Claimed

Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

1.7
Last updated Apr 22, 2024
Complaints 2441
Resolved
828
Unresolved
1613
Quick Links
Statistics
Share
Contacts

File a complaint to Freecharge Payment Technologies / FreeCharge.in

Having problems with Freecharge Payment Technologies / FreeCharge.in?

File a complaint and get it resolved by Freecharge Payment Technologies / FreeCharge.in customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Freecharge Payment Technologies / FreeCharge.in
Customer Service Contacts

Freecharge Payment Technologies / FreeCharge.in Phone Numbers

Phone
+91 12 4433 0000
552
279

Freecharge Payment Technologies / FreeCharge.in Website

Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 113

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
balvant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:Mumbai City, Maharashtra

[protected]@freecharge.com via freshdesk.com Dec 16 (2 days ago) to me Dear Bbpatel23, Unfortunately, your transaction was unsuccessful. We have already refunded Rs.335 to your Freecharge Credits A/c against this order FCDM[protected], which you can use for any future transaction with Freecharge. You can check these under the 'Credits' tab in your account summary at www.freecharge.in/app/mycredits. Happy FreeCharging! Team...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
badarinath1984
from Aluva, Kerala
Report
Copy

Data Card recharge Failed, they are not refunding my money

Address:Bangalore, Karnataka

Dear Sir,

I recharged my data card with freecharge.in website But after 2 hours they confirmed that recharge was failed so they has to return my money back instead just they are crediting points in their website for shopping. Just they are playing games with customers. Please take action against them and return my money back. Attaching proofs also

Date Recharge Order ID Order Status
[protected]
(DataCard)br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naresh chandra mishra
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BANK ON LINE MONEY TAKEN BY FREECHARGE.IN-BUT TATA SKY RECHARGE NOT DONE

Address:Vadodara, Gujarat

BANK ON LINE MONEY TAKEN BY FREECHARGE.IN-BUT TATA SKY RECHARGE NOT DONE Dear sir, I carried out three transactions as per details charted below: Date Recharge Order ID Order Status 27-09-13 (DTH) FCDW[protected] Under Process [protected]- Tata Sky - ALL Amount: Rs.101.00 27-09-13 (DTH) FCDW[protected] Failed [protected]- Tata Sky - ALL Amount: Rs.101.00 27-09-13 (DTH) FCDW[protected] Under Process [protected]-...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
anurag23
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but no recharge received.

Complaint No # 57279 Order Id : FCDW[protected] I did a recharge of Rs. 310 into my Airtel Digital Tv account from freecharge.in. According to them it was a successful transaction but no value was added to my Dth account and according to the airtel dth customer care no recharge attempt was made to the account. So it clearly seems to be a problem at freecharge.in end. They are super slow in their online support and their is no contact...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sauravbatra
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4 coupons provided by this website is not working and 1 coupon is not delivered

Address:Panchkula, Haryana

I recharged my mobile from this website many times with order numbers ( FCVW[protected], FCVW[protected], FCVW[protected] )and get coupons but their coupons (croma retail, cafe coffee day etc not in working or not accepted by websites or stores ) i applied croma retail coupons for purchasing memory card but site not accepted it nd today i went to CCD Chandigarh with 3 coupons of rs 50 they refuse their coupons and at that time i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:New Delhi, Delhi

Dear Sir/Mam I recharged my MTS Data Card No.[protected] via net banking. I was sent a mail as shown Dear Customer, Thank you for your order from www.freecharge.in For your convenience, we have included a copy of your order below. Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge' If you have a question about your order status, you can contact the seller directly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitbhat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

175 Rs talktime for 200 Rs full talktime recharge

Address:Pune, Maharashtra

Hi, I recharged an airtel number from freecharge.in, OrderID FCVW[protected], dated 19Aug2013 for 200Rs. As per the website, it is stated that a full talktime of 200Rs would be credited on recharge of 200Rs. But only 175Rs was credited to my account. When will the remaining 25Rs be credited?? Either freecharge.in should remove the table where it shows full talktime on recharge of 200Rs or Airtel should be loyal to what they promise!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahul_J_Gupta
from Bawal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"freecharge.com is wasting customers valuable time and hard earned money by providing pathetic online services "

Hello all,
I would like to share my worst experience of online recharge with freecharge.com. When i tried to recharge my airtel prepaid number with amount rs 749 from freecharge.com after completing the procedure of payment it showed at freecharge.com screen that my transection was successful and recharge done successfully but, i didn't received my recharged balance at my airtel number, neither i received any email or text...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinitpatil12
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done in-spite of payment

Address:Maharashtra

I tried to recharge my airtel # [protected] online through freecharge.in using my CITIbank debit card... after the transaction I received a msg frm citibank saying that my card was used to make a purchase worth Rs.58 at AVENUES IND PVT LTD on 8 Aug... But the website says tht the payment failed and so the recharge cannot be done....
This is second such instance with freecharge... the last time my 150 Rs were deducted in similar way...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
V
varma_sdvss
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly debited Rs.1300 to my SBI SB Account POS No.00005231, txn#201320498267

Address:Andhra Pradesh

Sir/Madam

Today I received SMS on my mobile. The following message received.

Thank you for using your SBI Debit Card 459XXX5675 for purchasse worth Rs 1330 on POS 00005231 at Accelyst_Solutions_P_ PayU IN txn#[protected].

But I am not purchased anything thro' my SBI Debit Card. Even Ididn't given my Debit card/details/pin/atm numbers to anybody.

This is very bad. br...
Helpful
2 other people found this review helpful
2 found this helpful
12 Comments
Report
Copy
V
vinaykejriwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery of Coupons

Address:D-1, Udyog Sadan No.3, MIDC Central Road, Andheri(E), Mumbai 400 093, Mumbai Suburban, Maharashtra
Website:www.freecharge.in

I had made a recharge on Freecharge.in on 4th of July 2013 of Rs.148/-. I also ordered coupons worth same amount. At first my address was not appropriate so coupons were not delivered. After 1st week I launched a complaint and on Freecharge complaints section and informed them that coupons were not delivered what is the reason. I received a call back from them and they informed me about address updation. I updated the address right away and...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
M
mehulchauhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Refunded Offered Amount

Address:Ahmedabad, Gujarat
Website:www.freecharge.in

freecharge.in , has given offer of "Make Balance Of RS 100 and Get freecharge.in balance Rs 50 back."

and I have recharged of RS 100, I didn't get Balance back(RS 50).

And While I sent mail to freecharge.in customer care, then they told then offer not avail on this order no.

What a white caller fraud ? By freeCharge.in

I have Attached Offer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nilart
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cut Balance money in account but not get recharge in Phone BSNL

Address:Ahmedabad, Gujarat

Freecharge.in

I M Nilesh N Patel Mob:[protected]
i done recharge in mobile this site but not get balance in mobile and cut money in my account but not get balance in Mobile BSNL i want refund my money other wise get balance 110Rs. This is very bad and body support this site i complain this site but not get any call for support .

this is order No.

FCVW[protected]

Give me feed...
Helpful
Be the first one to find this review helpful
Found this helpful?
17 Comments
Report
Copy
Address:South Delhi, Delhi

Tatasky dth
Subscriber Id no. [protected]
date of recharge: 31st may 2013
Recharge amount : 510
Approval code/transaction Id no.179235
Mobile no. [protected]
bank:Citibank(credit card)

hi,

Please check the above information & get back to me asap.It would be great to know what's going on.

Thanks,
Philem ranjit singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Goel
from Pune, Maharashtra
Report
Copy

no charged phone

Address:South Delhi, Delhi

dear sir my wife registered with freecharge on 19th name delphine goel and email [protected]@rediffmail.com.she charged her phone for rs.350 from her account in standard charted bank.the money was deducted immediately but did not charge phone.and the only respond with mails as no no. to contact them.they are cheaters and should not be allowed to loot people....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suryakant Bansod
from Mumbai, Maharashtra
Report
Copy

refund failed txn

Address:Nagpur, Maharashtra

dear sir

I have been online recharge sbi net banking by above site for idea mobile no [protected] dated[protected],but recharge got failed still I havenot receive refund amt Rs.269 , I was filled many complete to company but no means pls guide us for refund mony

reg- suryakant bansod
[protected]
11 Apr
2013
11 Apr
2013
TO TRANSFER-INB
Freecharge.in
FREECHARGE...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mayavarathaan
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't send FREE vouchers at all

This freecharge.in people promising FREE vouchers delivery through courier whenever we charge mobile phones / DTH through their website and they are charging extra 10 Rs. for despatching the vouchers.

So far I have made innumerous recharges through them and I never ever received any vouchers at all.

While placing complaint they said the courier got returned because of door lock which is actually never happened....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
quidsense
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge mobile recharge fraud / scam

Address:Delhi

I bought Airtel recharge of Rs.1010 at an online site called freecharge.in ('Accelyst Solutions Pvt Ltd') on March 25th 2011. They didn't recharge my mobile. When I contacted them, they said they will refund the entire amount through email. I got in touch with the payment processor as well and they also confirmed that the money was refunded. However they haven't made any refunds and my bank ICICI says they didn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kevjon1
from Pune, Maharashtra
Report
Copy

amount withdrawn not refunded

Address:South Delhi, Delhi

I attempted to charge my mobile through freecharge in the amount of 1010 on March 1,2013, the recharge failed however the amount was debited. I was told the amount will get credited in 5-7 days, its more than a month now and I have no refund. How and when will I get the refund? If for whatever reasons I do not get the refund what are my options?

MHDF[protected]-BilldkFreechargein
Ref#[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viv4u1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Issue

Address:Bangalore, Karnataka

Last month I tried to recharge my mobile using Freecharge.in with Rs 555.00, it could not happen and found a message in my mobile as "Unsuccessful". When I requested their support team regarding the same, they replied as my money will be safe and secure in their FC Balance for future recharge reference. This month, as per the need again when I tried to recharge my mobile using the same FC balance, found a message in my mobile as...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy