[Resolved]  Freecharge Payment Technologies / Freecharge.in — Money deducted from wallet but operator did not receive.

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I recharged Rs 149 on 31st March 2017 through Freecharge wallet to a reliance jio number with order ID FCVA[protected]. Freecharge is claiming that recharge done successfully but I confirmed with operator that they didn't receive the said amount.
I did not get the refund yet inspite of contacting Freecharge numbers of time.
Please do the needfull.
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
May 23, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Team,

Replied to query accordingly. Ticket Number 1517729
Complaint comments 

Comments

My SBI account is deducted with₹200 having FreeCharge transaction I'd FCVA[protected].what to do??

Freecharge Payment Technologies / Freecharge.in — Mobile Phone recharge payment issue

Mobile phone recharge amount debited in my bank account but not recharge in my Mobil phone, please ratify and revert immediately. I am awaiting for your action.

rdgs
Kumar

Freecharge Payment Technologies / Freecharge.in — Transactions failed but amount not refund

[protected], Amount is Rs 110 dated 10/06/17.
Hi sir, some on using free charge account on mobile num so please de activate my free charge account.

mobile num:[protected]
Email id:Rajitha.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information