GoAir Complaints & Reviews

Hlo sir I miss my flight on 31October because shome problems so plz refund my money so hepl me
My flight pnr no =W3Q36Y
Flight no=GOAIR G8-4011
Traveller name MR = PAVINDER KUMAR
Flight on DUBAI TO DEHLI
So please help me

GoAir confirmed the booking few weeks back. Before 4 days of the departure they called saying due to technical challenges they are not operating the flight. They offered to give full refund. However now the tickets are too costly.
This is a scam . They are taking bookings but then cancelling. Might be earning interest out of the money

I had booked a flight in GoAir in Cleartrip.com. However, before the flight, I came to know that GoAir was in fact not servicing the flights for several days. I subsequently received an SMS from GoAir informing me about the cancellation, but I still haven't received any refund. It has been 4 months since the date of the flight.

My PNR no is P5GWPF
Please initiate my refund request
Filght Date :- 05 Spe 2020
Flight is cancelled by Goair

My flight from Mumbai to port Blair was cancelled on 29/10/20 by Goair without informing me. My PNR was T29LPB. I traveled from Pune to Mumbai to catch the flight. It was bad experience with no there on counter to help. Airlines didn't provided me the cab to come back to Pune. The manager just wanted to refund the money. He was not interested in giving any other solution. The way of talking was not appropriate. He kept me waiting for an hour from the time he got to know my grievance. How can an airline cancel the flight without informing the passenger. Very bad experience with Go air.
Please tell what can be done to compensate the physical and mental agony I went through.
Regards

I have booked ticket from Kuwait to Kannur for November month. But now no data about the flight details. is it there or not? Will you refund the full amount if the flight cancelled?

Dear sir

I am arvind raj and I am writing this mail because I booked the flight for delhi to patna with the pnr no- Z65FNF( flight no G8 133 ) on[protected] dep-at 15:10 arrival at 16:40 but unfortunately my timing is changed which is reschedule on same date but timing changed which is dep- 18:50 arrived 20:40. so i request you to kindly change my timing at earliest between 12:00 to 16:00 because that day is the festival day that is Deepawali. kindly arrange the another flight for this I will always thankful to you.

your regular cust.

arvind raj

Go air customer care doesnt reply to callers calling toll free till hours of holding .. ticket booked in lock down is not refunded on cosistent emails..no direct flight operating between hyderabad and ahmedabad..

Hi this is kunal chhalani i m writing for the refund of my ticket amount
my pnr no is yydsyw
from bangalore to jaipur
date 16.4.2020
reason of refund = automatically go air cancelled flight for the covid lockdown but till not received my refund so i request you to please refund my payment as soon as
details are given above plz clear

Dear Go Airline team,

Before i send tweet publicly about GO air iresponsible behaviour, i would like send direct message to go air. This is regarding PNR no. F2SUHY and email dated on oct.2nd to feedbackgo air with acknowledgement no.G[protected] . I have asked for refund based on supreme court order ruling of immediate refund of amount dated 1 October 2020 . Many reminders has been given through email and as per Go Air line...

I have booked flights from hyd-maa and maa-hyd respectively.

PNR T8JWFZ on GoAir flight G8-504 from Chennai (MAA) to Hyderabad (HYD) on[protected] at 14:40 hrs is CANCELLED

PNR Q7D5YP on GoAir flight G8-508 from Hyderabad (HYD) to Chennai (MAA) on[protected] at 12:45 hrs is CANCELLED

I have tried calling many times and mailed their staff but until now no response.

I kindly request you please help me for full ticket amount refund.

Dear sir. My name is Prathish Kuruvilla, I had booked my tickets on goair from Delhi to leh which got cancelled from their side .My flights were G8357 on 10 Jun and G8203 on 11 Jun.

It's been 4 months and I haven't still got the full refund for any of my tickets cancelled from the airline side. My tickets PNR are i6j9sp and c5upjp.

I had been requesting the airline company again and again to refund my full amount as soon as possible. I had contacted their service executives and haven't got any positive gesture from them either. Iagain requested the pls refund the entire amount. will have to move to consumer court if they still insist on lackadaisical attitude towards consumer.

Flight details:
5th June 2020 (flight got cancelled by Go Air)
PNR: ZEIVJX

Instead of refunding the amount, they promised to put it in ou credit shell that can be used to re-book flight. In case of a change of sector the customer care had to be called to re-book it. The customer care team is now not responding neither over an email nor their customer care number is reachable.

Expected resolution: Either to refund the flight booked amount so the same can be used to book from a better airline service or provide a call back to re-book my flight at the earliest

I had canceled my ticket on 29th of augest 2020, booked via paytm. After that they showing that processing needs 24 hours. I called goair but got no response. Same with the email. Almost 2 months are gonna complete now but still no sign of getting my money back.
This is just a airline of thieves

I Kameshwar Prasad Singh had booked a flight from Bangalore to Patna on 16th February, 2020 with PNR No.RFHH8R (Go Air )-Travelling Date on 11th April, 2020 in Ixigo website, since the flight was cancelled due to the lock down but i did not receive the refund from your end till date.

I have also informed to the respective airlines and Ixigo that i don't have travel plans in near future due to current covid-19 situation.

As per DGCA Guidelines refund to be issued within 15 days from October 7, 2020 but still there is no communication neither from the airlines nor from ixigo.

Dear GoAir,

I hope you are doing great in this difficult time. We will together come out from this.

I am writing this to request you to kindly change surname of a passenger among 4. The flight ticket is booked through MakeMytrip and the PNR is QCQHVN. She is travelling along with her parents. Her name should be changed from Kiran Mehta to Kiran Kumari.

Request you to kindly do the needful in this regards.

Thanks
Rahul
Mob: [protected]

I have booked a ticket in GoAir to travel in the month of April 2020 but due to Covid-19, travel was canceled, and under protect my PNR, my travel date was rescheduled to a later month. The last I checked around two weeks back, the travel date was in December. But now when I use my PNR to check the ticket details, it says, "No flights are added to this itinerary".
I received one mail from GoAir two weeks back where it says my ticket is canceled but it doesn't specify any rationale for it. Nor any-where it mentioned about the refund. I tried to contact the GoAir customer care, no response was there and no reply to my mail.
I want them to process my refund amount immediately.

Had booked the following connecting flight of Goair on[protected]
PNR - BY6LYD
1. G8804 - Ahmedabad to Bangluru[protected]
2. G841 - Bangluru-Phuket[protected]

I want refund as the same was cancelled due to lockdown. I do not want to avail the credit scheme benefit

Hi,
My flight with PNR J4M1RV GoAir flight G8-174/145 from Pune (PNQ) to Ranchi
(IXR) on[protected] was finally cancelled due to operational reasons
yesterday 30th Sept 2020 GoAir . I requested for a Full Refund on my ticket
as I was not interested in re-scheduling .
I am trying to speak to a customer care representative on[protected]/022
62732111 but unfortunately no one is picking the call. I have also dropped
a mail to [protected]@goair.in
Request you to please help me in processing my refund since I don't want to
reschedule my ticket anymore .
Attaching the mail which I received from GoAir for your reference.
Hopefully this passenger harassment will end soon for me.
Also in the Facebook today the GoAir replied to me that they are unable to
offer free cancels and refunds.
My question is whose responsibility it will if a persons is booking the
flight from his/her hard earned money and the airlines are cancelling it at
their own will without even thinking once how the passenger will travel.

Request to please help me in this case please.

Auto Acknowledgement G[protected] of complaint filed with GoAir, no response to date.

PNR details provided to GoAir for return travel tickets between June 12 and July 5 between Ahmedabad and Pune.

Nodal Officer, apellate authority are all absconding and not responding.