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Godrej Interio Complaints & Reviews

1.5
Updated: Dec 13, 2025
Complaints 1541
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Godrej Interio reviews & complaints page 30

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G
gruha lakshmi gadiparthy
Jan 11, 2018
Resolved
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Resolved

Address: 521185

Few days back i purchased 2 ac's from amazon and requested godrej toll-free for installation of ac. The service orders for the installations are [protected], [protected]. Godrej promised us the installation of ac is free as it is included in the overall price that we purchased from amazon website. But to our shock the service engineers who visited us on jan 4th 2018 charged us 2200 rs saying that 2000 rs for installing both ac's and 200 rs for their transportation. As my father is not aware of this free ac installation he paid the money. From past 5 days we called the service engineer and asked him to refund the money. The service engineer acknowledge that he has to return money but he is not returning. Godrej people please help us in getting the refund of 2200 rs collected by service engineers from us.

Gruha lakshmi gadiparthy.
Jan 13, 2018
Complaint marked as Resolved 
the manager called us and refunded the amount in 10 minutes.
Godrej Interio customer support has been notified about the posted complaint.
Dear Gruha,

We'll surely look into your concern. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.
gruha lakshmi gadiparthy's [Complaint's author] reply, Jan 12, 2018
I don't have the complaint number. Here are the 2 service orders
40301356853, 40301356852
You can contact me on 9177239293

Thanks,
Gruha Lakshmi.
Dear Gruha,

Thank you for sharing the details. We have forwarded the same to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear Gruha,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.
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    B
    Biman Dhar
    from Kolkata, West Bengal
    Jan 9, 2018
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    Address: 700103

    On 23/12/2017, i have paid rs.4930 vide sbi cheque no.778413 dated 23/12/2017 (Narendrapur branch, kolkata) for wardrobe painting (Prince grey colour). Technician sri. B. Chartered has visited against service call no.454277. Since last friday (5/01/18), everyday sending messages from logistic branch over phone for lifting of wardrobe, but didn't turn up for lifting till date. Claiming compensation for inordinate delay in action against payment of rs.4930 in advance to m/s godrej. You are requested to send suitable instruction to field formation for immediate lifting of wardrobe.

    With regards
    B. Dear
    Narendrapur, kolkata-700103
    Godrej Interio customer support has been notified about the posted complaint.
    Hi Sir,

    We are sorry to hear about your experience. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

    Regards,
    Godrej Interio Customer Care
    Biman Dhar's [Complaint's author] reply, Jan 11, 2018
    This job is done by Godrej Interio, Authorised Service Provider : Sarkar Enterprise, Kolkata, Contact No.033-6509-0809. SERVICE Call No. 454277. Technician : Sri B. C hatterjee has attended the call on 23.12.17. My contact no.9830409824. Address : Sherwood Estate, Block-R, Flat No.1G, 169, N.S.C. Bose Road, Narendrapur, Kolkata -700103.
    Biman Dhar's [Complaint's author] reply, Jan 11, 2018
    EST. No. IGEN / 10026 Dated 23.12.17
    Hi Sir,

    We regret the inconvenience caused. We have made note of your contact details. Our team will get back to assist you soon.

    Regards,
    Godrej Interio Customer Care
    Hi Biman,

    thank you for your patience. We apologise for the delay in addressing your complaint. Now that it has been resolved do let us know if there's anything else we can assist you with.

    Regards,
    Godrej Interio Customer Care
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      S
      Santosh 73094
      from Raha, Assam
      Jan 6, 2018
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      Address: Dhanbad, Jharkhand, 826001

      I had purchased 1 chocolate king size bed and 1 mattress in october 2017 from m/'s horizon, seraidhela dhanbad. I had paid full amount at the moment and they told me that goods will be delivered at your doorstep along with original bill and some supplemental item. But sorry to say despite of several phone calls and visit, i have not been provided original bill and supplemental item till date.

      Please let me know is this way of functioning of godrej interio.
      Godrej Interio customer support has been notified about the posted complaint.
      Hi Santosh,

      We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

      Regards,
      Godrej Interio Customer Care
      We have purchased sofa set artifitial leather from godrej showroom at abids road hyderabad 8yrs back, we need repair of these sofas .plz dont expect us to fill unnecessary details just to fill 350 charecters.u can contact us on email.
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        A
        AKhokonbiswas
        from Kolkata, West Bengal
        Jan 5, 2018
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        Website: [email protected] ,cc: [email protected],

        I have purchased one dining table brawn with 06 pcs. Chair on 05.03.2017 from glory furnishers pvt. Ltd, taldanga gt road, chinsurah, hooghly, pin-712105 & tax invoice no.-15505 dtd.05.03.2017, & one money receipt no.-21223 dtd.06.03.2017, total value-rs.45, 300 are attached herewith. Photos of rusted stands of dining table & loose/broken white round of chairs are attached herewith for your necessary action please.

        It is seen that stands of said dining table are rusted & 03 nos. Chair are defected as side white round rings are loosed. One of them is broken as it​​ fallen from chair. It is unexpected from reputed company's dining table & chair. It is costly materials. It seems to me that it"s made of bellow quality materials. There are no suffient space to your provided space to load all photos. So only 2 nos. Photo have loaded. Tax invoice can not load.

        My full adress - ashim kumar biswas, 15/b, jagadish bose road, b - block, beside bharat sevashram sangha,, nabagram, hooghly, west bengal, pin code - 712246. Mobile no.[protected].

        So, i requested you kindly change my defective dining table & chair immediately.
        Early action is required as reputed company.
        Godrej Interio customer support has been notified about the posted complaint.
        Hi Ashim,

        We are sorry to hear about your experience. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

        Regards,
        Godrej Interio Customer Care
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          J
          jkr8421
          from Noida, Uttar Pradesh
          Jan 5, 2018
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          Alexandrio sofa purchased for rs. 31, 387.50 started developing cracks within a year of purchase. Initially i was of the impression that the cracks were minor scratches. The cracks started increasing day by day and now the sofa is not usable. My hard earned money is looted by godrej interio by selling a sub-standard quality product for premium price. I have not listened to these warnings and now i am repenting for the same. It is understood that alexandrio sofa is discontinued by godrej due to quality issues and customers who had purchased this product lost their money.

          In view of the above, you are requested to refund my money or replace my product with a new one since i was cheated by godrej by selling sub-standard quality product.
          Mar 31, 2018
          Complaint marked as Resolved 
          Godrej have repaired the sofa and reinforced my trust in Godrej products.
          Godrej Interio customer support has been notified about the posted complaint.
          Feb 01, 2018
          Updated by jkr8421
          I have sent my contact details, bill and photographs in your mail ID- [protected]@godrej.com and [protected]@godrej.com (Sevrice head and VP) atleast 25 times. But no actions were taken to resolve my complaint. Godrej & Boyce Manufacturing Co. Ltd. is a company which has no business ethics. You have written "Customer service at Godrej Interio is recognized as the Key building block in building the brand and bonding with our consumers. We at Godrej Interio believe that Customer Satisfaction & Delight are part of our brand DNA & hence have nurtured, invested & are constantly improving processes to achieve higher levels of satisfaction.While consumer service has provided us with leading edge competitive advantage vis-à-vis competition, we encourage and respect escalations from customers" in your website to make fun of customers.

          Hi Sir,

          We are sorry to hear about your experience. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

          Regards,
          Godrej Interio Customer Care
          I have purchased Alexandria Sofa on the belief that Godrej products are reliable and the company follows good business ethics. But I was wrong and your company has sold me a sub-standard, unreliable product for Rs. 32, 000/- which has not lasted for even an year. It is my hard earned money which was looted by godrej which I will not forget for my life. Further Mr. Narendra Singh, Service Manager at Indore again humiliated me by demanding more than Rs. 20, 000/- for repairing this sofa brought for Rs. 32000/-. The response given by your Service manager, Mr. Narendra Singh at Indore is arrogant, unprofessional and has changed my outlook towards Godrej & Boyce Manufacturing Co. Ltd.

          Jayakrishnan K R
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            C
            chetna sachdev
            from Ghatampur, Uttar Pradesh
            Jan 3, 2018
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            Address: Kanpur, Uttar Pradesh

            We hv booked office chairs of worth rs 59552.00 to your dealer - gupta furniture veethika, kanpur on 14.12.2017. They promised us to deliver the same within 3-4 weeks. But yesterday when asked for my booking status, they told us that it would take another one month to deliver our purchase order. This is very unprofessional way.
            Please do the needful.
            Godrej Interio customer support has been notified about the posted complaint.
            Hi Chetna,

            We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

            Regards,
            Godrej Interio Customer Care
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              A
              akashgrai
              from Pune, Maharashtra
              Jan 3, 2018
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              Address: Pune, Maharashtra, 411045

              Hi godrej interio customer service,

              This is regarding the complaint p[protected], problem is still not resolved but your technician closed the complaint without customers consent.
              We have purchased a slide and store pro from godrej interio store sadhu vaswani road pune. Product was not installed properly. One sliding door is not smooth in operating. It is scratching the other door and is not smooth as other door. Sample product was very smooth at the store.

              I have complained about this problem 3 times to your customer care but they close the complaint without our consent.
              Technicians are not able to fix it seems to be a problem with the product. I have complaint about it at the installation time itself but your technician told that it will get smooth by time.

              I request you to look into this issue on priority.
              Hoping for instant resolution. I am not impressed with the godrej customer support though.

              Our registered mobile number is [protected] and alternate number is [protected].

              Thanks,
              Akash
              Godrej Interio customer support has been notified about the posted complaint.
              Hi Akash,

              We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

              Regards,
              Godrej Interio Customer Care
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                M
                Madhu jedam
                from Bengaluru, Karnataka
                Jan 2, 2018
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                Address: 560037

                Dear sir / madam, we purchased the mattresses from godrej considering it to be a reputed and well established company. The mattress comes with a 3 year warranty, however within the first month sagged, making it impossible to have a peaceful sleep. We complained for the same on september 19, 2017, the technician was prompt to attend on sept 24, 2017. He took the pictures, copy of bill, and all the measurements, with a promise to get the mattress replaced immediately. But till date nothing has happened. We kept on following up with the complaint on the toll free number [protected] and periodically, we receive a call from no. [protected]. The person tells us that the complaint would be resolved soon after getting all the details again, but no action till date. It was never expected from a great company like godrej, it is not a fly by night company, i guess.

                Regards,
                Madhu
                Mob:91-[protected]
                Godrej Interio customer support has been notified about the posted complaint.
                Hi Madhu,

                We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                Regards,
                Godrej Interio Customer Care
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                  I
                  Indranil Bandyopadhyay
                  from Kolkata, West Bengal
                  Dec 27, 2017
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                  Address: North 24 Parganas, West Bengal, 700056

                  Booking reference : 98689 dated 14/11/2017.
                  Dear sir,
                  1 sofa model Rio 3 seater and 1 shoe cabinet booked on 14/11/2017 . On 9/12/2017 it was given to understand that the said materials have been alloted and awaiting delivery and requested for the payment of the balance amount. Accordingly on 10th December 100% payment was made.
                  Though sofa has been delivered on 12th December, shoe cabinet is yet to be delivered. Your Tobin road branch at Kolkata is reluctant to get any pain against such non delivery of the furniture beyond the commitment made by godrej. It is therefore requested to please look into the matter and inform the status immediately or otherwise refund us 100% cost of cabinet including interest. If nothing is heard then I have no option but to knock the doors of consumer forum for such violation.
                  Godrej Interio customer support has been notified about the posted complaint.
                  Hi Sir,

                  We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                  Regards,
                  Godrej Interio Customer Care
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                    S
                    surbhav
                    from Chennai, Tamil Nadu
                    Dec 22, 2017
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                    Address: Chennai, Tamil Nadu, 600028

                    Sir, had bought a recliner sofa in 2015 but by 2016 itself the levers were not working and also the springs were giving way. Exactly after a year when the warranty is over. Had called the service centre few days back and the survey was done promptly. After 10 days got a quote for almost 1/3rd of the price paid for the sofa. Upholstery are in satisfactory condition but the cushion & spring, lever need to be changed. Quote includes change o[censored]pholstery too. Called the service centre to discuss about the quote but it was quite discourteous and unmaking of a brand like godrej. Bought godrej for its brand value but seems the treatment is like a way-side vendor! So what should i do with the junk. Do you think i will a godrej product in future.
                    Godrej Interio customer support has been notified about the posted complaint.
                    Hi Sir,

                    We are sorry to hear about your experience. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                    Regards,
                    Godrej Interio Customer Care
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                      S
                      shalusachin63
                      from Delhi, Delhi
                      Dec 21, 2017
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                      Address: 560032

                      I have purchased dual magic 6" (6 by 6) mattress on 19-04-16. Lot of issue in the mattress.
                      1. Fungus issue
                      2. Sagging issue
                      I have complaint in the shop (Aug 12 2017) and they given bangalore dealer no name rahul mandal - [protected], (Nov 13 2017) he said send me the photos through whatsapp, i forward and he taken 1 week time for response, later he said with in (Dec 8th 2017) two days we will replace the mattress, but still now not happened. Now a days i called him he avoid my call he didn't response my call, i send the whatsapp aslo he read and didn't reply. Please dont buy godrej mattress.

                      Regards
                      Santha kumar
                      [protected]
                      Godrej Interio customer support has been notified about the posted complaint.
                      Hi Sir,

                      We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                      Regards,
                      Godrej Interio Customer Care
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                        A
                        Anusua Bagchi
                        from Mumbai, Maharashtra
                        Dec 19, 2017
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                        Address: Pune, Maharashtra, 411060

                        1.I booked a 3 door Slimline Locker Almirah on 08.10.2017 and after lot of chasing and follow up got delivery on 28.11.2017 that too with a broken mirror which we did returned, not sure when this will be replaced.

                        2.The best part is this almirah was bought as part of exchange of our old 2 door steel almirah even after chasing Lulanagar Showroom (Rohit K) and several Godrej delivery vendor (Kiran B) our old Almirah was never picked up.

                        3. We were supposed to received a refund due to GST rate change from 28% to 18% which never happened.

                        It seems there is total lack of communication between showroom, transport and other Godrej middle man stuff. Lastly now these people have stopped picking up phone or reverting to calls .I had a pathetic and terrible experience with Godrej & Boyce mfg co ltd. Appolo square building, Sahaney Sujan park, Lullanagar, Pune 40 showroom
                        Godrej Interio customer support has been notified about the posted complaint.
                        Hi Sir,

                        We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                        Regards,
                        Godrej Interio Customer Care
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                          A
                          ashishbarc
                          from Mumbai, Maharashtra
                          Dec 17, 2017
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                          Address: 400094
                          Website: www.godrejinterio.com

                          This is ashish srivastava working as scientific officer in bhabha atomic research centre, mumbai.in 2011, i had purchased a king size bed and a dressing table. Within 4-5 years, both products gave a problem and last month i had lodged a complaint at godrej customer care (B[protected]). A engineer came to visit at my house at anushakti nagar, mumbai and he told that i will get a seperate call from godrej and then i need to send the photo of bed and dressing table.in another few days, i got a call from a mobile number [protected] and she gave me mr. Rakesh number ([protected]) and asked me to send photos. I send the photos through whats up (The same is attached here). Till then, i am waiting and there is no further action from your side. I even tried to call mr. Rakesh about how much i need to pay for repair but, most of the time this number is either not reachable or switched off.

                          This is not a expected post-sale service from a reputed company like godrej. I also visited your godrej store at vikroli and explained that same to the sales officer. But, he told me that godrej can not provide any help if the product is discontinued.

                          I am planning to purchase sofa and dinning table. But, i am afraid that within few years, in case if there is some problem, i might face problem in post-sale service. I also explained this problem to few of my friends at barc and they are also dual minded whether they should go for godrej or not.

                          I request godrej to take an immediate and strict action in this regard so that i can got satisfactory post-sale service.

                          With thanks

                          Ashish

                          Dr. Ashish kumar srivastava, ph. D., insa & dae-ys
                          Scientific officer, - f
                          Bhabha atomic research centre, mumbai, india
                          Phone no.[protected]O); 0091-​[protected] (M)
                          Godrej Interio customer support has been notified about the posted complaint.
                          Hi Ashish,

                          We regret the inconvenience caused. We have made note of your contact details. Kindly us your concerned store details at [protected]@godrej.com. Our team will get back to assist you soon.

                          Regards,
                          Godrej Interio Customer Care
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                            shanti dharewa
                            from Kolkata, West Bengal
                            Dec 16, 2017
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                            Address: Howrah, West Bengal, 711106

                            Even after making full advance payment of rs.7428/- on 07.11.2017 againstr my above order, i am still waiting for the delivery of the goods i have ordered. What is all this going on at reputed organisation like yours? It seems seems you are using customers money for other purposes. It is true you are running your business from your customers 100% payment against purchase order and delivering the goods at your will. I don't know how long you can carry on like this
                            Godrej Interio customer support has been notified about the posted complaint.
                            Dec 28, 2017
                            Updated by shanti dharewa
                            I went to ur Brabourne Road, Kolkata show room to cancel my order, was shocked to face the rude behaviour of the manager of the showroom. I request you to please cancel my above order and return my money as and when suites to your convinience. I am trapped . One thing you may note that I will not visit again your above showroom in whatever condition. Thanks for your alarming me about your unholy terms and conditions in your dealings with your customers.
                            Hi Sir,

                            We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                            Regards,
                            Godrej Interio Customer Care
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                              V
                              Vennoi
                              Dec 16, 2017
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                              Address: Mumbai City, Maharashtra
                              Website: Godrej

                              Complaint no. C[protected]

                              Following up with godrej for last 3 months for replacement but no response. And their supervisor calls and says it will take 6 hrs to repair at home. If its a long process recommend to replace the sofa at the earliest. To buy a new sofa and repair it within 3 months is not at all acceptable form a reputed company like godrej.

                              Requesting godrej to look into it and replace the same at the earliest.
                              Godrej Interio customer support has been notified about the posted complaint.
                              Hi Sir,

                              We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                              Regards,
                              Godrej Interio Customer Care
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                                Rashil
                                from Ahmedabad, Gujarat
                                Dec 15, 2017
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                                Address: Ahmedabad, Gujarat, 382470

                                Purchased "kreation 4 door cupboard with locker and extra half shelf" from apm mall store, ahmedabad on 22nd november 2017 with specific instructions to deliver before 24th december 2017 (As i am leaving ahmedabad for 4 months after that).
                                Cupboard was delivered on 29th november 2017. However, no locker and shelf was delivered.
                                Till date - 15th december 2017, i have been chasing people around to deliver the remaining materials but no response.
                                I have approached store person as well as customer service in mumbai for the delivery but no confirm date also has been provided.
                                Request you to escalate the process of delivery as i have been waiting for long for the remaining materials.
                                Godrej Interio customer support has been notified about the posted complaint.
                                Hi Sir,

                                We are sorry to hear about your experience. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                                Regards,
                                Godrej Interio Customer Care
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                                  saha_uk
                                  from Pune, Maharashtra
                                  Dec 15, 2017
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                                  Address: Khordha, Odisha, 751016

                                  I have purchased godrej rocking chair thames model, from 4s interiors november 2016 damana square bhubaneswar, chandrasekherpur pin-751016,
                                  I am a permanent customer of the godrej furniture from that show room since it is a very short distance from my residence. But the chair has been damaged, but due to several chasing 4s interiors is not paying attension in my complain. Unnecessary they are killing time to lapse the warranty period. Even i have lodged complain in the show room december 2017, 2nd still they have not attended not responded.
                                  Godrej Interio customer support has been notified about the posted complaint.
                                  Hi Sir,

                                  We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

                                  Regards,
                                  Godrej Interio Customer Care
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                                    jitendraarora
                                    from Lucknow, Uttar Pradesh
                                    Dec 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110052

                                    Good day,

                                    This is to inform you that i had bought godrej frost free refrigerator 304 ltrs
                                    Double door in 2007.
                                    In july 2016, there was some issue in refrigerator so i requested for technician
                                    Visit for repair in call center. Technician mr. Pradeep solanki
                                    Visited the home for repair. During repair, we asked from technician if new
                                    Shelfs / trays for refrigerator available in company as we need them
                                    Because our shelfs are almost damaged.
                                    Then technician convinced us by saying if you take amc for your
                                    Refrigerator, i will arrange for same and dropped at your home by paying
                                    Cost of shelfs/trays.
                                    As i was satisfied with godrej company products and convinced by
                                    Technician, immediately i issued the cheque to technician for amc.

                                    Thereafter my wife and myself has been contacting at regular intervals
                                    To mr. Pradeep solanki technician for arrangement of shelfs/trays.
                                    But he was keep on delaying and not answering our calls.

                                    Later in 7th sept 2017, my wife contacted godrej customer care and request
                                    For shelfs / trays. Then she came to know through same technician that
                                    Company is not making shelfs/ trays for our refrigerator. So she
                                    Contacted mr. Dilip/ mr. Kuldeep senior personnel of franchise from
                                    Where technician visited in order to make some alternative arrangement
                                    As without shelfs/trays how the refrigerator can be used. The response
                                    From mr. Dilip was very bad. He was talking rudely to my wife. As i was
                                    Not in india otherwise i would have taken this issue ahead that time.
                                    Mr. Dilip not only misbehaved and closed the complaint without
                                    Consulting with customer.

                                    Finally when i came back to india and again registered the complaint
                                    Vide d[protected] on 1st december. Then same technician visited
                                    My home and promised that he will check again for arrangement
                                    If possible as he only sold the amc with wrong committement.
                                    But i surprised to know on 6th december through sms msg
                                    That my complaint again closed mentioning i refused to pay.

                                    Soon after i re-register complaint vide d[protected]. Also
                                    Contacted area manger of godrej delhi mr. Priyansh gupta and
                                    Mr, ajay kumar on same day 06th dec 2017 and briefed about all above
                                    Mentioned issue. Still waiting response from them.

                                    Basis above all i officially registered a written complaint for
                                    Following issues and will take the matter ahead till i don't get
                                    Satisfactory response from godrej.
                                    1. Selling of amc with wrong commitment by godrej franchise
                                    Technician mr. Pradeep solanki
                                    2. Rude talk/ misbehaved by godrej franchise personal mr. Dilip
                                    3. Closure of complaints without consulting / visiting the customers.

                                    Hoping for prompt reply and response.

                                    Your sincerely
                                    Jitendra arora
                                    Address: 163, nimri colony, ashok vihar phase-iv, delhi.
                                    Mobile no. [protected] / [protected]
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Godrej Interio customer support has been notified about the posted complaint.
                                    Dear Jitendra,

                                    We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint.

                                    Kindly provide the complaint number & your registered mobile number so that we can resolve your issue on priority.

                                    Regards,
                                    Godrej Appliances Team.
                                    Dear Jitendra,

                                    We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

                                    Regards,
                                    Godrej Appliances Team.
                                    Dear Jitendra,

                                    As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

                                    Regards,
                                    Godrej Appliances Team.
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                                      Sukanat Kumar Mondal
                                      from Kolkata, West Bengal
                                      Dec 12, 2017
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                                      Address: Kolkata, West Bengal, 700091
                                      Website: www.godrejinterio.com

                                      Sir,
                                      This is to hereby bring to your kind notice that i shri sukanata kumar mondal, resident of ad 134 rabindra pally, kestopur kolkata -700101, have purchased a slimline three door wardrobe of ivory red colour from godrej interio store mohini palace, jyangra saha bagan, kolkata 700059 on 28/10/2017 vide cash payment receipt no.-wwc000060, where i have paid the full price including all the taxes. The said product has not been delivered yet to my registered address and the store has not even cared to inform me about the delay; the only answer that the store has provided me against my queries is that the product is still in transit. More over when in a recent visit to the store i offered to upgrade the selected product from ivory red colour to ultra marine blue colour at a escalated price, which was vehemently turned down by the store manager. Shri saugatha bannerjee with salesman code -901053 was the person who dealt the sales.
                                      I am hopeful that you would kindly upgrade the item from ivory red colour to ultra marine blue colour, and deliver the product to my address as soon as possible.

                                      Thanking you,
                                      Sukanta kumar mondal
                                      Godrej Interio customer support has been notified about the posted complaint.
                                      Hi Sir,

                                      We regret the inconvenience caused. Please send us your contact details at [protected]@godrej.com. Our team will assist you at the earliest.

                                      Regards,
                                      Godrej Interio Customer Care
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                                        Arnab Abir
                                        from Kolkata, West Bengal
                                        Dec 12, 2017
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                                        Address: Kolkata, West Bengal, 700051

                                        Booked tv unit (Small expo unit)
                                        Order no 406856 on 14/10/17 from baguiati interio showroom
                                        Till today not delivered and they are reluctant to communicate
                                        Mr tanmay was sales representative who entertained us, but he is transferred to brabourne road branch now so he doesn't communicating at present.
                                        Whenever contacted with baguiati branch they are lingering the issue..
                                        Godrej Interio customer support has been notified about the posted complaint.
                                        I bought a 2door slimline royal ivory almirah on 31st oct 2017.but still i m not getting. I paid fully amount at the date of purchase. I told them it is a marriage purpose. My marriage on 10th dec. What will i do?i called the vip road godrej interio kolkata. They told me daily lie . please help
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