GoAir Complaints & Reviews

I am terribly disappointed and shocked the way goair has handled my bag for my flight (Pnr - m4652f) from chennai to chandigarh via ahemdabad on 25th nov 2019.

My bag is an expensive samsonite bag and the brand is known for the sturdiness of its bags and this is a first in all my travels. For it to be dented/disfigured, the baggage handling should have been extremely unprofessional and poor from the goair team.

The...

My pat to del goair 134 . We reach Patna airport 10dec 2019 16:45 pm. We are late I now becoz traffic is very heavy .
14:30 we start bal leela gurudwara but internet speed low .
So dear sir I’m only 20 mint late but your staff talking with me very rudely.
Only 20 minutes late.
We are purchased new tickets Vistara air line rs 20274/-
I’m also call to [protected] but every one helpless.
I think...

Hello,

This is with regards to go air flight g8-514 scheduled to depart from chandigarh on 3rd dec 2019 at 12:05 towards hyderabad which took off at 4:50 (Delayed more than 4hrs) and again from hyderabad on flight g8-816 scheduled to depart at 18:30 which took off at 1:20 am (Delayed for 6hrs) on 4th dec 2019. Total 10hrs of delay and caused so much inconvenience to the traveler. I need full compensation for this delay caused...

I booked go air G 8 145, Delhi to Ranchi for 6th December 2019 for 2 Pax . The fare charged online was 9045/- . The flight was cancelled by go air 3 days prior to departure . The SMS read that one could contact their customer care number . When I called this number it is a full IVR call . It gives you an option to cancel the flight only, as if it is customer induced cancellation and they deduct 2000 and refunds the balance fares . Even online...

Dear team,

I am ca dhaval sarvaiya, a simple middle class gujarati banya following swaminarayan religion and a god fearing person. I want to give an honest feedback of a gross misbehavior of an outsourced staff mr. Pratamesh handling the boarding at boarding gate no 75 of mumbai international airport for departure of goair flight g8 029 from mumbai to muscat. Whether anyone else agrees or disagrees my heart and my god knows...

The flight from Ahmedabad to Pune G8-633 on 1st dec was about to fly at 21:10 but now the flight has been rescheduled at 22:40 and the intimation to us was given at 21:05. Just before 5mins of the original timings. This shows they don't care of their customers timing. When they are not valuing our time, how can one believe In their service and fly with them. This is ridiculous and I want Aviation department of India to take strict action...

Hi,

I was supposed to fly by flight no g8 395 from mumbai to lucknow at 10.55 am. I arrived at the check in gate well within time approximately 15 minutes before the boarding gates get 45 minutes closing deadline. The person at the check in gate saw my ticket and said the boarding has been closed and you are late despite being on time.
The person did not provide me a reason for closing the gate earlier than usual and...

Hi,

This is regarding flight g8-605 from kolkata to bhubneshwar on saturday, jan 23, 2019 scheduled to depart at 9:40 am.

I reached the counter at 8:25 am and was told that the flight was preponed and had already taken off. On reiterating that the flight was at 9:40 am and no information was given to us about the time change, the staff told arrogantly told it was notified. I told the staff i didn't receive any...

Hi,

This is regarding flight g8-605 from kolkata to bhubneshwar on saturday, jan 23, 2019 scheduled to depart at 9:40 am.

I reached the counter at 8:25 am and was told that the flight was preponed and had already taken off. On reiterating that the flight was at 9:40 am and no information was given to us about the time change, the staff told arrogantly told it was notified. I told the staff i didn't receive any...

Hello,
I am wafiq abdul kareem. I booked my round trip flight from dubai to kannur. Payment was deducted from my account but ticket issued says payment is declined. Kindly refund the payment as i have already booked another flight for same night of thursday 21st november 2019.
I have attached flight ticket

Booking reference number: ac1ygk
Credit card reference number is 002213

Please help...

My vip sky blue check in suitcase has been lost in flight g8- 506 on 17 nov from jaipur to hyderabad. My pnr is - f8p9gg. I have made several calls to the go air office and first they said bag has come to hyderabad but it's with the delivery guy and now when i called them today, they said they have no idea where the bag. I would like to lodge a formal complaint against the go air airlines to either return my bag or provide me compensation....

I have been booked a ticket PNR V5J9SF for 1st September 2019, and unfortunately the flight was cancelled and I haven't got my refund yet. I contacted so many times but the customer executives keep on saying to wait for 4-5 days and like that they kept me rotating for a month till now.
They just use to say that they have forwarded to the concern team and will get back to us but it haven't been.
I want my refund asap...

Yesterday, on 16th nov 2019 i (Shrestha awasthi) lost my luggage comprising of so much important documents and expensive things, boarded go air flight g8 808 k from bangalore to lucknow. I reached lucknow but my luggage didn't. I don't know what is happening with go air such pathetic service.
I contacted go air people in airport they said tomorrow (17th nov) i will get it by 10:30 morning, i submitted the authorisation letter also...

Dear sir
Very sorry to complaint about it but please note that my luggage (Carry bag) weighing almost 8kg was completely damaged. The loss of bag is seperate but we had to face a lot of difficulty in carrying the luggage to our destination. My flight detail : g-8 134 class k. Patna - delhi. Seat no. 31c, 31a, 31b. Dated[protected]. A complaint is already lodged at terminal 2 at your counter. We request you kindly compensate us for...

Dear concern,

It's been almost a month where i have cancelled the ticket due to medical emergency. I have written mail 4-5 times where the feedback team has not yet reverted back. I have called them many times none of the team has taken this issue seriously.
I have provided the medical certificate as well.

There team has told me to cancel the ticket and refund and the total amount will be refunded due...

Respected concerned person,
This is to inform you that. Today 11th November 2019 I had a flight at 5:45 AM from Kolkata to Ahmedabad . I have reached the Airport on time, Prior two hours. I have checked in my luggage and was standing in the security check. For my boarding. There were your attendance who was announcing for Jaipur fights. There was no announcement for Ahmedabad flight. I was waiting for a long while in the security...

I took a goair flight from jaipur to kochi via hyderabad on 10.11.2019. As my check in baggage was slightly underweight while the carry-on baggage was overweight i needed to adjust it. As i was unable to close my suitacase after adjusting a person on duty at the security check area offered his help and then asked me for money. As i mainly use cards i didn't have much cash only about rs 100, i gave it to him but he was not satisfied and this...

Name: nishi gulabani
Pnr no: vb6ctd
Sector: bombay to ahmedabad
Date of travel: 7th november, 2019
I checked in my bag at the bombay airport but i did not get it at the ahmedabad airport which was my destination of travel. My baggage is lost and it is the company's responsibility. But no one from the company is answering properly and the phones don't work. We also filled a form about the lost baggage and...

On 07 nov 19, flew from hyderabad to ahmedabad on goair flt g8 554, pnr pd976h, after landing found one of the suitcases was missing. Tried to speak to hyderabad and ahmedabad office of go air, but there has been no news about the baggage. I had bought some expensive items from hyderabad, and the airline needs to compensate for that. Kindly advice me what to do in this matter.

Mayank bhatt...

I have requested go air for a travel certificate on 1st of november.
I haven't received the travel certificate yet. I have been calling the go air call center almost everyday. And i get a response that it will be resolved by eod.

Its been frustrating to see that the travel certificate is not provided yet, from all the assurances given.

Name: mayuresh shirodkar
Travellers: 2
My travel dated...