[Resolved] Godrej — ac installation cheating (model:gsc 18 usz 5 wpr, white) | |||
Few days back i purchased 2 ac's from amazon and requested godrej toll-free for installation of ac. The service orders for the installations are [protected], [protected]. Godrej promised us the installation of ac is free as it is included in the overall price that we purchased from amazon website. But to our shock the service engineers who visited us on jan 4th 2018 charged us 2200 rs saying that 2000 rs for installing both ac's and 200 rs for their transportation. As my father is not aware of this free ac installation he paid the money. From past 5 days we called the service engineer and asked him to refund the money. The service engineer acknowledge that he has to return money but he is not returning. Godrej people please help us in getting the refund of 2200 rs collected by service engineers from us. Gruha lakshmi gadiparthy. Was this information helpful? | |||
Jan 13, 2018 Complaint marked as Resolved the manager called us and refunded the amount in 10 minutes. Godrej Interio customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Gruha,
Thank you for sharing the details. We have forwarded the same to the concerned team and assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.
Thank you for sharing the details. We have forwarded the same to the concerned team and assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.
Dear Gruha,
We understand that your concern has been addressed. Do let us know if you need any further assistance.
Regards,
Godrej Appliances Team.
We understand that your concern has been addressed. Do let us know if you need any further assistance.
Regards,
Godrej Appliances Team.
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We'll surely look into your concern. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
Regards,
Godrej Appliances Team.
40301356853, 40301356852
You can contact me on 9177239293
Thanks,
Gruha Lakshmi.