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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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+91 12 4433 0000
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 21

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S
SHANMUGAM CHINNASAMY
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not refunded to my account

Address:638052

I done the recharge for aircel no 97xxxxxxxx12 for rs144 with iob bank online payment on aug 24 2017, via rupay debit card the money has been deducted but no recharge has been done by them.
Till now money has not been refunded. So take any step refund to bank or refund to free charge wallet.

Order id : fcvw[protected]
User id [protected]@gmail.com...
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A
Aarti Poddar
from Delhi, Delhi
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waiting to resolve my issue.

Address:New Delhi, Delhi, 110059
Website:Freecharge

After my long conversation with one of your agents on 20 august 2017, i was supposed to receive my refund which has been initiated but isn't reflected in my wallet yet.
It's not about money anymore. M, it is about commitment and trust i as a consumer had in you.

The agent said that money is reflected in my wallet and i would have to relogin my account and blah blah... But as you can see in snapshots it's still the...
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B
bittucom
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no deposit lucky draw of ismart bike

Address:Bhopal, Madhya Pradesh, 462037

Sir my self rohit yadav my registered mobile no. Is [protected] and i purchase i smart bike from snapdeal and booking is done through snapdeal i have received message on freecharg that you are eligible for 5000 cashback 2-3 days elapse cash back is not deposited to bank account sir please resolve my concern as soon as possible i received cheque of 38000 which is deposited my bank account but 5000 not deposit till date...
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P
Puvvada Sairam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl 333 recharge for 9494994794 not done

I done the Recharge for BSNL no [protected] with 333rs with SBI bank online payment, Recharge was no successful, But money deducted,
Transaction Id:JSB[protected]GABYA1RF9
Pls clear,
Urgent
Thanks
Sairam
[protected]...
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M
Mayur Sunadal
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone recharge done on 14th august for amount rs 485

Dear sir,

This is mayur l sunadal your customer with user name [protected] & email id [protected]@yahoo.com, have made the transaction of 485 rs against my vodafone bill of 485 rs on 14th august 2017 which is showing unpaid to vodafone. But you have deducted the amount from my account. Now i received the vodafone bill with 100 rs fine so who will take responsibility of this?

Please confirm me back with necessary...
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H
harimesh
from Agra, Uttar Pradesh
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fraud call from freecharge

Address:Agra, Uttar Pradesh
Website:freecharge.com

Mene 22aug 17 ko recharge fail hone or paisa debit hone ki sikayat ki koi response na aane par mene complaint consumercomplaints.com par complaint ki uske baad mere paas [protected] se call aati hai ki main freecharge se bol raha hoon apne consumercomplaints.com par sikayat ki aapke 399 rs wapas karne hain iske liye use mera account verify karaya verify karne ke baad mujhse paisa wapis karne ke naam mere se card detail le liya fir usne...
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H
harimesh
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from account but mobile was not recharged

Address:Agra, Uttar Pradesh

Sir
I have recharge my vodafone number [protected] of rs 399 by using freecharge app by netbanking on 22 august17. My payment was successfully done but mobile number is still not recharge i kindly request you please resolve my recharge problem as soon as possible.. I already sent two emails to freecharge at [protected]@freecharge.com but there is no response from freecharge
Transaction detail are:
Bank :corporation bank
Reference...
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A
Arnest Syiemiong
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

freecharge - aircel mobile recharge not credited by account has been deducted

Address:793022
Website:www.freecharge.in

I have recharged my aircel mobile number [protected] of rs.47/- freecharge by using net banking on 20-august-2017. My sbi account of rs.47/- has been debited but my aircel mobile number was not recharged. I kindly request you please resolve my recharge problem as soon as possible. Thank you
Transaction ref. No. Jsbi[protected]igabwcwcu5 of rs.47 on 20/08/2017...
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A
Aarti Poddar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not returning my cashback from purplle

Address:New Delhi, Delhi

Hi there.

I had filed a return for my order via purplle which was if amount 1043. They returned that to my freecharge account. But still i can not use it because they reflect in my account but want a confirmation. I couldn't connect via mail as i signed up from fb account and i do not remember the password of my old email i'd.
I mean, seriously???
Can't you just call and take the confirmation?? And also you...
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A
Aarti Poddar
from Delhi, Delhi
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trying to return my huge dress.

Address:New Delhi, Delhi
Website:Freecharge.com

Hi there.

I had filed a return for my order via purplle which was if amount 1043. They returned that to my freecharge account. But still i can not use it because they reflect in my account but want a confirmation. I couldn't connect via mail as i signed up from fb account and i do not remember the password of my old email i'd.
I mean, seriously???
Can't you just call and take the confirmation?? And also you...
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B
Bubu Kalita
from Duliagaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not success

I tried to recharge a tata sky number in freecharge.in through sbi net banking. The amount rs.100 was debited from my bank account, but in freecharge.in it shows payment failed. Please refund my money to my bank account.
Tata sky no.-[protected]
Order id in freecharge.in is fcdw[protected]
Bank transaction reference no. Is jsbi[protected]igabvxeyk3
Date of transaction is[protected]...
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G
girl_angelic
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

almost 5 month- refund my recharge amt rs.750

Address:631502

I tried to recharge my videocon d2h but unfortunately transaction failed (Recharge failed). I apologizes that i made mistake in recharge.

Videocon dth id :[protected]
Order id : fcdw[protected] (Recharge thru freecharge.in)
Recharged date :[protected]
Recharge amount : rs. 750

U have debited my recharge amount of rs. 750 from my bank account...
I tried so many ways by sending email...
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J
from Sirsilla, Telangana
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159 recharge

Address:Hyderabad, Andhra Pradesh, 500002
Website:freecharge

August 8 koy may nay 159 Rs key bsnl key phon no [protected] pay rechage keya tha mager fail hogaya maray balanc abtak nahi mela na to maray ac pay jamahuwa nahi wallet pay plz pay my payment . mane jalaluddin
phon no [protected]
[protected]@gmail.com...
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S
Sheela Michael
from Jalandhar, Punjab
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balance in wallet

Address:500040

Pls note for medical purposes I tried adding balance to the wallet nThinking this balance can b transferred to My bank account to pay for the medical expenses, but my money is stuck with you n this needs to be paid for emergency, I want this to b transferred to account ASAP...
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A
Azad kumar singh
from Mumbai, Maharashtra
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mobile recharge not successful

Address:New Delhi, Delhi, 110025
Website:Freecharge

On 25 March recharge in my airtel no. [protected] to Rs 50 but recharge not done and amount to debit ni my freecharge A/c. So please refund my money...
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K
Kunal.11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refunds for unsuccessful transaction

Address:New Delhi, Delhi, 110085
Website:Freecharge.com

I have made online payment of landline bill of[protected] of Rs 1380/- through freecharge portal on[protected].The transaction was unsuccessful but amount was deducted from my account. They send msg that the amount will be refunded, but has not done till date. I reverted endless times on [protected]@freecharge .in but they doens't resolved my problem. No customer care executive was ready to pick up the phone.
I am attaching the files regarding...
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R
Rupansh Goyal
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

made a recharge and upto now it not complete

Address:Mumbai City, Maharashtra, 400021
Website:[email protected]

Yesterday I have made a recharge of Rs 614 to mob no [protected] and upto now it not happen even now my money not refund and like this company will work freecharge than what will happen today this happen with me future others also will also happen like this and freecharge first time like this happen even there customer care number no one is picking my phone very bad service...
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Arkapriya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adding money to the freecharge wallet

Website:www.freecharge.in

I was trying to add 2530 rs/- to the freecharge wallet from my bank account on 22.06.2017. But it was failed.. But the amount was debited from my bank account.. But money was not added to my wallet.. & then a sms came to my phone number by informing that adding money procedure was failed but if the money has been deducted from the bank account it would be refunded to my account in between 5 to 7 days.. But still now after 21 days no money...
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K
Kalyani Pareek
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge amount expired

Address:Jaipur, Rajasthan, 302002
Website:Freecharge.in

I had been getting reminders by freecharge to use my freecharge amount which was to expire soon. However, it expired at 11 a. M. Rather than 00:00. There is still some time left of the day and i sat to spend the money on shopping and right before the payment i see it's already expired at 11 a. M. That's unfair. I'm never ever going to freecharge again. No one from my family is ever going ro put their trust in this wallet...
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G
Gv6
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdraw money account

Address:Amravati, Maharashtra, 444603

Sir,
I am madhav gadge

Sir my complain regarding freerecharge app, when i was pay my electricity bill of maharashtra, it saw me your transaction prossess unsuccessful than i wiil try one more time to pay but 2nd time it also show me transaction unsuccessful that was second time to pay...
When i understanding it not completed through freerecharge online payment. I will paid by cash moany (Rs. 770) to department...
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