GoAir Complaints & Reviews

My PNR-F3UYRI. Booking date 28 October 2020. But various reasons flight timing change. That's time not suitable for me. Then I cancel my tickets. So more times call customer care number but nobody receive. At last I send a mail but not response .not cancel my Air tickets & not refundable....

My...

GOAIR PNR: QFYS3R : REFUND REQUESTED
My PNR no is QFYS3R
Please initiate my refund request
Flight is cancelled by Goair

We have dropped a mail to Goair many times, but no-one is responding. please raise a complaint against GOAIR, who is not refunding Public Money
have dropped mail to the following mail Id, but no response from them
[protected]@goair.in
[protected]@goair.in
[protected]@goair.inbr...

Iam sorry to say I have requested GO Air and make my trip for my international tickets refund booked in Jan 2019 for a travel date of 30th April 2020 but due pandemic and travel bans we don’t think we have any plans to travel in near future hence requested make my trip to process my refund but the message is airline has rejected refund for some weird reason.
I hope we all are in very difficult times and the amount of Rs 54559 for...

Dear sir
Due to flight no G8 125 DT 18.02 PNR Y97FHJ cancellations from kolkata to Hyderabad. I cancelled my whole trip with the help of your call centre. And she say me that whole amount refund in your account with in seven days of cancellation. But till now the amount not credited to my account .please do needful. My ticket no is G[protected] of dt 08.03.2020...

My flight was cancelled on 14th Nov due to reason the service didn't explain. I mailed regarding the refund to Goair customers care service multiple times from multiple accounts but the case hasn't got any response till date. I need my refund since i do not wish to travel from this airline anymore.
PNR of flight cancelled : OF763R
Name of passenger: Arpan Koirala
Flight G8-157 (IXB to GAU)
Flight date 14th Nov,...

This is to acknowledge you that we have booked a flight from new delhi to ranchi on 7th december 2020.But in due course of time when we called to the airlines on 26 Nov 2020 they said that the flight has already been cancelled on 7th december 2020 without any information conveyed to us .They said that they have messaged us and mailed us but contrary to that we havent received any information.This is really highly irresponsive behaviour and...

I tried to contact toll free customer care number but they discontinued the call every time and no response. It is very bad show and irresponsible...

I booked round tickets from third party portal (Make My Trip) having the same PNR for both the to and fro journey, PNR : K1IBRB . The round trip from Pune to Kolkata (scheduled for 20th March 2020) and the return journey was from Kolkata to Pune ((scheduled for 6th April 2020). I was able to complete my forward journey but due to nation wide lockdown I was not able to complete the round trip.

Its been more than 6 months but...

Its to bring it to your notice I have travel booking for 27th Nov 2020 and 28th Nov 2020 which was direct flight at the time of booking and while checking PNR status three days before noticed the flights are no more direct but stopover of 10-12 hours has been added which is of worry & concern for me since I am travelling with my mother (senior citizen and health specific concern).
In regards to this i am trying to reach out customer...

Hi, I had booked me ticket for 10th June 2020 in flight numberG8-269 from lucknow to Delhi and the PNR number was JFE15B however the flight got cancelled and i raised my request to refund the amount but the airlines sent me a fresh request for 1st December which i didn't request nor confirmed. I again sent email on this issue but haven't received any reply on my email. I have been trying to contact customer care since 4 months but noone is...

My PNR no is X26FKB
Please initiate my refund request
Filght Date :- 31ST MAR 2020
Flight is cancelled by Goair...

Date:24.11.2020

The Luggage Controller,
GOAir Airlines.

Sub: Complaint Letter for Delayed Luggage

Respected Concerned officer,

It is stated that I took a flight from Riyadh to Mumbai month ago on15th October. However, I was tried to contact to airline many times but couldn't reach and my luggage has still not been cleared yet.

Kindly clear my luggage as soon...

We have booked GOAIR G8 553 flight from Ahmedabad (11:05 AM) to Hyderabad (12:45 PM) for my parents from 28th Nov 2020 through Cleartrip. PNR X37S4L.

GoAir line has changed itinerary and has changed route without our knowledge. I.e. instead from original route Ahmedabad to Hyderabad at 11:05 AM to 12:45 PM, the flight now departs from Ahmedabad via flight no G8 767 at 08:20 AM to Varanasi 10:25 AM and next flight from Varanasi...

Hi,
My flight with Booking reference X1J22B got cancelled and i am still awaiting the refund.
Customer care told me that it will take 15 to 20days for the refund. But its almost been more than 20days and still i havent received my refund.
Please look into this matter as soon as possible.

Thank you....

No refund against cancellation of flight G8-373.
PNR - R8EF3J

The airlines cancelled the flight without any notification to customer. Got to know about cancellation only while checking in online one day before departure.
I had to attend a very important business meeting. There are no other direct flights for 5 days for my itinerary.
The customer care is not at all responsive. Doesn't take calls or respond...

Hi,

I got the attached cancellation email on 21st Nov’20 for my Go Air flight which was scheduled for 22nd Nov’20. This is so unprofessional of them cancelling flight at last moment.

However i have requested them to refund my amount, but no response. Also they are not taking calls.

Would be of a great help, if you could arrange funds in my account....

I have spend a few days now trying to get in touch with someone at the Goair call center and I have always had to wait for atleast 2 hours before I am able to speak to anyone. After several attempts, I managed to get in touch with some one and explained my problem and every-time they have put me on hold for 30 minutes and then dropped the line without resolving my issue. It has been over 3 weeks now that this has repeated. I have raised complaints...

PNR A846RJ from Ranchi to Delhi was scheduled for tomorrow i.e 22nd Nov. I have just received confirmation that flight has been canceled and asking for another 4k for booking for the same. This is cheating.i want you to book for my ticket for tomorrow without any additional charges. Phone no [protected]...

Hi,
I have booking in flight G8-770 with GoAir from Delhi to Banglore on 21st November 2020. They rescheduled my flight thrice and made it indirect flight via Ranchi. I booked the direct flight for the evening and now they have made it for 7:30 am morning. They are not even replying to calls and mails. This company is a fraud. I will never book my flight again with them. Please take necessary action against them and get our money...