Great Eastern Appliances Complaints & Reviews

I have purchased a water purifier from your sinthi outlet

At that time your executive mr. Ranjoy said delivery will be done on 05/11/18 but till date i haven't received the water purifier i want to ask you guess why you people's taling liye every time i have purchased ac, fridge led tv microwave music system mobile and washing machine in past from great eastern when i want to bye any electronic goods me and my hole family...

Dear concern
Myself Mr Sujit Ghosh
I purchased a freeze worth RS 27000/-on Saturday 27/10/2018
Order no.W1522/1819/11240
From Great Eastern (salkia branch)
I am very sad to say that till now already 5 days passed my product yet not delivered.
My add-471 RABINDRA SARANI
KOLKATA-700005
MOB-[protected]...

I have brought a fridge on the opening of Great eastern naihati on 24th October 2018.The fridge would be delivered on 27th October 2018.On the opening they offered discount upto 40% but they cheated me.They didn't give any discount.I had called sales manager 26th October &he said continuously, goods were on the way.Next day he said that product was out of stock & behaved very roughly.Today I want money back but they refused to give money...

I have brought a refrigerator on 12 Oct 18 from Great Eastern Salt Lake. And sales manager Anupam Panda ( Mob [protected]) committed me that the refrigerator would be delivered to my address with in 12 Oct 18. But today when I called the sales manager, he have behaved very roughly and also his manager not satisfied me about those matter. Pls look into the matter immediately and educated your sale man as well as his manager also....

I have already submitted demand draft of bank of india for purchasing a refrigerator on 24.9.18 in great eastern basirhat outlet. They have not delivered the product yet. They try to convince me they can only delivered it after passing of demand draft. It is quite disgusting to hear such a clause as we all know that demand draft is issued by banks. Please resolve this matter.

Mob [protected]...

Dear support, what's the nonsense business you guys are doing as today, after purchasing a 40 inch samsung tv from gorabazar great eastern pvt ltd branch, as promised, nobody came to install the tv. While contacting the technician, they are telling they may come tomorrow second half. What's the nonsense commitment that you guys are doing!!!

Date : 08/09/2018

Invoice no: dd/1819/sa/03646

Order no:...

On 15 aug i bought a worlfull fridge from baruipur branch. Reppresetive tell me it delivered from dunkuni warehouse in one week. When i receive the fridge, i saw the model of the fridge is mismatch with buying bill. Your representative told me it's their mistakes, they solve it in one week. Today is 06.09.18, still now this problem is not solve. Pls contact me this no.[protected]/[protected]....

We have booked one air cooler on 31st august 2018 in serampore great eastern, paid rs. 6200/- and the delivery was scheduled on 2nd september 2018 at chandannagar. Till now delivery is pending and they didn't even informed us about the delay of the delivery. When we contacted them on 3rd september 2018, they are not properly attending us. Please look into the matter, and it's a matter of sheer irresponsibility and unprofessionalism in great...

In 04.05.2018, i can brought a android phone that is lenovo xt - 1902 cell phone - 4+64gb gold (K8 note 4gb). With the help of hdb finance. And the financed says to me that each every month the rest of amount emi is debited on 04th of day in a month from my account.
But, the emi debited from my account on 03.06.2018 & that's why bounced the emi ecs. Again without any inform to me 06.06.2018 try to withdraw from my account by ecs method....

Really poor service and lack of ownership received from great eastern retail p ltd from their dalhousie outlet, having purchased 1 unit ac - make voltas 1.50 ton window. We issued a cheque and same was cleared on 18th august, firstly there was delay in installation until 25th aug when people came for installation. Surprisingly during the time of installation, it was found the machine received was damaged and could not be installed. Immediately...

A 1.5 ton ac has been purchased
(Invoice no:- w2924/1819/03015) on 09/06/2018 from (Gstin: 19aabcg1740k1zm cin:u65921wb1998ptc086421) for the purpose of serving my brother who is a patient.
The product after installation itself seemed to be defective. It does not cool the room (10 ft x12 ft) even after running for more than 4 hours. Multiple requests has been lodged where the service boy visited once but with no positive response....

I have booked ac on wednesday i. E 22 nd august at great eastern garia and they committed that they will delivery the product by saturday i. E. 25 th august. We visited the store several times and the store sales person mr surojit assured that he will complete installation by sunday. On saturday after visiting and calling continuously he assured not to worry product is on the way and will be delivered by saturday 9 pm. We waited till 9 and...

I have bought lg gl-t292rhpn/260 ltr ref refrigerator on 15.08.2018 which was wednesday.
I was informed that it will be delivered within 4 days but later they informed that the particular colour that i have chosen is not available and it will take more time. It has been more than a week now. I had called them several times in last few days. Today i am told that still the colour is not available and they can't assure me exactly when...

At month april 2018, bangla new year sale, i brought fridge with that i got a dhosa tawa on scratch of a voucher. On that moment they told its not available. I contacted them meny time. Still till date not available. Very strange. Cant belive for selling items.. How cheap treaks they play off..

Please regard my complaint. And inform me at my email...

On 5 th august this year i have purchased nikon d 7200 from your siuri branch. They tried to sell an unboxed item. Bt i declined. So i ordered for a fresh item and made my payment earlier. Nxt day they showed me the box with proper sealing. Bt they forgot the back where a nikon sealing should be present. I didnt notice it at the time of billing, as i was over excited. And later i came to know by the back side of the box that i have been cheated....

To sir/ mdm
On behalf of mr lew hon weng"s sister mdm lew yuet meng.
Mr lew hon weng had passed away on 21/7/2018.
During his hospitalisation mr lim beng suan a/c no 1024153 knew about his life threatening illness, he claims to have visited him in hospital, he didnt personally visit his sister to discuss about signing an insurance claim instead claims he found no one in the house and place the claim form inside the...

We bought a refrigerator lg q292ksor 260lta scarlet orchid ref
Hsn: 8418
Total amount 20000rs from great eastern garia branch in the name of subrata kumar ghosh.

They have delivered the product partially and two of the trays inside the refrigerator is missing. My father has called up the store multiple times and he was not answered. When he personally visited the store again he was asked to wait as the godown...

Bought daikin air conditioner from great eastern, saltlake on 12.08.2018. They did not lodge the installation call and i had to call the customer care for installation and it was finally installed on 17.08.2018. They have not picked up the old ac from my home which i exchanged with my new ac. Please look into the matter.
Regards,
Abhrajit choudhury
Mob-[protected]...

Yesterday i have bought 4 products (Refrigerator, washing machine, tv, chimney) from garia branch of great eastern. Today was my delivery date. I was waiting for long period at my home, but delivery was not done. It is impossible to manage everyday for them as i am an working lady. The delivery boy not contacted me even the warehouse manager stopped to pick up my call. Now i want delivery of the products on my preferable day. I cannot manage...

I was bought a lg single door fridge from behala great eastern in january 2018 and the fridge was disputing from first day.
I had complained in lg customer care and a service peronel was trying to solve the problem but he failed. Now as a customer i want the best service from great eastern, but the workers of it's are not helping properly.
Now i want my money back or replaced my product. Why should i suffer for buying products...