Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I HAVE DO A RECHARGE ON MY NO [protected], FROM FREECHARGE, AT SATURDAY 20.09.2014. AMOUNT RS 666/-, OPERATOR (TATA DOCOMO). AMOUNT IS DEDUCT FROM MY ACCOUNT BUT RECHARGE NOT DONE. MY EMAIL ID IS jeet.[protected]@gmail.com . MY MOB. NUMBER IS [protected], KINDLY CHECK AND MAIL US. OTHERWISE I HAVE TAKE OTHER ACTION. REGARDS Jeet Nathani

I have done an urgent recharge @ morning 12 AM on 13th SEP 2014 for 230 Airtel Full Talktime, After click a payment options, suddenly a payment debit has successfully done, but still the recharge has not done yet.. Continuously i have made a call to three different customer care of Freecharge.in and mail three more times to [protected]@freecharge.in, [protected]@freecharge.in and many more, still i didn't get any valid response from the team of Freecharge.in website.. Also not yet receive any refund on my Freecharge.in My credit options.. I hope here, i will find any solution from you too !!! Thanks Karthik

Hi, I was paid my post paid mobile bill through freecharge, but it was not don, you are sending sms amount is refund but till now i would not get any amount. bellow mention order id: FCVW [protected], [protected] If refund please can you send me refund transaction id. Regards Murthy Naik B

I got a Freecharge Bourbon free talktime coupon. I used it. But the website dosent respond properly. I tried the same coupon several times. eventhough it do not respond, finally, it says, I have crossed maximum allowed redemption. I brought this issue to customer care. they responded that, they cannot help as this was not their fault.

Please check the query ID: #547449 & #546378

I had recharged on wrong D2H no for which i had asked for refund from your team and they had provided it in my free charge credits in my account. Here is my issue, i tried again to recharge my D2H with this credits but unfortunately same problem i.e recharge done on wrong D2H no. After that i am pleading for my refund but i am get worst response from your team.This makes me feel insecure as it is a big amount for me. my name is uttam n seervi bank ac is in bank of india my account no is [protected] branch vapi ssi.They are not proviiding my refund

Myself Avanish k singh Percuing btech from Ghaziabad My mob no [protected]. My issue is that I am recharge this [protected]. The recharge of 74 is not successful on this no. Order id FCVA[protected]. OPERTOR TRANSACTION [protected]. THIS APPS IS NOT REFUND MY MONY ON [protected]. Plz take a right action.

Sir I vadde madhu by making recharge 50 rupees from freecharge.in it was filled, i tried like that 6 times it showed same that failed to recharge and After when i checked my account 300 rupees was deducted.so I need that my back.
I called customer care also but they didn't picked my call..

Dear Sir / Madam, I recharged my mobile no [protected] online of an amount of INR 75/- through free recharge site. Transaction reference no : FCVM[protected]. But I saw there was no talk time credited to my account on account of this recharge. Processing fee charged was INR 57.85 & service tax charged was INR 7.15. I took up the case with Freecharge.com & they told finally told that they won't be able to refund me the money and instead advised me contact the service provider i.e. AIRTEL with the operator ID. I requested AIRTEL also, but they told they will not be able to help me out as the recharge was done through a third party site. I exchanged and argumented a lot with both the parties, but no one is ready to take the responsibility to refund / recharge my aforesaid mobile. In this circumstances, I feel myself to be extremely cheated by Free-charge as they are responsible to take care of their customer and giving the post service, if any problem comes. My appeal to you to take this up strongly with Freecharge so that I get back my legitimate recharging amount & the penalty on account of mental harressment. In future they should not cheat other customers in this unjustified manner. Regards, Santanu Mandal [protected] (Mobile)

I recharged Idea Net Setter 152/- from www.freecharge.in on 18 Jul 2014. But the amount deducted from my bank account two times. I submitted complaint on www.freecharge.in customer support on 7 Aug 2014. But till now they are not responding.

Complaint against ticket #43596 on www.freecharge.in

I recharged my Idea Net setter 152/- from www.freecharge.in website on 18/7/2014. The recharge was successful. After some days when I checked my account statement I found that amount deducted two times from my bank account. I submitted complaint on 7/8/2014 in their customer support till now they are not giving me any response.

I want to recharge my mobile no. [protected] please find below coupon code i have got from bourbon biscuit BE63KUDXHKQF i have login form my facebook account id - [protected]@rediffmail.com please find atatched jpeg that shows There was some technical issue in the redemption of this code. Please contact [protected]@freecharge.com and mention your registered email id and the coupon code in your email. kindly check & revert. Regards Vishnudas Jaiswal [protected]

R/SIR/MADAM i had tried to recharge my mobile no.[protected] on 22/7/14 through my freecharge login id i.e rome.[protected]@gmail.com, for the first time during my first try 700 hundred was deducted from my account with transaction id no.POS 846829 but my mobile no. was not recharged and the same amount has not been refunded or deposited in my account/credit so far, please check through my freecharge id and refund me my 700 rupees

Dear Sir/Madam, I have purchased Britannia bourbon biscuit with freecharge mobile recharge offer. But unable to recharge committed amount on my number. I have complaint email to [protected]@freecharge.com But not received any satisfactory answer. Regards, Durgesh [protected]

Dear Sir,

will recharge my cell phone rs.50.in your sight.as per your promo card no.but no benefit your discount coupon.

Prom card no is.* RT8CNBHXHRW7BM valid till 21.07.2014.

Kindly look the matter & do needful earliest.will awaited your valuable response.ASAP

Order ID : FCVW[protected]

hello sir madam

please iam free recharege not balance cridete but iam post praid mobil [protected] selcete mobil pripad mobil no balance recharege faild 599


odar id FCVA [protected] recharege date[protected] time 5.00 clock iam not recharege post priad please my balane tarstions amout 599

Dear Sir/Madam, Please find the below trailing mail & clarify the issue immediately. Regards, RAVI KUMAR Dear Sir/Madam, Unfortunately, your transaction was unsuccessful. We have already refunded Rs. 68 to your account as Freecharge Credits against this order, which you can use for any future transaction with Freecharge. You can check these under the 'Credits' tab in your account summary at https://www.freecharge.in/#/credits. FreeCharge Credits is equivalent to a balance in your account with FreeCharge. The option to pay using Credits will be shown to you automatically on the payment page if you have any credits in your account. You can then choose to pay using Credits or use other payment options as you wish. You can check your Credit balance under the 'Credits' tab in your account summary at www.freecharge.in/app/mycredits. Happy FreeCharging! www.freecharge.com On Tue, 24 Jun at 10:40 am, challangi ravi kumar <[protected]@reitzindia.com> wrote: Dear Sir/Madam, We can’t understand the below mail for the transaction refund, kindly explain. Regards, R AVI KUMAR Your refund for the transaction mentioned below has been deposited in your FreeCharge Credits. You can use this amount anytime for future recharging on www.freecharge.in Order Id : FCVW[protected] Recharge Date :[protected] Refund Date :[protected] Operator : Airtel Transaction details Amount paid 1. Net paid for recharge of [protected] Rs.68.0 Mobile Recharge Rs.68.0 TOTAL PAID Rs.68.0 Transaction details Amount 1. Total Paid Rs.68.0 TOTAL REFUND Rs.68.0 368618

Hello I have done balance using online payment site freecharge.com at payment time i have a used promo code " HDFC2020 " there ( see attachment ) 20% off. look attachment deeply there is validity no more terms and conditions. but freecharge.com given just 20 RS not 20% on balance amount 105 X 20% = 21 215 X 20% = 43 Total = 64 but those give me just 40 so freecharge.com doing fraud works again to customer. here i hope u are take positive and give me proper answer what i can do ? thanks

Accelyst Solutions Pvt. Ltd., C-1, Udyog Sadan No.3, MIDC Central Road,
Andheri (E), Mumbai - 400 093
Email: [protected]@freecharge.in

They have transferred (by ATM) Rs. 2000/- and made a false purchase from my bank account for Rs. 500/- (TOTAL RS. 2500/-).

Nevertheless, when they again tried to pull Rs. 1000/- from my bank account, my bank declined the transaction and informed me. And how all these happened? I did a recharge for Rs. 127/- on 24/05/14 and shared my debit card information.

I have written to the company vide tkt no. 330220 & 330223 dt. 27/05/2014 but no response

Order Id : FCVW[protected] Recharge Date : [protected]:38:50.0 reference to above order id, I had recharge my No: [protected] with Rs149(full talk time), as indicated on your plan in freerecharge.in, but no balance is credited in my no. till now.

I have Rs 255 in my credits but my airtel prepaid no. [protected] is not getting recharged. Everytime i charge, it displays "RECHARGE UNSUCCESSFUL" Order Id :- FCVW[protected] (Rs 255 - Unsuccessful) Order Id :- FCVW[protected] (Rs150 - Unsuccessful) Operator :- Airtel (But it shows, u've chosen a wrong operator/different service) I need solution for this issue asap. Gaurav Das Gupta ([protected]@gmail.com) ([protected])