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Great Eastern Appliances Complaints & Reviews

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Last updated Apr 21, 2024
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Great Eastern Appliances reviews & complaints page 8

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I have purchased haier refrigerator (Order no. Kkg/so2021/01158) on 12.07.2020, today (14.07.20) i received a call from [protected] on 10:45 am for location confirmation for the delivery of the refrigerator. I waited till 4 pm and tried to contact the delivery person but he was not picking up my calls. Then i contacted mr. Sahadeb saha ([protected]) of kankurgachi store and communicated the whole incident via whatsapp. After half an hour he...
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Moumita Banik Sinha Roy
from Kolkata, West Bengal
Jul 7, 2020
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did not receive gst invoice from great eastern sarsuna branch, even after multiple chasers.

Address: Great Eastern Retail Private Limited. 404, Ho Chi Minh Sarani, Kalipur, Meera Nagar, Sarsuna, Kolkata, West Bengal 700061

I purchased a panasonic 2 ton ac from great eastern sarsuna branch on 15-mar-2020. However till date i did not receive the gst bill copy. It was panasonic personnel who informed me that i would be requiring this document everytime, whenever i need to call panasonic for serivcing/repairing etc. I have chased the sales person : bibhas bangal multiple times, over the phone and have also visted the store however he is unable tp provide me the...
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Arijit Koley
Jul 4, 2020
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sony sound system (home-theatre).

Address: Dankuni, Hooghly,West-Bengal,712708

[protected] sony sound system purchase. (17300/-cash)
Great eastern trading co. Dankuni, hooghly, 712708. Sales man name: prabhat. (Ph.[protected]) he said it would be delivered the next day. But the sound system not delivery on date[protected]. But did i go wrong to buy from the great eastern??...
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Today i visit haldia great eastern and ask regarding television and exchange offer. I have asked too many questions to clarify my question but he reply me in a very bad manner not a single time it was thrice....
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Souvik2020
Jun 18, 2020
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lg 55 inch tv nano cell

Address: Rajarhat, Near Chinar Park Kolkata

They took several reminders and 7 days to deliver the product even though i have paid the entire amount upfront.

I have taken this item from rajarhat great eastern show room. I have been a loyal customer and purchased items previously as well.

However this time the experience is very poor and as i write the mail my tv installation is still pending.

I have spoken to dipak and kaushik banerjee several...
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Navanil guha
Jun 16, 2020
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Non receipt of refrigerator

Address: KOLKATA 700052

Sir,
I have procurred a refrigerator on 09.06.2020 from nagerbazar outlet vide order no. W2022/2021/00450 dated 09.06.2020. But i have not yet received the goods till date, even after a lapse of a week. I urgently requires the refrigerator as my aged mother has medicines which requires refrigeration.
So to say, even your showroom boy sri. Chiranjit mondal, who has damonstrated and made arrangement of the purchase, did not...
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Soumitra Sen (Mithu)
Jun 15, 2020
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Replacement of defective washing machine

Address: 17, Manujendra Dutta Road, Kolkata-700028

I had purchased a voltas beko 7 kg top load automatic washing machine on 19.05.2020. It was delivered on 28.05.2020 and a technician visited on 01.06.2020 to install the machine. But it could not be done as the technician admitted that there is a fault in the machine. Till then i had been running from pillar to post to get the defective machine replaced but till now no positive steps has been taken by the company to replace the machine. The...
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Monoj Naskar Monoj Naskar
May 16, 2020
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Airtel xstream stick

Address: Vill +p.o -kundarali P.S-Baruipur DIST-South 24 poroganas PIN-743 610 MOBILE NO-7596933426

Airtel xestream stick problem.all time /No signal. Check the external input or select another input using the INPUT

button.
Please solution...
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Asif Mullick
May 15, 2020
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My buy a tv.still not delivered

Address: Bagnan

I purchase samsung smart tv q60r.around 2 months ago at bagnan branch.still now my product not delivered by your branch.whats going.my name suchitra samui.i need my product quckly..give my tv....
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Abhijit14
Apr 12, 2020
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defective refrigerator delivered

Complain against defected refrigerator -
Myself mr. Abhijit majumdar constrained express my displeasure and resentment at the supply of a defective lg refrigerator by you the details of the refrigerator is given below
Model no - gl - c292rpgy
Suffix - apgzebn (In)
Category - frost free
Colour - purple glow
Mfd on - 05 nov 2019
I have paid rs. 8017.00 and bought the above double door refrigerator...
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Sutapa Adhikary
Mar 16, 2020
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service related problem

Address: Kolkata, West Bengal

Iam sutapa adhikary informing you service of garia greatestern is very worst. Those people donot receive the phone which is given in the receipt copy. I booked a refrigerator last week on thursday (13/03/2020). I paid the full amount. Still today i donot receive the refrigerator and donot get any update from them. Please give your kind attention on this matter and do the needful. Refrigerator model number-whirlpool-215 im power coolroy 3s...
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maitrayee08
Mar 5, 2020
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kent super star mineral ro water purifier

Address: MUNICIPAL HOLDIN NO. - 1452 (OLD 1333) BARABAZAR, G.T.ROAD, CHANDANNAGAR, HOOGHLY, WEST BENGAL, PIN-712136, Hooghly, West Bengal, 712136

I have bought one kent super star mineral ro water purifier (Model no. - gr[protected] kr[protected]) on 25th jan 2020 from great eastern chandannagar having an invoice no. Cmg/sa1920/06386.
The product was delivered to my address on 30th jan 2020.
The next day someone came from kent for installation and he only opened the sealed product which was delivered from the dealer and discovered that the uv ray tube was broken. That...
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arunkumar komarisetty
Feb 26, 2020
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samsung washing machine duplicate bill request regarding

Address: D NO : 65-6-29, NTR CIRCLE, PATAMATA, VIJAYAWADA -520010, 520010

Dear sir / madam,

I was purchased a samsung washing machine in your great eastern outlet near ntr circle, patamata, vijayawada 520010 in the year 2018-19.
I lost my bill i want a duplicate invoice for product service purpose.

At the time of delivery i have given the following details :
Name : k. Arun kumar
Phone no:[protected]
Address : d. No :65-6-29, ntr circle, patamata, vijayawada...
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Sonjoy Modak
Feb 25, 2020
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no cash back

Address: 116/1, BELIAGHATA MAIN ROAD, KOLKATA- 700010, Kolkata, West Bengal, 700010

I'm an old cutomer of geh kankurgachi. I have purchased a lg washing machine model. T-808inedlk/7.0kg, top laod, bearing invoice no. Kg/1819/sa/08928. On 06/11/2018. From your kankurgachi store. It was financed bajajfinserv for 4 emi down payment rest 8 emi and offer was 1 (One) emi cash back. My total emi completed on august, 2019. But till today there is no effect, i have contacted your salesman (Who sold the product) and bajaj man, but...
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454
from Kolkata, West Bengal
Jan 27, 2020
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no delivery of washing machine

We purchased a washing machine from ge baguihati on 23rd and despite many false promises have not delivered it till 27th jan. The manager ms rachna is inefficient and the delivery incharge' ujjwal, only makes false promises.

Do not ever buy from ge any branch, a bunch of liars and they will make you run from pillar to post... Terrible customer service...
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Jit Mitra
from Bhubaneshwar, Odisha
Dec 29, 2019
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usha aquagenie ag10ax 10l

Address: Great Eastern Electronics, Rajdanga, Kasba, Kolkata, West Bengal, 700078

I have bought a water geyser o[censored]sha company from Great Eastern Electronics at Rajdanga Kasba on 24.10.2019 which was delivered on 25.10.2019. Till now the sales executive Mr. Anupam Maity has not yet sent anyone for installation. Please guide me on how to return the product and get my refund. He is not picking up the phone and is behaving in a manner unbecoming of delivering minimum satisfactory customer service. It is a pathetic experience...
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Monu1391
from Alwar, Rajasthan
Dec 27, 2019
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deliver a display led 2018 model.

Address: MI Road, Jaipur, Jaipur, Rajasthan, 302015

I purchased a led (Lg) from jaipur, m. I. Road, great eastern on 25 december 2019. While purchasing i told them not to deliver a display piece at my home but they deliver the same. Then i complaint them and they replace it by another one but they deliver again display piece.
I bought lg led 49 inch on 25 dec 2019 from great eastern, mi road, jaipur. They deliver me display piece of their shop. When i complained about it then shop keeper...
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Madhumita Gupta Hati
from Kolkata, West Bengal
Dec 26, 2019
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room heater

Address: 700031

Dear sir/madam,

I purchased a bajaj flashy 1000w room heater on 20.12.19 from great eastern retail pvt ltd, branch dhakuria. On 23.12.19 morning suddenly we find that the machine stopped working. I immediately took the machine to the shop and was advised by the salesgirl (Present at that time) not to visit shop for such problems, instead call bajaj for servicing. I called bajaj and the person who visited said that the heater...
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Subhankar06031989
from Delhi, Delhi
Nov 18, 2019
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giving false promises

Address: CHANDANNAGAR-NEW Municipal Holding No. – 1452 (Old – 1333), Barabazar G.T. Road (W), Chandannagar Hooghly– 712136 Beside Surya Modak Sweet Shop, Hooghly, West Bengal, 712136

Dear sir / madam,

I subhankar chakraborty a bonafied of customer of your concern. I purchased many items fro your organisation.
Recently i saw a advertisement in daily newspaper before diwali.
Then i go to west bengal chandangar showroom and purchased a havells puro plus water heater on 25/10/2019.
Invoice no: cng/sa1920/04381.
At that time of purchase they told me that i am eligible for a gift...
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SisirChakraborty
from Mumbai, Maharashtra
Nov 10, 2019
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refrigerator without free gift by lg

Address: Parijat Apartment, 120/1, Purbachal Main Road, Kolkata 70078, Kolkata, West Bengal, 700078

I have purchased one 437 ltr LG Refrigerator from your Garia Branch on 22/10/2019 ( Tax Invoice No.W1224/1920/14872 dated 24/10/2019).

LG offer during that time ( Diwali time) was 6 glass bowls (6 psc glass lock-in kit) with frost free refrigerators.
But, though the refrigerator is delivered, the free-gift from LG is not yet given to me. I have contacted your Garia branch number of times and also gone to the Garia branch;...
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