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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 23

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R
Ranjk
from Bengaluru, Karnataka
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Ticket # 1493361 - withdraw request

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I added my money in freecharge wallet of Rs 6500 instead of 650 and i requested freecharge reverse the amount to the same source but they are not responding properly, their automated phone call system says can withdraw money after adding of 48 hours and they change the policy recently to 45 days and which is not updated in autocall system, still i requested to refund my money to same source and they are responding at all....
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S
Soleman7878
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Send money issue

Address:731224
Website:Freecharge.in

My register mobile number [protected] and email I'd [protected]@gmail.com

Plz solve the problem... I am unable to send my money to my friend account and relatives.. I want to Gift my money to someone special in my life. But I am unable to send. Plz u the money send option. Here is a screen shot.

Please solve this problem today...I can't wait any time..otherwise you not solve my problem then I Unstall my Freecharge...
+2 photos
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N
Nikhil Jayswal
from Mandal, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mutual funds

Website:freecharge.com

Hi,

I invested 500 rupees using Freecharge's mutual fund section. But the folio number shown in the app does not match with the one in the documents sent to me by Reliance MF team. So the app displays zero balance. I cannot manage my money. Every time I email them, they ask me to wait for a week, but nothing happens. There is simply no helpful communication.

Kindly help me....
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A
Ankit Rathour
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra money added mistakenly

Address:New Delhi, Delhi, 110058

Hey I have this mobile number [protected] and I by mistakenly added 9000 to my freecharge wallet instead of 900 and now I want my money back on a priority basis as I have to pay my debts however as per your policy you can not transfer the amount post 45 days of adding amount!please look onto the matter priority and get the amount transferred!

Hence it's requested you all to help me to get my money back into my source account...
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H
hemantsarraf
from Hyderabad, Telangana
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No refund for rail ticket cancellation

Address:Hyderabad, Andhra Pradesh, 500082
Website:www.freecharge.com

I booked ticket on 24-jan-2017 by irctc.co.in and for payment i use freecharge wallet.
After few months my plan was cancel so I cancel my ticket on 16-April-2017 and I saw IRCTC refund the money on 19-April-2017 but still I did not get my money back.
I raised a ticket to freecharge on 22-April-2017 regarding this issue but always I got same reply from them i.e.

(We understand how frustrating delays are, especially...
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J
joshua199
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdraw issue

Address:600078

Request a Resend money to credit card.
I am load my money to freecharge account before 1 month. But no withdrawn money for current period. I tried to using freecharge. This is for worst service. So much issue going on. Please resend money credit card. I am already send many mail to freecharge. But No response your side. Kindly help withdraw money to bank or resend money to credit Card.

My Login ID: [protected]@gmail.com...
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N
naveen.saini
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge electricity bill payment show successful. Cute my account balance 2343 rupees. But today I am check my electricity bill due show.

Address:Jaipur, Rajasthan, 302001
Website:www.freecharge.in

Email - [protected]@gmail.com
Contact - [protected]
Order ide - fcea[protected]
Date-31 mar 2017, 5:36 pm
Subject-freecharge electricity bill payment show successful. Cute my account balance 2343 rupees. But today i am check my electricity bill due show.
Today i am check my electricity bill. I am very shocked. My electricity bill (Jvvnl) due. But this month 31 mar 2017, 5:36 pm bill payment for freecharge...
+1 photos
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J
Joicy Joy
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet amount

Address:560078
Website:www.freecharge.in

Hi,
I had added Rs. 3000/- today to Freecharge account in hope of transferring to my friend for some urgent purpose. I didn't know the minimum days to transfer money to account is 45 days. I had done transfer before and and this was not the case at that time. How a customer suppose to know this information before blindly trust your application? I have been using Freecharge since years and never expected this kinda situation. Now my...
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S
Sulochna rathi
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund solution

Address:Mumbai City, Maharashtra, 456443
Website:Www.freecharge.in

I have made a transaction with free charge with rs 12000 twice but it get failed but amount deducted from my bank account my number is [protected] I tried to contact them but no response from them I just wanted you to please resolve my concern I have made transaction 7 days before and my free charge I'd is FCVA[protected] it's humble request you to solve the issue I have paid an amount with debit card...
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P
priyesh bhagat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to withdraw money through my App

Address:Mumbai City, Maharashtra, 400706
Website:www.freecharge.in

Dear team my registered contact number with freecharge is [protected].
I have added money in freecharge app but due to some reasoni want withdraw it.. But couldn't do so when it was working properly. But this time they have asked me to wait for "45 days". Why i should wait for 45 days. Dear consumer help team please help me as i am urgent need of money.....
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M
Mukesh J Patel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of refund order no fcea170402610651166

Address:Ahmedabad, Gujarat, 382345

Dear sir/ madam,

I am continue in connection with you since last 15 days to get my money back
As i am telling you and i have already given you latest bank passbook copy with date of deduction of amount and
The passbook doesn't reflects the balance till today[protected]
Here again i am sending you my latest bank passbook copy for your reference,
I again humble request you to kindly transfer...
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A
Avi_grahak
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to withdraw money to bank

Address:400051

I have sent them several mails but every time i receive the same old auto-generated replies. They stopped the withdrawal to bank service without any prior notification and now they are saying you can only withdraw after 45 days. I feel cheated. I cannot afford to have 5k rupees in my freecharge wallet, also in my area nobody accepts freecharge. This is causing me great inconvenience please return my money to my bank account.
Email...
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R
r2patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stopped withdrawal service without any notification and no resolution so far

Address:Ahmedabad, Gujarat, 380054
Website:www.freecharge.in

I was withdrawing balance to my bank account on 27 March. I transferred Rs. 2500 and when I tried to transfer remaining Rs. 2500 again then it withdraw. First of all, you have stooped it without any notification. You have mentioned that it is a temporary suspension as you are upgrading your services and it will be fixed within 2 - 3 weeks. Still you haven't release any notification with the updates and now you are restricting to withdraw...
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Address:600063
Website:Free Charge

I am a freecharge app user. I have money in my freecharge wallet last month. Since freecharge has suspended some services therefor I request them to refund my money back from freecharge wallet. I have raise a ticket regarding my refund. But they didn't respond me clearly. After that i mailed them several times but they neither providing me my refund nor giving me sufficient answer. The complaint number given on freecharge.in is not reachable...
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N
nlsreddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdraw money

Address:Bangalore, Karnataka, 560066
Website:freecharge.in

I am a freecharge app user. I have money in my freecharge wallet last month. Since freecharge has suspended some services therefor I request them to refund my money back from freecharge wallet. I have raise a ticket regarding my refund. But they didn't respond me clearly. After that i mailed them several times but they neither providing me my refund nor giving me sufficient answer. The complaint number given on freecharge.in is not reachable...
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D
Divyesh bhakhar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong number transfer money

Address:396445
Website:freecharge app

My name :-Bhakhar Divyesh Gordhanbhai My mobile number is [protected] to transfer 4800 rup to wrong mo.no..[protected] my transaction id:-F5F435C1C703490D8AE85986D572D7B8..Plz refund my money 4800 rup in my mobile number [protected]
My register mo no.:[protected]
My register email id.:[protected]@gmail.com this money transfer is 18 April 2018 tuesday time:-8:58 A.M...
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L
LIS Store
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blackmailed by Freecharge!!

Address:560093
Website:www.freeecharge.in

I have my money around 10k in Freecharge, I am requesting someone to help me to withdraw that amount. Freecharge is blackmailing me, saying different weird message.

1st few days, reply was technical upgrade
Then, started with we cant do it
Next, they say will refund to the source account, which i dont have any link now. This is quite unethical process Freecharge is acting using customers money. As this now my...
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I
itsabhiraj01
from Durg, Chhattisgarh
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Payment failed but money debited

Address:462044
Website:www.freecharge.in

On 6th April I initiated a recharge of 29 on online wallet freecharge, recharge failed after initiation but money debited from my bank account....
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A
Ashok Vandana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction roll back to my source account - 1386951

Address:Ranga Reddy, Andhra Pradesh, 500049
Website:www.freecharge.in

I credited 20, 000 to the Freecharge account from my credit card, now the withdrawal option has been removed by freecharge to any of the bank, i raised a case/complain on 3rd April to roll back the transaction to my source account. They said it will take 5-7 business days, today the date is 15th April, its almost 9 day business days, i do not see any good response and the amount is stuck in Freecharge queue!!! it looks still strange with...
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G
girl_angelic
from Thiruvananthapuram, Kerala
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FreeCharge - Cheating Us

Address:631502
Website:www.freecharge.in

Please refund my money Its been almost a 40 days now but still u didnt revert my money rs.750 either into my bank account or in Videocon DTH balance.

i need my money as well as my interest rate.
u people getting all o[censored]s money interest and saying "Your transaction inputs have been forwarded to the Internal team"
and still now my issue is not cleared and without my knowledge u have closed my ticket - # 1363069,...
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