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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 112

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K
Karthik Sabini
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FreeCharge.in doing Fraud Online Mobile Free Recharge..

Address:Coimbatore, Tamil Nadu

I have done an urgent recharge @ morning 12 AM on 13th SEP 2014 for 230 Airtel Full Talktime, After click a payment options, suddenly a payment debit has successfully done, but still the recharge has not done yet.. Continuously i have made a call to three different customer care of Freecharge.in and mail three more times to [protected]@freecharge.in, [protected]@freecharge.in and many more, still i didn't get any valid response from the team of Freecharge.in...
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M
Murthy Naik B
from Hyderabad, Telangana
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I am not get refund amount

Address:Hyderabad, Andhra Pradesh

Hi, I was paid my post paid mobile bill through freecharge, but it was not don, you are sending sms amount is refund but till now i would not get any amount. bellow mention order id: FCVW [protected], [protected] If refund please can you send me refund transaction id. Regards Murthy Naik B...
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G
gaznee
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper Answer by Customer care for a Genuine Complaint.

Address:Chennai, Tamil Nadu

I got a Freecharge Bourbon free talktime coupon. I used it. But the website dosent respond properly. I tried the same coupon several times. eventhough it do not respond, finally, it says, I have crossed maximum allowed redemption. I brought this issue to customer care. they responded that, they cannot help as this was not their fault.

Please check the query ID: #547449 & #546378...
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U
Uttam Seervi
from Mumbai, Maharashtra
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pending refund

Address:Mumbai City, Maharashtra

I had recharged on wrong D2H no for which i had asked for refund from your team and they had provided it in my free charge credits in my account. Here is my issue, i tried again to recharge my D2H with this credits but unfortunately same problem i.e recharge done on wrong D2H no. After that i am pleading for my refund but i am get worst response from your team.This makes me feel insecure as it is a big amount for me. my name is uttam n...
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A
avansh123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund my balance

Address:Ghaziabad, Uttar Pradesh

Myself Avanish k singh Percuing btech from Ghaziabad My mob no [protected]. My issue is that I am recharge this [protected]. The recharge of 74 is not successful on this no. Order id FCVA[protected]. OPERTOR TRANSACTION [protected]. THIS APPS IS NOT REFUND MY MONY ON [protected]. Plz take a right action....
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V
Vadde Madhu
from Phagwara, Punjab
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I called customer care, but they haven't picked up my call

Address:Jalandhar, Punjab

Sir I vadde madhu by making recharge 50 rupees from freecharge.in it was filled, i tried like that 6 times it showed same that failed to recharge and After when i checked my account 300 rupees was deducted.so I need that my back.
I called customer care also but they didn't picked my call.....
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S
santanu79
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Talktime Not Credited - AIRTEL Mobile no 9038680706

Address:Kolkata, West Bengal

Dear Sir / Madam, I recharged my mobile no [protected] online of an amount of INR 75/- through free recharge site. Transaction reference no : FCVM[protected]. But I saw there was no talk time credited to my account on account of this recharge. Processing fee charged was INR 57.85 & service tax charged was INR 7.15. I took up the case with Freecharge.com & they told finally told that they won't be able to refund me the money...
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A
Aj.nair
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited two times from my bank account for a single recharge and now they are not initiating refund.

I recharged Idea Net Setter 152/- from www.freecharge.in on 18 Jul 2014. But the amount deducted from my bank account two times. I submitted complaint on www.freecharge.in customer support on 7 Aug 2014. But till now they are not responding.

Complaint against ticket #43596 on www.freecharge.in...
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I recharged my Idea Net setter 152/- from www.freecharge.in website on 18/7/2014. The recharge was successful. After some days when I checked my account statement I found that amount deducted two times from my bank account. I submitted complaint on 7/8/2014 in their customer support till now they are not giving me any response....
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V
vish1234
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done coupoun - some technical issue

Address:Mumbai City, Maharashtra

I want to recharge my mobile no. [protected] please find below coupon code i have got from bourbon biscuit BE63KUDXHKQF i have login form my facebook account id - [protected]@rediffmail.com please find atatched jpeg that shows There was some technical issue in the redemption of this code. Please contact [protected]@freecharge.com and mention your registered email id and the coupon code in your email. kindly check & revert. Regards Vishnudas...
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Address:Sri Ganganagar, Rajasthan

R/SIR/MADAM i had tried to recharge my mobile no.[protected] on 22/7/14 through my freecharge login id i.e rome.[protected]@gmail.com, for the first time during my first try 700 hundred was deducted from my account with transaction id no.POS 846829 but my mobile no. was not recharged and the same amount has not been refunded or deposited in my account/credit so far, please check through my freecharge id and refund me my 700 rupees...
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D
durgeshrathod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Britannia bourbon freecharge fake offer

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I have purchased Britannia bourbon biscuit with freecharge mobile recharge offer. But unable to recharge committed amount on my number. I have complaint email to [protected]@freecharge.com But not received any satisfactory answer. Regards, Durgesh [protected]...
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L
Lucky Lagwal
from Noida, Uttar Pradesh
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Coupon Promocard valid, but no benefit

Address:New Delhi, Delhi

Dear Sir,

will recharge my cell phone rs.50.in your sight.as per your promo card no.but no benefit your discount coupon.

Prom card no is.* RT8CNBHXHRW7BM valid till 21.07.2014.

Kindly look the matter & do needful earliest.will awaited your valuable response.ASAP

Order ID : FCVW[protected]...
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R
rishi goud
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge 599 failed

Address:Nizamabad, Andhra Pradesh

hello sir madam

please iam free recharege not balance cridete but iam post praid mobil [protected] selcete mobil pripad mobil no balance recharege faild 599


odar id FCVA [protected] recharege date[protected] time 5.00 clock iam not recharege post priad please my balane tarstions amout 599...
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C
challangi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not refunded

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, Please find the below trailing mail & clarify the issue immediately. Regards, RAVI KUMAR Dear Sir/Madam, Unfortunately, your transaction was unsuccessful. We have already refunded Rs. 68 to your account as Freecharge Credits against this order, which you can use for any future transaction with Freecharge. You can check these under the 'Credits' tab in your account summary at https://www.freecharge.in/#/credits. FreeCharge...
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P
pravingajera
from Mumbai, Maharashtra
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I have done online balance with promo code

Address:Surat, Gujarat

Hello I have done balance using online payment site freecharge.com at payment time i have a used promo code " HDFC2020 " there ( see attachment ) 20% off. look attachment deeply there is validity no more terms and conditions. but freecharge.com given just 20 RS not 20% on balance amount 105 X 20% = 21 215 X 20% = 43 Total = 64 but those give me just 40 so freecharge.com doing fraud works again to customer. here i...
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S
shaileshpooja2002
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Done fraud

Address:Kolkata, West Bengal

Accelyst Solutions Pvt. Ltd., C-1, Udyog Sadan No.3, MIDC Central Road,
Andheri (E), Mumbai - 400 093
Email: [protected]@freecharge.in

They have transferred (by ATM) Rs. 2000/- and made a false purchase from my bank account for Rs. 500/- (TOTAL RS. 2500/-).

Nevertheless, when they again tried to pull Rs. 1000/- from my bank account, my bank declined the transaction and informed me. And how all these...
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satyajitkumar0709
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount

Address:New Delhi, Delhi

Order Id : FCVW[protected] Recharge Date : [protected]:38:50.0 reference to above order id, I had recharge my No: [protected] with Rs149(full talk time), as indicated on your plan in freerecharge.in, but no balance is credited in my no. till now....
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G
gaurav_das_gupta2011
from Jaipur, Rajasthan
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Recharge Unsuccessful

Address:Jaipur, Rajasthan

I have Rs 255 in my credits but my airtel prepaid no. [protected] is not getting recharged. Everytime i charge, it displays "RECHARGE UNSUCCESSFUL" Order Id :- FCVW[protected] (Rs 255 - Unsuccessful) Order Id :- FCVW[protected] (Rs150 - Unsuccessful) Operator :- Airtel (But it shows, u've chosen a wrong operator/different service) I need solution for this issue asap. Gaurav Das Gupta ([protected]@gmail.com) ([protected])...
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M
Mahesh Anumula
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven`t get recharged, but my money deducted from my account

Address:Bangalore, Karnataka

Respected sir,
I Mahesh Anumula from Bangalore bring to your kind notice that i have recharged my Tata Docomo number with 150 rupees through SBI net banking from my freecharge ID ([protected]@gmail.com) on 25/03/2014 (time 3;35PM). Transaction ref no is IGS4175164. Please check and refund my money as early as possible.
Thanking you,

Regards,
Mahesh Anumula.
[protected],
Bangalore....
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