Gionee Communication Equipment Complaints & Reviews

Name; vivek
Faizabad up india
Mob [protected]
Imei:[protected]
Mail id:vivek. Krishna. [protected]@gmail.com
Dear
Ir/mam
P7max gionee is under warranty. My phone is heating up to 52c° while charging & using net or watching videos it seems like it will blast due to heat. Battery backup is only 3 to 4 hour and draning very fast.
Please replaced my set.

I Bought Gionee Phone in January 2017 which costed me 16K, which has a warranty of 1 year. Within 3 months the phone stopped working. I submitted to gionee service center on 23rd march. The service center registered my complaint which was closed on 30th of march, but the phone was handed over to me only on 4th april after my numerous follow ups. The phone was handed over to me with all my data being deleted and with some part time solution, the phone stopped working again on the same day.
Again on 5th april i handed over the phone to the service center, after a week i checked with the service center and they had no clue about my phone, I kept following up with their escalation matrix Yuva Bhukta and Madhu Sudan, who in turn promised me with a replace of phone on 13th of april. Till today i have not received my phone, neither are they clearly telling me when will i get my phone.

Inspite of me loosing so many days without a phone, there seems to be no urgency or efforts being made to atleast provide me with a temporary phone or a replacement for a phone which is not even 3 months old.

Looking for your help in above matter

I new mobile phone purchase date 10.4.2017 a 1 gionee veery poor option
Sms massage not option duel sim my massage not the option massage which sim1 sim2 phone massage send in no option sim1 sim2.
Please solve the problem massage send a 1 gionee my big problem my a1 gionee software opdait
Please my contact no call me
Thanks
Harvinder singh kapoor
[protected]

I bought a handset of gionee. After few months my battery was not charging properly. I went to the service centre. They registered my complaint number and said you will get new battery after few days. But after whole month our complaint was closed saying : we hope your handset has been delivered to you and your complaint number has been closed.
Complaint was done on 22 march 2017.

My name is hari i purchased gionee f103 pro mobile 6 months back now the mobile is not charging up i visited service center but they are claiming that charging slot is damaged it is not covered under warranty and cost 850rs but they are not giving online bill they are just giving cash bill on the y. V technologies name i am asking the online bill from gionee but they are denied it. They are acting in a frauded manager.
I visited the service centre in guntur, andhrapradesh.
Phone :[protected]
Email i'd :[protected]@gmail.com

I had purchased gionee mobile (P7) handset on 18th march 2017 from vijay sales, prabhadevi branch, 384. V. S marg, ddar west. I purchased it for rs-12, 999 /. The mobile functioned well for 3-4 days. The trouble started there on. I was unable to receive call nor could call. I visited gionee gallery on 6th or 7th at dadar west, opposite to dadar station. They set right the problem. After two-three days again the same problem persisted. I visited the service center again on 17th april 2017. The problem was set right. Again the same problem occurs. Some times the handset gets hanged. It has really caused great inconvenience for me. I purchased the handset just by the company name and its reputation, but has been very unhapppy. I request you to find solution for the problem. The details of the bill are as follows v. No 107-pd03-17 si 858. Code[protected]
With regards -
Snehaprabha kattti
Asst. Professor vidyalankar schiool of information technology, wadala
Contact number [protected]
Email — sneha. Katti09 @gmail.com

I am very disappointed after taking Gionee S6 Pro, it's only 4 months back i purchased the phone and two times i went for service centre
Would never going to suggest anyone to purchase Gionee ever

See, I brought Gionee S6 Pro on My birthday 8th December from LOT Showroom
With one year insurance also
last month i was facing problem regarding the charging part
Now neither the finger print sensor is working nor it's back button and front button
I was always using Samsung Mobile Smartphones since around 10yrs
This is the first time i brought Gionee and is very disappointed
See i am a working women and does not have this much time to go again and again to service centres
With result to the services which you are giving in Gionee, now i have decided to make it viral in a social media what kind of services you guys are providing
General awareness is mandatory for the public before spending their bucks in any product
i brought it in 23000 rupees, Totally Wasted.

I brought this phone 8 months back. Just in 8 months the problem arises. My phone is not charging. I am connecting to the charger for 8 hrs, its showing charging but its not charging at all. What the hell product company is making I don't understand. After buying such a costly phone & if its not charging. Then there is no difference between Gionee & other cheep product.

I have purchased Gionee S6s (IMEI No. - [protected])which stopped working on 15th March 2017, I confirmed the service center through Gionee customer care who advised me to visit Liberty Mobile point(Gionee Authorised Service Center) at Malegaon- Maharashtra, the service center person first didn't identified the fault and put my phone under some liquid for hours and finally returned the phone by saying he is not able to repair it, I again approached Gionee customer care who again advised me to Pune where I approached Cell care services (Authorised Gionee Service Center), where they advised me there is moisture marks in the phone, on which I informed him it is due to previous service center at Malegaon who put phone under liquid(some chemical), it is there fault.
Now they have repaired the phone but ask me to pay more than Rs. 7000/-. Why should I pay when phone is under warranty and it is not my fault. I wrote to customer care Gionee but they are answering to my mails.

Kindly help so that I could get phone repaired under warranty.

Rgds
Anil Nigam
[protected]

I have purchased a travel charger for my M2 from gionee website.but it is not working properly immediately after 2 days of my reciept.I have also gone to service centre where they checked and suggested me to return back.When i wrote to gionee customer care they continuously harass me and inspite of getting picked up from their courier they are asking me to send.Charger as entity is not allowed in courier due to billing and safety concerns by an individual but manufacturer can send it as they have licence and bill.I request gionee team to get it picked up from my address where it is delivered and replace it with new charger.Already month has passed but there was no response of resolution only harassment calls are made from gionee side.

Dear sir before 2days I have purchased a new gionee p7 max mobile after purchasing the Mobile when I am using the handset it's was so much heating and battery backup was very poor and when I go to service Centre so they will refused to sort out my problem there is also a doa policy for customers but they was not changing my handset I am so much upset at this time I request you to pls check it out about this case they will give mentally torcher to me harassing me

I am Chandan Ghosh i have gionee s6s which was purchased in last 2 month. IMEI No-[protected] and Complaint no GC[protected]. I have already submit my hand set to our local service center at Jamshedpur location as on 06/04/2017 due to my cell earphone jack not work properly . But your service center do not response till date & time.

So, I request to you solve my problem as early as possible.

I[censored] want some more information than call me on [protected]

I am sourabh malowa i have gionee s6s which was purchased in last 3 month. My cell earphone jack not work so i give for repair but mansrover service center not repair it after than i m go in delhi and gave there than i know that my cell screen is not work properly because mansrover service center not care it. Than they change my cell screen but after two day one green line come on the scdeen vertically. I m very sad for service center work and i want replace my cell other wise i will go consumer court i have all proof which are required for it. I[censored] want some more information than call me on [protected] and [protected] tnx

I have purchased a gionee f103 pro mobile before 2 month. During this period I have facing some problems. I have complaint to customer care but they not give satisfactory answer. So please solve my problem and replace mobile.

The problem as follows
1. Heating problem in Normal using this problem increases during charging and net surfing.
2. Battery giving poor back up 4 to 6 hour in standby mode and 1 hour in net surfing.
3. Hanging problem.

Dear Sir or madam
I request u to please give new mobile because I was taken Gionee s6 s model but it is not working properly not charging, suddenly switched off, suddenly hang off totally am not happy with your product so please provide new one
If not possible to provide definitely I will give the complaint to consumer Court with in 7 days so please reply as soon as possible it's my humble request
Thanking you
Chandrashekar

I have gionee s plus model. I had complaint in customer care (Mp nagar branch) on 23 march and return it back on 25 march as it is with no change. I told them problem with the display but they do nothing just format and updated the software. I told them again and again problem with the display. Very unsatisfied with the service. Again having same prblm with the handset
Gc - [protected]

I have purchase gionee P5L in 9th feb'17 from Bhiwandi, Rajsthan. Now found data cable not charging mobile from many days. Now I m in agra, then I went to the gionee service centre (in shah market)and shop owner told that this data cable is not from gionee and I will not replace with new you can purchase from market it's very low cast. How can u do that I have spent money and in warranty period, who is the responsible from that and why I pay again for charger I[censored] have done mistake. What is the solution.
Shop keeper mob. No.- [protected]

My Android phone gionee F103 has started showing problems. Everytime I open any app or even the photo or music section it asks for permission and when I touch the allow option it shows screen overlay detected... I'm not able to do anything after this.. Screen overlay says that I've to go in settings of apps and turn off all the screen overlay apps... Please help how can it be solved. It's annoying as hell. For your convenience I'm already informing you that I've got my software updated today. Now also it's showing the same thing.. Please just help it solve soon and I must say gionee has shown the worst time to mee

I have bought a new mobile on December 25th 2016. And it's battery is very worst everytime I have to put in charge. It's not even a 3 month always I have to put charge. Please change as soon as possible because it is just a 2 and a half month that the GIONEE S6PRO always give the charge it has become like a mini tv, that the charger always have to connect with the mobile or it will switch off.
I want to change the set or recover it as soon as possible.

Dear sir,
with due respect i ajay ghosh employee of bank of india had purchased a battery of gionee @756 but the actual price of the battery is only 500 something, so i had made a complaint against it and the retailer are saying that the servicing charge for battery is 200 something which is not valid, so i hereby request your to please look into the matter, below are the details of the retailer from where i have purchased the battery.
gionee care, internatal market 3rd floor shop no13 sevoke road siliguri734001wb and the job no for the transaction is GC[protected] Job date is[protected] imei no :[protected]
thanking you
ajoy ghosh email id [protected]@gmail.com