Great Eastern Appliances Complaints & Reviews

We purchased one hitachi ac from sarat bose road outlet today around 7:30, we payed the full amount rs 40000 by debit card and then returned home. Now at 8:35 pm we received a call from ms siddika who sold the item to us that the product is out of stock and we’ve to visit again the sarat bose road outlet to receive the check. How could they sell the hitachi 3star inverter ac when it’s out of stock and we’ve paid the full amount and...

Sir,

I brought a panasonic led with speaker system near about cost 117102/- and also brought a lg refrigerator in my wife's name cost about 80000/- at your thakur pukur branch dated[protected]. I am very much sure that this time your various scheme is going on. But up till now we are not received any free or gift or scheme product. Unfortunately, sure gift also available on pricing limit. (On 200000= 2 gm gold & 100000 =1gm...

I have purchased one 290 litres of refrigerator from grat eastern trading co, nagerbazar and paid in full. The refrigerator has been dispatched by a lone person. The cover of the refrigerator unit clearly mentioned that 2 or more person must handle this during transportation to avoid any damage. How the trader can send the material with one person only who is taking it in a van rickshaw. If the material gets damaged, there is none from the...

I am also a worker in great eastern appliances technocity. I never got permission to come home before how much important my work is but tanima sarkar get permission everd day before shop close. Every day tanima sarkar talk in office phone hour after hour but we are not allowed to talk in office phone. So sir please you take action against tanima sarkar and did not do the partiaty. I have told tanima sarkar that how you got every day release...

Hi sir/madam,

I have ordered whirlpool refrigerator 230 vitamagic from great eastern santragachi on 3rd dec 2017. But it was dropped by delivery boy while unloading. He promised us to replace the refrigerator but later on the manager refused to give any replacement. He suggested us to use that “dropped” fridge and will replace if any problem occurs in 7 days. My concern is what if the problem is detected on 8th day. So...

I have purchased a washing machine from dalhousie great eastern and have produced my gst certificate which is also used for my company bhutnath motor, but at first the cashier (Rajeev choudhury) has refused to accept the gst certificate and he told that it is not possible to bill on this gst as this certificate belongs to bhutnath motor, i have tried to get understand that i am the proprietor, but he again refused and when i asked the name...

Dear all,

Greating of the day.

I had purchase tv from your store in jaipur queens road vashali nagar. Sir i miss placed the bill regarding bill i already go to your store 4 to 5 time in a month but they not provide bill to me they tell me that we get the bill from kolkatta as per jaipur great easten they already droped the mail to your kolkatta head office but we are not getting any bill in my mail and after...

Haii,

We have purchased a washing machine godraj make dated:[protected]. We paid cash at that time being. At that time sales person assured that because of there internal problem product should be deliver by 10 days max. But after repeated follow ups they tell us same word in between days we deliver. Now the sales person could not receive the call ether. It is very pathetic for us. Such service not expect from as an reliable...

I have purchased one sony bravia full hd tv and they already delivered it. Now they promised me to complete the installation process today i. E. On 31st october. But it is 10.00 pm now and still it is pending. Several times i tried to call them but i am tired of hearing the busy/unanswered tone. They have not yet informed me about the cancellation of the requested demo service by them. May i know that which kind of professional behaviour...

This is to bring to your notice that i have still not received the delivery of the washing machine (Whirlpool stain wash) which i had purchased on 22nd october from great eastern – narendrapur - kolkata 700103

The sales executive - chumki, had promised delivery within 7 days, which means by 29th october i should have received the same. I went to the same store on 28th (Last saturday) where i was promised delivery within...

Purchased Godrej Refrigerator on 19.10.2017 from Great Eastern Barasat - Kolkata Branch. Today on 27th October 2017 Refrigerator was delivered in a very bad condition and damage way. Cartoon was completely torn and in bad shape. I am attaching the picture to this email. It seems they have provided the Display Refrigerator and put the fridge in a torn cartoon and send it to me. This is not expected from a brand company like Great Eastern....

I am rohit singh, from konnagar, book a refrigertor from uttarpara great eastern retail pvt. Ltd. On 25/10/2017. They don't deliver my product yet. When i am call them, they only say 'tommorow we will deliver your product' but i am not get that, i am book this product to surprise on my mom's birthday. But the great eastern staff not solve my problem, in store they dont treat well. Khosla electronics is better than you. They always care us...

The same (Godrej rt eon 331p-3.4/ 331 ltr ref - silver meadow) was delivered to our address with broken parts when delivered by the great eastern gorabazar branch. We refused to accept the appliance when we were informed about it by godrej technician. He took a written statement of it and even after informing the sellers no action was taken. The product is still not delivered by date, the date of purchase was 30/09/2017 and even by 28/10/2017...

I never thought that my decision of buying an ac from great eastern will force me in such a mess. I bought this on 10/22, salesperson promised me to deliver the product within 5 days (10/27). On the delivery date, when i call him, he says - your product will be delivered by 10:30 pm in the night. And after that when i ask for details of how is it being feasible as an official delivery hour, he switches his phone off & from then on wards he...

I have purchased whirlpool do 283d protton roy-steel khight. Invoce no-bt/1718/sa/01930. On 14/10/17 in barasat grate eastern. Fastafor they said we delivery the product in next four days. But now they say the product is not available. What is this? Why we suffered? Why they not refund my rupees? They don't call in last 11days. I call the manager every day...

It was promised to deliver the above item before deepawali, even after full payment on 16/10/17 it was delivered till today 21/10/17. Cse mr. Sabyasachi could not assure about the delivery date. He informed it may be delivered within 2-3 days. Who will bear the interest for amt paid by me and mental agony which i have faced during this time. Today when i went to their dhakuria show room around 1 p. M., they asked me to go to 1st floor, after...

I have purchased one water heater (make -Bajaj, model- Caldia 10 ltr) from Durgapur, Great Eastern on 17/1017.The order number is G3322/1718/02056.Its price was Rs 6000.00 and it was bought on hard cash.Though the branch officials assured me that the product would be supplied by next day evening, yet it was not happened so.I called the numbers provided on the Order Receipt.But, no one bothered to answer it.I request to kindly supply it on...

I purchase lg front load washing matching from your paliwal park, near sanghi farm store on dated 15/10/2017 bill no tr/17-18/sa/01922. But till now my order not deliver. I personnel contact but not response. I call more then 100 times in 3 days on [protected], [protected], [protected], [protected] but no response no responsible answer. Check it & deliver my order....

Material invoice date is 13.08.2017 & material delivery date is 13.10.2017, whereas material availability was checked at the time of placing order. Where is the material which i have ordered on 13.08.2017?

Material (Make: whirlpool, model: 20154, fp343d protton roy - alpha steel, sr. No. Ine[protected] manufacture date & month is 12th september, 2017 at 08:23:47 hrs. Whereas warranty of the material start from 13.08.2017 which...

I purchased a whirlpool refrigerator on 1st october 2017 from your santragachi store, they told me delivery within 3-4days. But already 7 days over i can't get my delivery item. On 05/10/2017 your representative poly ghosh can't receive my call 6-7 times. Today she received my call and told me you get your refrigerator within 8p. M but i don't get that. Today on 8p. M i physically visit your santragachi store, they give me various excuses...