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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 114

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V
varunshah1989
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund of Unsuccessful DTH recharge

Address:Gurgaon, Haryana

Order ID: FCDW[protected]
Recharge Amount: Rs 700
Recharge Date:[protected]:47:41

Order had shown as successful on website however as per confirmation from TATA sky support team there has been no recharge till date.
The support team of Freecharge.in has failed to respond within the expected timelines.

tata sky last 5 transaction details as on 10th march 2013 attached below...
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akash0604
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount of failed transaction not refunded

Address:Varanasi, Uttar Pradesh

I requested a recharge of Rs.50 on by mobile though my SBI debit card(card no.[protected]), but i got a error message like' Recharge failed, Error while authenticating to bank'. But,2 hours later, the amount is deducted from my account and i don't get any recharge, any mail, or any entry into previous recharge history of my freecharge account. This same thing has already happened to me twice earlier, of Rs.330 each,...
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kanabar vishal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding fraud Recharges

Address:Gujarat

ear sir

good morning

i like to inform you that last night between 10.39 to 11.15,eight(8 ) fraud recharges have been made from my debit card.i really don't know how it was possible .total value is 8000.00 Rs as a middle class man,Eight thousand is not a small value for me

so sir i like to request you to please generate the refund for the same so if it was a true re charger ,he will do...
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Sujal Shah
from Noida, Uttar Pradesh
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Misrepresentation of facts to induce customers

Address:Ahmedabad, Gujarat

Order ID: FCVW[protected]
Email: [protected]@gmail.com
Complaint no. registerd with Freecharge.in : 247226

Dear sir,

I recharged my Tata Docomo mobile with Freecharge.in on 11.02.2013. To recharge my mobile " When I clicked on popular recharge plan it showed recharge with 500 and get talk time (tt) of 585. I recharged with same amount and got tt of only 442."

When i...
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S
Sagar Patel
from Kakinada, Andhra Pradesh
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freecharge delivered invalid coupons

Address:Gujarat

I recharged my mobile and ordered cinemax cupons, they were delivered to me, but cinemax is saying that it is invalid cupons

I have twice checked the details, terms&conditions, and my transaction is 100% valid but because of the invalid cupons delivered by freecharge i am not able to do so

I would kindly request freecharge to send me fresh valid cupons of cinemax or refund my money (reverse the transaction)br...
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Sagar Patel
from Kakinada, Andhra Pradesh
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FreeCharge gave Invalid Coupons

Address:Gujarat

Order ID: FCVW[protected]
I received cinemax cupons which i had ordered
But when i tried use at www.cinemax.co.in for online booking they say it is an invalid
I have checked all the details, terms & conditions twice and my transaction is valid but the cupon freecharge delivered me is invalid
Please send me new valid cupons within 48hr or else i shall complaint the higher authority (consumer court)...
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V
venkirs91
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge amount was not received

Address:Tiruchirappalli, Tamil Nadu

I did recharge through http://www.freecharge.in/ this website . but i did not receive any amount to my mobile. even they did not refund amount to my bank account. and i did recharge to [protected] and the amount is RS.36 on 23/01/13. so please take the action to that company. or else please bane that website sir. we should allow to cheat to other people by this cheater company . please give awareness to people and please protect the people...
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Nishtha Malhotra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done,amount debited from bank.

Address:South Delhi, Delhi

It s highly frustating to keep tracking one simple recharge of Rs. 860/- which otherwise takes hardly 10 secs ..Since more than 35 hours i have tried to recharge my Mobile MTNL no. -[protected] - | Delhi almost 4-5 times. Everytime status shows under process and the fails. They dont even have a customer care no. .Sending several emails is just not helping!! There is no way to get back my blocked money credited back to account as an option....
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Ankuradhika
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed after payment done but my amount was not refunded to my bank account

Address:Gautam Buddha Nagar, Uttar Pradesh

i had recharged my mobile through this freecharge website for the amount 77, but it was coming as "recharge under process", my payment was done but after some time, recharge was failed. And it was showing there that my balnce will be refunded to the FC balance but it had not come yet there, not even back to my atm account, so I request you to please help me to get my amount refunded to my atm account please.
Order Id : ...
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Ratnakranti Silla
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customer by blocking their money

Address:Pune, Maharashtra

Dear Sir/Madam,

I have done the recharges via ww.freecharge.in after confirming with the recharge. I have done recharge on number [protected] which is Vodafone number. Freecharge people has deducted the amount from my bank account and they were not able to recharge successfully from their side. Freecharge people confirmed that recharge was unsuccessful. So they need to credit back the money to my bank account but they didn't....
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S
skeerthy72
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Making false promises of providing coupons on mobile recharge

Address:Karnataka

About the company (as provided on their webpage) : What does FreeCharge really do? FreeCharge enables the user to recharge his/her mobile phone and make it free. How can it be free? Well, for every recharge done on FreeCharge, we provide discount coupons of top Indian food joints and retailers, equilavent to the recharge amount. These coupons are delivered at your door step. Coupons can be used to save big on purchases in your day to day...
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P
priya naysrania
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Mobile Through net banking and Balance deducted from Account but didn't get Balance in mobile

Address:South Delhi, Delhi

Hi

I recharged [protected] Mobile Number from http://www.freecharge.in/ and choosen the option of net banking my 50 Rs cut from my Bank account but still i didnt get any Balance in my mobile.
This is very good site for recharge prepaid mobile but they dont have any customer care contact no they have only mailing address and mail in their site so i mailed them yesterday but still didint get any response.
Please...
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P
Pavitra_raghu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not successful, No Refund

Address:Bangalore, Karnataka

Hi,

I have recharged my cell with Rs.454 on 10/25/2012 twice. Amount got deducted from the account but the cell has not been recharged.

Again i tried recharging with Rs 343 on 10/29/2012. Again the same problem.

What exactly has gone wrong with the website.

If there is any problem with the server, please make the website unavailable for the users.

I need the refund...
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shrinivas1516
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction without providing the good

Address:Bangalore, Karnataka

they have deducted a amount of 64.Rs which includes recharge of Rs.54 and a coupon delivery charge Rs.10
But I didnot receive any recharge on my mobile
My mail id is: [protected]@gmail.com
and recharged mobile no:[protected]...
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N
Naveen Kumar
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cheating by freecharge.in

Address:Bangalore, Karnataka

ear grahakaseva,

this company charges extra money to send discount coupons but does not sends the discount coupons although the is deducted from the account
this company www.Freecharge.In is a big fraud. As this company charges 10 rs. Extra when you recharge your mobile number from this website . And claim that they will send you discount coupons of various companies at your address. Once you recharge and they get the...
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nrgodale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not received

Address:Pune, Maharashtra

I recharged my mobile [protected](Airtel Maharashtra) with amount of 200 Rs but my mobile is not recharged and amount is debited from my bank account.

Details of the recharge are
Recharge Receipt - Order ID: 20226657
Amount :200 Rs.
Mobile no : [protected]
Recharge Date : [protected]

Please help me.

Thanks
N R. Godale...
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ashwinkc24
from Rajkot, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from account and recharged failed

Address:Karnataka

Hi

I used Freecharge to recharge my bsnl number Unfortunately recharge was not successful but cash debited from my account.

Recharged amount : 252
Mobile No.[protected]

Since the recharge failed I don't have any order number .

Please contact me , if you have way to get back my amount.

email id : [protected]@gmail.com
mob:[protected]

I...
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abhisek92
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge issue

Address:Khordha, Odisha

sir from my sbi account twice rs20 got deducted from my account but my mobile didnt got recharged nor i got my refund money..plzz help me sir..
my contact number is [protected]
mail id-mitra.[protected]@ymail.com...
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namevada
from Davorlim, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit money in my credit card

Address:Gandhinagar, Gujarat

respected sir,

i use standred charted credit card but one years i am not use my card
last 10-9-12 my statment in one day 5 entry debit 1050 rupes i am not use my card
accelyst solution p.ltd is frod with me it was use my card in purchase so please help me

nitin mevada
ahmedabad
[protected]...
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Sriharsha Bodempudi
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not received

Address:Tamil Nadu

I have made a recharge on freecharge.in on 9.9.12 at around 11:55am, for Rs.100+10(postage charges) through my debit card. The money has been deduced from my account but the recharge has not been recieved n the order is not showing on my orders(a tab on the website). kindly help me n recharge my phone([protected]) or return the money to my account.
Thank you,
Sriharsha.B...
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