Tandale made a top up for Dish TV recharge through my ICICI credit card on 13th Aug, 2012 for Rs 670/-through your sight(Accelyst Solutions-Avenue). Unfortunately recharge was not successful, over and above the said amount has been deducted from my credit card. Till date the refund is not received/ deposited in my credit card. Hence it is requested you to take immediate action on this prolonged delay for the refund.Details are as follows,
Ref. No7456882222715027701490 dt.13/08/2012 & Trans, ID 787690 at 10.44pm on13/08/2012. ICICI Visa Card for Rs.670/- My mail address is [protected]@yahoo.com.
Awaiting your reply. Thanking uou.

recharge not done but amount deducted

Amount 201 deducted and showing recharge done but still zero balance in my number [protected] Order id no. FCVA[protected] on 28 march 2015

Recharge failure

Dear Sir, I recharge my postpaid no. via freecharge with payment by axis bank debit card. Balance is deducted from my bank account but recharge failed. Please do something in this metter. thanks!

Recharged amount not forthcoming

An amount of Rs.107/- was recharged on phone No. [protected] on 03/06/16 as per transaction ref.No. IGOCCKTYP1 SBT No. GSBT [protected]G0 is not yet materialised. please look into the matter.

better to lodge a police complaint against these people.


although the amount is too small, but the site has to shut down and this will help a lot of people.

i am going ahead with this !

i to agree. this has happened with me also.

Hi,

Apologies for the issues faced by you.

This was unsuccessful transaction. Refund have been initiated. You will get the refund in 3-7 working days depending upon your bank's process.


Regards
Freecharge Customer Care.

recharge on 23.03.2011 but i haven't got the balance till now. i have mail ( [protected]@ccavenue.com ) & ( [protected]@freecharge.in ) also but still not get the balance. today is 1st april 2011 don't know how much more time they will take.

Accelyst Solutions Pvt. Ltd., C-1, Udyog Sadan No.3, MIDC Central Road,
Andheri (E), Mumbai - 400 093
Email: [protected]@freecharge.in
ORDER NO. :1430042 Dated:[protected]

Entity Description
Mobile Number [protected]
Recharge Date [protected]
Recharge Amount RS. 50

Freecharge — Fraudulent site

I had got a recharge done on 24th of june 2011. Till today, 12th july, no coupon has bee delivered. I have complained more than 15 times, but nobody replies on mail. On their site, a standarad system generated reply is sent saying please wait another 2 days.

Despite threats of approaching consumer court, nothing is done by them.

I would request others to not use this site at all. The owner is a fraud.

Hi,

Sorry for the trouble caused.

Please share your order no. for which you haven't received the coupons. will arrange to resend the fresh coupons.

Regards
Freecharge Customer Care

This site is fake, i recharged twice but they did not delivered coupons, after 20 days they are saying that they are delivered.But i didnot received, and receiver name is not my name.They are creating their own names
---
Order Id 3554543

Dispatched Date : 4th July

Via : First Flight Couriers

AWB Number : B55790671

Status : Delivered

Receiver : REDDY

Order Id 3650033

Dispatched Date : 7th July

Via : Aramex Couriers

AWB Number : [protected]

Status : Delivered

Receiver : REDDY

Guys!! Those who telling that they got recharge amount are from freecharge.in employees.. if any one got recharged then why would they come to complaint forum... tell me... freecharge.in people entering into the complaints forum to misguide consumers... Don't recharge with freecharge.in

free charges is vary pathetic service today i also order but their free cupon not worked such a

fakecharges coupon are not working

Cheaters.. They did same with me deducted my amount from account and now not returning even after many emails... It's better to lodge complaint against this fake co. Useless customer care

Order no FCMA[protected]

and the annoying part is on their site they have process where you have to enter your order ID, but that is to make people fool as it always show you that ID enter is incorrect.

by cheating public noone has successded...
i feel Ihave been cheated..
please anyone inmumbai can go to their office on our behalf.. we allw ills upport and pay you..
we need to get such ppl out...

they not returning my emails...

neways.. now i knowin India we need to check company before buying..
we do here in UKa nd US.. we chk rating...

withthis lesson I plan to open a site to register fake companies...

pleaes tell your frnds to google about nay company that seems new before doing nay transcaction with them..

thanks,

i have paid bill though freecharge.com but till now my payment is not credited. i am going to complaint in police as well as consumer form i am advocate.i will never leave them

my telephone no.25214297 rs.857
Order ID : FCLA[protected]

Fraudulent app

My Added Money was automatically deducted after 10 mins

Reviews in app are all given by paid workers

Do not get cheated

WONDER WHY THE GOVT IS NOT TAKING ANY STEP TO STOP THIS.

MY MONEY GOT DEDUCTED BY TRANSACTION ID[protected]

Coupons not available

I have made payment for couple of coupons, and thought of redeeming them after sometime as per my convenience. But to my dismay, no coupons are available now and neither are they being shown in my expired coupons list.

Refund my money deducted twice

I recharged from freecharge.com..and it deducted twice..Please help me out soon.. My mobile number - [protected].

My mail id [protected]@gmail.com and is being locked without prior notice. And I sent my proof based on your request still I unable to open my account. I deposited Rs.10000 for recharges, bill payments etc. I really worry about my money.Because I am getting the same information from freecharge in the following,
Dear Anbarasan,

Thanks for writing to Freecharge!

We understand that you are unable to access your freecharge account. We regret for the inconvenience caused.

This is due to our internal policy.We shall keep you posted on the development.

Thanks for your co-operation!

Happy FreeCharging,
Customer Success Team

www.freecharge.com

Please go through with this and let me know the reason and status of my money. Otherwise give me the solution where I need to complaint.

money deducted,but not recharged

My money has been deducted from my bank account on[protected].but i haven't been recharged. ORDER ID:FCVW [protected]. MOBILE NO:[protected]. Please solve the problem immediately.

Money not refunded plz help me

Sir i will to sundirect DTH but recharge on dated 13. 06. 2016 not done but amount is credit to acc. 2100 rs pls sir solve the problem...and msg. recived from to money refunded to your freecharge wellet acc. but money not refunded plz sir help me plz my. mob. no. [protected] plz call me sir 2100 rs sir big amount plz sir solve this problem...

i deposited 5000 but unable to pay bills please to help

i deposited 5000 but unable to pay bills please to help delay will case bills late and fine

Hi.

Apologies for the issues faced by you.

This was a unsuccessful transaction. Refund have been processed.It will take 3-7 working days for the refund to reflect in your account depending on your bank's procedure.

Regards
Freecharge Customer Care

I am using freecharge website(www.freecharge.com) from last 2 month, but when i tried on 27 March, i cant got recharge of DOCOMO. and Rs100 had been deducted from my account. Please check for it as am not getting my money back in my account. please do something so that i can get my money back.
Thanking you

my details are ...

Cyber Receipt for Shopping Mall Pmt Id :25913513
Payment Id : 25913513
Payee Name : CCAVENUE.COM / CHARGE
Payment Date : 27/03/2011 3:05 PM
Txn Amount : 100
Txn Status : Success
Txn Remarks : PRN1:, PRN2:, PRN3:, Recharge mobile no. [protected]
login ID on freechagre website: [protected]@rediffmail.com

www.freecharge.com — not getting my money back

i recharged my phone through the site 'www.freecharge.com' using my PNB debit card. At the end it says that recharge is not successful or the site gets hanged but the amount has been deducted from my account. i have already complained to the site but my problem is still not solved. and it happened twice with me. so i want to file a complaint against this site.

Hi,

Did you get the order id for your transaction? If yes, please provide me with the same.

Regards
Freecharge Custtomer Care

Respected sir,
I too recharged my mobile no. [protected] with an amount of Rs. 250 but it is showing recharge successful for rs. 25. i hav the reciept of rs. 250 and in my bank a/c also there is an deduction of rs. 250 but in my mobile no. only an amount of Rs. 25 is recharged.

My invoice no. is 1273195 (order id).

Pls help me .

xx

Sir,
It was in the month of may i had made recharge of 309 in my reliance number -[protected] and also ordered for free coupons. As soon as the transaction was successful i recieved msg that ur request cannot be proccessed at this time . I received coupons worth 40 rupees but till date my number has not been recharged . Pls help me for this Even while i m checking in my account i am not able to find the order id...

Sir
On 5/8/2011 I recharged my mobile [protected] with Rs 100 (Rs 10 more for delivery of the coupons) through www.freecharge.in. Amount had been deducted from my Credit Card account for the said transaction but my mobile was not recharged for Rs 100. Neither i had recieved the confirmation message of successful recharge on my mobile, nor any amount has been credited into my mobile as a recharge amount.

My bank account shows a transaction if Vafour of "ACCELYST SOLUTIONNS"

If there is a technical problem with the website and service provider then the delay is acceptable else I need my money get back asap.

I already complained this matter, but no action up to this time.

Please help me in getting my funds back

Regards

Roy Thomas
[protected]
Delhi

Freecharge.in — credit card no. show wrong

hdfc credit card no. show wrong

Tata Sky — Not getting service and charging huge amount of money

Hi,
My Tata sky a/c([protected]).
I have relocated to new place in maharastra,nagpur from bangalore.
1.within 48 hours the dish is not setup,i have requested on 16th july'10 and to day is 20th july'10 still it is not done.
2.as per TATA Sky relocation ploicy they will charge 350 rs ,if we carry the dish ,digicom,buster and the stand.
I could not carry the FOOT Clip or FOOT clump of the stand ,and they are asking 1000/-- rs for it.which is unbelievable and unacceptable.
That may be coast max 10 to 15 rs.
I will not pay more that 400 rs ,i have informed them but they have not done till date.
Every day i am makeing call and some times they are receiving and some times they are not receiving.
I have all the SR # or request number. which are as below.

I have written mails also but still this is not rectified.So finally i have to come to here.
Please help or guide me how to get out from this problem.
Thanks,
Arup

i dont think anyone will help, and this is not a platform to ask for help as your complaint is in july and you are waiting upto nov to get some response, my id is[protected] read my compaint too, lets do some thing to change...

FREECHARGE.COM — HAVEN'T RECHARGE MY MOB.

AS I HAVE RECHARGE MY MOB. THROUGH THIS SITE RS.110 HAS BEEN DEDUCTED AND I HAVN'T GOT BALANCE.........
THIS SITE IS TOTALLY FRAUD

Freecharge.in — paid but did not recharged

Hi,
I recharged my mobile via freecharge.in of Rs. 100. Neither the mobile no. got recharged nor the amount got reverted to my account. Also when I call to their customer care, they said "contact to operator not us. According to us, your transaction was successful".
what the hell is this ?
Please dont make any transactin with freecharge.in. They are very irresponsible and you may get loose your amount.


Your Friend (cheated by freecharge.in)

a recharge of 1010 was done towards the same number

Hi,

It’s incomplete transaction.

Refund have been processed from our end today. It will take 3-7 working days for the refund to reflect in your account.




Regards
Freecharge Customer Care

I have the same problem.Money has been deducted but no recharge has been done yet. And they have not mentioned customer care number . At the same time they dont bother to respond to complaint mails.

Hi,
I recharged my mobile via freecharge.in of Rs. 110. Neither the mobile no. got recharged nor the amount got reverted to my account. Also when I call to their customer care, they said "contact to operator not us. According to us, your transaction was successful".
what the hell is this ?
Please dont make any transactin with freecharge.in. They are very irresponsible and you may get loose your amount.
Name:-Jitendra agarwal
Mobile no:- [protected]
Email :- [protected]@yahoo.co.in
and pls send ur me ur contact no...

Hi,


Can you please provide us with the order id, so that we can have a look at your transaction.

Please feel free to mail at wilma.[protected]@freecharge.in


Regards
Freecharge.in

i have faced the same problem .recently[protected] i recharged my airtel currency for 200+ 10(service tax), but no recharge was done evan though my bank balance indicates that 210 inr ws deducted for the recharge.. .it is absolutely pathetic that they dont have a customer care number . i have written a mail to them regarding my problem, but they dont seem to bother...i want my money back...can someone please help me by giving any customer care number for freecharge.in?
regards
sandeep

http://www.freecharge.in — Amount deducted but cell was not recharged

Hi,
Myself Somnath Arora, I have recharged my mob.([protected]) rs.343+343=686 through online site http://www.freecharge.in on 2nd feb through netbenking amount was dudected from my bank a/c but there was no recharge done in cell. Can you help what should i do ? Can i go consumer court for this?

Freecharge.in — money deducted but have not received balance

i have recharged my vodaphone mobile no. [protected] on dated 11/03/2011 order no. 1241355....
but have not recieved any balance .pls reply asap ..


neeraj jain
pune
mob :[protected]

i have recharged my tata docomo rs10 mobile no. [protected] on dated 11/03/2011 at 11 pm..
but have not recieved any balance .pls recharge my no as soon as possible
name; vasu m
ref no;IG44113528
a/c;[protected] sbi bank
karnataka, mangalore
order no 1243627

Freecharge.in — Recharge not done and no refund

I submitted a recharge request for my airtel number [protected] for Rs 210. My account was credited with just rs 1 recharge and Rs 210 has been deducted from my account. Invoice number 1312407.
Please do the necessary refund and I will never make the mistake of entering your website again.

Neelanjana

Please send the concern in [protected]@airtel.in and mention the details o[censored]r complaint

I have also faced the same problem. Money deducted but no recharge done.. I think this site is a big scam.They dont even have a customer care no.
This site should be shut down by the govt.. Its a total fraud..

Hi..i have faced a same problem today-that's 20.03.2011, the amount has been deducted from my account but have not received the balance, but have received the message that the account is successfully recharged.
Pls. help.If any technical error then pls solve and revert back.

Regards,
neha.

Hi,

I face the same issue on recharging my phone yesterday night[protected]. I hope this site is not a fraud.

Freecharge.in — recharge not successful but deducted money from my debit card

i had recharged my mobile on 20march 2011 from freecharge.in my order no. 1383001 money deducted from my debit card but recharge was not done for amount rs. 100

Hi,

Greetings from Freecharge.in

This is successful transaction with the order id 54932281. Request you to give the operator id to your operator. They will provide you with the recharge.

Assuring you of best services at all times.

Regards
Freecharge Customer Care

the operator is saying recharge was not done

Hi,

Greetings from Freecharge.in

This is a successful transaction from our end .Request you to please speak to your operator regarding this as we only forward the recharge request to the operator. It’s the operator who has provided you the Re1 and not us.

If you check airtel website they do have a Easy Recharge for Rs 200 . Its your operator's fault for providing you the Re1 instead of the talk time.

You can check the information from :

http://www.connectindia.in/posts/show/1114093/delhi_plan_info-center-airtel-prep...⇄

Regards
Freecharge Customer Care

Freecharge.in — www.freecharge.in Complaints - money deducted no recharge

I had tried to recharge my mobile with airtel Rs 50 pack from your website.
My order no is 1395448.
The transaction was successful but till now I have NOT received the
talktime on my mobile no. I have already sent emails to customer care of
Freecharge.in with no response from their side.

Please address this issue urgently.

Regards
Manu Kumar Mittal

Hi,

Apologies for the issues faced by you.

We were facing issues with the Airtel recharges on 21st march but now its been resolved. We will provide you with the talktime today.

We hope we have sorted your concern now. Look foward to fruitful relationship with you.

Regards
Freecharge Customer Care

Freecharge.in — Recharge not done but amount was deducted from my credit card

Today half an hour back but still the refilled amount in not credited to my relatives mobile. Refill in unsuccessful and 1010rs has been deducted from my SBI credit card. I haven’t receive the mail for successful refill as well.
Please transfer the amount back to my card or refill the provided the number. Nor the amount has been transferred back to my credit card nor the refill has been done on the numbers. This site is a fraud


Mobile number : [protected] & [protected]
Refill amount : 1000rs + 1000rs + 20rs coupon delivery charge
Coupons : 8 coupons of Naaptol & 8 coupons of Dominos
Order Number: 1428147 & 1427638

Freecharge.in — Money deducted but Charge not done

Hi,

I have recharged my mobile with rupees 333.00 (Total amount 343 including coupon). I have got an email the transaction was successful but my mobile has not been charged. The order number for the same is 1393541.

I have sent multiple emails but didn't get reply to even one. I am finding lot of similar complains for Freecharge.in. This looks like a big fraud company.

Thanks
Jai Prakash

Hi,

Greetings from Freecharge.in

We were facing some technical issues with Airtel on 21st march, buit now its rectified.

For your mentioned transaction we will provide you with the talktime of 333/- today. Please confirm once you get it.

Assuring you of best services at all the times.

Regards
Freecharge Customer Care

Hi,

Apologies for the issue faced by you.

For both the transactions refund have been initiated, you will them in 7 working days depending upon your bank's procedure.

Regards
Freecharge Customer Care

Freecharge.in — not recharge my num..

maine mobile no.[protected], 110 & 100 rs se recharge kiya per hua nahi jabki mere account se debit hogaye freecharge.in ka koi bhi contact number nahi hai jisper call kar sake..29.3.11 10:55am per recharge karaya tha jiska abhi tak koi bhi nrep0ly nahi aaya hai,maine [protected]@freereecharge.in per mail request bhi ki per koi response nahi mila.ORDER NO. :1520707 amount 110 & 100.

your trully
surya sharma
cell no.:[protected]
add:a-43,sector-16,noida

Hi,

We apologize the inconvenience caused to you.

This is unsucessful transaction. Refund is done from our end. It will reflect in your account in 7 working days.

Thanks

Regards
Freecharge Customer Care

money deducted no recharge
hi tried recharging my account today phone no: +91 [protected]
user id yv.[protected]@gmail.com

via Net Banking the money has beend deducted but no recharge has been done by them

also they dont have any telephone number listed on their website to contact for customer support

regards

yv.Nagaraju

money has been deducted bt rechrge was nt successfull.
my contact no. [protected]
my user id- [protected]@rediffmail.com
via debit card .

Freecharge.in — no recharge value

I have recharged my mobile for Rs. 20 through freecharge.in through internet bank. My account has been debited by no recharge value found. A oxitransID-[protected] has been sent to my mobile by SMS requesting me to recharge later on.

Hi,

Can't get through your number. Please provide me with your order id. so that we can have a look at your transaction and help you on this


Regards
Freecharge Customer Care

DEAR SIR,

I RECHARGE MY MOBILE ON 6 APR. BY RS. 200 AND ALSO RECHARGE

RS 500 TODAY BOTH TIME AMOUNT DEDUCTED FROM MY SBI CARD BUT

BALANCE NOT RECEIVED SO PLEASE TRANSFER MY AMOUNT OF RS, 700

TO MY SBI ACCOUNT. MY MOBILE NO. [protected] PLEASE DO NEEDFUL

THANK YOU VERY MUCH'

FreeRecharge.in — Money deducted but no balance added to mobile no.

I had made order for recharge my Airtel no for Rs 100/-, i had selected HDFC netbanking for payment option. Total amount of Rs 100/- was deducted from my HDFC account but no balance is credited in my mobile no.

Freecharge.in — No charge but money deducted from account

I recharged my MTS data card([protected]) with 999 on 30th of April two times.The data card was not recharged even once but the money was deducted from my account twice that (1009+1009=2018). I did not receive the recharge receipt from FreeCharge as I have received for other recharges earlier. I am not sure what to do as I have got no reply from anywhere yet. I have sent two emails to them.
My order numbers for the same are 2111887 and 2112211

freerecharge .in — money deducted but not recharged

343 Rs deducted from the A/C but no recharge ge yet, and no coupons received by last recharged amount -333

www.freecharge.in — Money was deducted but recharge was not done

Hi,

I have recharged through the Freecharge.in for my no +91-[protected], but the amount was deducted and its was not recharged.after deducting the amount its shows error.

How can i get back my amount ....? please let me know.

ranga.[protected]@gmail.com

Hello Freecharge,

Order No.2102560 from CCAvenue
=========================

It is unprofessional behaviour from your organisation that none of my email has been responded yet. This is not at all unacceptable from esteemed company like you. I fail to understand why no feedback on Order No.2102560 has not be provided. From last 15 days I am sending emails to you and this is my Tenth Reminder.

Here I would like to inform a amount of Rs.361 has been debited to my HSBC Credit Card XXXX-XXXX-XXXX-5203 under Merchant Name as "ACCELYST SOLUTIONS-AVE MUMBAI IN" but no recharge amount has been credited to Vodafone mobile #[protected].


Transaction date Posting date Details Amount (INR)

April 29, 2011 May 2, 2011 ACELYST SOLUTIONS-AVE MUMBAI IN IN 361.00


You are again requested to please investigate the issue at the earliest.

Regards

Rohit



----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Wed, May 11, 2011 9:35:14 AM
Subject: Fw: Order No.2102560 from CCAvenue (Ninth Reminder)


Hello,

I have not heard no news from your side onOrder No.2102560. No recharge of Rs. 351 had beed credited to Vodafone mobile #[protected] yet. Could you investigate my concern as Rs.361 already debited to my HSBC Credit Card.
Regards
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Tue, May 10, 2011 1:32:19 PM
Subject: Fw: Order No.2102560 from CCAvenue (Eight Reminder)


Hello,

Any update on Order No.2102560?

Regards

Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Cc: Arun Sethi <[protected]@yahoo.com>
Sent: Mon, May 9, 2011 2:08:43 PM
Subject: Fw: Order No.2102560 from CCAvenue (Seventh Reminder)


Hello,

Could you please confirm if a recharge of Rs. 351 has been credited to Vodafone mobile #[protected] via order #2102560?
As of now no amount has been credited at above number but amount of Rs. 361/- already debited to my HSBC credit card.

Please action and provide feedback at the earliest.

Regards

Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sun, May 8, 2011 12:49:44 PM
Subject: Fw: Order No.2102560 from CCAvenue (Sixth Reminder)


Hello,

Any feedback to share on this Open issue against Order #2102560?
Regards
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sat, May 7, 2011 11:58:50 AM
Subject: Fw: Order No.2102560 from CCAvenue (Fifth Reminder)


Hello,

Please update the status on Order No.2102560.
No amount of Rs. 351/- as recharge is credited to Vodafone mobile #[protected].
You are requested to kindly provide feedback on this order. I have already provided all relevant information at below email for your reference.
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Fri, May 6, 2011 8:19:58 PM
Subject: Fw: Order No.2102560 from CCAvenue (Fourth Reminder)


Hello Helpdesk,

Could you please update me on status of Rs. 351/- Vodafone recharge to mobile #[protected] against Order No.2102560?
No amount has been credited to above mobile number yet. I have not received any correspondence from your side via email or courier.
Neither I have received any coupons for this Order No.2102560


I would like to inform a amount of Rs.361 has been debited to my HSBC Credit Card XXXX-XXXX-XXXX-5203 under Merchant Name as "ACCELYST SOLUTIONS-AVE MUMBAI IN"

Transaction date Posting date Details Amount (INR)

April 29, 2011 May 2, 2011 ACELYST SOLUTIONS-AVE MUMBAI IN IN 361.00


Please arrange to provide me reversal for Rs. 361 at the earliest.

Regards

Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Tue, May 3, 2011 3:04:51 PM
Subject: Fw: Order No.2102560 from CCAvenue (Third Reminder)


Hello,

Could you please update me what is current status on Order No.2102560?

Regards

Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Mon, May 2, 2011 10:05:04 AM
Subject: Fw: Order No.2102560 from CCAvenue (Second Reminder)


Hello,

I have not heard any news from your organisation on my below query on status against Order No.2102560?
Regards
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sat, April 30, 2011 11:59:56 AM
Subject: Fw: Order No.2102560 from CCAvenue (First Reminder)


Hello,

Could you please update me on status of Rs. 351/- Vodafone recharge to mobile #[protected]?
No amount has been credited to above mobile number yet.
Regards
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Fri, April 29, 2011 2:37:50 PM
Subject: Fw: Order No.2102560 from CCAvenue


Hello,

Could you please confirm if recharge of Rs.351/- got executed to mobile #[protected]?
I have double checked but recharge amount is not yet credited to said mobile #. The order #2102560.
Please investigate and inform the latest situation about this order.

Thanks
Rohit Handa




----- Forwarded Message ----
From: "[protected]@ccavenue.com" <[protected]@ccavenue.com>
To: [protected]@yahoo.com
Sent: Fri, April 29, 2011 2:14:12 PM
Subject: Order No.2102560 from CCAvenue

Dear Customer,

Thank you for your order from www.freecharge.in

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'Accelyst Solutions Pvt Ltd'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@freecharge.in.


ORDER DETAILS: Merchant Site URL : www.freecharge.in
Order Number: 2102560 Order Received: Apr 29, 2011

Total Amount : INR (Indian Rupees) 361.00
Visa Account Holder : ROHIT HANDA
Billing Address : (As entered by the Customer)
B-7/5 RANA PRATAP BAGH
Delhi New Delhi
110007 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@yahoo.com

Hi,

I have been recharging my mobile from last 4 months and never had any complaint, i got my coupons within a weeks time and in the first month i had an issue wherein amount was deducted from my account and i didn't get my recharge on my cell, when contacted customer care for it i got instant reply and my amount was credited within 2 business days.

i disagree with the above comments.

Thanks,
Dinesh B

www.Freecharge.in — NO recharge about amount get deducted

hi ,
i recharged my mts datacard for rs 999 from www.freecharge.in . The amount got deducted but the recharge dint happen. i have sent 2 mails to them but not got any reply from them.

Money was deducted but recharge was not done
Hi,

I have recharged Rs.60 through the Freecharge.in for my no +91-[protected], but the amount was deducted and its was not recharged.after deducting the amount its shows error.

How can i get back my amount ...? please let me know.

www.Freecharge.in — Recharge amount not received

recharge not done of INR (Indian Rupees) 120.00
this is the second time i am using this website and yet its not recharging my mobile neither it is refunding the amount,
please do the required

my order number : 2608416
Order Received: May 23, 2011
Customer's Phone Number : [protected]


Amit Kashyap
amitkashyap.[protected]@gmail.com

I didn't get the recharge of 20 Rs in my uninor number though the amount was deducted from my account. I got the coupon but not the recharge. I want the recharge or my money back. My Order no. is 2654047

hello,

i recharged my mts datacard for rs 100 from www.freecharge.in . The amount got deducted but the recharge dint happen. i have sent 2 mails to them but not got any reply from them.

My email id is [protected]@rediff.com

recharge not done of INR (Indian Rupees) 100.00
this is the second time i am using this website and yet its not recharging my mobile neither it is refunding the amount,
please do the required

my order number : 2787565
Order Received: May 1/june/ 2011
Customer's Phone Number : [protected]


prateek sharma'
[protected]@rediff.com

www.freecharge.in — Money deducted

Hi on 14th March I had recharged my mobiles with the below details

Phone Amount
[protected] [protected]
[protected] -- 198
[protected] -- 222


I had used citibank credit card to recharge, but in my bank statement its showing of 3 transactions where 222 is showing twice.
When I contacted citibank they had given APPROVAL NUMBERS for the transactions they are
Amount Approval numbers
[protected][protected]
232 954905
232 936645
208 653505

Even in my freecharge account its showing only 2 records. So please let me know what was the issue and credit back with my amount.

For this i had mailed to [protected]@freecharge.in nearly 20 times but there is no response, what is the customer care number ?

Regards,
Kartik
[protected]

Freecharge.in — not recharged

sir,
I had recharged for Rs 50 for my docomo number [protected] on 3rd of this month the money was debited in bank account. But my phone was not recharged. After i paid the money online from my bank my server was re set so iam anable to locate my order id. Iam attaching my bank statement. PL do the needful and refund my money

(03-Jun-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11FBCW540IG53123544 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00 54,746.80




Thanks
Bhama

Hi,

Sorry for the trouble caused.

There is one more transaction of 222/- on 14th march, with order no.1276439. It is a failed transaction. Refund is initiated from our end today, it will reflect in your account in 3-7 working days as per the bank's process. Request to please wait till then.

Thanks for your patience.

Regards
Freecharge Customer Care

Hi,

Sorry for the trouble caused.

The order no. is 2843068. Its unsuccessful transaction. Any amount debited from your account will be credited in your account in 3-7 working days as per the bank's process.

Regards
Freecharge Customer Care

ok in that case i will contact you after one week.

But this is very funny, untill we post here you people wont give any response? I had mailed to [protected]@freecharge.in for 20 times but there is no rely and there is no customer care number also. So obviously we can say its FRAUD.

www.freecharge.in — deduct the money without recharge

Dear Sir

This has reference to my order no. 2639476 & 2639736 by which i have
given a request to recharge of Rs.121/- + 10/- courier charges twice
dt. 25.05.2011 on mobile no. [protected] (Vodafone prepaid).

Unfortunately i have not received the amount in my mobile but i was
debited for Rs.131/- + 131/- = 262/- from my State bank of India ATM
Debit card.

Therefore, please recharge my mobile or credit my above amount in my
State Bank of India account.

Your immediate reply & necessary action taken on the above matter will
be highly appreciated.

Regards

Saurabh Dwivedi
[protected]

www.Freecharge.in — Recharge not done although money deducted from account

I did online recharge for my cell for an amount of 200Rs from Freecharge.in. I was charged 210Rs for the transaction. The amount was debited from my account by i dint receive the recharge nor the free coupons as promised in the site. The ORDER No. is 2836432.

on 11 th of june i have recharged with 219, 219, 87, 219, and again on 12th of june with Rs.125, 125
but not a single recchrage was succesfull..
my money has been deducted from my account.
my order nos are 3049973, 3050583, 3050554, 3060360, 3061565, 3061639 respectedly.
pls give me my money back..

Hi,

Apologies for the issue faced by you.

Order id 2836432 is a failed transaction. Refund is processed from our end today. You will receive it in 3-7 working days as per the bank's process.

Request to please wait till then

Thanks for your patience

Regards
Freecharge Customer Care

Hi,

Sorry for the trouble caused.

Your both the orders are failed. Refund have been processed today from our end today.

Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund)

We value your relationship with us and would request you to wait till then.

May we request you to please let us know if you do not get the refund within 7 working days. We would be more than happy to chase it on your behalf with the payment gateway.

Pl write to us on the below link if you have any issues in future.

http://www.freecharge.in/CustomerSupport/upload/index.php

Assuring you of best services at all times

Regards
Freecharge Customer Care

I did online recharge for my cell for an amount of 200Rs from Freecharge.in. I was charged 210Rs for the transaction. The amount was debited from my account by i dint receive the recharge as promised in the site. The Ref. No. is [protected].

Thank you

Freecharge.in — Amount not recharged in mobile but balance deducted.

Hi,
I had recharged Rs.1010 amount from the site freecharge.in twice, which makes it a big amount of Rs2020
which has been credited from my credit card and debited in your account on 9th June,2011.
Order number-2991099
I haven't got the recharge, and to top it
there is no response from your side inspite of mailing twice to [protected]@ccavenue.com and [protected]@freecharge.in.
There is no telephone contact support available too.
If I dont get a response on this ASAP, I'll definitely take it to the consumer court, I'm really furious at this fraud.

Hi,

Sorry for the trouble caused.

Will arrange for a call back to solve your issue.

Regards
Freecharge Customer care

hiiiii
my money was deducted rupees 65 but ididnt get recharge amount [protected]

Could some one please help me finding a customer care contact number. As it becomes frustrating at time sto wait for a response when you want to get the account recharged immediately but have a dependency on some details expected. Like for me the issue currently is to confirm if the tata sky connection could be recharged through freecharge or not??

Freecharge.in — money charged without recharge

I have recharged online my mobile number [protected] from www.freecharge.in where I pay 110 rupees for 100 rupees recharge on[protected] evening.

They have charged 110 rupees and I didn't get money in my mobile balance upto[protected].I have sent mail at [protected]@freecharge.in but didn't get any responce.
Please do needful

Regards

Nitish

Hi,

sorry for the trouble caused.

Order no. 3410108, done on 27th June is failed transaction. Refund have been initiated from our end. It will reflect in your account in 3-7 working days depending on your bank's procedure.

Regards
Freecharge Customer Care

Hi,

Refund have been transferred to you bank on 21st June with refund reference no. 381773. Request you please check with your bank. In case you have not received the refund please send us screen shot of your statement from 21st June till date. we will take this forward with the payment gateway.

Pl write to us at http://www.freecharge.in/CustomerSupport/upload/index.php

Regards
Freecharge Customer Care

Hi freerecharge.in,

I have recharged for my no [protected] for the amount of 60, the money is debited from my account but the phone is not credited with the balance.Please do the needful
thanks

I reacharged for Rs 249 (for mobile[protected] and Rs10 for coupons and it was deducted my from my bank account, but the web page says transaction was declined by bank, but it was deducted from my HDFC bank. Reference no from my bank for this transaction is[protected]. Here are transaction details from my bank.
11 Jul 2011 CCA11GCQW905-Avenues India Ltd[protected].00

Note: I observed that HDFC took lot of time to process this transaction, probably freecharge.in/CCAvenue got timedout from HDFC, but HDFC kept on processing and they succeded. Looks like this is more of website integration issue and anyone o[censored]s could run into this issue. It is a shame that these websites can't test these simple scenarios that involve financial details. These kind of things keep even professionals to stay away from such websites.

Hi i did a recharge on 7 July 2011 for 560 INR.
Order number was 3666979. I didnt get any amount recharge but the account has been debited with the same amount. Please look into this

Vodafone — fraudulent debit of charges and no refund after several reminders

i purchased a new vodafone connection on[protected] week back , with my Blackberry i was confirmed by my seller and vodafone customer care that i get a free one month BB service worth Rs 399 , but these have been deducted from my prepaid recharge and even after several reminders and emails and call to Customer care, charges have yet not been reversed

if i dial 111 or 198 - vodafone complaint no. , they have blocked my no. and do not take my calls

i want reversal of my charrges Rs 399

Vodafone and The Mobile Store (Mukherjee Nagar Road) service seems pathetic in case of resolution for customer issues

vikas arora - [protected]

recharge not done of INR (Indian Rupees) 100.00
this is the second time i am using this website and yet its not recharging my mobile neither it is refunding the amount,
please do the required

1.Order number : 4465508
Order Received: Aug 05, 2011
Customer's Phone Number : [protected]

2.Order number : 4553860
Order Received: Aug 08, 2011
Customer's Phone Number : [protected]



Gaurav
gaurav.[protected]@gmail.com

Freecharge — Deduction of amount without recharging

Tried Recharging my mobile no via www.freecharge.in . Amount have been deducted via bank but no recharge amount is reflecting . Fail to understand what are they upto ? are they here just to fool people ..
I need to lodge a complaint regarding the same ! [protected]

freecharge [protected] - Lodge your complaint on the no listed above alongwith your order no. you will got your refund. - rakesh.[protected]@gmail.com

Thanks to your executive Neha who took serious efforts and pains to resolve the issue.

I wish this is continued

Thanks & Regards

Vikas Arora

Thanks to this website for helping in resolving these issues.

Hi,

Similar situation here...
343 ruppees was deducted from my credit card ..
i did not receive any order number ..and now the freecharge s/w system is not allowing me to lodge a comlaint without an order id !!!

I called up my bank, and got the 'approval code' that will be sent to both the merchant and the bank whenever a transaction is happened. According to the bank support people, i entered this code in the Order no. text field, but still the system is not accepting my complaint request !!!

This is bizarre ... No contact number is provided on freecharge.in website to call up somebopdy from their side and raise this concern. I am forced to think that this is a fraud, especially after i saw many people complaining about similar issue.


Thanks,
Hari
hari.[protected]@gmail.com

hi i rechared my no. with RS.55 but upto now i dnt get the balance.amount is debited from my account.Order Number: 5181298.phone no.[protected].user id kushalkumar.[protected]@gmail.com.
please verify my account.

Today I recharged with 500. Aircell no [protected]
Re 510 deducted from my ICICI account. But my cellphone is not recharged.These guys don't display their phone no any where in there website.
I do't have nay idea how to get back my money.

Maneesh Kumar Sinha
[protected]@yahoo.com

Freecharge.in — Money got debited but recharged did not happen

My cell no is [protected].Idea cellular .
Yesterday I did recharged for 200 rs and very soon I got sms from my bank account of confirming the money got debited but recharge of my mobile did not happen .
This is very bad on freecharge.in part ..

hi today i had tried recharge my account today 2 times with rs 140, 140 ..on phone no: +91 [protected], ,
user id [protected]@live.com ... but both time balance deducted from my debit card, , 140 +140 =280
so pls refund my amount or recharge my no.

I have recharged my number with 333/- vodafone and it dint recharge nor created order id. payment got deducted:
Bank Statement shown below:

08/09/2011 - BIL/[protected]/recharge/FREECHARGE.IN-

I want my money to be refunded or recharge my mobile. email id is [protected]@gmail.com

I am not even able to raise a complaint since the Captcha Text is not visible.

I am not a able to submit the complaint.

Amount deducted from account but no recharge:

hi tried recharging my account today phone no: +91 [protected]
user id [protected]@gmail.com
via state bank debit the money has been deducted but no recharge has been done by them and i didnt get any order no also.And there is no customer care number to contact.

Freecharge.in — Money deducted from my bank account but mobile not recharged yet

Money deducted from my bank account but mobile not recharged yet, order details are...

order- 1
Merchant Site URL : www.freecharge.in
Order Number: 5795664
Order Received: Sept. 16, 2011
Total Amount : INR (Indian Rupees) 65.00

order-2
Merchant Site URL : www.freecharge.in
Order Number: 5795697
Order Received: Sept. 16, 2011
Total Amount : INR (Indian Rupees) 55.00

waiting for reply...

money deducted no recharge
hi tried recharging my account today phone no: +91 [protected]
user id srsamal.[protected]@gmail.com
SBI Internet bankthe money has beend deducted but no recharge has been done by them

also they dont have any telephone number listed on their website to contact for customer support

regards

Shisir Samal

Hi,

I was recharging my sister's number today. Don't know what happened at the back-end, recharge didn't happen but my account got charged of Rs. 210/-

I contacted the customer care person but they were asking for order number. After I gave my banking details and verified by visa password, the status just said "Done". It didn't come back to FreeRecharge site where I can get the order number.

Now, they are saying they have no details and I don't know what to do. If they can't support people then why doing this business?

Regards,
Saurabh

I tried to recharge my cell no.[protected] on 31/12/2011 at 07:40am for Rs.100/- .But my bank account got debited with Rs.100/ and my phone is not credited with Rs.100/- and i dint got any order number mail also to my mail id sandhya.[protected]@jsw.in. So please credit my number with Rs.100/ as soon as possible.

Freecharge.in — balance deducted but charge not yet done

Dear Sir,
I have done a mobile rcharge from freecharge.in of amount 150 with a free coupon scheme of same amount i have not received any amount in my mobile but i have received a message that my payment has been deducted from my bank account can you plz help me out to retain that amount in my account.

waiting for your reply....
as early as possible

RUCHITA
[protected]

Freecharge.in — money deducted but no recharge

I tried recharging my airtel mobile no.[protected] through freecharge.in with rs.110 using PND debit card, money deducted instantly but no recharge reaches to the mobile. No customer care no. mentioned on the website.
Date: 20/01/2012
Time: 06:43:45

ACCELYST SOLUTIONS -AVENUE — Money is deducted but no recharge of mobile

Sir,

I have recharged my Mobile no [protected] two times for Rs 1000 each but it never got recharged. Money is deducted from my account of credit card.

Free Charge — Recharge not done but paid through net banking

Dear sir,


I did recharge in www.freecharge.in to my mobile for Rs.50. The CC_Avenue deducted money from my account but recharge had not been done. Kindly clear this issue.

I have recharged my number with 96/- aircel and it didnt recharge nor created order id. payment got deducted:
Bank Statement shown below:

20/02/2012 BIL/[protected]/C.C.AVENUES/FREECHARGE. DR INR 96.00

I want my money to be refunded or recharge my mobile

I am not even able to raise a complaint since the Captcha Text is not visible.

I am not a able to submit the complaint.

my email id- sirsat.[protected]@gmail.com

plzzzzzzz let me know.

www.FreeRecharge.in — Not recharge my mobile

I Apply www.freerecharge.in morning 10:15 A.M(Date:08/03/2012) Two BSNL nos [protected],[protected] recharged but not come mobile security code my mobile.My amount Rs.100 credited State Bank of India.My bank balance amount Rs.100 deducted.So please check and reply my e-mail [protected]@gmail.com.

i tried recharging my phone no: +91 [protected]
user id k.[protected]@hotmail.com
via IDBI debit card the money has been deducted but no recharge has been done by them

also they don't have any telephone number listed on their website to contact for customer support

regards

karan sahni

I tried to recharge my number via visa credit card..[protected] from freecharge.in..
The amount has been deducted but no recharge..

Divya jyoti dev

Hi,
This is Vaishnavi form Chennai.i tried recharges 3 times through your website 300 rupees each. OxiTransID-[protected]. My Contact number- [protected]. I tried recharging for this Number. You have taken the payment from the bank, but it has not got recharged still. Could you please refund the amount 900 rupees to my bank account asap.

Thank you

Today I recharged with 333. Air tel no [protected]
Rs 333 deducted from my State Bank of Hyderabad. But my cellphone didn't recharged nor created order number.my email id is [protected]@GMail.com. please contact me or email me .As soon as possible refund my money .

Freecharge.in — money deducted

i have an account in freecharge.in with the id as [protected]@rediffmail.com. on 30th april i tried to recharge for rs 30 both time it failed and money got deducted from my atm worth rs 60.

Freecharge.in — Recharge not updated in my phone

Recharge was showed successful and money was deducted from account but recharge did not came to my phone.

very disagree

www.Freecharge.in — fake contest in facebook

Freecharge.in has arranged a predict and win contest(IPL5) in Facebook.com. For match no 33, they have declare me a winner (position 8) but even after several request they have not recharge my mobile which is an awrd for the contest. i need my award that all

Hi yesterday, i tried to recharge my account 2 times with Rs. 260 each. user id: ravi.[protected]@gmail.com but both times balance got deducted but no subsequent amount credited in my account, i keep on trying for the customer care contact details but no details is provided by the website and they are not bothered to reply to the e-mails.

I am seriously disappointed with this website, and now i want my money back.

Let me know what i am supposed to do now.

Hi,

Apologies for the trouble.

We have refunded your transaction for 1010/- today. It will take 3-7 working days for the refund to reflect in your account.

Futher if you have any issues, please feel free to mail us at [protected]@freecharge.in

Regards
Wilma kenny
Freecharge Customer Care Manager

www.freecharge.in Complaints — No amount credited into mobile as recharge amount after payment

I had placed a request to recharge a mobile number with amount of Rs.100/-. But after completing all the process successfully, neither i had recieved the confirmation message of successful recharge on my mobile, nor any amount has been credited into my mobile as a recharge amount.

As per confirmation from the operator, The given order was unsuccessful.
The amount charged has been refunded.
It may take 3-5 days to reflect in your account.
Order No. 797704
Order Received: Feb 9, 2011
Shipped: Feb 9, 2011
Rs.100.0 refunded on Feb 10, 2011
This msg came on Feb10,2011

after that
Mentioned transaction has been failed, we have refunded it and it will reflect in your account in 3-10 working days.

Order No. 797704
Refund Refrence Number: 105545
Refund Response Date:[protected]:22:00.653 Order Received: Feb 9, 2011
Shipped: Feb 9, 2011
Rs.100.0 refunded on Feb 10, 2011
Warm Regards,
FreeCharge Team
http://www.freecharge.in

Happy Freecharging!!!

This msg comes. I want to refund my money immediately. When i called there is
no response.Plz Update ur sevice.

thanks,
Shilpi kumari
email id: [protected]@gmail.com

location andhra pradesh hyderabad india my mobile number is [protected] no amount credited in to mobile has recharge amount after payment i had please reguest to recharge a mobile number with amount of rs 51 but after completing all the process my mobile is not recharge i didnt get the coupons order numbers 876835

Hi, my mobile no. is : [protected], i have tried to recharge by freecharge with Rs.247 but no money is credited into my mobile but at the same time, Rs.247 got deducted from my HDFC account.
neither i got the coupen nor i got the recharge in my mobile. it is open cheat to me. please help me in this.

Hi, my mobile # is [protected]. I have faced a similar problem. Rs 333.00 has been deducted from my bank a/c and no rechagre amount is credited to my Airtel prepaid a/c. Please resolve this issue or atleast block the website. This is an open case of harressment to the public and no body seems to be taking any actions whatsoever. If the website shuts down at least a people will not be cheated.

hi my mobile no is [protected]. i ve recharge for 111 but no money credited into my prepaid docomo no. money has been deducted in my sbi account. please check the problem

No amount credited into mobile as recharge amount after payment
I had placed a request to recharge a mobile number with amount of Rs.15
Please check and give me balance as soon as possible



ORDER DETAILS:
Merchant Site URL : www.freecharge.in
Order Number: 1473631 Order Received: Mar 26, 2011
Total Amount : INR (Indian Rupees) 15.00
State Bank of India Debit Card Holder : Sonam Agrawal
Billing Address : (As entered by the Customer)
2/1B/2 Ground Floor, Behind Ashok Nagar N.S.C. Bose Road, Tollygung, Kol-40
Kolkata West Bengal
700040 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@yahoo.co.in
Customer's IP Address : 117.254.7.195

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions : N/A

COMPLAIN OF RECHARGE

FCVW[protected] TRANSACTION FAILED AND AMOUNT DEDUCTED SOLVE AS SOON AS POSSIBLE.

Hi,

Can you please mail your transaction id or mobile no. to the following mail id, so that we can look into transaction.

wilma.[protected]@freecharge.in


Regards
Wilma Kenny
Freecharge Customer Care

Hi,


As per the details provided by you for order id-874427, its a successful transaction with operator id[protected].Request you to please confirm the same from your service provider.


Regards
Wilma Kenny
Freecharge Customer Care

Freecharge.in — Neither mobile get charged not got my money back.

Tried recharging my vodafone no using Freecharge.in. Money (311) got deducted from my account but no didnt get recharged. Order no is 633764.

When i try calling them, they pic up the phone and then put it on hold.

Hi,


We have marked a mail to our payment gateway about your refund. Refund is already processed on 25th jan from our end. I have also marked you in that

Awaiting their reply.


Regards
Freecharge Customer Care

Freecharge.in — recharge not done but the money deducted from my credit card

hi,
i recharge my mob no. with the amt.97/- and my order id is 1091642 date 1/3/2011. The money get
deducted frm my credit card but recharge not done. I sent atleast 10 mail to them but not even single
reply came frm their side.



thanx

i agree u i had rechrged my airtel no. for rs. 100 the money get deducted from my debit card & the recharge was nt done

Freecharge.in — FRAUD (recharge not done and money not refunded)

Hi,
I initiated a recharge of Rs. 333 but the amount was not credited in my account. This company is a total fraud

Hi,

Greetings from freecharge.in

Can you please share your order id with us so that we can hepl you.

Regards
Freecharge Customer Care

Hi,

Greetings from Freecharge.in

Refund have been done on 03rd march in your account with bank refund number 137670. Request you to please check with your bank.

Assuring you of best services at all times.

Regards
Freecharge Customer Care

Completely fraud company.

All - don't waste your money. They are using this site as money making machine. I have done recharged 3 days back but my mobile is not yet charged. Completely company. Sent multiple emails no reply from their side.

-JP

I had recharged many times using freecharge.in, I have no complain at all.even i got many coupons.

I too have recharged in the freecharge.in many times. Twice the transcation got lost, but the money is refunded. Last 3 days the site seems to be down. I lost Rs 55 two days ago. Can anyone help me.

i have never ever received the coupons from freecharge.in
plz revert back on [protected]

Freecharge.in — Payment Done but no Delivery of Order

I have placed an order to FREERECHARGE.IN and i have not received the order till now its almost 7 days delayed i contacted to them they said contact to courier service i contacted to courier service that are very worst vendors very much abusive so what should i do now i have all the order no and details
i am attaching to you.
kindly take necessary action.

I always reachare using freecharge regularly...never i lost money and i always get coupons within 2 days...its amazing

I do all my recharges using freecharge.in. I did have issues sometimes due to some server problems.. but i have always received the refund in such cases!

I have been using the website for all my recharges and i have never ever faced a problem. In fact every time i get the coupons within 3-4 days. Did a recharge 5 mins back and got the amount instantly.

Deepak
Ahmedabad

My query posted above as maverick_aryan was addressed and resolved by the freecharge guys. But yes they have a slow customer service and resolving of failed payments DOES TAKE TIME for the customers.

brother... your luck may be haiving some sort of problem..
i am using this site consistently and i am not having such problems.. twice my rechage failed but my balance got refunded completely.. so recharge without any issue.

Freecharge.in — Non fulfillment of commitment given by them

The company is offering, as displayed on its website, voucher coupons for amount of recharge done on prepaid mobile services.

Seeing that had recharged my prepaid from it, but it is almost 4 weeks and company hasn't send the gift voucher, which it claims on website.

Hence be aware of this dupping company giving false promises.

Have sent them several reminder emails, as they do not have any phone no. Contact on their website.

Have a invoice given by them, let me know further as what should be done ?

i have used freecharge and got full talktime for 333 airtel recharge. but I haven't got the inkfruit coupons i ordered

Hi,

Apologies for the issue faced by you.

Request you to pl share your order id so that we can arrange to send the coupons again.

As far as contact no. is concerned it will take one week for the no. to be dispalyed as we are few months old company and our call center is near to completion.

Regards
Freecharge Customer Care

Freecharge.in — Fraud...NO COUPONS RECEIVED

The service is highly dis-satisfactory. I have been recharging my mobile through this website. Though the recharge is successfully done, I have not received any coupons till date. I don't understand, why the companies promise something like this when their whole intention is to cheat customers.
The order ids for which I have not received any promotional vouchers are mentioned below :
2666340
2509443
2398057
2289804
2215198

Kindly send the vouchers asap.

hi...

This is amar i rechaged rs.100 . money deducted from my a/c but recharge not done


this website or company is not belivable...

Total Fraud company... twice my account is not credited with balance... and the amount is deducted from the bank...

i recharged my no: from freecharge with rs. 100 and rs. 10 was additional deduction for coupons.when i checked my account, it showed rs.110 debited from my account, but neither the balance nor the coupons came.
freecharge is a total fraud..it cheats few of their customers and never return the money..freecharge shows this attractive offer to customers and steal their money by doing fraud.
its been more than a month and yet no money refunded from freecharge.

i recharge many times from freecharge.in but never lost my money and got free coupons regularly

from,
Biren

This is w.r.t order # 2838764, I applied for online recharge of Rs. 50/-via freecharge.in for my vodafone number.using visa debit card.
The money(50+10, for Coupon delivery) was subsequently deducted from my account;
However, I didn't get a recharge in my mobile.
Now, it remains to be seen if they send coupons or not..

but as of now..a big thumbs down to freecharge.in..

[protected]@gmail.com

HI,

We apologize the inconvenience caused to you. Normally the coupons are delivered to our customers within 7 days however we regret this delay and believe this is due to some unforeseen circumstances with the courier company.

As per our records the courier has been dispatched to you by first flight courier. However, as a gesture of goodwill we are resending fresh coupons.

We value your relationship with us and would request you to wait till then.

Regards
Freecharge Customer Care

Hi Myself Md Naseer from chennai I have done recharge 06/09/2011 11:50 pm, Im still waiting for my recharge . give my money back or recharge .. I didn't get the recharge balance in my mobile .
how can close my complaint without doing anything ? [protected] complaint id no is : Complaint #14300

Hi, I am Rama Murali G K, I believed in freecharge.in and recharged for five times. Order nos: 3057995,[protected] 2446951 and 2422713, Not even a single time i received the coupon and if i fail complaint, i am getting the reply as already sent, delivered etc!!! This is really ridiculous

Hi, I am Sudheer Kumar, I believed in freecharge.in and recharged fo rsix times. Order nos: 2971976, 2966289, 2876691, 2816922, 2354029and1510859, Not even a single time i received the coupon and if i fail complaint, i am getting the reply as already sent, delivered etc!!! This is really ridiculous please update me status

Free Charge Is Really Good. Till now U have not found any complaint...

I got the last recharge coupons!!!

i have been using it since February ..its awesome everytime i have received mcdonalds voucher frm them as i placed...even for my order id 2741462 i received t wrong voucher tat cant b redeemed at chennai.. when i mailed([protected]@freecharge.in) regarding this once again thy send me t voucher that can b redeemed at south region ...


from
BRIKIT

yes its a fraud. i have recharged nearly 500 rs. for the first time i got 2 coupans and later. i didn`t receive any coupans. and they are charging 10 rs for every transaction. this is totally fraud. dont recharge from this site

I have used the free charge and have not bee cheated yet... I have even used one of the coupons too...
Its may be some error for the others but this is working smooth for me..

Regards,
Nick

Hi myself Puneet, My recharge detail
Order No- 3297534
Service provider - Airtel
Recharge Amount - 333

I recharge it 22Jun, and till 6 July i did not receive any Coupons.

I have recharge my mobile and order number is 3431617. I have not receive the talktime, please tell me if this freecharge is a fraud company. I have advised so many of my friends about this website but I regreting now..

Thanks,
Madhan

i too have not got the coupons yet...being from the poor family i expected to go to macdonalds and dominos through the coupons i will get from free charge but the company has frauded...

HI ALL,
I came to know about this site three months back. ( April 2011 ). Till date my experience with freecharge is fabulous. I have never experienced delay or failed transaction. Also i am receiving the coupons on time. If you have at least one failed transaction do contact the customer care, sort it out and then go for further recharges. Do not attempt to do multiple recharges if one fails.

cheers
Murali

Freecharge.in — Free coupons not sent, no response to complaint done on website

I made a mobile recharge on www.freecharge.in for Rs 350 with order ID-3032453 on 11 June 2011. I was promised free coupons for the same amount within 7 days. However, I have not yet received any free coupons that were promised.

I also registered on their portal for the same. The complaint id is 24712. I have not received any response for this complaint either. I also updated the comments on the complaint, but still no response from their end.

I request for immediate action towards my complaint.

Thankyou,

P Kumar

Look I understood your concern about money you got after recharging amount.Please check with the network provider wether they have activated some plan like data plan etc for you, freecharge.in has no link related to this.The same thing would have happened if you have used other website also, their is problem with your network provider.Please findout plans and their details before you recharge with your network provider Freecharge.in actions are exposed and very transparent to their customers.I made use of the website thrice and i nevered face any problem with the site, network provider, Hacking of my bank account for using this site, courier service provider and the merchandise who accepts the token etc.please try to understand how to follow up the things and check wether everything is correct from our side before writing reviews on some thing.i totally dis agree with you

Thank you
Pramodh

i had recharged 250 twice in past 1 month but i didnt get any coupons till now..please any one can help me

I am using freecharge.in since 3-4 months, sometimes I faced problems regarding recharge not done whereas amount has been refunded within 48hrs. Very good & instant services, I am a happy user of freecharge.in

hi,

Regarding Coupons sometime they will send(means starting they will send afterwards i didnt coupons for all recharge, if we change the deliver address u will definitely get coupon each time).

Regarding Recharge amount all are successful. useful website. one time transaction failed after deducting money from my acccount.. next day only that is credited back to my account..

Hope this information is useful.

my mail id; mahesh.[protected]@gmail.com

i tried to reacharge my cell with rs 200 although the money got deducted from my account but i ddnt got a single peeny reacharge in my account...my complain number is 4511580

same here...

I haven’t received any coupon from Aug-02-2011.

Following are the transactions:

4593310
4456213
4433593
4422414
4375617
4375476
4375060
4374998
4374843
4374736

Total Transactions: 10
Total Coupons: 16

yes it happed with me TOO

ALL MONEY WASTED IN FREECHARGE...!

Complaint #40944 - No Coupons Received
Complaint #36342 - Deducted my amount but not credited to my mobile
told me to follow with service provider i followed and they have received nothing. awaiting response and i knw this is not gonna help me
Complaint #34225- Invalid transaction Amount - No refund money - told me to follow the bank .followed this time too with the bank but in vain they told no refund have taken place and my MONEY GOT WASED IN THIS


TO TILL DATE 3 TRANSACTION
1> FAILED NO MONEY REFUNDED
2> REFILLED AMOUNT NO COUPONS RECEIVED
3> NO BALANCE CREDITED NO COUPONS RECEIVED