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Gujarat Gas Complaints & Reviews

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Updated: Apr 7, 2026
Complaints 590
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22
Unresolved
568
Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Gujarat Gas reviews & complaints page 13

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P
pandeypunit096
Mar 15, 2021
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Address: B-77 SUNCITY SOCIETY, NEAR KUMKUM BUNGALOW, Valia road ,KOSMADI,ANKLESHWAR

Hello, I had applied for new gas connection on 04 Nov 20. But till now no steps are taken from your side for issuing a new connection.My parents are very old and they are somehow managing with gas cylinders as, I am serving in armed forces so I am out of station since November. Request if the new connection can be issued by next month.
Do give me a follow up.

Application no.:[protected]
Name. :- Pandey punit A.

Regards,
Punit
Gujarat Gas customer support has been notified about the posted complaint.
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    D
    DRx Nilesh Ghate
    Mar 15, 2021
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    Address: Plot No1504 Flat No 203 Chanod Colony Dharam Complex H2 Behind Gurudwara GIDC Vapi 396191

    Dear Sir

    I Registered For New Gas Connection from Still 2 months but operator not came for meter fitting Rejistration no:[protected], . Why late? Pls take an initiate and do as our Home Priority ..

    Regards
    Ishavarchandra Chaudhari
    Gujarat Gas customer support has been notified about the posted complaint.
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      A
      Anant Balaji wadhai
      Mar 13, 2021
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      Address: E-1/8 PRAMUKH DARSHANNAROLI ROAD SILVASSADADRA AND NAGAR HAVELI

      While fitting new connection the supervisor was already informed about water pipeline, and there was no need for supporting clamp for that, but he drilled that place on waterline and damage the water line. We as society called the plumber to attend as water was continuously leaking.
      Tiles of the kitchen got broken for attending the problem and spoiled kitchens look.
      What help from your side to repair the tiles and kitchens look.
      Plumber charges paid by me, what about that.
      Regards,
      Anant.wadhai
      [protected]
      Gujarat Gas customer support has been notified about the posted complaint.
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        M
        Malaben Dixit
        Mar 11, 2021
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        Consumer No. :[protected]
        With reference to the above consumer number I would like to inform you that my meter is not working which I came to know after receiving the latest bill.

        Consumption in the bill specifies that there is zero consumption of gas whereas I have consumed the gas for domestic use.

        Requesting you to kindly depute your technician on priority to check the meter & replace it if necessary.

        Malaben Dixit
        Gujarat Gas customer support has been notified about the posted complaint.
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          I
          Ishwar d
          Mar 10, 2021
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          Address: 50/1 G 1 type sector 23

          My home gas pipe fitting is not good and not a single clamp .
          Gujarat Gas customer support has been notified about the posted complaint.
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            D
            Doctroid India
            from Surat, Gujarat
            Mar 9, 2021
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            Address: 96, Balmukund society near arjunnagar Kargil chowk Punagam surat Gujarat India

            Dear sir .

            I have 2 time give online application for new connection but not any update from GUJARat gas kindly request please give udpate

            Mo:[protected]
            Add: first floor 96 Balmukund society near arjunnagar Kargil chowk Punagam surat-395010

            E-mail
            [protected]@yahoo.com
            Gujarat Gas customer support has been notified about the posted complaint.
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              C
              Chirag Makasana
              from Mandal, Gujarat
              Mar 9, 2021
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              Address: 63,Datt Kripa Society, Opposite Tulsi Apartment, Malhar road, Shravan chokdi, Bharuch. 392011

              My Customers no is[protected].My Last 6 month unit Consumption in every bill is 9.0 Unit. Current Bill, My consumption shows 15.0 Unit even after we are leave on 12 days. My Last bill and current bill date duration is 52 days. I want to know that how can I consume too much unit in 52 days. And In my current Bill my last unit shows 33.0 Unit at 07/03/21. And today I mean 09/03/21 it shows 34.0 Unit how is that possible??? I want to request to check my Gas meter. My gas meter changed before 4 months so I have little doubt on meter so plz check it once.
              Gujarat Gas customer support has been notified about the posted complaint.
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                B
                Bdesai123
                Mar 9, 2021
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                Address: Bodlai hanuman faliya T & dis valsad gujarat pin:396055

                Dear sir,
                my new connection application date :06/11/20117 .i have pay incharges 1118/- sacan copy below.many year are panding connection
                plz shortout my problem thara are still pending .

                regading
                umesh desai
                Mar 10, 2021
                Complaint marked as Resolved 
                7567084587
                Gujarat Gas customer support has been notified about the posted complaint.
                Mar 09, 2021
                Updated by Bdesai123                 .
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                  S
                  Shahidsm
                  from Surat, Gujarat
                  Mar 5, 2021
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                  Address: GUJARAT, SURAT

                  Till date connection has not been install, since 15th Jan 21 customer care is giving false commitment that "today anyhow someone will come and install the connection but unfortunately till time no one appears" also personally visited but the staff attitude and ego is so high that i am standing like a beggar in front of them, that was the embarrassing moment for me. may i expect someone in gujarat gas really loyal to their work and some have a dignity to their work OR otherwise. please do the needful ASAP to install the connection.
                  Gujarat Gas customer support has been notified about the posted complaint.
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                    P
                    Parag Hanj
                    from Sojītra, Gujarat
                    Mar 2, 2021
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                    Gas is not passing from the line
                    Gujarat Gas customer support has been notified about the posted complaint.
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                    Address
                    Shri Randal Krupa
                    Green Park Street 3
                    Plot-11
                    Opp.Vasundhara Residency
                    Rajkot 360007

                    Mob [protected]
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                      K
                      Kalpit Butani
                      Feb 21, 2021
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                      Address: 55, royalpark soc., sumuldairy road, alkapuri, surat

                      My service no:[protected]
                      From last 1 year my bill amount is increased while we r using solar and we hv no gas geyser.. how can it comes 990 rs.? My neighbor’s bill amount is 400.. Please check my meter or line? And refund my 1year overbill amount as fast as u can.
                      Gujarat Gas customer support has been notified about the posted complaint.
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                        V
                        Viskumjai
                        Feb 20, 2021
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                        Address: K b royal phoenix A block 602 tragad road chandkheda 382424

                        Dear Madam/ Sir,

                        I have registered a request for connection modification, request id - [protected], customer id[protected] in name of Vishal Jaiswal. Request your help to process request on priority.
                        Gujarat Gas customer support has been notified about the posted complaint.
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                          K
                          kishor94alotus
                          from Khadki, Maharashtra
                          Feb 17, 2021
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                          Address: Bhuj

                          My client number is[protected] and application form no is 80507253.

                          After installation of the gas line and meter, the person of contractor promised to give a RC guard for gas line (A guard provided where the flexible gas line comes out from ground and connected to the metal pipe) and the flexible pipe for connection of the stove which is included in the scope of the supply of contractor. Even after more than three weeks same is not received.

                          My mobile number is [protected].
                          Gujarat Gas customer support has been notified about the posted complaint.
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                            L
                            laxmibhargava
                            Feb 17, 2021
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                            Address: B-204 , Sangath Platina , Motera , Ahmedabad - 380005

                            My complaint is related to customer no.[protected] & request no. [protected] .

                            I initiated my request along with the requisite fee & documents on 2.2.2021 at your chandkheda office for starting my gas connection. I was assured that my gas connection will be started with in 10 days as pipe line & meter are already fixed up to my kitchen .

                            I reminded regarding above request on 12.2.21 & again on 14.2.21 to customer care desk . Inspite of my repetitive request, my gas connection has not started till date .

                            I would request again to do the needful to resolve my complaint.

                            Thanks, Ashok Kumar Bhargava
                            Gujarat Gas customer support has been notified about the posted complaint.
                            Feb 17, 2021
                            Updated by laxmibhargava                             Complaint not yet resolved
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                              P
                              ppatel2
                              Feb 14, 2021
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                              Resolved

                              Full payment is done by the builder for gas connection. Gas connection still pending since last 1 year.
                              If any issue, inform me.
                              Feb 14, 2021
                              Complaint marked as Resolved 
                              F/Arihant height, opp. Stuti icon, palanpor
                              Gujarat Gas customer support has been notified about the posted complaint.
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                                N
                                navnitmgupta
                                Feb 14, 2021
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                                Address: Bharuch

                                New connection required at R-32, R K County, Opposite Narmada college, Shuklatirth road, Bharuch-392011. Connection in the same building done but could not be done in our flat as was closed at that time.

                                Multiple request done to supervisor working at site but work not done.Two months have already passed ans still no confirm date is being given. Kindly look into the same and arrange for new gas connection at the earliest.
                                Gujarat Gas customer support has been notified about the posted complaint.
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                                  P
                                  Prakash Tavethiya
                                  from Ghumarwin, Himachal Pradesh
                                  Feb 8, 2021
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                                  Address: 52, Shantinagar Soc., Katargam

                                  Complain no [protected] and complain no [protected] is not completed please work fast and visit our house work complete.
                                  Gujarat Gas customer support has been notified about the posted complaint.
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                                  Fast Kam karao
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                                    P
                                    Prathvi Lavmit rabari
                                    Feb 3, 2021
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                                    Address: Chandkheda Ahmedabad

                                    Waiting from last 3 months for refitting of gas line .poor service from Gujarat gas
                                    Gujarat Gas customer support has been notified about the posted complaint.
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                                      D
                                      Daxa Chokhawala
                                      Feb 3, 2021
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                                      Address: 79 Umrav Nagar nr Rupali naher bhatar road surat

                                      I have submitted application for new gas line connection or modification request on date 08/01/21.
                                      Still not person have visited in my house regarding the new gas connection.
                                      Request you to pl check and do needful asap.
                                      My consumer no[protected]
                                      Request no. [protected]
                                      Gujarat Gas customer support has been notified about the posted complaint.
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                                        K
                                        Ketan Vakadiya
                                        Feb 2, 2021
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                                        Address: Gujrat ges

                                        Costmer number[protected] surat
                                        Gujarat Gas customer support has been notified about the posted complaint.
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