Gati-Kwe — Extensive damage to goods while transporting. | |
Dear Sir/ Mam, 1. I the undersigned am a commissioned Officer in the Indian Air Force. 2. I recently got posted from air force station Bareilly to Air force Academy hyderabad. 3. Unfortunately i happened to send a small portion of my luggage with gati. Docket No.[protected]. the luggage was carrier's insured ! and not owner's risk. 4. Annexed herewith are few photographs of two guitars received at hyderabad. In the photographs you will see that they have been brutally damaged ! 5. It was my first experience with gati and surely the last. I would also educate my fellow officers and men under my command, so that hard earned money of the guardians of the country doesn't get wasted away like this. -- (Malay Bohra) Squadron Leader IAF Was this information helpful? | |
Gati-KWE customer support has been notified about the posted complaint. Verified Support Aug 12, 2021 Gati-KWE Customer Care's response Dear Customer, We are extremely sorry for your experience. This is to kindly inform you that your shipment was booked on shipper's risk hence we can issue you an 'Observation Note' or OBN for the same. Please provide us with a line of confirmation if you want an OBN. We called on your registered contact number twice but the number is showing not reachable. We kindly request you to help us with your alternative contact number for further process. | |
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