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Godrej Interio Complaints & Reviews

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Last updated Mar 22, 2024
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+91-22 6796 1800
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Godrej Interio Head Office Address

Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India
400079

Godrej Interio reviews & complaints page 41

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D
Dipalzzz
from Mumbai, Maharashtra
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Not taking back damaged piece

Address:400079
Website:Furniture

We have ordered slide & store cup board from here. It arrived in 10 days. When company guy came to assembled it, he told there is one damaged piece which need to be replaced. So we contacted customer care guys many time for replacement of damaged piece. It took around 45 days. After 45 days they sent replacement of damaged piece & company guy came & assembled it. But they haven't picked up damaged piece from my home. Every time when i call...
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Deep219
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Mattresses

Address:Hyderabad, Andhra Pradesh, 500089
Website:www.godrejinterio.com/Godrejinterio/index.aspx

Hello team,

Complaint no - y[protected]

Issues :
Suffering from back pain.
Bubbles on the mattresses. (bad fabric)
Low quality fabric.
Up and downs (no flatness) on mattresses.
Bills and mattresses images are attached

I purchased godrej eleganza 6 from sana furniture outlet. this store will work under hyderabad area
I have a good opinion in godrej products...
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A
ajit agencies
from Bengaluru, Karnataka
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Regarding leoma chairs

Address:Kanpur, Uttar Pradesh, 208012

Regarding my complaint no l[protected]dt20/60/16&l[protected]dt 28/6/2016 replace of parts of my leoma chairs (2 nos) asssued with in 10 to 15 days, one month has been passed no action has been taken. plz replace my both chairs foc. your delears m/s gupta furniture veethika is not respounding.
Balbir singh arora c/o ajit agencies plot no 39a, 123/649c gadarianpurwa kanpur 208012 up. mob -[protected]...
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N
Nmpuri
from Gurgaon, Haryana
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Bad quality furniture

Address:Mumbai City, Maharashtra, 110018
Website:Godrej interio

Let me start by stating that i had thought that godrej is one of the finest brands in India. And being under this impression we had bought a five seater sofa. The kind if promises and assurances given to us while purchasing have been all false.

This is what happened when we were about to have a party at home. The price we had paid for this would have allowed us to buy some thing more fancy which would have lasted ages.
br...
+1 photos
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ShivShakti16
from Delhi, Delhi
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Extremely bad customer service

Address:Saharsa, Bihar, 852201

Hi,

I am trying to get a almirah installed and is continuosly raising tickets and following up from last 7-8 days but seems like they godrej interio customer care is playing around as yet i haven't rec'd any technician number so far.

There is some specific deadline to close a ticket, so to keep their bucket clean they are closing the tickets by providing any non-sense information like 'customer refused to pay'...
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P
Pradosh Mitra
from Barddhaman, West Bengal
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Godrej interio modular kitchen installation

Address:713213

This is to complain against the delay and harassments suffered by me (ref. no-pm/dgp/kit/15-16/076) who has bought and opted for a modular kitchen installation on 12.01.2016 from godrej interio showroom at durgapur (address-phoenix machines pvt. ltd., city centre, near junction mall, durgapur-713216). this is to be done in my 2 bhk flat in benachity, durgapur. although full payment being done on 04.06.2016 there has been continuous delays...
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P
Pschh
from Mumbai, Maharashtra
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Tia chairs

Address:Mumbai City, Maharashtra, 400053

I had complained regarding tia chairs. The resolution given was it will be taken back and refund will be given back. This was dated 28th june by my. Bala of service department. However it is 20days. Chairs are still not taken bank. I wa promised complete resolution will be done within 15 working days. We are daily waiting for vehicle for promised vehicle coming for pickup. Excuse given vehicle is not available. Need to complete the resolution...
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N
nava krishna
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Split ac service not done for many days

Address:509208

We have 3 godrej split ac's out of which one is purchased recently, we have a problem that water is coming from indoor unit and ac not getting cooling.i gave a complaint on 28/6/2016, one service person came after 3 or 4 days and went without doing anything, again i called the customer care but still didnt receive any service person from them.every time this is the problem with godrej service, they do not attend the service well.very much...
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B
BrijeshG
from Bareilly, Uttar Pradesh
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Defective bed

Address:Jaipur, Rajasthan, 302021

I purcahsed a king size zenith bed from godrej interio store in jaipur. Upon receiving the bed, when the bed parts were opened by the godrej assembling team, some parts were found damaged. We informed the same to the Godrej Interio Store's Mr. Surendra Singh. He told us that the part would be replaced in 15 days, however, please let the assembly guys assemble it for the time being and you can start using it till the spare part is delivered...
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B
bhushanteli
from Noida, Uttar Pradesh
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Wardrob cupboard purchased.

I have purchased two wardrobe cupboards last month and one of them is recd in damaged condition. The company has promised me replacement with in 15 days but after 28 days also there is no revert form the company. The sales persons are not responding also the service team also not taken care some of the minor defects in another one. And no one is giving firm answers and not adhering the time frame they have promised....
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Address:Kolkata, West Bengal, 700059

We purchased a slimeline 3 door wardrobe with overhead on 18/6/2016 from godrej interio showroom at mohini palace, ac 7, jyangra saha bagan, vip road, kolkata 700059.

The full price of the product has already been paid. However till date only half the product has be delivered. The remaining half is still pending and we have no communication when it will be delivered. The installation of the entire product is due.
br...
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V
VikasRai01
from Varanasi, Uttar Pradesh
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Slimline 2 door slider

Address:Bangalore, Karnataka, 560068
Website:Godrej Interio

Purchased a slimline 2 door slider from bangalore, mahaveer marketing (Jayanagar, 4th block).

While selling the product dealer confirmed that product will be assembled in one day.. Its been more than 3 days product is still lying idle and no godrej interio assembler is listening to customer requests and coming to fix the product.

I am struggling to get it assembled. Despite of number of requests made to dealer...
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D
daripa
from Delhi, Delhi
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4-door kreation model wardrobe

Address:Kolkata, West Bengal

I booked for a kreation model 4-door wardrobe along with a study table and a tea table on 14.05.16 at the godrej interio showroom from brabourne rd (Dalhousie), kolkata-700001. The salesman of the said showroom assured us that the said products are under warranty for one year. But, at the time of delivery of the said items, only a invoice-cum-challan were handed over to me. Surprisingly no warranty cards or final bill were supplied to me....
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Address:Pune, Maharashtra, 411035
Website:www.godrejinterio.com

We recently bought new house & for which we wanted to buy good quality wardrobe & bed. After lot of research we opted for Godrej Interio for good quality (??) & accord booked on 14/5/16.
When we got our first lot it was badly damaged from inside !! We were assured that it will be replaced. But till date whatever consignment are received (4-5 Nos) by us, it has some issues or the other !!
It is very hard to believe that a co...
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J
jyoti.singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Washing Machine and worst after sale service from godrej

Address:Ghaziabad, Uttar Pradesh, 201013
Website:www.godrej.com

My 6 months old Godrej Eon fully automatic Washing machine model Number WTEON650PHU stopped spinning on 17/06/16
I logged a complaint on 18/06/16 vide complaint no. Z[protected].

Since Sunday 5 Technicians have visited my house and none of them has been able to identify the problem going on with the machine. They are trying hit and trial method and changing one or the other part everyday and till now the machine has not...
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C
Chitra49
from Mumbai, Maharashtra
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Mattress

Address:Sirohi, Rajasthan, 307019

I have bought a mattress and almirah 7-8 months back and i am having a problem with the mattress and almirah was bought with a dent on its door... I have asked them to replace n filed the complaint 6 months back and till now i have not been satisfied.. Such a poor service.. I was just about to file a complaint in consumer court, if not resolved within this week....
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Address:Bangalore, Karnataka, 560025
Website:Godrej

I purchased Dual Magic Mattress on 19-04-16. Next two days i logged complaint against quality issue i called & informed the where i purchased they are also not supporting properly, After 10 days your engineer ( Mr. Manjy ) came to my home 12th of May he take snapshot also he went to office they call & inform me to replace the mattress with in 15 days. Then 15 days also over I called so many time he is not interest to pick my call not yet...
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S
sdas1453
from Kolkata, West Bengal
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Non installation of cot.

Address:743133

Vide your service call k[protected] dated 30/05/2016 your service provider, at belghoria, dt-24-parganas north, pin-700056, opened my cot. Till date i have not received my bill for rs.1150/ please arrange to send the physically or my e-mail.
Now it should be reinstalled at dakshin para, po-garulia, dt-24 parganas north, pin-743133 (place is between shyamnagar and ichapur railway station. I booked it on 11/05/2016 your service call...
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M
makarandmdeshpande
from Mumbai, Maharashtra
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Viva 4 door wardrobe

Address:400091

I am makarand deshpande i booked 4 door viva wardrobe on 9th may 2016. Sales order no. 172146 & invoice no. 75i/25006105 dated 25.05.2016. Separate wardrobe sheets were delivered on 25th may 2016. I have been informed that within 2 days assembly would be completed at my home. Godrej assembly people came on 27th may 2016 however assembly was incomplete. I have been told that one of the sheets to complete assembly is faulty. I have been told...
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D
Dr Vignesh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator - Single door

Address:641045

I complained to the handyhome that my fridge was not getting chilled on 02.05.2016. A person from perfect engineering coimbatore inspected it on 04.05.2016. The fridge was repaired with a new compressor and ice tray on 09.05.2016. But the problem is not solved. It aggravates more. I have called the service engineer many times and i waited for 20 days for their visit, but no response. Again i lodged a complaint in handyhome on 01.06.16. The...
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