Gujarat Gas Complaints & Reviews

Respected sir
My name is hiren panchal from surat. I made application for new gas domestic connection at my home on 30-01-19. And i also paid connection amount.in between i call more than 10 time for connection. But still no installation is taken place at my home.
My customer id is[protected]
I hope you resolve my said complaint as possible as early.

Dear sir,

I have submitted the application on 26/09/2018 for gujarat gas new connection new connection then i after i have tried to contact 3 to 4 times to surat office but not getting satisfactory result from them and no one responding properly and here i am sharing my customer number [protected] please look in to this matter personally and solve our matter for this.

Please check the evidence for new connection.

I hope you will give me reply positive soon.

Warm regards,

Pratik mahida

[protected]

Dear sir,
I am writing to u for i am from surat city in rander road, sarang society near sbi bank, morabhagal,
My complaint for new gas line connection related.
My customer id is[protected]
Sir i had apply from last 10 month but no provide services and i did already 10 time complaint but no any response from related organisation

Pls. Do as needful

Thanks

કનેકશન નું એડવાન્સ પેમેન્ટ કરેલ છતાં કનેકશન ન આપવા બાબત અજુ બાજુના એપાર્ટમેન્ટ માં કનેકશન આપી દીધું છે અને અમારા એપાર્ટમેન્ટ માં 14 માસ પહેલા કનેકશન નું પેમેન્ટ કરેલ છે તો પણ હજી સુધી કનેકશન મળેલ નથી અને જે એપાર્ટમેન્ટ માં માણસો રહેવા નથી આવેલ તે એપાર્ટમેન્ટ માં કનેકશન અપાય ગયા છે અને આપડા વડા પ્રધાન કહે છે કે ગૃહીણી ને ઉજ્વલા યોજના નો લાભ મળવો જોઈએ આમાતો અમે કનેકશન નું એડવાન્સ પેમેન્ટ 14 માસ પહેલા કરેલ હોવા છતાં હજી સુધી કનેકશન મળેલ નથી તેથી પ્રધાનમંત્રી ની યોજનાનું માન રાખીને અમોને વહેલી તકે કનેકશન આપવા નમ્ર વિનંતી.
બસ એજ
લી. ગુજરાત નો નાનકડો માણસ
ભલાણી રાકેશ
[protected]

I have submitted request for gas geyser connection in month of jan-2019 at my flat and have paid charges for the same but still no one has come to attend my request no-[protected] yet.

I was been committed that they will come an install it in next 3 months and now it's almost 4 month running but still my request is unattended.

My contact details are below.

Name - cholrajsinh rajvansh
Customer no[protected]
Mobile-[protected]

Respected sir, and whole team who looking behind this consumer complaints portfolio.

I am from rajkot - gujarat. I just wanted to know - it is not compulsory to add gst number on gas bill (in rajkot)????
coz i already saw a bill with gst bifurcation of other city, whereas in rajkot still we got bill with vat

if it is, then till date we are not receiving bill with gst bifurcation and gst number, when gst is applied since 1st of july 2017 may be.

Eventhough there is the option of sgst and cgst in the bill, still we got bill with vat.

So i just wanted to know is it ok the bill with vat still????

It's been one & a half year since we've applied for new connection for gas pipeline.in the application form, they've mentioned that in the next 90 days they would be visiting the site for survey, but till today no one has visited our place we've been taking followups since one & a half year & filed complaint trice for the same, but no action has been yet be taken from their side and no satisfactory reply has been given.

Every time we use to call them & ask about the visit, they use to say that there is long queue and you have to wait. And when we ask for how much time we have to wait, then they say we can't say anything about that. And their sales representatives are roaming in the market & calling people for new connections.

Date applied for new connection:[protected]
Location applied for: kumbharia gao, surat
Applied at: gujarat gas office, gujarat gas circle, adajan, surat
Application form no. Srt[protected]
Name: hari prasad biharilal kabra

Kindly look into the matter & arrange for engineer visit for site survey by next week or ask them to refund back my deposit amount of rs 1618 with interest @ rate 18% for one and a half year.

I used to pay my bill of gujarat gas limited (Ggl) alway online (Auto debate) through hdfc bank.
My bill of oct – dec. '19 was rs.969/- paid on 02/01/19 against due date 09/01/19. (I. E. Before 7 days). But some how, it is refunded in on 11/01/2019 in my a/c.
According to hdfc bank it is due to some technical error at biller's end.
And ggl denied that they have not received this amount & they charge me rs. 75/- as late payment charges in my next bill.
I am very particular & always pay bill timely. It is either fault of hdfc bank or ggl.
So, why should i pay this late payment charge?
It must be refunded me with interest & unnecessary harassment.

Thanking you in anticipation,

Best regards,
— jignesh shah

Date: -27/03/2019
Time: -9: 00am to 11: 00 am
I am filling gas your
Wadhwan cng station
Your fourcourd tecnician connection supply providing by led lighting pole
And instructions of your ggl holder
Admin sushil tank and ggl holder hiteshbhai khambhala
Fourcourd technician working to fourcourd
Why working lighting
This is your safety policy why don't see hse safety admin aanad bhojani
I am after see your fourcourd holder any person pressored ggl i am hard and hard action taken
And shooting video release bye net
So pls take action sushil tank and hitesh khambhala check your camera records and penalties by both and contractor parimal all is pressered under your working cng holder
So please action

Kindly inform you that I went to the Gujarat gas office (orange mall, chandkheda, Ahmadabad) in month of December for gas geyser fitting. But the official said that 1st fit gas gizzer than come. So I first gas geyser than I come to gas geyser office second time for gas geyser connection. But proximate after 1 month one of the official come to my home for gas connection but they said you need some modification. So I went to the office for 3rd time with 550 RS check. And our customers complaint number is [protected] and my customers no:[protected]. But on the date 23/03/2019 Gujarat gas official come to my home for further renovate about my gas geyser.
I don't understand why this type thing happen.
Last 4 month I'm suffering from your poor service. Your official why can't say anything when I came for 1st time.
I need compensation for this poor service.

I have made payment on 25/10/2017 at your pardi office with cash receipt for extension of geasor points with application number[protected] and my mobile number is [protected] but till to date (25/02/22019) after completion of 1 year 4 month there is no action taken from your side.

Can you able to resolve it on higher and urgent priority and let me know when this mater will be closed.

I have applied for new gas connection as per following details.
Application no: srt[protected]. D:10/08/18
Till time connection is not given.
Several time complaint register there is no progress. Only reply was digging permit from smc is not available. But smc is not having any pending digging permit.
Last register complaint number is [protected].

-timely we are not getting bill and your company is charging penalties to us.
-in our area everyone is getting there bill timely but not to us.
-we have to go to your main office "adajan" for collecting the bill "since 2018"..
-we have been charged penalties for your mistake of not getting bill to us on timely...
-we talk to customer care but they suggested to mail the complain then he
Will work on it.
-i request you to contact us and talk to us.. Because you have been taking so lightly that we are facing problem since for 1 year...
-otherwise i have to take strict action...… and it is for sure.
-our customer id is ="[protected]"
-from surat
-so contact us in 2 days or else i have to take strict action.

Dear sir, i m very disappointed for your service as i had applied for new gas connection before ten months and payment already paid at the time but still gas connection not alloted by the company so kindly update me about status.
I complain about this to provider but misbehaver by the staff and also by officer. After 3 times survey the contractor said that he has no manpower [plumber]. Then how can the company give him the contract for line fitting, please update about it and give me connection as soon as possible.

Customer id :[protected] [manisha nikunj vekariya]

Dear sir/madam,

I applied for new connection having consumer id 5oooo1472872
On date 14 aug 2018. I will pay by chq 5618. But the connection not
Yet given by you.
Earlier your executive promised the connection within 90 days.
0n 21 jan 2019 i will talk with surat office req no.[protected]. But
We got suprising answer from their side that they have not surat muncipal co. Permission. And today 4 feb 2019 we have not connection but they give not committed for one date.
I prompt action is expected from you.
Regards,

Shamimahmed f. Kagzi.

Dear sir, i m very disappont for your service as i had applied for additional gyser connection before five month and payment already paid by cheque before three month but still gyser conncetion not done so kindly update me about status. if not replied by proveder i must have to go to the consumer forum soon as its total vastage of money nd time, kindly update status.
Customer id :[protected]

Sir, my name is mohammed jakir m shaikh i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My detail about connection is mentioned below:
Lpg : 3 [protected]
Consumer no : 98562269
Consumer name : jakir shaikh
Aadhaar number : [protected]
Distributor code : 382425
Distributor name : jocobs gas agency

Dr deven patel
Customer id[protected]
Complaint no - [protected]
Vapi 396191 - gujarat

Respected sir
This is to inform you that i had apllied for connection in october 2017. Its jan 2019 and all i am getting are fake reasons and next tentative dates for the installation. Its been 15 months. I have never seen such horrible service and arrogant staff. Kindly look into the matter please.
Also i am attaching an image which i got in dec2017 from them

Dear sir
Dukh se kehna pad raha he ki gujrat gas service ka kam bhut hi slow he sir 4mahino se con. Ke liye payment kar ke aaya hu aur koi respons nahi he sir do bar office se bhi mill ke aaya hu per to bhi con. Aaya nahi he 1gas ka aur 2geyser ka payment bhi cheq se kar ke aaya hu per thadi khatam ho jaye fir line aaye sir kis kam ka waydaa 3mahino ka tha 4 mahine uper ho gye he 2chote bache he sir kitni taklif ho rahi he aapko kya bataye sir aesa hi customer ko service milty rahi to sir kya kam ka jo cus 3mahine pehle booking karwaye aur uske bad bhi office se koi jawab nahi jab jao tab 15din or lagenge aesa boll ke hath uper kar dete he please sollution kar dijiye sir[protected]ye cus no. He

Dear sir / madam
This is to inform that today i have received below one massage from gujarat gas

Dear customer, (Id:[protected] your gujarat gas bill for nov-jan, 2019 of rs. 4278/- is generated (Including outstanding, if any). Bill due date is 04/02/2019.

So request you to please read above massage and kindly exclude my mobile number ([protected]) because i don't have gas connection in this customer's id.
Also confirm to me the same.