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Great Eastern Appliances Complaints & Reviews

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Last updated Apr 21, 2024
Complaints 520
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Great Eastern Appliances Phone Numbers

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+91 33 2289 5388
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+91 33 2289 5389
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+91 33 2289 5390
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Fax
+91 33 2289 5625

Great Eastern Appliances Website

Great Eastern Appliances Head Office Address

'Technocity', 15B, Sarat Bose Road
Kolkata
Kolkata District
West Bengal
India
700020

Great Eastern Appliances reviews & complaints page 18

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D
Doc Ambi
from Kolkata, West Bengal
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about philips b5/12 soundbar speaker

Address:Kolkata, West Bengal, 700094

I biught it on 18.9.17. Right speaker was not working. After so many phone calls for one week, at last 1 person from philips came and admit that this is defective.

On 4.10.17 after taking this they delivered one which was opened by mr bappa, sale person without my knowledge before delivering.

Dissapointing, again this is defective. Left speaker damaged.

But this time, this people is not ready to...
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Drmanish Mani
from Nagram, Uttar Pradesh
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sony led 49w672e model required made in malaysia only

Address:Jaipur, Rajasthan, 302018

Dear sir, this is to inform you that i have purchased sony 49w672e model from your tonk road jaipur rajasthan outlet. At the time of finalizing order, mr pankaj pandey (Manager) and mr devesh kumawat assure me that they will provide me product made from malaysia only. But unfortunately at the time of delivery, no such product is available in stock. I have already paid rs 58000/- cash. Now both the employees promise me that they will provide...
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Kunal Kejriwal
from Kolkata, West Bengal
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daikin split ac

Address:Kolkata, West Bengal, 700019
Website:greateasternappliances.com

I had purchased a daikin split ac from great eastern appliances beckbagan branch. The product was delivered very lat (Not as promised) and the installation was done on sunday and it caused me so much of harassment to arrange for the stairs and other necessary articles required by them but after 4 hours of installation the servicemen informed that the product is defective and its leaking somewhere. I contacted the sales man (Anirudha ghosh)...
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A
amritaroy05
from Mumbai, Maharashtra
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gift not received

Address:Kolkata, West Bengal

We had purchased panasonic split ac on 15th april 2017 from old court house branch for rs. 39000. Invoice no dh/sa/1718/00949.

As per advertisement dated 14th april 2017 in the telegraph, free roti maker with every ac, we did not receive the gift at the time of purchase and were told to visit later. After that we visited the store twice but no gift was given to us and we were told as roti maker is not available, we will have...
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Address:Howrah, West Bengal, 711104

I have bought top load automatic samsumg washing machine - wa62m4200hv from great eastern, address 290a, grand trunk road, naora, shibpur, howrah, west bengal 711102 on 12-august. First of all there was delay in delivery of product. I called them multiple time and i was asked to come to their showroom with bill. I went to their showroom on 19-aug and i was told that there was strike in their warehouse and i got the product delivered on 22-aug....
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gani_geeta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hitachi ac indoor unit defective

Address:Khordha, Odisha, 751002

I purchased a hitachi zunoh split ac from great eastern appliances on 26 aug 2017. I received the order same day. When the installation guys unboxed the unit, it was found the cabinet for indoor unit was broken i told the service guys that replace this with new one, i also spoke with great eastern regarding this, they said they don't have replacement unit as of moment, the service staff said they will replace the cabinet. I agreed to it,...
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S
Siddhartha28
from Kolkata, West Bengal
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air conditioner

Address:Kolkata, West Bengal, 700003
Website:Great eastern Trading co

This is siddhartha singh and purchased carrier air condition on 15th august from nabapally centre but till date it has not been delivered.

Miss behaved from people out there

My mobile no: [protected]

Invoice no: rd/1718/sa/00674

Need really immediate action as avijit i the person who sold and then miss behaved and no response and delivery till date....
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N
Nayan De
from Kolkata, West Bengal
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washing machine not delivered

I have purchased a haier make fully automatic top load washing machine from great eastern dhakuria on 26/8/17 vide invoice no mcm00449 which is not delivered till date. When i called the sales person his mobile getting switch off. I called the reception repetedly and get the same answer every time "we are looking after your case and call back u". When i will get the product. Whether it is out of stock or great easter cant deliver the product...
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S
souravdey77
from Patna, Bihar
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rejection issue

Address:711303

Respected sir,
I would like to inform you that i was brought a product from shibpur great eastern due to some problem i want reject this on next day and which zero down payment and bajaj finance.
I like to inform you that still now i was no got this product this is not a issue because i do not need this but after 1 month i am getting a text from bajaj finance please keep rs.1222|-.
I was shocked after saw this message....
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U
uma.spectrum
from Chennai, Tamil Nadu
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misbehaviour and false promises.

Address:Jaipur, Rajasthan, 302020

Me and my family visited great eastern appliances in mansarovar and purchased panasonic ac 1 ton 3 star. Prior to visiting this store we visited great eastern tonk road branch but the prices were mismatched at both the stores.

Moreover they offered gift hamper (A kenstar iron), but when they realized that they either over promised or some other mistake... They behaved rudly and asked to return the gift.

As we...
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A
adas1967
from Kolkata, West Bengal
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harassment in delivery of refrigerator

Address:Kolkata, West Bengal, 700001
Website:www.greateasternappliances.com/ www.greateastern.in

Dear sir,
I do `hereby draw your kind attention that on 15.08.17 i purchased one refrigerator from great eastern appliances (Invoice details is attached bellow) with the assurance that delivery will be made with in 3 to 4 days. But after 7 days having no response been received from any angel when i contacted to the dealing person mr. Ram (Contact no [protected]) then he started to give a lot of excuses and asked to wait till the afternoon...
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S
suntanu
from Kolkata, West Bengal
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whirlpool minerala platinum plus water purifier

Address:Purulia, West Bengal

Sir,
I have purchased a water purifier from great eastern, purulia on 21.07.2017. At the time of installation it was found by the technician the waste water continuously flowing after the tank full indicating light on. The 1st complain was registered on 27.07.2017. The technician repair on 30.07.2017.
The next day on 31.07.2017 it was found the purification on indicator was not indicating at the time of purifying the water....
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S
Shouvik Singha
from Kolkata, West Bengal
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product I have purchased are not same

Address:Hooghly, West Bengal, 712136

I have purchased a videocon refrigerator from great eastern chandannagar, hooghly, west bengal. But the product i have purchased are not same. They forcefully sale this product to me as per i get my product 1week after which is already have a fault.
I have purchased many product from great eastern but this type of service i got is horrible. I will never ever purchase any other product from this company.
Worst service ever....
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M
Madhumita Mukhopadhyay
from Baduria, West Bengal
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not received my refrigerator yet

Hi
We came from abudhabi last 7th january booked a refrigerator from saltlake with water & ice dispencer the sales boy didnt even know which fridge belongs to so he gave us a hitachi only with water dispenser we returnrd the fridge but didnt get my samsung fridge (Which have both). We fully paid the amount but still he is giving one after another excuses. Don't know what to do. So please before purchasing any item go with proper knowledge...
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kkk700036
from Kolkata, West Bengal
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bad behaviour of staff

Address:Kolkata, West Bengal

I have visited at sinthi more branch to purchse a lg ffridge, i have aslread purchsed 2pcs of ac from sinthi branch.

On that day one o[censored]r staff mr rupak told me that only 3pcs of stock left on that perticuler model. And he give me the price qt of rs 14000.

I am not carry my card so that i told him i will come next day and purchsed after pay.
But mr rupak told me to we cant give you that price tomorrow.br...
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S
Suchhanda Bhattacharjee
from Kolkata, West Bengal
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lg tv-t7208tddlp/6.2kg top load wm washing machine delivery not done since 28.06.2017

Address:700056

Delivery of lg t-7208tddlz/6.2kg top load wm washing machine not done since 28.06.2017
Particulars: wmtl-fa-5.0 kg to 6.5 kg
Item description: lg t-7208tddlz/6.2kg top load wm
Bill value: rs. 15, 700 (Paid in cash)
Due date of delivery: 28.06.17
When contacted several dates has been given for delivery and was asked to visit to shop at kamarhati but even after visiting four times till date delivery is not...
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koushik1981
from Kolkata, West Bengal
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failure to deliver commitment

Address:Kolkata, West Bengal, 700020
Website:www.consumercomplaints.in

My name is koushik kumar das. On 24.06.2017 i had bought a tv (Panasonic 40ds500dx) vide invoice no. Tc/rv/1718/01209 with full payment from great eastern appliances pvt. Ltd (Technocity) addressed 15b, sarat bose road kolkata - 700020.

On 01.07.2017 i have refused to receive the product due to old manufacturing date (August 2016) with unacceptable quality of packing. Then i went to your branch and reported to sales person...
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M
Manoj Kumar Datta
from Bongaigaon, Assam
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poor service

Address:700018

I was actually annoyed with their service. Today i have purchased a t. V from their shop. At behala 102 diamond harbour road. Salesman sanjib pal [protected] promised me to deliver the material with in 5 p. M. However i have called him up at around 3 p. M. He replied me that material has been loaded and it will reach in few hours. But material has not been delivered. And saddest part is they stopped picking up my calls.

Very...
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A
Atanu2c
from Kolkata, West Bengal
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haier washing machine

Address:Kolkata, West Bengal, 700114
Website:The worst experience at Great Eastern, Sodepur and Haier product

Attachments2:12 am (0 minutes ago)

To customercare, manish, greateasterntr., info
Hi all,
After 24 day's i have received the haier replacement washing machine (Haier sealing policy not maintained) may be the refurbished product send by great eastern. I have paid the full money at the time of purchase before 24 days ago, that was not the duplicate (Refurbished) money!
Please find the attached pictures....
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sanatan chattopadhayay
from Mumbai, Maharashtra
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non delivery of refrigerator purchase on 21/06/2017

Address:Kolkata, West Bengal, 700001
Website:[email protected]

I have purchased refrigrator on 21/06/2017 from grate eastern 21 hamant basu sarani kolkata-700001 invoice no hbs
Hbs/sa/1718/07373 but till date not delivery in my home. Request early delivery other wise i have complain to consumer forum. My address is tanay sanyal. 3d haricharan apparentment, daulatpur, maheshtala, kolkara-7000139. Phone no_ [protected]...
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