[Resolved]  Godrej — Refrigerator - Single door

Address:641045

I complained to the handyhome that my fridge was not getting chilled on 02.05.2016. A person from perfect engineering coimbatore inspected it on 04.05.2016. The fridge was repaired with a new compressor and ice tray on 09.05.2016. But the problem is not solved. It aggravates more. I have called the service engineer many times and i waited for 20 days for their visit, but no response. Again i lodged a complaint in handyhome on 01.06.16. The same service engineer came and went back noting something day before yesterday. Still i didn't find any remedy from their side. I am totally frustrated by godrej product. I indeed feel that godrej is loosing it's goodwill. Godrej authorized service centre had cheated me by getting rs 7500 for its parts and rs 850 as service charge. If immediate steps have not taken i will face this issue through legal channel.
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Aug 6, 2021
Complaint marked as Resolved 
Godrej Interio customer support has been notified about the posted complaint.
Complaint comments 

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Dear Dr Vignesh,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Dr Vignesh,

We are still awaiting your contact details/ complaint number. Request you to send in the same as this will help us
resolve your issue at the earliest

Regards,
Godrej Appliances Team.
Dear Dr Vignesh,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

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