[Resolved]  Godrej — Malfunctioning

I have purchased ac in 2014 and i selected godrej as i was hopeful that godrej will provide best products as it is one of the best companies in india. But now i am facing regular malfunctioning of the product.in 2016 the service engineer told me the reason of its dis functioning is due to the leakage of gas. I paid 3000 rupees for repairing. This summer also i faced same problem and service engineer pointed out that the reason is again the leakage of gas and demanded 3000 rupees for repairing. As a customer i am totally disappointed and i am worried whether i have to spend a huge amount on my ac every year. Many consumers of ac of other companies told me they never faced such problems. I bought my ac from the shop kannnankandy vatakara, kozhikode, kerala 673104. I would like to replace my ac
My mail id [protected]@gmail.com
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Aug 9, 2021
Complaint marked as Resolved 
Godrej Interio customer support has been notified about the posted complaint.
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Dear Janilraj,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2jOrpba

Regards,
Godrej Appliances Team.
i am worried whether i have to spend a huge amount on my AC every year, please resolve this problem also
Dear Janilraj,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, May 24, 2017
Dear Janilraj,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.

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