[Resolved]  Godrej — fridge burnt

Address:New Delhi, Delhi, 110062
Website:www.godrej.com

Dear sir, this complaint is in regards of My Fridge of Godrej company . I have been using this fridge and . This fridge has burn and my all room appliance has been burn . pathetic company fridge need an action against the godrej company . as per the telephonic discussion they are not taking this case seriously . this was really as dangerous for whole family . this case is around 6 am in morning at 27 of july 2018, and all family members was sleeping on the same time, this is very fortunate that i awaken and seen the scenario otherwise it could be a very serious for my family . We want our fridge new otherwise we will make a case against the godrej for all our loss which is happened in this case.

Take this matter seriously . We have word with the company representative Mr Rohit [protected], they said that we can give you the old fridge, i this can be a big problem . this is the case of fire in fridge.how its posible. I am attaching pic of this incident for your reference.
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Aug 5, 2021
Complaint marked as Resolved 
Godrej Interio customer support has been notified about the posted complaint.
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Dear Hirdesh,

We apologize for the trouble you've faced and would like to assist you with this. Request you to share the complaint number & your mobile number so that we can resolve your issue faster.

Regards,
Godrej Appliances Team.
hirdesh.'s [Complaint's author] reply, Aug 13, 2018
'' Godrej SMS * Yr call no. is D2707133091'' this massage was received when i create a complaint.

And my contact no. is 8368485228.
Dear Hirdesh,

Thank you for sharing your details. The same has been forwarded to the relevant team. They will address your concern as soon as possible.

Regards,
Godrej Appliances Team
Dear Hirdesh,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.

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